Widex CLEAR C4-9 User manual

USER INSTRUCTIONS
THE WIDEX CLEAR™440,
330, 220 SERIES
C4-9/C3-9/C2-9 model
Behind-the-ear

2
YOUR WIDEX CLEAR™ HEARING AID
(To be filled out by the hearing care professional)
CLEAR
CLEAR
CLEAR
Programs:
Master
Music
TV
Comfort
Reverse focus
Audibility Extender
Phone
T
M+T
Zen
Master + Zen
Master + Reverse focus
Master + Audibility Extender
Master + T
Master + M+T
Master + Phone
Zen+
Phone+

Date Your hearing care professional

CONTENTS
THEHEARINGAID ................................
Acousticindicators ..................................
Thebattery .........................................
Insertingthebattery................................
Lowbatteryindication .............................
Turningthehearingaidonandoff....................
Rightleftidentification .............................
Positioningthehearingaid ..........................
Removingthehearingaid...........................
Volumeadjustment .................................
Lostpartneralarm ..................................
Programs ..........................................
Switchingbetweenthelisteningprograms ...........
Zen.............................................
Phone ..........................................
Usingatelephone ..................................
CLEANING......................................
Thehearingaid.....................................
ACCESSORIES...................................
INCASEOFMALFUNCTION .......................
CARINGFORYOURHEARINGAID..................
WARNINGS.....................................
ADVICE ........................................
Adaptingtoyourhearingaids .......................
REGULATORYINFORMATION......................
ADDITIONALPROGRAMFORMS ...................
SYMBOLS ......................................
3

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THE HEARING AID
The illustration below shows the hearing aid without
the ear-set. The choice of ear-set solution depends on
your specific needs. Please refer to the separate ear-set
user manual.
1. Microphone openings
2. Volume control (optional)
3. Program button
4. On/off switch
5. Battery drawer with nail grip
If you need help to identify the serial number (usually six or seven
digits) on the product, please contact your hearing care profes-
sional.
1
2
3
4
5

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NOTE
In addition to these user instructions, a separate user manual is
provided describing the various ear-set solutions available for
your hearing aid: “Ear-sets for Widex BTE hearing aids”.
WARNING
This booklet and the manual “Ear-sets for Widex BTE hearing
aids” contain important information and instructions. Read
these booklets carefully before you start using the hearing aid.
NOTE
Your hearing aid, ear-set and accessories may not look exactly
as illustrated in this booklet. We also reserve the right to make
any changes considered necessary.

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Intended use
The hearing aids are intended as air conduction
amplification devices to be used in everyday listening
environments. The hearing aids may be provided with
the Zen program intended to provide a relaxing sound
background (i.e. music/noise source) for adults who
desire to listen to such a background in quiet.
Indications for use
The devices are indicated for individuals with a range of
hearing loss severity from minimal (10 dB HL) to severe
(90 dB HL) and all hearing loss configurations.
They are to be programmed by licensed hearing care
professionals (audiologists, hearing aid specialists, oto-
laryngologists) who are trained in hearing (re)habilita-
tion.
Description of device
Your hearing aid is used with an ear-set which consists
of a tube and an ear-tip or earmould. The hearing aid
uses a proprietary wireless technology, WidexLink, to
enable communication between the left and the right
hearing aid, as well as between the hearing aids and the
DEX accessories.
Your hearing aid may be provided with a listening pro-
gram called Zen. It makes musical tones (and some-
times a rushing noise) in the background. These sounds
are shaped according to your hearing loss.

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Acoustic indicators
The hearing aid may be set to produce a signal to indi-
cate the use of certain functions. The signal may be a
spoken message or tones. The signal can also be deac-
tivated.
Functions Default
settings
Other
settings
Adjusting volume Tone Off
Confirming program button use Clicking
sound
Off
Changing program Message Tones/off
Starting up the hearing aid Message Tone/off
Warning about low battery Message 4 tones/off
Warning about lost partner Off Message
Service reminder Off Message
Note“Warningaboutlostpartner”canonlybemadeavailable
inCLEARandCLEAR

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The battery
We recommend zinc-air batteries. Use a size 13 battery
for the hearing aid.
To obtain replacement batteries, please consult your
hearing care professional. It is important to take note of
the expiry date and the recommendations on the bat-
tery pack regarding disposal of used batteries.
Inserting the battery
Before inserting a new battery into the
hearing aid, remember to remove the adhe-
sive tab. Once the tab has been removed,
the battery will start functioning after a few
seconds.
CAUTION
Do not use batteries if there is a sticky residue from the tab or
other unwanted substance, as this can cause the hearing aid to
malfunction.
Use the nail grip to gently swing the
battery drawer open.

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Place the battery in the drawer, so that the plus (+) sign
on the battery faces upward. You can use the battery
magnet provided to steer the battery into place.
If the battery drawer does not close easily, the battery
is incorrectly inserted.
When changing battery, it is a good idea to hold the
hearing aid over a table.
The hearing aid may be provided with a special battery
drawer, helping to secure the battery in the drawer. This
type of drawer can be a good choice if the hearing aid
is worn by a child.
+

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Low battery indication
An acoustic indicator will sound when the battery is
nearly exhausted, unless this function has been disa-
bled (see page 7). We recommend that you always
have a spare battery with you.
WARNING
Never leave an exhausted battery in the hearing aid. Exhausted
batteries may leak, damaging the hearing aid.
WARNING
Your hearing aid may stop functioning, for instance if the
battery is exhausted. You should be aware of this possibility, in
particular when you are in traffic or are otherwise dependent
on warning signals.

