Widex mind 220 Series User manual

User instructions
The mindTM220 Series
m2-9
Behind-the-ear

2 3
General
Your hearing aid
(To be filled out by the hearing care professional)
Date: _____________________________
Battery size: _______________________
Ear-set:
Earmold
Instant ear-tip
Custom ear-tip
Ear-tip size: Left______ Right______
Tubing size: Left______ Right______
Listening programs Chosen program position
Master
Acclimatization
Music
TV
Comfort
Audibility Extender
T
M + T
Contents
Thank you... ...........................................5
Ear-set solutions.......................................6
The hearing aid........................................7
Right/left identification................................ 8
Function signals....................................... 8
The battery............................................ 9
Inserting the battery...............................10
Low battery indication.............................11
Turning the hearing aid on and off . . . . . . . . . . . . . . . . . . . . 12
Automatic volume adjustment. . . . . . . . . . . . . . . . . . . . . . . . 13
Fine tuning volume...................................14
Listening programs...................................16
Switching between the listening programs. . . . . . . . . 18
Remote control.......................................19
Using a telephone....................................19
Hearing aid with an earmold . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Positioning the hearing aid and earmold . . . . . . . . . . . . . . 21
Removing the hearing aid and earmold . . . . . . . . . . . . . . . 22
Cleaning .............................................23
The hearing aid....................................24
Changing the tubing .................................25
Hearing aid with an instant ear-tip . . . . . . . . . . . . . . . . . . . . 26

4 5
General
Right/left identification...............................27
Positioning the hearing aid and instant ear-tip . . . . . . . . 28
Removing the hearing aid and instant ear-tip. . . . . . . . . . 29
Cleaning .............................................30
The hearing aid....................................31
Changing the ear-set .................................32
Tubing, anchor and/or ear-tip size. . . . . . . . . . . . . . . . . . . . . 33
Hearing aid with a custom ear-tip . . . . . . . . . . . . . . . . . . . . . 34
Right/left identification...............................35
Positioning the hearing aid and
custom ear-tip........................................36
Removing the hearing aid and
custom ear-tip........................................37
Cleaning .............................................38
The hearing aid....................................39
Changing the tubing .................................40
Accessories...........................................41
Audio input ..........................................41
FM systems...........................................43
In case of malfunction.................................44
Caring for your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Good advice and warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Thank you...
...for choosing a Widex hearing aid.
Your hearing aid is a sophisticated instrument that can
be adjusted to your requirements in consultation with
your hearing care professional.
All illustrations in this booklet
show a right-ear hearing aid.
We hope you will be pleased with your new Widex
hearing aid.
Important
Your hearing aid, ear-set and accessories may not look
exactly as illustrated in this booklet. We furthermore re-
serve the right to make any changes considered neces-
sary.

6 7
General
Ear-set solutions
Several ear-set solutions are available for your hearing
aid. Below, your hearing care professional can indicate
the solution chosen for you.
Earmold Instant ear-tip Custom ear-tip
Important
Unless otherwise indicated, the information provided
in this booklet applies to all three ear-set types. In addi-
tion to the general instructions, please be sure to read
the sections that apply to your specific ear-set solution.
The hearing aid
The illustration below shows the hearing aid without
the ear-set.
1. Microphone openings
2. Volume control is available on some models
3. Program button
4. On/off switch
5. Battery drawer with nail grip
1
2
3
4
5

8 9
General
Right/left identification
If you wear hearing aids on both ears, it is a good idea
to ask your hearing care professional to put color marks
on the hearing aids (red mark = right and blue mark =
left).
The arrow shows the position of
the identification mark.
Function signals
Your hearing aid may be set to produce a signal to indi-
cate the use of certain functions. The signal can be a
spoken message or tones adjusted by the hearing care
professional in consultation with you. The signal can
also be deactivated.
The battery
We recommend zinc-air batteries. Use a size 13 bat-
tery for your hearing aid.
To obtain replacement batteries, please consult your
hearing care professional. It is important to take note of
the expiration date and the recommendations regard-
ing disposal of used batteries on the battery pack.

