Widex CLEAR 220 SERIES User manual

USER INSTRUCTIONS
THE CLEAR™220 SERIES
C2-9 model
Behind-the-ear

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YOUR WIDEX CLEAR™220
HEARING AID
(To be filled out by the hearing care professional)
Date _____________________________________
Batterysize _______________________________

CONTENTS
SYMBOLS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
THEHEARINGAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Rightleftidentification . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Acousticindicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Thebattery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Insertingthebattery. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lowbatteryindication . . . . . . . . . . . . . . . . . . . . . . . . . .
Turningthehearingaidonandoff. . . . . . . . . . . . . . . . . .
Volumeadjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Listeningprograms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switchingbetweenthelisteningprograms . . . . . . . .
Zen* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Usingatelephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Positioningthehearingaidintheear . . . . . . . . . . . . . . .
Removingthehearingaid . . . . . . . . . . . . . . . . . . . . . . . . .
CLEANING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
ACCESSORIES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
INCASEOFMALFUNCTION . . . . . . . . . . . . . . . . . . . . . . . 
CARINGFORYOURHEARINGAID. . . . . . . . . . . . . . . . . . 
WARNINGS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
ADVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
REGULATORYINFORMATION. . . . . . . . . . . . . . . . . . . . . . 
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SYMBOLS
The following symbols will be used throughout the
manual
WARNING
Messages with this heading indicate serious adverse reactions,
potential safety hazards and inadequate performance of device.
CAUTION
Messages with this heading indicate/include information regard-
ing any special care to be exercised.
Not for general waste.

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THE HEARING AID
Theillustrationbelowshowsthehearingaidwithout
theear-set
 Microphoneopenings
 Volumecontrol(optional)
 Programbutton
 Onoffswitch
 Batterydrawerwithnailgrip
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NOTE
In addition to these user instructions, a separate user manual is
provided describing the various ear-set solutions available for
your hearing aid: “Ear-sets for Widex BTE hearing aids”
WARNING
This booklet and the manual “Ear-sets for Widex BTE hearing
aids” contain important information and instructions. Read
these booklets carefully before you start using the hearing aid.
NOTE
Your hearing aid, ear-set and accessories may not look exactly as
illustrated in this booklet. We also reserve the right to make any
changes considered necessary.

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Intendeduse
TheCLEARhearingaidsareintendedasairconduction
amplificationdevicestobeusedineverydaylistening
environmentsTheCLEARhearingaidsmaybeprovid-
edwiththeZenprogramintendedtoprovidearelaxing
soundbackground(iemusicnoisesource)foradults
whodesiretolistentosuchabackgroundinquiet
Indicationsforuse
The devices are indicated for individuals with a full
rangeofhearinglossseverityfromminimal(dBHL)
tosevere(dBHL)andallhearinglossconfigurations
Theyaretobeprescribedbylicensedhearinghealth-
care professionals (audiologists hearing aid special-
istsotolaryngologists)whoaretrainedinhearing
(re)habilitationaswellastinnitusmanagement
Descriptionofdevice
YourCLEAR™hearingaidisusedwithanear-setwhich
consistsofatubeandanearpieceThehearingaiduses
aproprietarywirelesstechnologyWidexLinktoena-
blecommunicationbetweentheleftandtherighthear-
ingaidsaswellasbetweenthehearingaidsandthe
DEXaccessories

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Yourhearingaidmaybeprovidedwithanoptionallis-
teningprogramcalledZenItmakesmusicaltones(and
sometimesarushingnoise)inthebackgroundThese
soundsareshapedaccordingtoyourhearingloss

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Rightleftidentification
The arrow shows the position of the
identification mark (red mark  right
andbluemarkleft)
Acousticindicators
Thehearingaidmaybesettoproduceasignaltoindi-
catetheuseofcertainfunctionsThesignalmaybea
spokenmessageortonesadjustedbythehearingcare
professionalinconsultationwithyouThesignalcan
alsobedeactivated
Adjustingvolume Tone* Off
Confirmingprogrambuttonuse Clicking
sound Off
Changingprogram MessageTones Off
Startingupthehearingaid Message Tone Off
Warningaboutlowbattery Message tones Off
Servicereminder Message Off
* Bold indicates standard setting

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Thebattery
Werecommendzinc-airbatteriesUseasizebattery
forthehearingaid
To obtain replacement batteries please consult your
hearingcareprofessionalItisimportanttotakenote
oftheexpirydateandtherecommendationsregarding
disposalofusedbatteriesonthebatterypack
Insertingthebattery
Beforeinsertinganewbatteryintothe
hearingaidremembertoremovetheadhe-
sivetabOncethetabhasbeenremoved
thebatterywillstartfunctioningafterafew
seconds
CAUTION
Do not use batteries if there is a sticky residue from the tab or
other unwanted substance, as this can cause the hearing aid to
malfunction.
Usethenailgriptogentlyswingthe
batterydraweropen

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Placethebatteryinthedrawersothattheplus()sign
onthebatteryfacesupwardYoucanusethebattery
magnetprovidedtosteerthebatteryintoplace
Ifthebatterydrawerdoesnotcloseeasilythebattery
isincorrectlyinserted
Whenchangingbatteryitisagoodideatoholdthe
hearingaidoveratable
The hearing aid may be provided with a special bat-
terydrawerhelpingtosecurethebatteryinthedraw-
erThistypeofdrawercanbeagoodchoiceifthehear-
ingaidiswornbyachild

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Lowbatteryindication
An acoustic indicator will sound when the battery is
nearlyexhaustedunlessthisfunctionhasbeendisa-
bled(seepage)Werecommendthatyoualwayshave
asparebatterywithyou
WARNING
Never leave an exhausted battery in the hearing aid. Exhaust-
ed batteries may leak, damaging the hearing aid.
WARNING
Your hearing aid may stop functioning, for instance if the
battery is exhausted. You should be aware of this possibility, in
particular when you are in traffic or are otherwise dependent
on warning signals.

