Widex U-PA User manual

WIDEX UNIQUE
USER INSTRUCTIONS
THE WIDEX UNIQUE™ FAMILY
U-PA model
Receiver-in-canal

YOUR WIDEX® HEARING AID
(To be filled out by the hearing care professional)
Your hearing aid series:
PROGRAM
Universal Audibility Extender
Quiet Audibility Extender
Transport Audibility Extender
Urban Audibility Extender
Party Audibility Extender
Music Audibility Extender
SPECIAL PROGRAMS
Zen Audibility Extender
Phone Audibility Extender
SMARTTOGGLE PROGRAMS
Zen+ Audibility Extender
NOTE
The program names in the table are the default names. If you have chosen to
use some of the other names available, write the new names in the table. That
way you will always know which programs you have in your hearing aids.
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NOTE
Read this booklet and the booklet "Ear-sets for Widex hearing aids" carefully
before your start using your hearing aid.
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CONTENTS
YOUR HEARING AID................................................................................6
Welcome...........................................................................................................6
Important safety information.........................................................................7
THE HEARING AID...................................................................................9
Indications for use........................................................................................... 9
Intended use.....................................................................................................9
The battery.......................................................................................................9
Sound signals...................................................................................................11
How to tell right from left..............................................................................12
Turning the hearing aid on and off...............................................................13
Putting on and removing your hearing aid.................................................14
Sound adjustment..........................................................................................15
Programs.........................................................................................................16
Using a phone with hearing aids..................................................................18
CLEANING............................................................................................. 19
Tools.................................................................................................................19
Cleaning the hearing aid................................................................................19
ACCESSORIES........................................................................................21
TROUBLESHOOTING.............................................................................22
REGULATORY INFORMATION...............................................................24
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FCC and IC statements...................................................................................41
EC directives...................................................................................................43
SYMBOLS..............................................................................................45
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YOURHEARINGAID
Welcome
Congratulations on your new hearing aid.
Use your hearing aid regularly, even if it takes some time getting used to it.
Infrequent users don’t usually get the full benefit of a hearing aid.
NOTE
Your hearing aid and its accessories may not look exactly as illustrated in this
booklet. We also reserve the right to make any changes we consider necessary.
Your hearing aid at a glance
The illustration shows your hearing aid without the ear-set. For further in-
formation on the ear-set, see the ear-set manual. The ear-set consists of an
earwire and an ear-tip, and it is the part of your hearing aid that you wear
inside your ear.
1
2
3
1. Microphone openings
2. Battery drawer (on/off function)
3. Nail grip
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Important safety information
Read these pages carefully before you begin using your hearing aid.
Hearing aids and batteries can be dangerous if swallowed or used im-
properly. Swallowing or improper use can result in severe injury or even
fatalities. In case of ingestion, contact a doctor immediately and the 24
Hour National Button Battery Ingestion Hotline at [phone].
Take your hearing aids out when you are not using them. This will help to
ventilate the ear canal and prevent ear infections.
Contact your doctor or hearing care professional immediately if you sus-
pect you may have an ear infection.
Remove your hearing aids before showering, swimming or using a hair
dryer.
Do not wear your hearing aids when applying perfume, spray, gels, lotion
or cream.
Do not dry your hearing aid in a microwave oven - this will ruin it.
Never use other people’s hearing aids and never allow others to use
yours, as this could damage your hearing.
Never use your hearing aids in environments where there may be explo-
sive gases, such as in mines, etc.
Keep hearing aids, their parts, accessories and batteries away from chil-
dren.
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Never try to open or repair the hearing aid yourself. Contact your hearing
care professional if you need to have your hearing aid repaired.
Your hearing aids contain radio communication technology. Always ob-
serve the environment in which you are using them. If any restrictions ap-
ply, you must take precautions to comply with these.
Do not expose your hearing aids to extreme temperatures or high humid-
ity, and dry them quickly if they get wet, or if you perspire heavily.
Your hearing aids should be stored and transported within the temperature and
humidity ranges of -20°C to +55°C (-4°F to 131°F) and 10%-95% rH.
Storage and transportation up to 60°C (140°F) with 10%-95% rH can be accepted
in shorter periods (duration of max. of 2 weeks).