10 11
General
Inserting the battery
Before inserting a new battery in the
hearing aid, remember to remove the
adhesive tab. Once the tab has been
removed, the battery will start func-
tioning after a few seconds. Do not
use batteries on which there is a sticky residue from the
tab or other unwanted substance.
1. Use the nail grip to swing the battery drawer open.
2. Place the battery so that the plus (+) sign of the bat-
tery faces upwards.
3. You can use the provided battery magnet to steer
the battery into place.
If the battery drawer does not close easily, the battery
is incorrectly inserted.
When changing battery, it is a good idea to hold the
hearing aid over a table.
123
Low battery indication
In the standard setting, the hearing aid will produce a
spoken message when the battery is nearly exhausted
(see page 9). If the setting with tone indication has
been chosen, four beep-tones will be produced. Once
the battery is totally exhausted, the hearing aid will be
completely silent. We recommend that you always
have a spare battery with you.
Never leave an exhausted battery in the hearing aid.
Exhausted batteries may leak, damaging the hearing
aid.
The hearing aid may be provided with a special battery
drawer, helping to secure the battery in the drawer.
This type of drawer can be a good choice if the hearing
aid is worn by a child.
Important
Your hearing aid may stop functioning, for instance if
the battery is exhausted. You should be aware of this
possibility, in particular when you are in traffic or are
otherwise dependent on warning signals.

12 13
General
Turning the hearing aid on and off
The battery drawer of your hearing aid also functions
as the on/off switch.
1. Push the switch upwards to turn the hearing aid on.
If you have just turned off the hearing aid, wait at
least three seconds before turning it on again.
2. Push the switch downwards to turn the hearing aid
off.
3. The word “OFF” is clearly visible on the switch when
the hearing aid is turned off.
In the standard setting a spoken message will indicate
that the hearing aid has been switched on.
Please remember to turn off the hearing aid when it is
not in use. Remove the battery if the hearing aid will
not be used for several days.
1 2 3
Automatic volume adjustment
The hearing aid volume is adjusted automatically in ac-
cordance with your sound environment.
Important
If the volume in your hearing aid is generally too loud
or too weak, or the reproduced sounds are distorted, or
if you would like any further information, consult your
hearing care professional.

14 15
General
Fine tuning volume
Your hearing aid may be provided with a volume con-
trol, shaped like a small lever.
Push the lever upwards to gradual-
ly raise the volume.
Push the lever downwards to grad-
ually lower the volume.
Each time you operate the volume control, you will
hear a beep-tone – unless you have chosen to have the
tone indication deactivated (see page 9). When you
raise the volume, you will hear a higher beep-tone for
each step the volume is raised. When you lower the vol-
ume, you will hear a deeper beep-tone for each step
the volume is lowered. When the maximum or mini-
mum adjustment level is reached, a steady tone will
sound.
To turn off the sound completely:
• Keep pressing the volume control lever downwards
after the steady tone has sounded.
To turn the sound on again:
• Press the lever upwards or
• Change listening program or
• Turn the hearing aid off, wait 3 seconds and turn it on
again.
Any adjustment of the volume setting will be cancelled
when your hearing aid is turned off, or when you
change program.
If you wish to have the volume control disabled, please
consult your hearing care professional.

16 17
General
Listening programs
Your hearing aid may be provided with up to three lis-
tening programs intended for specific listening situa-
tions.
At the front of this booklet your hearing care profes-
sional can list the listening programs that are available
in your hearing aid. If your needs change over time, the
combination of listening programs can be changed.
You can choose from the following programs:
Master: Standard program
Acclimatization: Has the same features as the Master
program, but provides slightly less amplification.
Music: For listening to music.
TV: For listening to the TV.
Comfort: Attenuates background noise.
Audibility Extender: Makes high-frequency sounds
audible.
T: In this program you listen via the telecoil (T) and not
via the hearing aid microphone (M). The telecoil is used
where a specially adapted telephone or loop system is
installed. If you activate the telecoil program, you listen
to a specific sound source and shut out surrounding
sounds. (Please remember that there are situations in
which it is particularly important to be able to hear the
surrounding sounds (e.g. traffic, warning signals)).
M + T: In this program you listen via the hearing aid mi-
crophone (M) and the telecoil (T).

