Widex CLEAR 440 SERIES User manual

User instrUctions
The clear™440 SerieS
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GENERAL
Your hearing aid
(To be filled out by the hearing care professional)
Date: _________________________________
Battery size: ___________________________
Ear-set: _______________________________
Closed ear-tip
Open ear-tip
Custom ear-tip
Ear-tip size: Left Right
Earwire size: Left Right

Contents
YOUR HEARING AID..................................... 2
THANK YOU............................................. 6
THE HEARING AID .......................................7
RIGHT/LEFT IDENTIFICATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
ACOUSTIC INDICATORS................................. 8
THE BATTERY ......................................... 9
INSERTING THE BATTERY............................9
LOW BATTERY INDICATION . . . . . . . . . . . . . . . . . . . . . . . . . . 11
TURNING THE HEARING AID ON AND OFF . . . . . . . . . . . . . . . .12
VOLUME ADJUSTMENT .................................13
LOST PARTNER ALARM.................................14
LISTENING PROGRAMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
SWITCHING BETWEEN THE LISTENING PROGRAMS . . . . .17
USING A TELEPHONE...................................18
HEARING AID WITH A CLOSED OR OPEN EAR-TIP . . . . . . . . . . .19
RIGHT/LEFT IDENTIFICATION. . . . . . . . . . . . . . . . . . . . . . . . . . . 20
POSITIONING THE HEARING AID AND EAR-TIP . . . . . . . . . . . .21
REMOVING THE HEARING AID AND EAR-TIP . . . . . . . . . . . . . 22
CLEANING ...........................................23
THE HEARING AID..................................24
THE EAR-SET......................................24
THE EARWIRE .....................................24
THE EAR-TIP.......................................25
CHANGING THE EAR-SET .............................. 27
EARWIRE AND EAR-TIP SIZE . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
THE ANCHOR.........................................28
HEARING AID WITH A CUSTOM EAR-TIP . . . . . . . . . . . . . . . . . . 32
RIGHT/LEFT IDENTIFICATION. . . . . . . . . . . . . . . . . . . . . . . . . . . 33
POSITIONING THE HEARING AID AND CUSTOM EAR-TIP. . . 34
REMOVING THE HEARING AID AND CUSTOM EAR-TIP . . . . . 35
CLEANING ...........................................36
THE HEARING AID.................................. 37
THE EAR-SET......................................37
THE EARWIRE ..................................... 37
THE CUSTOM EAR-TIP ..............................38
IF THE EARWIRE NEEDS TO BE REPLACED. . . . . . . . . . . . . . . 39
NANOCARE WAX GUARD...............................40
CHANGING THE NANOCARE WAX GUARD . . . . . . . . . . . . . . . .41
ACCESSORIES.........................................44
IN CASE OF MALFUNCTION ............................. 45
CARING FOR YOUR HEARING AID. . . . . . . . . . . . . . . . . . . . . . . . 47
GOOD ADVICE AND WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . 48
REGULATORY INFORMATION............................ 52
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GENERAL

6 7
GENERAL
thank You...
...for choosing a Widex hearing aid.
Your hearing aid is designed with high-quality sound,
ease, comfort and freedom of choice in mind.
We hope you will be pleased with your new Widex
hearing aid.
All illustrations in this booklet
show a right-ear hearing aid.
the hearing aid
The illustration below shows the hearing aid with
earwire.
 Microphoneopenings
 Onofffunction
 Nailgrip
Earwire
Receiver
LED
IMPORTANT
This booklet contains important information and instructions.
Please read this booklet carefully before you start using the hear-
ing aid.
Your hearing aid, ear-set and accessories may not look exactly
as illustrated in this booklet. We also reserve the right to make
any changes considered necessary.
1.
2.
3.
5.
4.
6.
Below, your hearing care professional can tick the
ear-piece solution chosen for you.
Closed ear-tip Open ear-tip Custom ear-tip

8 9
GENERAL
RIGHT/LEFT IDENTIFICATION
The arrow shows the position of the
identification mark (red mark = right
and blue mark = left).
ACOUSTIC INDICATORS
The hearing aid may be set to produce a signal to in-
dicate the use of certain functions. The signal may be
a spoken message or tones adjusted by the hearing
care professional in consultation with you. The signal
can also be deactivated.
Adjusting volume Tone* Off
Confirming program
button use
Clicking
sound Off
Changing program Message Tones Off
Starting up the hearing aid Message Tone Off
Warning about low battery Message 4 tones Off
Warning about lost partner Message Off
Service reminder Message Off
* bold indicates standard setting
THE BATTERY
We recommend zinc-air batteries. Use a size 10 bat-
tery for the hearing aid.
To obtain replacement batteries, please consult your
hearing care professional. It is important to take note
of the expiry date and the recommendations regard-
ing disposal of used batteries on the battery pack.
INSERTING THE BATTERY
Before inserting a new battery into the
hearing aid, remember to remove the ad-
hesive tab. Once the tab has been re-
moved, the battery will start functioning
after a few seconds. Do not use batteries
on which there is a sticky residue from
the tab or other unwanted substance.
Use the nail grip to gently swing the bat-
tery drawer open. Do not press the draw-
er beyond the open position.