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Turning the hearing aid on and off
The battery drawer of the hearing aid also functions as
the on/off switch.
Push the switch upwards to turn on the
hearing aid. An acoustic indicator will indi-
cate that the hearing aid has been switched
on unless this function has been disabled.
Push the switch downwards to turn off the
hearing aid.
The word “OFF” is clearly visible on the
switch when the hearing aid is turned off.
Note: Another way to verify that the hearing aid is turn-
ed on is to cup it in your hand. If it is on, it will whistle.
Please remember to turn off the hearing aid when it is
not in use. Remove the battery if the hearing aid will not
be used for several days.

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Right/left identification
If you wear hearing aids on both
ears, the hearing aids can be pro-
vided with coloured marks (red mark
= right and blue mark = left).
The arrow shows the position of the
identification mark.

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Positioning the hearing aid
Insert the earpiece in the ear canal while holding the
lower part of the tube. It may help to pull the outer ear
backwards and upwards with the opposite hand.
Place the hearing aid behind the ear, so that the hear-
ing aid and tube rest comfortably on the ear, close to
your head.
The illustrations show an open ear-tip. For further infor-
mation on ear-tip/earmould types, anchors and proce-
dures, see the separate ear-set user manual provided.
If the ear-set does not fit or sit properly, causing dis-
comfort, irritation, redness or the like, contact your
hearing care professional.

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Removing the hearing aid
Remove the hearing aid from its position behind the
ear.
Carefully pull the earpiece out of the ear canal, while
holding the lower part of the tube. If the earpiece is
provided with an extraction cord, take hold of this and
carefully pull the ear-tip out of the ear canal.

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Volume adjustment
The hearing aid volume is adjusted automatically in
accordance with your sound environment.
Your hearing aid may furthermore
be provided with a volume control,
shaped like a small lever.
Push the lever upward to gradually
raise the volume.
Push the lever downwards to gradually
lower the volume.
In the default setting, any volume adjustment will affect
both hearing aids.
To alter the increments in which the volume is increased
or decreased, consult your hearing care professional.
Each time you operate the volume control, you will
hear a beep-tone unless this function has been disa-
bled. When the maximum or minimum adjustment level
is reached, a steady tone will sound.

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WARNING
If the volume in the hearing aid is generally too loud or too
weak, or the reproduced sounds are distorted, or if you would
like any further information, consult your hearing care profes-
sional.
To turn off the sound completely
• Keep pressing the volume control lever downwards
until the steady tone has sounded
To turn the sound on again
• Press the lever upwards or
• Change listening program
Any adjustment of the volume setting will be can-
celled when your hearing aid is turned off, or when you
change program.
If you wish to have the volume control disabled, please
consult your hearing care professional.

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Lost partner alarm
(Note: Only applicable if this feature is available and
has been activated by your hearing care professional.)
If one of your hearing aids falls off your ear, and/or the
battery is exhausted, a tone signal and a spoken mes-
sage will sound two times in the other hearing aid.
Programs
Your hearing aid may be provided with several of the
following programs, plus the special Zen program
called Zen+. In some hearing aids, the Phone+ program
can be made available instead of Zen+.
Master Standard
Music For listening to music
TV For listening to the TV
Comfort Attenuates background noise
Reverse focus Focus on sounds from behind
Audibility
Extender
Makes high-frequency sounds audible
Phone For listening to the telephone
TIn this program you listen via the telecoil (T)
and not via the hearing aid microphones (M).
The telecoil is used where a loop system is
installed. If you activate the telecoil program,
you listen to a specific sound source and shut
out surrounding sounds.

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M+T In this program you listen via the hearing aid
microphones (M) and the telecoil (T).
Zen Generates different kinds of tones or noise.
Compound
programs
The Master program in one ear and Zen,
Reverse focus, Audibility Extender, T, MT or
Phone in the other.
Zen+ Special Zen program with up to three different
Zen styles
Phone+* For phone use only. Transmits the telephone
sound received in one hearing aid to the other
hearing aid. Note that the microphones on the
hearing aid to which the sound is transmitted
are turned off.
* not available in CLEAR220
If your needs change over time, the combination of lis-
tening programs can be altered.
CAUTION
When selecting Phone+ as listening program, please remember
that there are situations in which it is particularly important to
be able to hear the surrounding sounds.

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Zen program
Your hearing aid may be provided with a unique optional
listening program called Zen. It makes musical tones
(and sometimes a rushing noise) in the background.
The Zen program may be used alone (without amplifi-
cation) in quiet when you are not required to hear sur-
rounding sounds. Or, it may be used with amplification
so that both the surrounding sounds and the generated
sounds (fractal tones and noise) are heard together.
CAUTION
Use of the different Zen programs may interfere with hearing
surrounding sounds including speech. The programs should
not be used when hearing such sounds is important. Switch the
hearing aid to a non-Zen program in those situations.
CAUTION
If you perceive a decrease in loudness, tolerance of sounds,
speech not as clear, or worsening tinnitus, contact your hearing
care professional.

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Benefits
The Zen program may provide a relaxing listening
background for some people. When the Zen program
is used in a tinnitus management program, its wearer
may experience some relief from tinnitus.
Indications for use
The Zen program is intended to provide a relaxing
sound background (i.e., music/noise source) for adults
who desire to listen to such a background in quiet. It
may be used as a sound therapy tool in a tinnitus treat-
ment program that is prescribed by a hearing care pro-
fessional (audiologists, hearing aid specialists, otolar-
yngologists) who is trained in tinnitus management.
Directions for use
Because of the unique ways in which Zen is pro-
grammed in your hearing aid, please follow the rec-
ommendations of your hearing care professionals as to
how to use the program, when to use the program and/
or how long to use the program.