Widex Senso Diva Series User manual

User’s instructions
The Senso Diva Series
SD-XM
In-the-ear

2
Contents
Your new Senso Diva . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Getting to know the hearing aid. . . . . . . . . . . . . . . . . . . . . . . 4
Operating the hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Recommended battery type. . . . . . . . . . . . . . . . . . . . . . . . . 6
Placing the battery in the battery compartment . . . . . . . . . 6
When to change the battery . . . . . . . . . . . . . . . . . . . . . . . . 8
Turning the hearing aid on and off. . . . . . . . . . . . . . . . . . . 9
Automatic adjustment of loudness . . . . . . . . . . . . . . . . . . . . 10
Fine tuning loudness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Left/right identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Senso Diva listening programs . . . . . . . . . . . . . . . . . . . . . . . 12
Listening programs: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Placing Senso Diva in the ear . . . . . . . . . . . . . . . . . . . . . . . . 16
Removing Senso Diva . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Caring for your hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . 18
Take good care of your hearing aid. . . . . . . . . . . . . . . . . . 18
Keeping Senso Diva clean . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Cleaning the sound outlet . . . . . . . . . . . . . . . . . . . . . . . . 22
Cleaning the relief vent opening . . . . . . . . . . . . . . . . . . . . 23
Cleaning the microphone openings . . . . . . . . . . . . . . . . . 24
The CeruSTOP™ wax guard . . . . . . . . . . . . . . . . . . . . . . . . 25
Removing the used wax guard . . . . . . . . . . . . . . . . . . . . . . . 28
Inserting a new wax guard . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Important . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Getting used to the hearing aid . . . . . . . . . . . . . . . . . . . . . . 33
There is only one way . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Beginning to use the hearing aid. . . . . . . . . . . . . . . . . . . . 33
In case of malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Your new Senso Diva
Widex has been developing and manufacturing high
quality hearing aids since 1956. In Senso Diva we
have utilized the latest advancements in digital tech-
nology and created a hearing aid with innovative and
sophisticated solutions that make the most of your
hearing ability and help ensure optimum communi-
cation. Made to fit in the ear canal, Senso Diva
in-the-ear is very discreet.
Senso Diva gives you the clearest and most comfor-
table sound reproduction possible and automatically
adjusts loudness according to your listening environ-
ment. Through an analysis of the incoming sounds,
Senso Diva is able to reduce noise and enhance
speech. Furthermore, Senso Diva effectively cancels
feedback whistling – an otherwise common com-
plaint of many hearing aid users. In addition to the
traditional listening programs, Senso Diva may be
equipped with a music program specially optimized
for listening to music.
To get full satisfaction from the quality and the per-
formance we have built into your Senso Diva hearing
aid, please read and follow the instructions carefully.
We hope you will be pleased with your new Senso
Diva hearing aid. Happy listening!
3

Getting to know the hearing aid
1. Microphone openings, where the sound enters
the hearing aid.
2. Program switch, which allows you to choose
among different listening programs (if neces-
sary).
3. On/off function, which is integrated into the
battery compartment cover.
4. Nail grip on the battery compartment cover for
easy opening.
5. Sound outlet, through which the amplified
sound from the hearing aid reaches your ear.
6. Front relief vent opening.
7. Rear relief vent opening.
8. Colored indicating dots: Red dot for the right
ear. Blue dot for the left ear.
4

5
1.
2.
4.
5.
7.
8.
3.
6.
Red Dot: Right
Blue Dot: Left
Serial #
The first two digits
in the serial number
indicate the year
your instrument was
manufactured.

Operating the hearing aid
Recommended battery type
The recommended battery type for Senso Diva is:
Zinc Air battery type 312
The Zinc Air battery is very durable.
Please note the use-by date on the battery packaging
stating how long the batteries will be good. Do not
use batteries with an expired use-by date. Because
they are Zinc Air type batteries, they need air to
work. Therefore, do not remove the sealing label un-
til just before inserting the battery in the hearing aid.
Once the sealing label has been removed, the battery
will start functioning after a few seconds.
Placing the battery in the battery compartment
Before inserting a new battery in
your hearing aid, remember to re-
move the battery sealing label. Do
not use batteries on which there is
sticky residue as the residue can
block the battery airholes.
6

Remember to turn
off the hearing aid
before opening the
battery compart-
ment cover.
Push the nail grip
upwards to gently swing the battery compartment
cover open. The plus (+) sign of the battery must
face upwards. This means that the side of the battery
with the small plus (+) sign should face in the same
direction as the plus (+) sign on the battery compart-
ment cover. If the battery compartment cover does
not close easily, the battery is incorrectly inserted.
7

When to change the battery
If you hear four rapid beep-tones while wearing your
hearing aid, it is an indication that you should
change the battery as soon as possible, as the battery
is nearly exhausted. Once the battery is totally ex-
hausted, the hearing aid will be completely silent.
Never leave an exhausted battery in the hearing aid.
Exhausted batteries may leak, which could damage
the hearing aid. When changing batteries, hold the
hearing aid over a table or a carpet to make it easier
to find a dropped hearing aid or battery.
8

Turning the hearing aid on and off
The battery compartment cover of your Senso Diva
also functions as an on/off switch.
The hearing aid is
turned on when a
battery is inserted
correctly and the
battery compart-
ment cover is com-
pletely closed.
The hearing aid is
turned off when
the battery com-
partment cover is
open.
Please remember to switch the hearing aid off when
it is not in use. Remove the battery if the hearing aid
will not be used again soon.
9