Your hearing aids are designed to operate from 0°C (32°F) to 50°C (122°F).
For more information about your hearing aids, visit: www.widex.com.
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THEHEARINGAID
Indications for use
The hearing aids are indicated for individuals with a range of hearing loss
from slight (16 dB HL) to moderately severe (up to 85 dB HL) and all hearing
loss configurations.
They are to be programmed be licensed hearing care professionals (audiol-
ogists, hearing aid specialists, otolanryngologists) who are trained in hear-
ing (re)habilitation and tinnitus management.
Intended use
The hearing aids are intended as air conduction amplification devices to be
used in everyday listening environments. The hearing aids may be equipped
with the Zen program intended to provide a relaxing sound background (i.e.
music/noise source) for adults older than 21 years who desire to listen to
such a background in quiet.
The battery
Use a type 10 zinc-air battery for your hearing aid.
Always use a fresh, new battery that is precisely the kind recommended by
your hearing care professional.
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NOTE
Check that the battery is completely clean and free of any residue before insert-
ing it in the hearing aid. Otherwise your hearing aid may not function as expec-
ted.
Never attempt to recharge your hearing aid batteries, as they could ex-
plode.
Never leave a flat battery in the hearing aids while storing them. It could
leak and ruin your hearing aid.
Dispose of used batteries as indicated on the packaging and take note of
the expiry date.
Low battery indication
When the battery is weak, a sound signal will play. If the battery drains sud-
denly there may however be no warning. We recommend carrying a spare
battery with you wherever you go.
Changing the battery
To change the battery, do as follows:
Take the adhesive tab off the new battery and make
sure there is no sticky substance left on it. Let it
"breathe" for 60 seconds.
Use the nail grip to gently swing the battery door
open and remove the old battery.
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Now place the new battery in the drawer as shown.
Close the drawer. If it doesn't close easily, the battery
is not placed correctly.
If you are not using the hearing aid for a few days, re-
move the battery.
NOTE
Avoid dropping your hearing aid - hold the hearing aid above a soft surface
while changing the battery.
Tamper-resistant battery drawer
If the hearing aid is going to be used by a child, you can ask your hearing
care professional to provide it with a tamper-resistant battery drawer.
To open battery drawer, use the special tool you've re-
ceived, and do as illustrated.
Sound signals
Your hearing aid plays sounds to inform you that certain features have been
activated or that you have changed programs. These sounds may be spoken
messages or tones, depending on your needs and preferences.
Program 1 Message/one short beep
Program 2 Message/two short beeps
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Program 3 Message/three short beeps
Program 4 Message/one short and one long beep
Program 5 Message/one long beep and two short beeps
Zen+ Message/tone
Ask your hearing care professional to turn these sounds signals off if you
don't need them.
Lost partner
(Only available in wireless 440-series)
Your hearing care professional can turn on a feature in your hearing aid that
warns you whenever it loses contact with the hearing aid in the opposite
ear. You will hear a spoken message in your ear.
How to tell right from left
The hearing aid for your right ear has a red mark. The hearing aid for your
left ear has a blue mark.
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Turning the hearing aid on and off
To turn the hearing aid on, close the battery drawer.
The hearing aid will play a sound signal to indicate that
it is on, unless your hearing care professional has deac-
tivated this function.
To turn off the hearing aid, push the battery drawer
downwards.
NOTE
You can also cup the hearing aid in your hand to verify that it is turned on. If it's
on, it will whistle.
Don't forget to turn off the hearing aid when it is not in use.
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Putting on and removing your hearing aid
To put on your hearing aid:
1
2
1. Insert the ear-set in the ear while holding the
lower part of the tube. Pulling the outer ear up-
wards and backwards at the same time can be
helpful.
2. Then place the hearing aid behind the ear. The
hearing aid should rest comfortably on the ear,
close to your head.
Your hearing aid can be fitted using different types of ear-sets. See the sep-
arate ear-set manual for more information about your ear-set.
NOTE
If the hearing aid doesn't feel comfortable, or if it doesn't fit properly, causing
irritation, redness or the like, contact your hearing care professional.
Removing the hearing aid
Start by removing the hearing aid from behind
the ear.