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GENERAL
Place the battery in the drawer as illustrated, so that
the plus (+) sign on the battery is facing towards you
when you hold the hearing aid as shown. You can use
the battery magnet provided to steer the battery
into place.
If the battery drawer does not close easily, the bat-
tery is incorrectly inserted.
When changing battery, it is a good idea to hold the
hearing aid over a table.
LOW BATTERY INDICATION
An acoustic indicator will sound when the battery is
nearly exhausted, unless this function has been disa-
bled (see page 8). Exactly how long the hearing aid
will function after the low battery indication varies
from one case to another. We recommend that you
always have a spare battery with you.
Never leave an exhausted battery in the hearing aid.
Exhausted batteries may leak, damaging the hearing
aid.
IMPORTANT
Your hearing aid may stop functioning, for instance if the battery
is exhausted. You should be aware of this possibility, in particular
when you are in traffic or are otherwise dependent on warning
signals.

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GENERAL
TURNING THE HEARING AID ON AND OFF
The battery drawer of the hearing aid also functions
as the on/off switch.
Close the battery drawer to turn on
the hearing aid. An acoustic indicator
will indicate that the hearing aid has
been switched on unless this function
has been disabled.
Open the battery drawer to turn off
the hearing aid.
Please remember to turn off the hear-
ing aid when it is not in use. Remove
the battery if the hearing aid will not
be used for several days.
VOLUME ADJUSTMENT
The hearing aid volume is adjusted automatically in
accordance with your sound environment.
Ordinarily, you cannot fine tune the volume in your
hearing aid. However, if you have a remote control,
the option of fine tuning becomes available.
Any volume adjustment via the remote control will
affect both hearing aids.
For any adjustment of the steps in which volume in-
creases or decreases, consult your hearing care pro-
fessional.
If you have a remote control, please also refer to the
user instructions for this.
IMPORTANT
If the volume in the hearing aid is generally too loud or too weak,
or the reproduced sounds are distorted, or if you would like any
further information, consult your hearing care professional.

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GENERAL
LOST PARTNER ALARM
(Note: Only applicable if this feature has been acti-
vated by your hearing care professional).
If one of your hearing aids falls off your ear, and/or
the battery is exhausted, a tone signal and a spoken
message will sound two times in the other hearing
aid, and a diode will flash on both hearing aids.
When the lost hearing aid is repositioned, and/or the
battery is exchanged, the diodes stop flashing.
LISTENING PROGRAMS
By default, your hearing aid has one listening pro-
gram (Master).
If you have a remote control, five of the following
programs, including Master, can be made available,
plus the special Zen program called Zen+. Please also
refer to the user instructions for your remote control.
Master Standard
Music For listening to music
TV For listening to the TV
Comfort Attenuates background noise
Reverse focus Focus on sounds from behind
Audibility Extender Makes high-frequency sounds
audible
Zen Randomly plays harmonic tones.
Contains one style
Compound programs



The Master program in one ear
and Zen, Audibility Extender or
Reverse focus in the other
Zen+ Special Zen program with up to
three different Zen styles.
Accessed via a long press (two
sec.) on the remote control
program toggle key

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GENERAL
If your needs change over time, the combination of
listening programs can be altered.
The Zen program may be used with amplification so
that both the surrounding sounds and the Zen tones
are heard together. Or, it may be used alone (without
amplification) in quiet when you are not required to
hear surrounding sounds.
The duration of the Zen play time can be set by your
hearing care professional according to your needs.
IMPORTANT
Use of the different Zen programs may interfere with hearing sur-
rounding sounds including speech. The programs should not be
used when hearing such sounds is important. Switch the hearing
aid to a non-Zen program in those situations.
SWITCHING BETWEEN THE LISTENING PROGRAMS
Each time you change program via a remote control,
an acoustic indicator will sound unless this function
has been disabled.
Program Messageoroneshortbeep
Program Messageortwoshortbeeps
Program Messageorthreeshortbeeps
Program Messageoronelongandoneshort
beep
Program Messageoronelongandtwoshort
beeps
Zen Messageortone
If you change program, the change will apply to both
your hearing aids.