Automatic adjustment of loudness
Senso Diva adjusts loudness automatically in accord-
ance with your sound environment. Several thou-
sand times per second, Senso Diva analyzes the sur-
roundings and tailors its sound accordingly. With
Senso Diva you do not have to think about adjusting
the volume – it happens automatically.
Important: If the volume in your hearing aid is too
loud or too weak, or if the reproduced sounds are
distorted, or you would like any further information,
consult the hearing healthcare professional where
you received your hearing aid.
Fine tuning loudness
Your Senso Diva hearing aid may also be equipped
with a volume control so that you can fine tune the
automatic loudness setting.
When you raise the volume, you will hear a
beep-tone for each step the volume is raised. When
you lower the volume, you will hear a deeper
beep-tone for each step the volume is lowered.
10

When the maximum or minimum adjustment level
is reached, a steady tone will sound until you release
the lever.
Any adjustment of the automatic volume setting will
be cancelled when your hearing aid is turned off.
Important: If the volume in your hearing aid is too
loud or too weak, or if the reproduced sounds are
distorted, or you would like any further information,
consult the hearing healthcare professional where
you received your hearing aid.
Left/right identification
If you are wearing hearing aids on both ears, it is easy
to tell them apart as the right-ear hearing aid has a
red dot and the left-ear hearing aid a blue dot.
11

Senso Diva listening programs
Your Senso Diva may be equipped with a number of
listening programs. Your hearing healthcare profes-
sional can help you select the programs that are of
use to you and make them available on the hearing
aid program switch. If your needs change over time,
the combination of listening programs can be
changed. In these user’s instructions, the hearing
healthcare professional can list the listening pro-
grams that are available on the program switch.
12

Listening programs:
M: “M” stands for Microphone and is the standard
setting. It is the listening program for ordinary lis-
tening situations.
T: “T” stands for Telecoil. The telecoil can be used
for telephone use and/or for induction loop use (for
certain assistive listening devices).
M+T: “M+T” stands for a combination of micro-
phone and telecoil (M+T). If you activate “M+T”
you can use the telephone and still hear the sur-
rounding sounds.
Music: The music program is optimized for listen-
ing to music. The music program is not available in
all Senso Diva models.
13

Switch between the programs
by using the switch on the
battery compartment cover.
Each time you switch to an-
other program, you will hear
beep-tones. The number of
beeps tells you which program
you are in; one beep-tone for
program 1, two beep-tones for program 2, three
beep-tones for program 3 and four beep-tones for
program 4. Please note that if, for example, you only
have 3 programs, program 3 will be followed by pro-
gram 1 as you switch programs.
If you – in consultation with your hearing healthcare
professional – decide on other combinations of pro-
grams later, these can be written on the blank forms
found at the back of these instructions.
14

Program Chosen
programs:
Application:
1.
2.
3.
4.
15

Placing Senso Diva in the ear
Before inserting the hearing aid, you must place a
battery in the battery compartment and close the
battery compartment cover.
Hold your hearing aid with your thumb and forefin-
ger. Slowly guide the hearing aid into your ear canal
until you feel resistance. Let go of the hearing aid
and use the tip of your forefinger to gently push the
hearing aid into your ear until it rests comfortably in
your canal.
To ease the final adjustments
it can be a help to pull the
outer ear backwards and up-
wards with the opposite hand.
16

Removing Senso Diva
Hold the hearing aid with
your thumb and forefinger and
pull gently. If it is difficult to
loosen the hearing aid it may
help to try to move the hearing
aid gently from side to side. It
may also help to pull the outer
ear upwards and backwards
while applying a little pressure around the ear open-
ing with the opposite forefinger.
17

Caring for your hearing aid
Take good care of your hearing aid
With proper care, your hearing aid will give you
years of reliable service. Here are some things you
can do to prolong the life of your aid:
• Treat your hearing aid as the valuable object it
is: with care. Keep it in its case in a cool, dry
location where it cannot be reached by children
or pets.
• Switch your hearing aid off when it is not in
use. Should you not use it for a day or more,
take out the battery to avoid battery leakage.
• Never expose it to extreme temperatures or
high humidity.
18

•Do not wear your aid in the shower or swim-
ming, or when using a hair dryer, hair spray, or
other sprays.
•Never try to open or repair the hearing aid
yourself.
• Do not wear your hearing aid during short-
wave diathermy, x-ray, MR scans, CT scans, or
similar radiation treatments. Some types of ra-
diation can damage your hearing aid. Other
types of radiation from, for example, room sur-
veillance equipment, burglar alarms, and cellu-
lar telephones, are weaker and will not damage
your hearing aid.
•Widex hearing aids are not certified for use in
mines or other areas with explosive gases.
19

Keeping Senso Diva clean
Because your Senso Diva is
worn in your ear canal, it is
very important for its perfor-
mance that you inspect and
clean the instrument daily.
Never wash your Senso Diva
in water, cleaning solutions or
other liquids. Instead, clean
your hearing aid daily with a dry soft cloth to keep
the outside dry and clean of residue, wax, etc. We
recommend that every time you take the hearing aid
out of your ear, you inspect the sound outlet and the
microphone and relief vent openings to ensure that
no dirt has gathered there. Below is an example of
how the sound outlet and the relief vent and micro-
phone openings can be
positioned. They may be
placed in a slightly dif-
ferent way on your hear-
ing aid.
20
microphone
openings
vent opening
sound outlet