18 19
General
Switching between the listening
programs
You can switch between the pro-
grams by using the program but-
ton on the back of the hearing aid.
Each time you use the program
button, a click is produced unless
this function has been disabled. A
spoken message will indicate your
choice of program.
If you have chosen the tone indication setting, beep-
tones tell you which program you have chosen:
• Program 1: One short beep
• Program 2: Two short beeps
• Program 3: Three short beeps
If you wish to have the program button disabled,
please consult your hearing care professional.
Remote control
- an alternative way of operating the hearing aid
A remote control is an accessory for the
hearing aid. You can easily operate your
hearing aid without a remote control,
but it gives you a number of additional
options. For help in determining wheth-
er you could benefit from a remote con-
trol, please consult your hearing care
professional.
Using a telephone
When using a telephone, we rec-
ommend that you hold the tele-
phone against your head at an
angle above your ear, rather than
directly against the ear. If the
sound is not optimal, try moving
the telephone earpiece to a slightly different position.
If using a landline telephone that is hearing aid com-
patible and your hearing aid has been programmed to
include “T” (telecoil), you have the option of choosing
this setting for the best possible sound.

20 21
Hearing aid with an earmold
Hearing aid with an earmold
The ear-set consists of the following parts:
1. Earhook
2. Tubing
3. Earmold
3a. Sound bore
3b. Vent
2
1
3
3a
3b
Positioning the hearing aid and earmold
1. Insert the earmold in the ear canal while holding
the lower part of the tubing.
2. It may help to pull the outer ear backwards and up-
wards with the opposite hand.
3. Place the hearing aid behind the ear, so that the
earhook rests comfortably on the ear, close to your
head.
12
3

22 23
Hearing aid with an earmold
Removing the hearing aid and earmold
1. Remove the hearing aid from its position behind
the ear.
2. Carefully pull the earmold out of the ear canal,
while holding the lower part of the tubing.
If it is difficult, you can try to move the earmold care-
fully from side to side while pulling it out. It may also
help to pull the outer ear backwards and upwards with
the opposite hand.
1 2
Cleaning
The following cleaning accessories are available for the
hearing aid and ear-set.
1. Soft cloth
2. Wax removing tool
Contact your hearing care professional if you need ad-
ditional supplies of cleaning accessories.
12

24 25
Hearing aid with an earmold
The hearing aid
Clean the hearing aid with
the soft cloth after use.
Never use water or cleaning
solutions to clean the hear-
ing aid.
When the hearing aid is not in use,
the battery drawer should be left
open, so as to ventilate the hearing
aid and allow it to dry.
The earmold
Make sure that your earmold is clean and free of ear-
wax and moisture. Never use alcohol or other cleaning
solutions to clean the earmold.
Contact your care hearing professional for specific in-
structions on the care and maintenance of your ear-
mold.
Changing the tubing
If your ear-set tubing becomes slack, stiff, yellow or
cracked, or if the earmold no longer fits your ear, con-
tact your hearing care professional for replacement.

26 27
Hearing aid with an instant ear-tip
Hearing aid with an instant ear-tip
The ear-set consists of the following parts:
1. Tubing with
1a. hook
1b. trimmed anchor
2. Instant ear-tip
1a
1
1b
2
Right/left identification
The ear-set tubing is available in
different lengths for the right and
left ear, respectively. The individu-
al size is printed on the tubing. Red
print indicates that it is for the
right ear, and blue print that it is
for the left ear.

