Widex ZEN2GO C2-PA (RIC) User manual

USER INSTRUCTIONS
WIDEX ZEN2GO™
C2-PA (RIC)
tinnitus devices

2
CONTENTS
SYMBOLS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Indicationsforuse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Acousticindicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Thebattery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Insertingthebattery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Lowbatteryindication . . . . . . . . . . . . . . . . . . . . . . . . . .
Turningthedeviceonandoff . . . . . . . . . . . . . . . . . . . . . .
Positioningthedevice . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removingthedevice . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Volumeadjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Listeningprograms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switchingbetweentheprograms. . . . . . . . . . . . . . . . .
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaningthedevice . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaningtheear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Placingtheear-tipontheearwire . . . . . . . . . . . . . . . . . .
THENANOCAREWAXGUARD . . . . . . . . . . . . . . . . . . . . . 
Changingthewaxguard . . . . . . . . . . . . . . . . . . . . . . . . . .
THEANCHOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
RC-DEXREMOTECONTROL . . . . . . . . . . . . . . . . . . . . . . . 
INCASEOFMALFUNCTION . . . . . . . . . . . . . . . . . . . . . . . 
CARINGFORYOURTINNITUSDEVICES . . . . . . . . . . . . . 
WARNINGS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
ADVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
REGULATORYINFORMATION. . . . . . . . . . . . . . . . . . . . . . 

3
SYMBOLS
The following symbols will be used throughout the
manual
WARNING
Messages with this heading indicate serious adverse reactions,
potential safety hazards and inadequate performance of device.
CAUTION
Messages with this heading indicate/include information regard-
ing any special care to be exercised.
Not for general waste.

4
DESCRIPTION
YourWIDEXZENGOpackageincludestwoC-PAtin-
nitusdevicesandanRC-DEXremotecontrolThede-
vices are provided with ear-sets which consist of an
earwire and an open ear-tip in which the receiver is
placed The devices use a proprietary wireless tech-
nologyWidexLinktoenablecommunicationbetween
them The devices provide Zen listening programs
whichmakemusicaltonesandorarushingnoiseinthe
background
Theillustrationsbelowshowthetinnitusdevices
 Microphoneopenings
 Batterydrawer(onofffunction)
 Nailgrip
 Earwire
 Receiver
 Ear-tip
 Waxguard
 Anchor








5
WARNING
This booklet contains important information and instructions.
Please read this booklet carefully before you start using the
tinnitus devices.
NOTE
The descriptions provided in this manual apply to both tinni-
tus devices.
Please also read “User instructions - RC-DEX remote control for
Widex tinnitus devices”.

6
Indicationsforuse
The Zen program is intended to provide a relaxing
soundbackgroundforadults(yearsandolder)who
desiretolistentosuchabackgroundinquietItmay
beusedasasoundtherapytoolinatinnitustreatment
programthatisprogrammedbyalicensedhearingcare
professional(audiologistshearingaidspecialistsoto-
laryngologists)whoistrainedintinnitusmanagement

7
Acousticindicators
Thetinnitusdevicesmaybesettoproduceasignalto
indicatetheuseofcertainfunctions
Functions Settings
Adjustingvolumeviaremotecontrol Tone
ConfirmingRCprogramkeyuse Clickingsound
Changingprogramviaremotecontrol Clickingsound
Startingupthedevice Tone
Warningaboutlowbattery tones

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Thebattery
We recommend zinc-airbatteriesUseasizebat-
teryforthedevices
To obtain replacement batteries please consult your
hearingcareprofessionalItisimportanttotakenote
oftheexpirydateandtherecommendationsregarding
disposalofusedbatteriesonthebatterypack
Insertingthebattery
Beforeinsertinganewbatteryintothede-
viceremembertoremovetheadhesive
tab Once the tab has been removed the
batterywillstartfunctioningafterafew
seconds
CAUTION
Do not use batteries if there is a sticky residue from the tab or
other unwanted substance, as this can cause the device to mal-
function.
Usethenailgriptogentlyswingthebat-
terydraweropenDonotpressthedraw-
erbeyondtheopenposition

9
Placethebatteryinthedrawerasillustratedsothatthe
plus()signonthebatteryisfacingtowardsyouwhen
youholdthedeviceasshownYoucanusethebattery
magnetprovidedtosteerthebatteryintoplace
Ifthebatterydrawerdoesnotcloseeasilythebattery
isincorrectlyinserted
Whenchangingbatteryitisagoodideatoholdthede-
viceoveratable

10
Lowbatteryindication
An acoustic indicator will sound when the battery is
nearlyexhaustedunlessthisfunctionhasbeendisa-
bledExactlyhowlongthedevicewillfunctionafterthe
lowbatteryindicationvariesfromonecasetoanoth-
erWerecommendthatyoualwayshaveasparebat-
terywithyou
WARNING
Never leave an exhausted battery in the device. Exhausted bat-
teries may leak, damaging the device.

