Widex Senso Diva SD-19M User manual

User’s instructions
The Senso Diva Series
SD-19M
Behind-the-ear

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Contents
YournewSensoDiva...............................4
SensoDiva.......................................6
Thebattery ......................................7
Batterytype ...................................7
Insertingthebattery .............................7
Changingthebattery ............................9
Turning the hearing aid on and off . . . . . . . . . . . . . . . . . . . 11
Left/right identification . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Placing Senso Diva on/in the ear . . . . . . . . . . . . . . . . . . . . 13
RemovingSensoDiva .............................15
Automatic adjustment of loudness . . . . . . . . . . . . . . . . . . . 16
Finetuningloudness ..............................17
Listeningprograms ...............................18
Listeningprograms: ............................19
Switching between the listening programs . . . . . . . . . . . 20
KeepingSensoDivaclean ..........................22
Cleaningaccessories ............................22
Thehearingaid ...............................23
Theearmold ..................................24
Getting used to the hearing aid . . . . . . . . . . . . . . . . . . . . . . 26
Thereisonlyoneway...........................26
Beginning to use the hearing aid . . . . . . . . . . . . . . . . . . 27
Caringforyourhearingaid .........................28
Goodadvice.....................................30
Accessories .....................................32
FMsystems ..................................32
Audioinput ..................................33
Incaseofmalfunction .............................34
Your hearing aid, earmold, cleaning accessories and
the like may not look exactly the same as in these user’s
instructions. We furthermore reserve the right to make
any changes considered necessary.
Hearing aids and their accessories should
not be disposed of with normal household
waste. Please consult your national Widex
distributor for advice on how to dispose of
your hearing aid.

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Your new Senso Diva
Widex has been developing and manufacturing high
quality hearing aids since 1956. In Senso Diva we
have utilized the latest advancements in digital
technology and created a hearing aid with innovat-
ive and sophisticated solutions that make the most
of your hearing ability and help ensure optimum
communication.
A. Senso Diva without a volume control
B. Senso Diva with a volume control
Senso Diva gives you the clearest and most comfor-
table sound possible and automatically adjusts loud-
ness according to your listening environment.
Through a continuous analysis of the incoming
sounds, Senso Diva is able to reduce noise and en-
hance speech. Senso Diva also allows enhancement
of the sounds of a specific person or sound source by
attenuating noise coming from behind you - you
just have to turn your head in the direction of that
person or sound source. Senso Diva is able to effec-
tively reduce any feedback whistling – an otherwise
common complaint of hearing aid users. In addition
to the traditional listening programs, Senso Diva
may be equipped with a music program specially
optimized for listening to music.
To get full satisfaction from the quality and the per-
formance we have built into your Senso Diva hear-
ing aid, please read and follow the instructions care-
fully. We hope you will be pleased with your new
Senso Diva hearing aid. Happy listening!

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Senso Diva
1. Microphone openings, where the sound enters
the hearing aid.
2. Volume control is available in some Senso Diva
models. It makes it possible to fine tune the
automatically adjusted loudness.
3. Program switch, which allows you to choose
among different listening programs.
4. On/off switch.
5. Battery drawer with a nail grip for easy open-
ing.
6. Earhook – non-detachable.
7. Plastic tubing.
8. Earmold.
9. Sound outlet.
10. Relief vent.
1.
2.
3.
4.
5.
6.
7.
8. 9.
10.
The battery
Battery type
The recommended battery type for your Senso Diva
is:
Zinc Air battery type 13
Please note the expiration date on the battery pack.
To ensure proper battery function, do not use bat-
teries past the expiration date. Because they are Zinc
Air type batteries, they need air to work. Therefore,
do not remove the adhesive tab until just before in-
serting the battery in the hearing aid. Once the tab
has been removed, the battery will start functioning
after a few seconds. The lifetime of the battery de-
pends on a number of factors, such as the setting of
your hearing aid, how many hours you use it daily
and the listening environments in which you use it.
Inserting the battery
Before inserting a new battery in
your hearing aid, remember to re-
move the adhesive tab. Do not use
batteries on which there is a sticky
residue from the tab or other unwanted substance as
this can block the battery airholes.