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HEARING AID WITH A CLOSED OR OPEN EAR-TIP
USING A TELEPHONE
When using a telephone, we
recommend that you hold the
telephone against your head
at an angle above your ear,
rather than directly against the
ear. If the sound is not optimal,
try moving the telephone ear-
piece to a slightly different po-
sition.
hearing aid with a Closed or
open ear-tip
 Earwire
 Anchor(whereapplicable)
 Receiver
 NanoCarewaxguard
 Closedear-tip
5a. Sound bore
5b. Vent
 Openear-tip
2.
3.
1.
4.
6.
5. 5a.
5b.

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HEARING AID WITH A CLOSED OR OPEN EAR-TIP
RIGHT/LEFT IDENTIFICATION
The earwire is available in different
lengths for the right and left ear, respec-
tively. The individual size is printed on
the ear-set (see arrow). Red print indi-
cates that it is for the right ear, and blue
print that it is for the left ear.
POSITIONING THE HEARING AID AND EAR-TIP
Place the hearing aid behind the ear, so that the ear-
wire rests comfortably on the ear, close to your head.
Insert the ear-tip into the ear canal while holding the
lower part of the earwire.
IMPORTANT
The anchor should always be used with the hearing aid with an
open ear-tip. If the hearing aid is not secured by the anchor, it
may fall off your ear and be lost. With a closed ear-tip, the anchor
should only be used if this is necessary to further secure the ear-
set/hearing aid.
Remember to check at regular intervals that the hearing aid and
the ear-set are positioned correctly.

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HEARING AID WITH A CLOSED OR OPEN EAR-TIP
REMOVING THE HEARING AID AND EAR-TIP
Remove the hearing aid from its position behind the
ear.
Carefully pull the ear-tip out of the ear canal, while
holding the lower part of the earwire.
CLEANING
The following cleaning accessories are available for
the hearing aid and ear-set.
 Cloth
 Longwaxremovingtool(forclosedear-tiponly)
 Shortwaxremovingtool(forclosedear-tiponly)
 Brush
Contact your hearing care professional if you need
additional supplies of cleaning accessories.
2. 3. 4.1.

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HEARING AID WITH A CLOSED OR OPEN EAR-TIP
THE HEARING AID
Clean the hearing aid after use
with the cloth provided. Never
use water or cleaning solutions
to clean the hearing aid.
When the hearing aid is not in
use, the battery drawer should
be left open, so as to ventilate
the hearing aid and allow it to
dry.
THE EAR-SET
Make sure that your ear-set is clean and free of ear-
wax, moisture and the like. Never use alcohol or oth-
er cleaning solutions to clean the ear-set.
THE EARWIRE
Clean the earwire with the cloth
after use. Never use water or
cleaning solutions to clean the
earwire.
THE EAR-TIP
Closed ear-tip: First change the
NanoCare wax guard (see pages
40-43), then use the wax guard
holder to push the receiver out of
the ear-tip.
Clean the vent with the long wax
removing tool (no. 2), as illustrat-
ed.
Clean the sound bore with the
short wax removing tool (no. 3),
as illustrated.
If necessary, the closed or open ear-tip
can be rinsed thoroughly in lukewarm
water, when disconnected from the rest
of the ear-set. Allow it to dry overnight.
Never use cleaning solutions to clean the
ear-tip.
IMPORTANT
The receiver must never come into contact with water.

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HEARING AID WITH A CLOSED OR OPEN EAR-TIP
If dirt has gathered on the receiver, use the cloth to
remove it.
Place the new/clean ear-tip on the ear-set. It is very
important to ensure that the ear-tip is firmly secured.
Closed ear-tip
The right/left identification mark should still be visi-
ble. See arrow.
Open ear-tip
CHANGING THE EAR-SET
The ear-set should be changed as required. The life
of an ear-set is individual. Consult your hearing care
professional for advice on how often you should
change your ear-set.
For further supplies of ear-sets, or if the ear-tip size
no longer fits your ear, contact your hearing care
professional.

