Widex EVOKE ERB2D User manual

USER INSTRUCTIONS
THE WIDEX EVOKE™ FAMILY
ERB2D model
RIC/RITE
(Receiver-in-canal/Receiver-in-the-ear)

YOUR HEARING AID
(To be filled out by the hearing care professional)
Your hearing aid series:
Zinc-air battery (steel-coloured) Silver-zinc battery (golden)
PROGRAMS
Universal Audibility Extender
Quiet Audibility Extender
Comfort Audibility Extender
Transport Audibility Extender
Urban Audibility Extender
Impact Audibility Extender
Party Audibility Extender
Social Audibility Extender
Music Audibility Extender
T Audibility Extender
M+T Audibility Extender
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SPECIAL PROGRAMS
Zen Audibility Extender
Phone Audibility Extender
SMARTTOGGLE PROGRAMS
Zen+ Audibility Extender
NOTE
The description and use of the Phone program in this user guide refer only to
normal phone conversations, not phone conversations using direct streaming
from your smartphone.
NOTE
Read this booklet and the booklet "Ear-sets for Widex hearing aids" carefully
before you start using your hearing aid.
NOTE
If you are using silver-zinc batteries, read also the booklet "Instructions for use,
ZPower rechargeable system forhearing aids" carefully.
NOTE
This hearing aid allows direct wireless control and direct sound streaming from
smartphones and other devices. For more help and information contact your
hearing care professional or visit: global.widex.com/EVOKE.
This hearing aid works wirelessly with the EVOKE app. We take no responsibility
if the hearing aidis used with any third part app or if the EVOKE app is used with
any other device.
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CONTENTS
YOUR HEARING AID...................................................................................6
Welcome...........................................................................................................6
Your hearing aid at a glance.......................................................................6
The charger...................................................................................................7
Important safety information.........................................................................8
THE HEARING AID.................................................................................... 10
Indications for use..........................................................................................10
Hearing aids with rechargeable batteries............................................... 10
Intended use...................................................................................................10
The zinc-air battery........................................................................................10
Low battery indication................................................................................11
Changing the battery.................................................................................. 11
Tamper-resistant battery drawer.............................................................12
The silver-zinc battery...................................................................................12
Inserting a rechargeable battery.............................................................. 13
Recharging your hearing aids...................................................................14
Sound signals..................................................................................................15
Lost partner ................................................................................................ 15
How to tell right from left..............................................................................15
Turning the hearing aid on and off.............................................................. 16
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Putting on and removing the hearing aid...................................................16
Programs......................................................................................................... 17
The Zen program........................................................................................19
Sound and program adjustment.................................................................20
Using a phone with your hearing aids......................................................... 21
PAIRING YOUR HEARING AID AND SMARTPHONE................................... 22
CLEANING................................................................................................23
Tools................................................................................................................23
Cleaning.......................................................................................................... 23
ACCESSORIES.......................................................................................... 25
COMPATIBILITY WITH SMARTPHONES......................................................26
TROUBLESHOOTING.................................................................................27
CERTIFIED POWER ADAPTERS FOR RECHARGEABLE SOLUTIONS...........30
REGULATORY INFORMATION................................................................... 31
EU directives....................................................................................................31
Directive 2014/53/EU.................................................................................31
Information regarding disposal.................................................................31
FCC and ISED statements..............................................................................31
SYMBOLS................................................................................................. 35
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YOURHEARINGAID
Welcome
Congratulations on your new hearing aid.
Use your hearing aid regularly, even if it takes some time getting used to it.
Infrequent users don’t usually get the full benefit of a hearing aid.
NOTE
Your hearing aid and its accessories may not look exactly as illustrated in this
booklet. We also reserve the right to make any changes we consider necessary.
Your hearing aid at a glance
ERB2D model with zinc-air batteries:
1
2
3
1. Push button
2. Nail grip
3. Earwire
5
4
4. Battery compartment
5. Left/right identification. Blue indicates your left
hearing aid while red is for your right hearing aid.
6

ERB2D model with silver-zinc rechargeable batteries:
2
1
3
1. Push button
2. Battery compartment
3. Earwire
The charger
1
2
1. Charging slot
2. LED
USB cable (to be connected to a certified power
adapter. See the "Certified power adapters for
rechargeable solutions" section).
NOTE
You should only use your charger indoors.
NOTE
Never leave the charger in direct sunlight and do not immerse it in water.
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Important safety information
Read these pages carefully before you begin using your hearing aid.
Hearing aids andbatteries can be dangerous if swallowed or used im-
properly. Swallowing or improper use can result in severe injury or even
fatalities. In case ofingestion, contact your local emergency number or
hospital immediately.
Take your hearing aids out when you are not using them. This will help to
ventilate the ear canal and prevent ear infections.
Contact your doctor orhearing care professional immediately if you sus-
pect you may have an ear infection or an allergic reaction.
Contact your hearing care professional if the hearing aid doesn't feel
comfortable, or if it doesn't fit properly, causing irritation, redness or the
like.
Remove your hearing aids before showering, swimming or using a hair
dryer.
Do not wear your hearing aids when applying perfume, spray, gels, lotion
or cream.
Do not dry your hearing aid in a microwave oven - this will ruin it.
Never use other people’s hearing aids and never allow others to use
yours, as this could damage your hearing.
Never use your hearingaids in environments wherethere may be explo-
sive gases, such as in mines, etc.
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Keep hearing aids, their parts, accessories and batteries away from chil-
dren and mentally disabled people.
Never try toopen or repair the hearing aidyourself. Contact your hearing
care professional if you need to have your hearing aid repaired.
Your hearing aids contain radio communication technology. Always ob-
serve the environment in which you are using them. If any restrictions ap-
ply, you must take precautions to comply with these.
Please note thatstreaming sound to your hearing aids at a high volume
can prevent you from hearingother important sounds such as alarms
and traffic noise. In such situations make sure to keep the volume of the
streamed sound at a suitablelevel.
Your hearing aid is very powerful and it can play sounds that exceed a
level of 132 dB. There may therefore be a risk of damaging your remain-
ing hearing.
Do not expose your hearing aids to extreme temperatures or high humid-
ity, and dry them quickly if they get wet, or if you perspire heavily.
Your hearing aids should be stored and transported within the temperature
and humidity ranges of -20°C to +55°C (-4°F to 131°F) and 10%-95% rH.
Your hearing aids are designed to operate within the temperature, humidity
and atmospheric pressure ranges of 0°C (32°F) to 50°C (122°F), 10%-95% rH
and 750 to 1060 mBar.
You can find technical data sheets and additional information on your hear-
ing aids on https://global.widex.com.
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THEHEARINGAID
Indications for use
The hearing aids are indicated for individuals older than 36 months with a
range of hearing loss from minimal (10 dB HL) to severe-to-profound (100
dB HL) and all hearing loss configurations.
They are to be programmed by licensed hearing care professionals (audiol-
ogists, hearing aid specialists, otolaryngologists) who are trained in hearing
(re)habilitation.
Hearing aids with rechargeable batteries
Hearing aids with rechargeable batteries should NOT be used by children
younger than 4 years of age or mentally disabled people.
Intended use
The hearing aids are intended as air conduction amplification devices to be
used in everyday listening environments. The hearing aids may be equipped
with the Zen program, intended to provide a relaxing sound background
(i.e. music/noise source) for adults who desire to listen to such a back-
ground in the quiet.
The zinc-air battery
Use a type 312 zinc-air battery for your hearing aid.
Always use a fresh, new battery that is precisely the kind recommended by
your hearing care professional.
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