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Turningthehearingaidonandoff
Thebatterydrawerofthehearingaidalsofunctionsas
theonoffswitch
Pushtheswitchupwardstoturnonthe
hearingaidAnacousticindicatorwill
indicate that the hearing aid has been
switchedonunlessthisfunctionhasbeen
disabled
Push the switch downwards to turn off
thehearingaid
The word “OFF” is clearly visible on the
switchwhenthehearingaidisturnedoff
Pleaseremembertoturnoffthehearingaidwhenitis
notinuse Removethebattery ifthe hearingaid will
notbeusedforseveraldays
OFF

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Volumeadjustment
Thehearingaidvolumeisadjustedautomaticallyinac-
cordancewithyoursoundenvironment
Your hearing aid may furthermore be
providedwithavolumecontrolshaped
likeasmalllever
Pushtheleverupwardtogradually
raisethevolume
Pushtheleverdownwardstograduallylowerthevol-
ume
Inthedefaultsettinganyvolumeadjustmentwillaffect
bothhearingaids
For any adjustment of the steps in which volume
increasesordecreasesconsultyourhearingcarepro-
fessional
Each time you operate the volume control you will
hearabeep-toneunlessthisfunctionhasbeendisa-
bledWhenthemaximumorminimumadjustmentlevel
isreachedasteadytonewillsound

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Toturnoffthesoundcompletely
•Keeppressingthevolumecontrolleverdownwards
afterthesteadytonehassounded
Toturnthesoundonagain
• Presstheleverupwardsor
• Changelisteningprogramor
• Turnthehearingaidoffandturnitonagain
Any adjustment of the volume setting will be can-
celledwhenyourhearingaidisturnedofforwhenyou
changeprogram
Ifyouwishtohavethevolumecontroldisabledplease
consultyourhearingcareprofessional
CAUTION
If the volume in the hearing aid is generally too loud or too
weak, or the reproduced sounds are distorted, or if you would
like any further information, consult your hearing care profes-
sional.
Tomutethehearingaidwitharemotecontrol
Keep pressing the volume down key on the remote
controlafterthelongbeep-tonehassoundedandun-
tilitstopsPressingoneofthevolumekeysbrieflywill
bringbackthesound

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Listeningprograms
In addition to the default Master program, your hear-
ing aid may be provided with two of the following
programs, plus the optional Zen program called
Zen+.

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Music Forlisteningtomusic
TV ForlisteningtotheTV
Comfort Attenuatesbackgroundnoise
Reversefocus Focusonsoundsfrombehind
AudibilityExtender Makeshigh-frequencysoundsaudible
Phone Forlisteningtothetelephone
TInthisprogramyoulistenviathe
telecoil(T)andnotviathehearing
aidmicrophone(M)Thetelecoilis
usedwherealoopsystemisinstalled
Ifyouactivatethetelecoilprogram
youlistentoaspecificsoundsource
andshutoutsurroundingsounds
MT Inthisprogramyoulistenviathe
hearingaidmicrophone(M)andthe
telecoil(T)
Zen (optional) Generatesdifferentkindsoftones
Containsonestyle
Compoundprograms




TheMasterprograminoneear
andZenReversefocusAudibility
ExtenderTMTorPhoneintheother
Zen (optional) SpecialZenprogramwithuptothree
differentZenstyles

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Ifyourneedschangeovertimethecombinationoflis-
teningprogramscanbealtered
TheoptionalZenprogrammaybeusedwithamplifi-
cation so that both the surrounding sounds and the
ZentonesareheardtogetherOritmaybeusedalone
(withoutamplification)inquietwhenyouarenotre-
quiredtohearsurroundingsounds
ThedurationoftheZenplaytimecanbesetbyyour
hearingcareprofessionalaccordingtoyourneeds
Benefits
The Zen program may provide a relaxing listening
backgroundforsomepeopleWhentheZenprogram
isusedinatinnitusmanagementprogramitswearer
mayexperiencesomerelieffromtinnitus

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CAUTION
Use of the different Zen programs may interfere with hearing
surrounding sounds including speech. The programs should
not be used when hearing such sounds is important. Switch the
hearing aid to a non-Zen program in those situations.
CAUTION
If you perceive decrease in loudness, tolerance of sounds,
speech not as clear, or worsening tinnitus, contact your hear-
ing care professional.

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Switchingbetweenthelistening
programs
Each time you switch to another
program, an acoustic indicator will
sound unless this function has been
disabled.
Program Messageoroneshortbeep
Program Messageortwoshortbeeps
Program Messageorthreeshortbeeps
Zen* Messageortone
In the default setting, both your hearing aids will be
affected when you change programs.
Zen*
Thisprogramisaccessedviaalongpress(twosecs)
ontheprogrambuttononthehearingaidorthe
RC-DEXAshortpressthenallowsyoutocyclethrough
theavailableZenstyles
YoucanexitZenbypressingandholdingtheprogram
buttonfortwoseconds
*optional