Widex Menu series User manual

USER INSTRUCTIONS
THE WIDEX MENU™FAMILY
ME-X model
In-the-ear

YOUR HEARING AID
(To be filled out by the hearing care professional)
Your hearing aid series:
Vent No vent
PROGRAMS
Master
Music
TV
T
M+T
Standard
Acclimatisation
Audibility Extender
Zen
NOTE
Read this booklet carefully before your start using your hearing aid.
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CONTENTS
YOUR HEARING AID...................................................................................5
Welcome...........................................................................................................5
Your hearing aid at a glance.......................................................................5
Important safety information.........................................................................6
THE HEARING AID......................................................................................8
Indications for use............................................................................................8
Intended use.....................................................................................................8
The battery....................................................................................................... 8
Low battery indication................................................................................ 9
Changing the battery...................................................................................9
Sound signals...................................................................................................11
How to tell right from left...............................................................................11
Turning the hearing aid on and off............................................................... 11
Putting on and removing your hearing aid.................................................12
Removing the hearing aid......................................................................... 12
Sound adjustment..........................................................................................13
Programs.........................................................................................................14
The Zen program........................................................................................15
Changing programs....................................................................................15
CLEANING.................................................................................................16
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Tools.................................................................................................................16
Cleaning...........................................................................................................16
The wax guard................................................................................................19
ACCESSORIES.......................................................................................... 22
TROUBLESHOOTING................................................................................ 23
REGULATORY INFORMATION...................................................................26
Information regarding disposal................................................................26
SYMBOLS................................................................................................. 27
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YOURHEARINGAID
Welcome
Congratulations on your new hearing aid.
Use your hearing aid regularly, even if it takes some time getting used to it.
Infrequent users don’t usually get the full benefit of a hearing aid.
NOTE
Your hearing aid and its accessories may not look exactly as illustrated in this
booklet. We also reserve the right to make any changes we consider necessary.
Your hearing aid at a glance
1. Microphone openings
2. Battery compartment (on/off function)
3. Nail grip
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4. Sound outlet
5. Wax guard
6. Vent (optional)
7. Left/right identification. Blue indicates your left
hearing aid, while red is for your right hearing aid.
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Important safety information
Read these pages carefully before you begin using your hearing aid.
Hearing aids andbatteries can be dangerous if swallowed or used
improperly. Swallowing or improper use can result in severe injury or
even fatalities. In case of ingestion, contact your local emergency
number or hospital immediately.
Take your hearing aids out when you are not using them. This will help to
ventilate the ear canal and prevent ear infections.
Contact your doctor orhearing care professional immediately if you
suspect you may have an ear infection or an allergic reaction.
Contact your hearing care professional if the hearing aid doesn't feel
comfortable, or if it doesn't fit properly, causing irritation, redness or the
like.
Remove your hearing aids before showering, swimming or using a hair
dryer.
Do not wear your hearing aids when applying perfume, spray, gels, lotion
or cream.
Do not dry your hearing aid in a microwave oven - this will ruin it.
Never use other people’s hearing aids and never allow others to use
yours, as this could damage your hearing.
Never use your hearingaids in environments where there may be
explosive gases, such as in mines, etc.
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Keep hearing aids, their parts, accessories and batteries away from
children and mentally disabled people.
Never try to open or repair the hearing aid yourself. Contact your hearing
care professional if you need to have your hearing aid repaired.
Your hearing aid is very powerful and it can play sounds that exceed a
level of 132 dB. There may therefore be a risk of damaging your
remaining hearing.
Do not expose your hearing aids to extreme temperatures or high
humidity, and dry themquickly if they get wet, or if you perspire heavily.
Your hearing aids should be stored and transported within the temperature
and humidity ranges of -20°C to +55°C (-4°F to 131°F) and 10%-95% rH.
Your hearing aids are designed to operate within the temperature, humidity
and atmospheric pressure ranges of 0°C (32°F) to 50°C (122°F), 10%-95% rH
and 750 to 1060 mBar.
You can find technical data sheets and additional information on your
hearing aids on https://global.widex.com.