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HEARING AID WITH A CLOSED OR OPEN EAR-TIP
EARWIRE AND EAR-TIP SIZE
The ear-set must fit your ear exactly in order to en-
sure a good and comfortable fit.
Your hearing care professional will choose the cor-
rect earwire length and ear-tip size, and help you to
trim the anchor if your ear-set solution requires an
anchor.
On page 2 of this booklet your hearing care profes-
sional can write down the sizes selected for you.
THE ANCHOR
The anchor is supplied separately
from the rest of the ear-set and can
be used in different ways. Firstly,
we show how the anchor can be
used without prior trimming:
Pull the pointed end of the an-
chor through the upper hole on
the receiver located at the end
of the earwire. The angled grip
should be pointing towards the
hearing aid.
Continue pulling until the anchor
is stopped by the grip at the end.
Your ear-set is now ready for use and
is positioned so that it rests comfort-
ably in your ear.

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HEARING AID WITH A CLOSED OR OPEN EAR-TIP
The anchor can also be trimmed to fit your ear:
Pull the pointed end of the an-
chor through the upper hole on
the receiver located at the end
of the earwire. The angled grip
should be pointing towards the
hearing aid.
Continue pulling until the an-
chor is stopped by the grip at
the end. Now turn the ear-set
around.
Then guide the pointed end of
the anchor through the lower
hole to form a loop.
When the loop is the correct
size, cut any excess off, leaving
only the loop.
The anchor loop has the correct size when it sup-
ports the position of the ear-tip in the ear canal, and
the ear-set sits securely in and on the ear.
Take great care to cut off all the excess
so that the end of the anchor loop is
flush with the small hole and there are
no sharp edges.
Use the tip of your finger to check for sharp edges. If
part of the anchor sticks out through the hole, creat-
ing an uneven surface, this may cause irritation of the
ear.

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HEARING AID WITH A CUSTOM EAR-TIP
hearing aid with a Custom
ear-tip
 Earwire
 Receiver(attheendoftheearwireinsidethe
customear-tip)
 Customear-tipwithextractioncord
 NanoCarewaxguard
 Vent(optional)
1.
3.
4.
5. 2.
IMPORTANT
Never attempt to disconnect the earwire from the custom ear-tip.
RIGHT/LEFT IDENTIFICATION
The earwire is available in different lengths for the
right and left ear, respectively. The individual size is
printed on the ear-set. Red print indicates that it is
for the right ear, and blue print that it is for the left
ear.
The custom ear-tip has ”Widex” printed
on it (see arrow). Red print indicates that
it is for the right ear, and blue print that it
is for the left ear.

34 35
HEARING AID WITH A CUSTOM EAR-TIP
POSITIONING THE HEARING AID AND CUSTOM
EAR-TIP
Insert the custom ear-tip into the ear canal while
holding the lower part of the earwire. It may also
help to pull the outer ear backwards and upwards
with the opposite hand.
Place the hearing aid behind the ear, so that the
hearing aid and earwire rest comfortably on the ear,
close to your head.
REMOVING THE HEARING AID AND CUSTOM
EAR-TIP
Remove the hearing aid from its position behind the
ear.
Take hold of the extraction cord and carefully pull the
custom ear-tip out of the ear canal.
IMPORTANT
Do not pull the earwire to remove your hearing aid. Use the ex-
traction cord.

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HEARING AID WITH A CUSTOM EAR-TIP
CLEANING
The following cleaning accessories are available for
the hearing aid and ear-set.
 Cloth
 Brush
 Waxremovingtool
Contact your hearing care professional if you need
additional supplies of cleaning accessories.
3.
2.1.
THE HEARING AID
Clean the hearing aid after use
with the cloth provided. Never
use water or cleaning solutions
to clean the hearing aid.
When the hearing aid is not in
use, the battery drawer should
be left open, so as to ventilate
the hearing aid and allow it to
dry.
THE EAR-SET
Make sure that your ear-set is clean and free of ear-
wax, moisture or the like. Never use alcohol or other
cleaning solutions to clean the ear-set.
THE EARWIRE
Clean the earwire with the
cloth after use. Never use wa-
ter or cleaning solutions to
clean the earwire.

38 39
HEARING AID WITH A CUSTOM EAR-TIP
THE CUSTOM EAR-TIP
If dirt has gathered on the
custom ear-tip, use the small
brush or cloth to remove it.
Do not clean the wax guard.
If it is plugged, change it
(see pages 40-43).
If your ear-tip is provided
with a vent, use the wax re-
moving tool to clean the
vent.
IF THE EARWIRE NEEDS TO BE REPLACED
Changing the earwire for the custom ear-tip requires
special tools and experience. We recommend that
you consult your hearing care professional when the
earwire needs replacement. Do not attempt to do it
yourself.
If the custom ear-tip no longer fits your ear, contact
your hearing care professional.
IMPORTANT
The custom ear-tip, in which the receiver is placed, must never
come into contact with water.