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Push the nail grip downwards to
swing open the battery drawer.
The nail grip is located on the
opposite side of the on/off switch
at the bottom of the hearing aid.
The plus (+) sign of the battery must face upwards.
If the battery drawer does not close easily, the bat-
tery is incorrectly inserted.
Changing the battery
If you hear four rapid beep-tones while wearing
your hearing aid, it is an indication that the battery
is nearly exhausted. Once the battery is totally ex-
hausted, the hearing aid will be completely silent.
Exactly how long the hearing aid will function after
the beep-tones varies from one case to another. We
recommend that you always have a spare battery
with you.
The rate at which a battery loses power is depen-
dent upon the circumstances under which the bat-
tery is used. In some circumstances, the battery can
drain so suddenly that the beep-tones for low bat-
tery warning will only be partially produced or not
be produced at all.
Never leave an exhausted battery in the hearing aid.
Exhausted batteries may leak, which could damage
the hearing aid. When changing batteries, it is a
good idea to hold the hearing aid over a table or a
carpet, in case you drop the hearing aid or battery.

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The hearing aid can be provided
with a battery drawer lock, if re-
quired. This is a particularly good
idea if the hearing aid is worn by
a child. A special tool for opening
the lock will be included when
ordering the lock (see the draw-
ing).
You open the lock by push-
ing it to the right and then
downward with the tool in
one movement as illustrat-
ed.
Turning the hearing aid on and off
The battery drawer is placed
at the bottom of the hearing
aid. The battery drawer also
functions as the on/off switch.
The hearing aid is turned on
when the switch is pushed up-
wards, and off when the switch
is pushed downwards as illus-
trated.
The word “OFF” is clearly
visible on the switch when the
hearing aid is turned off.
Please remember to switch the hearing aid off when
it is not in use. Remove the battery if the hearing aid
will not be used again soon.

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Left/right identification
If you wear hearing aids on
both ears, your hearing
healthcare professional can
put color indicators on your
hearing aids so you can easily
see which is for the left ear
and which is for the right ear
(red mark = right and blue
mark = left).
Placing Senso Diva on/in the ear
Insert a battery in your hearing aid. We recommend
that you turn off the hearing aid before placing it on
the ear. First insert the earmold in the ear canal
while holding the lower part of the tubing. It may
also be helpful to gently pull the outer ear back-
wards and upwards with the opposite hand.

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Once the earmold has been inserted, you place the
hearing aid behind the ear, so that the hook rests
comfortably on the ear, close to your head. When
the hearing aid is in its correct position, turn on the
hearing aid.
Removing Senso Diva
First remove the hearing aid from its position be-
hind the ear. Carefully pull the earmold out of the
ear canal, while holding the lower part of the tubing.
If it is difficult, it may help to try to move the ear-
mold carefully from side to side while pulling it out.
It may also help to pull the outer ear backwards and
upwards with the opposite hand.

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Automatic adjustment of loudness
Senso Diva adjusts loudness automatically in accor-
dance with your sound environment. Several thou-
sand times per second, Senso Diva analyzes the sur-
roundings and tailors its sound accordingly. With
Senso Diva you do not have to think about adjusting
the volume – it happens quite automatically.
Important: If the volume in your hearing aid is too
loud or too weak, or if the reproduced sounds are
distorted, or you would like any further information,
consult the hearing healthcare professional where
you received your hearing aid.
Fine tuning loudness
Your hearing aid may be pro-
vided with a volume control,
shaped like a small lever. Push
the lever upwards to raise the
automatically set volume.
Push the lever downwards to
lower the volume. Use short
touches for minor corrections
of the volume. Faster adjustments are obtained by
keeping the lever pressed for some seconds.
When you raise the volume, you will hear a beep-
tone for each step the volume is raised. When you
lower the volume, you will hear a deeper beep-tone
for each step the volume is lowered. When the max-
imum or minimum adjustment level is reached, a
steady tone will sound until you release the lever.
Any adjustment of the automatic volume setting
will be cancelled when your hearing aid is turned
off.

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Listening programs
Your Senso Diva may be equipped with a number of
listening programs optimized for different listening
situations. Your hearing healthcare professional can
help you select the programs that are of use to you
and make them available on the hearing aid pro-
gram switch. If your needs change over time, the
combination of listening programs can be changed.
In these user’s instructions, the hearing healthcare
professional can list the listening programs that are
available in your hearing aid (see page 20).
Listening programs:
M: “M” stands for Microphone and is the standard
setting. It is the listening program for ordinary lis-
tening situations.
M+T: “M+T” stands for a combination of micro-
phone and telecoil (M+T). If you activate “M+T”
you can listen to the source of sound and still hear
the surrounding sounds.
T: “T” stands for Telecoil. The telecoil can only be
used where a loop system is installed. Activating the
telecoil will enable you to listen to the source of
sound while excluding surrounding sounds.
Music: The music program is optimized for listen-
ing to music. The music program is not available in
all Senso Diva models.