11
Turningthedeviceonandoff
Thebatterydrawerofthedevicealsofunctionsasthe
onoffswitch
Closethe batterydrawertoturnon the
deviceAnacousticindicatorwillindicate
thatthedevicehasbeenswitchedonun-
lessthisfunctionhasbeendisabled
Openthebatterydrawertoturnoffthe
device
Please remember to turn off the device
whenitisnotinuseRemovethebattery
ifthedevicewillnotbeusedforsever-
aldays

12
Positioningthedevice
Inserttheear-tipintheearcanalwhileholdingthelow-
erpartoftheearwireItmayhelptopulltheouterear
backwardsandupwardswiththeoppositehand
Placethedevicebehindtheearsothatthedeviceand
earwirerestcomfortablyontheearclosetoyourhead
Ananchorisusedwiththeopenear-tiptohelpsecure
thedeviceintheearPleaserefertothesectionThe
anchor

13
Removingthedevice
Removethedevicefromitspositionbehindtheear
Carefullypulltheear-tipoutoftheearcanalwhile
holdingthelowerpartoftheearwire

14
Volumeadjustment
Theremotecontrolallowsyoutofine-tunethevolume
Anyvolumeadjustmentviatheremotecontrolwillaf-
fectbothdevices
Pleasealsorefertotheuserinstructionsfortheremote
control
CAUTION
If the volume in the device is generally too loud or too weak,
or the reproduced sounds are distorted, or if you would like
any further information, consult your hearing care professional.
Tomutethedevicewiththeremotecontrol
Keep pressing the volume down key on the remote
controlafterthelongbeep-tonehassoundedandun-
tilitstopsPressingoneofthevolumekeysbrieflywill
bringbackthesound

15
Listeningprograms
Yourdeviceshaveastart-upprogramandthreesound
stimulationprogramscalledZenprograms
Start-up ThedevicesareprefittedtodBHTLandnoZen
tonesorZennoise
ZenA Tones
ZenB TonesandNoise
ZenC Noise
Switchingbetweentheprograms
Whenyouturnonyourtinnitusdevicestheywillbein
the start-up program From this program you access
theZenprogrammodebyalongpress(morethan
second)ontheprogramkeyoftheremotecontrolA
shortpressthenallowsyoutocyclethroughtheavail-
ableZenprogramsYoucanreturntothestart-uppro-
grambypressingandholdingtheprogramkeyfor
morethanasecond
TheZenprograms
Because of the unique ways in which Zen is pro-
grammedinyourdevicepleasefollowtherecommen-
dationsofyourhearingcareprofessionalsastohowto
usethe programs when touse theprograms andor
howlong

16
CAUTION
Use of the different Zen programs may interfere with hearing
surrounding sounds including speech. Zen should not be used
when hearing such sounds is important.
CAUTION
If after two days of use you perceive a decrease in loudness,
tolerance of sounds, speech not as clear, or worsening tinnitus,
contact your hearing care professional.
Benefits
The Zen program may provide a relaxing listening
backgroundforsomepeopleWhentheZenprogram
isusedinatinnitusmanagementprogramitswearer
mayexperiencesomerelieffromtinnitus

17
Precautions
ToensurethesafetyandeffectivenessoftheZenpro-
gramswhenusedasasoundtherapytoolfortinnitus
the tinnitus management program must be designed
andconductedbyhearingcareprofessionalswhoare
trained in tinnitus management A tinnitus manage-
mentprogramshouldincludeacompleteaudiological
evaluationtinnitusdiagnosiscounsellinguseofprop-
eramplificationandorsoundtherapytools
Priortoanytinnitusmanagementprogramitisadvis-
able that you seek medical attention to exhaust any
medicalorsurgicaltreatmentoptions
UseyourdevicesandtheZenprogramsaccordingto
the directions and schedule recommended by your
hearingcareprofessionals

18
Cleaning
Forcleaningyourdeviceandear-setaclothisprovid-
ed
Contact your hearing care professional if you need a
newcloth

19
Cleaningthedevice
Cleanthedeviceafterusewith
theclothprovided
WARNING
Never use water or cleaning solutions to clean the device, as
this may cause it to malfunction.
Whenthedeviceisnotinusekeepit
inawarmdryplacewiththebattery
draweropentoventilatethedevice
andallowittodry

20
Cleaningtheear-set
Makesurethatyourear-setisalwayscleanandfreeof
earwaxmoistureandthelike
WARNING
Never use alcohol or other cleaning solutions to clean the ear-
set, as this can discolour it.
Clean the earwire with the cloth
afteruse
WARNING
Never use water or cleaning solutions to clean the earwire.
The receiver must never come into contact with water, as this
can damage the receiver.
Ifdirthascollectedonthereceiverusetheclothtore-
moveitafterfirstpullingthereceiveroutoftheear-tip