28 29
Hearing aid with an instant ear-tip
Positioning the hearing aid and instant
ear-tip
1. Place the hearing aid behind the ear, so that the
tubing rests comfortably on the ear, close to your
head.
2. Insert the ear-tip in the ear canal while holding the
lower part of the tubing.
Make sure that the anchor is positioned correctly, se-
curing the position of the ear-set.
Check at regular intervals that the hearing aid and ear-
set are positioned correctly.
12
Removing the hearing aid and instant
ear-tip
1. Remove the hearing aid from its position behind
the ear.
2. Carefully pull the ear-tip out of the ear canal, while
holding the lower part of the tubing.
12

30 31
Hearing aid with an instant ear-tip
Cleaning
The following cleaning accessories are available for the
hearing aid and ear-set.
1. Soft cloth
2. Cleaning thread
Contact your hearing care professional if you need ad-
ditional supplies of cleaning accessories.
1
2
The hearing aid
Clean the hearing aid with
the soft cloth after use.
Never use water or cleaning
solutions to clean the hear-
ing aid.
When the hearing aid is not in use,
the battery drawer should be left
open, so as to ventilate the hearing
aid and allow it to dry.
The ear-set
Make sure that the ear-set is clean and free of earwax,
moisture or the like. Otherwise the ear-tip may come
off.
Wipe the ear-set with the soft cloth at regular intervals.
Never use alcohol or other cleaning solutions to clean
the ear-set.
Contact your care hearing professional for specific in-
structions on the care and maintenance of your earset
and instant eartip.

32 33
Hearing aid with an instant ear-tip
Changing the ear-set
The ear-set should be changed on a regular basis. The
life of the ear-set is individual and depends on a num-
ber of factors, such as how much the hearing aid is
used and the type of earwax.
If one of the ear-set elements becomes slack, stiff, yel-
low or cracked, or if the ear-tip size no longer fits your
ear, contact your hearing care professional for replace-
ment.
Tubing, anchor and/or ear-tip size
The ear-set must fit your ear exactly. It is important to
choose the correct tubing length and eartip size in or-
der to ensure a good and comfortable fit. Furthermore,
the anchor must be trimmed to fit your ear canal. Your
hearing care professional will choose the correct ear-
set size and provide instructions regarding future re-
placements.
At the front of this booklet your hearing care profes-
sional can write down the sizes selected for you.

34 35
Hearing aid with a custom ear-tip
Hearing aid with a custom ear-tip
The ear-set consists of the following parts:
1. Tubing with
1a. hook
1b. trimmed anchor
2. Custom ear-tip with
2a. extraction cord
2b. optional vent
1a
1b
2a
1
2
2b
Right/left identification
The ear-set tubing is available in
different lengths for the right and
left ear, respectively. The individu-
al size is printed on the tubing. Red
print indicates that it is for the
right ear, and blue print that it is
for the left ear.
The custom ear-tip has ”Widex” printed
on it. Red print indicates that the ear-tip
is for the right ear, and blue print that it
is for the left ear.

36 37
Hearing aid with a custom ear-tip
Positioning the hearing aid and
custom ear-tip
1. Insert the custom ear-tip in the ear canal while
holding the lower part of the tubing.
2. It may help to pull the outer ear backwards and up-
wards with the opposite hand.
3. Place the hearing aid behind the ear, so that the
tubing rests comfortably on the ear, close to your
head.
1
3
2
Removing the hearing aid and
custom ear-tip
1. Remove the hearing aid from its position behind
the ear.
2. Take hold of the extraction cord and carefully pull
the custom ear-tip out of the ear canal.
12
Important
Do not pull the tubing to remove your hearing aid. Use
the extraction cord.

38 39
Hearing aid with a custom ear-tip
Cleaning
The following cleaning accessories are available for the
hearing aid and ear-set.
1. Soft cloth
2. Cleaning thread
Contact your hearing care professional if you need ad-
ditional supplies of cleaning accessories.
1
2
The hearing aid
Clean the hearing aid with
the soft cloth after use.
Never clean the hearing aid
with water or cleaning so-
lutions.
When the hearing aid is not in use,
the battery drawer should be left
open, so as to ventilate the hearing
aid and allow it to dry.
The ear-set
Make sure that your ear-set is clean and free of earwax,
moisture or the like.
Wipe the ear-set with the soft cloth at regular intervals.
Never use alcohol or other cleaning solutions to clean
the ear-set.