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THEHEARINGAID
Indications for use
The hearing aids are indicated for individuals older than 36 months with a
range of hearing loss from minimal (10 dB HL) to severe (90 dB HL) and all
hearing loss configurations.
They are to be programmed by licensed hearing care professionals
(audiologists, hearing aid specialists, otolaryngologists) who are trained in
hearing (re)habilitation.
Intended use
The hearing aids are intended as air conduction amplification devices to be
used in everyday listening environments. The hearing aids may be equipped
with the Zen program, intended to provide a relaxing sound background
(i.e. music/noise source) for adults who desire to listen to such a
background in the quiet.
The battery
Use a type 312 zinc-air battery for your hearing aid.
Always use a fresh, new battery that is precisely the kind recommended by
your hearing care professional.
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NOTE
Check that the batteryis completely clean and free of any residue before
inserting it in the hearing aid. Otherwise your hearing aid may not function as
expected.
Never attempt torecharge a zinc-air hearing aid battery, as it could
explode.
Never leave a flat battery in the hearing aids while storing them. It could
leak and ruin your hearing aid.
Dispose of used batteries as indicated on the packaging and take note of
the expiry date.
Low battery indication
When the battery is flat, a sound signal will play. If the battery drains
suddenly there may however be no warning. We recommend carrying a
spare battery with you wherever you go.
Changing the battery
To change the battery, do as follows:
Take the adhesive tab off the new battery and
make sure there is no sticky substance left on it.
Let it ‘breathe’ for 60 seconds.
Use the nail grip to push the battery
compartment cover downwards and open the
cover.
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Now place the battery in the battery
compartment as shown. Close the battery
compartment door. If it doesn't close easily, the
battery is not placed correctly.
If you are not using the hearing aid for a few
days, remove the battery.
NOTE
Avoid dropping your hearing aid - hold the hearing aid above a soft surface
while changing the battery.
WARNING - KEEP BATTERIES OUT OF REACH OF CHILDREN
●For some types of button batteries, swallowing may lead to serious
injury in as little as two hours or death, due to chemical burns and the
potential perforation of the oesophagus.
●If you suspect your child has swallowed or inserted a button battery, call
the 24-hour Poisons Information Centre immediately on 13 11 26 for fast,
expert advice.
●Examine devices and make sure the battery compartment is correctly
secured, e.g. that the screw or other mechanical fastener is tightened.
Do not use if compartment is not secure.
●Dispose of used button batteries immediately and safely. Used/
discharged batteries can still be dangerous.
●Tell others about the risk associated with button batteries and how to
keep their children safe.
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Sound signals
Your hearing aid plays sounds to inform you that certain features have been
activated or that you have changed programs. These sounds may be spoken
messages or tones, depending on your needs and preferences.
Program 1 Message/one short beep
Program 2 Message/two short beeps
Program 3 Message or three short beeps
Program 4 Message/one short and one long beep
Program 5 Message/one long beep and two short beeps
Ask your hearing care professional to turn these sounds signals off if you
don't need them.
How to tell right from left
The hearing aid for your right ear has a red mark. The hearing aid for your
left ear has a blue mark.
Turning the hearing aid on and off
To turn the hearing aid on, close the battery door and
push it upwards. The hearing aid will play a sound
signal to indicate that it is on, unless your hearing care
professional has deactivated this function.
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To turn off the hearing aid, push the battery door
downwards.
NOTE
You can alsocup the hearing aid in your hand to verify that it is turned on. If it's
on, it will whistle. Don't forget to turn off the hearing aid when it is not in use.
Putting on and removing your hearing aid
Close the battery lid completely. Hold the hearing aid
with your thumb and forefinger and insert it slowly into
your ear until you feel resistance.
Then use the tip of your forefinger to gently push the
hearing aid into your ear until it feels comfortable.
Pulling the outer ear upwards and backwards while you
insert the hearing aid can be helpful.
Removing the hearing aid
Hold the hearing aid with your thumb and forefinger and
pull carefully.
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NOTE
If you find it difficult to take out the hearing aid, move it carefully from side to
side.
Sound adjustment
Your hearing aid adjusts the volume automatically according to your sound
environment.