Then take the ear-set carefully out of the ear
canal while you hold the lower part of the tube.
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Sound adjustment
Your hearing aid adjusts the sound automatically according to your sound
environment.
If you have a remote control, you can also adjust the sound manually to ach-
ieve more comfort or more audibility, depending on your needs and prefer-
ences. For more information on how this works, consult your hearing care
professional.
Depending on the hearing aid settings and features, any sound adjustment
you make will affect both hearing aids.
Each time you operate the volume control, you will hear a beep-tone unless
your hearing care professional has deactivated this function. When you
reach the maximum or minimum setting, you will hear a steady tone.
To mute your hearing aid do as follows:
●Keep pressing the lower part of the volume key on the remote control
until you can hear the steady sound
To turn the sound on again:
●Press the upper part of the volume key or
●Change program
Any adjustment of the volume will be canceled when you turn off your
hearing aid or if you change program.
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Programs
PROGRAMS USE
Universal For everyday use
Quiet Special program for listening in quiet environ-
ments
Transport For listening in situations with noise from cars,
trains, etc.
Urban For listening in situations with changing sound
levels (in supermarkets, noisy workplaces or sim-
ilar)
Party For listening in situations with many people talk-
ing at the same time
Music For listening to music
SPECIAL PROGRAMS USE
Zen Plays tones or noise for a relaxing sound back-
ground. For more information, see under "The
Zen program"
Phone This program is designed for listening to phone
conversations
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SMARTTOGGLE PRO-
GRAMS USE
Zen+ This program is similar to Zen but allows you to
listen to different types of tones or noise
NOTE
The program names in the table are the default names. If you have chosen to
use some of the other names available, write the new names in the table. That
way you will always know which programs you have in your hearing aids.
Depending on your hearing loss, your hearing care professional can activate
the Audibility Extender feature. Ask your hearing care professional if you
could benefit from this.
If your needs and preferences change over time, your hearing care profes-
sional can easily change your program selection
Changing programs
To change programs, simply push the program key on your remote control.
Zen+
To access this program, press and hold the program key for more than one
second. A quicker press then allows you to cycle through the available Zen
styles. To exit the program, press and hold down the program key for more
than one second.
The Zen program
Your hearing aid may be provided with a unique optional listening program
called Zen.
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Indication for use
The Zen program is intended to provide a relaxing sound background (i.e.,
music/noise source) for adults who desire to listen to such a background in
quiet. It may be used as a sound therapy tool in a tinnitus treatment pro-
gram that is prescribed by a hearing care professional (audiologists, hearing
aid specialists, otolaryngologists) who is trained in tinnitus management.
Directions for use
Because of the unique ways in which Zen is programmed in your hearing
aid, please follow the recommendations of your hearing care professionals
as to how to use the program, when to use the program and/or how long to
use the program.
CAUTION
If you perceive a decrease in loudness, tolerance of sounds, speech not as
clear, or worsening tinnitus, contact your hearing care professional.
Using a phone with hearing aids
When you use a phone, hold it against your head
at an angle above your ear, rather than directly
against the ear.
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CLEANING
Tools
You will receive the following cleaning tools with your hearing aid.
1. 2. 3. 4. 5.
1. Cloth
2. Brush
3. Long wax removing tool
4. Short wax removing tool
5. Battery magnet
Cleaning the hearing aid
Cleaning your hearing aid every day will make it more efficient and more
comfortable to wear. Wipe the hearing aid with a soft cloth (for example:
the cloth you received from your hearing care profes-
sional).
If the microphone openings are still blocked, contact
your hearing care professional.
Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some
people use a special dehumidifier like Widex Dry-Go UV to help keep their
hearing aids dry and clean. Ask your hearing care professional if this is right
for you.
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When not in your ears leave the battery compartment open to ventilate the
hearing aid.
For information on how to clean your ear-set, see the ear-set manual.
Do not use any kind of liquid or disinfectant to clean your hearing aid.
Clean and inspect your hearing aid every day after use to check that it is
not broken. If the hearing aid breaks while you are wearing it, leaving
small fragments in your ear canal, contact your doctor. Never try to take
out the fragments yourself.
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