If you have a remote control, you can also adjust the sound manually,
depending on your needs and preferences.
Each time you operate the volume control, you will hear a beep-tone unless
your hearing care professional has deactivated this function. When you
reach the maximum or minimum setting, you will hear a steady tone.
You can also mute your hearing aid if you need to. Do as follows:
●Keep pressing the lower part of the volume key on the remote control
until you can hear the steady sound
To turn the sound on again:
●Press the upper part of the volume key or
●Change program
Any adjustment of the volume will be cancelled when you turn off your
hearing aid or if you change program.
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Programs
PROGRAMS USE
Master For everyday use
Music For listening to music
TV For listening to the TV
TWith this program you listen through the hearing
aid's telecoil, which allows you to listen directly to
the sound without background noise (requires a
teleloop system)
M+T This program is a combination of the hearing aid's
microphone and the telecoil. You listen to the
sound source, but can also hear other sounds
Standard All the automatic functions work to ensure
audibility and speech understanding in all listening
situations
Acclimatisation This program has the same features as the Master
program but provides slightly less amplification
Audibility Extender* Makes high-frequency sounds audible
Zen* Plays tones or noise for a relaxing sound
background
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*Available separately
The Zen program
Your hearing aid may be provided with a unique optional listening program
called Zen. It makes musical tones (and sometimes a rushing noise) in the
background.
If you perceive a decrease in loudness or tolerance of sounds, speech not
to be as clear, or worsening tinnitus, contact your hearing care
professional.
Use of the Zenprogram may interfere with hearing everyday sounds,
including speech. It should not be used when it is important to be able to
hear such sounds. Switch the hearing aid to a non-Zen program in these
situations.
Changing programs
To change programs, simply push the program key on your remote control.
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CLEANING
Tools
You will receive the following cleaning tools with your hearing aid:
1. 2. 3. 4. 5.
1. Cloth
2. Brush
3. Long wax-removing tool
4. Short wax-removing tool
5. Battery magnet
Cleaning
Cleaning your hearing aid every day will make it more efficient and more
comfortable to wear.
The hearing aid Wipe it with a soft cloth (for example the cloth you
received from your hearing care professional).
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The sound outlet Remove any visible earwax from around the sound
outlet with the small brush or cloth. Never try to
clean the wax guard.
NOTE
If you can't clean the sound outlet, contact your hearing care professional. Never
insert anything into the sound outlet as this can ruin your hearing aid.
The microphone openings
Clean the microphone openings in the hearing aid front as follows:
Open the battery door and turn the hearing aid so
the lid is facing downwards (see illustration).
Guide the short wax removing tool (no. 4 ) through
the microphone openings on the door from the
inside (see illustration).
NOTE
If you suspect that earwax or dirt has got into the microphone inside the hearing
aid, contact your hearing care professional. Do not insert anything into the
microphone.
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The vent Clean the vent every day by passing the long
wax removing tool (no. 4) all the way through
the vent.
When not in use leave the hearing aid open to
ventilate it.
NOTE
It is important for the performance of your hearing aid that you keep the vent
clean and free of earwax, dirt and the like. Clean it every day after use and
consult your hearing care professional if the vent is blocked.
Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some
people use a special dehumidifier like Widex PerfectDry Lux to help keep
their hearing aids dry and clean. Ask your hearing care professional if this is
right for you.
Do not use any kind of liquid or disinfectant to clean your hearing aid.
Clean and inspect yourhearing aid every day after use to check that it is
not broken. If the hearing aid breaks while you are wearing it, leaving
small fragments in your ear canal, contact your doctor. Never try to take
out the fragments yourself.
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The wax guard
The wax guard helps to protect the hearing aid against earwax. Always use
wax guards supplied by Widex with your hearing aid.
Changing the wax guardOpen the wax guard case as illustrated.
2
1
The wax guard consists of the following parts:
1. Removal hook
2. New wax guard
Insert the removal hook into the used wax guard.
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Keep the holder at a right angle.
Pull the used wax guard straight out.
Insert the new wax guard into the opening of the
sound outlet and press it gently.
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