Widex INTEO IN-19 User manual

User’s instructions
The Inteo Series
IN-19
Behind-the-ear

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Your hearing aid, earmould and accessories may
not look exactly the same as in these user’s instruc-
tions. We furthermore reserve the right to make
any changes considered necessary.
Hearing aids and their accessories
should not be disposed of with normal
household waste. Please consult your
national Widex distributor for advice
on how to dispose of your hearing aid.
Contents
YournewInteohearingaid ................................... 4
Inteo(IN-19)............................................... 5
Thebattery................................................. 6
Batterytype............................................. 6
Insertingthebattery...................................... 7
Changingthebattery ..................................... 9
Turningthehearingaidonandoff............................11
Left/rightidentification.....................................12
PlacingInteoon/intheear...................................13
Possible settings when turning on your hearing aid . . . . . . . . . . . . . 14
RemovingInteo............................................15
Automatic adjustment of loudness. . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Finetuningloudness........................................17
Listeningprograms.........................................19
Switching between the listening programs . . . . . . . . . . . . . . . . . . 23
KeepingInteoclean.........................................25
Cleaningaccessories.....................................25
Thehearingaid......................................... 26
Theearmould........................................... 27
Caringforyourhearingaid .................................. 29
Goodadvice ............................................... 31
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Audioinput ............................................ 33
FMsystems ............................................ 37
Remotecontrol ......................................... 38
Incaseofmalfunction ...................................... 39

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Your new Inteo hearing aid
Thank you for choosing a Widex hearing aid. Inteo
is a hearing aid that allows you to be part of the
process of tailoring the sound to your individual
hearing loss and lifestyle requirements.
We recommend that you read the entire booklet to
get full satisfaction from your new Inteo hearing
aid.
We hope you will be pleased with your new
Widex hearing aid.
Inteo (IN-19)
1. Microphone openings, where the sound
enters the hearing aid.
2. Volume control is available in some Inteo
models. It makes it possible to fine tune the
automatically adjusted loudness.
3. Program button, which allows you to choose
between different listening programs.
4. On/off switch.
5. Battery drawer with a nail grip for easy
opening.
6. Earhook – non-detachable.
7. Plastic tubing.
8. Earmould.
9. Sound outlet.
10. Relief vent for
aeration of the
ear canal.
1.
2.
3.
4.
5.
6.
7.
8. 9.
10.

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The battery
Battery type
The recommended battery type for your Inteo
hearing aid is:
Zinc Air battery type 13
To obtain replacement batteries, please consult
your hearing care professional. Please note the ex-
piry date and the recommendations regarding dis-
posal of used batteries on the battery pack. To en-
sure proper battery function, do not use batteries
past the expiry date. Because they are Zinc Air type
batteries, they need air to work. Therefore, do not
remove the adhesive tab until just before inserting
the battery in the hearing aid. Once the tab has
been removed, the battery will start functioning
after a few seconds. The battery life will depend on
a number of factors, such as the setting of your
hearing aid, how many hours you use it daily and
the listening environments in which you use it.
Inserting the battery
Before inserting a new battery in
your hearing aid, remember to re-
move the adhesive tab. Do not use
batteries on which there is a sticky
residue from the tab or other un-
wanted substance.

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Push the nail grip downwards to
swing open the battery drawer.
The nail grip is located on the op-
posite side of the on/off switch
at the bottom of the hearing aid.
The plus (+) sign of the battery must face upwards.
If the battery drawer does not close easily, the bat-
tery is incorrectly inserted.
Changing the battery
If you hear four rapid beep-tones while wearing
your hearing aid, it is an indication that the battery
is nearly exhausted. Once the battery is totally ex-
hausted, the hearing aid will be completely silent.
Exactly how long the hearing aid will function after
the beep-tones varies from one case to another.
We recommend that you always have a spare bat-
tery with you.
For adjustment of the beep-tone level or disabling
of the function, please consult your hearing care
professional.
Never leave an exhausted battery in the hearing
aid. Exhausted batteries may leak, which could
damage the hearing aid. When changing batteries,
it is a good idea to hold the hearing aid over a table
or a carpet, in case you drop the hearing aid or bat-
tery.

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The hearing aid can be provided
with a battery drawer lock, if re-
quired. This is a particularly good
idea if the hearing aid is worn by
a child. A special tool for opening
the lock will be included when
ordering the lock (see the draw-
ing).
You open the lock by push-
ing it to the right and then
downward with the tool in
one movement as illustrat-
ed.
Turning the hearing aid on and off
The battery drawer is placed
at the bottom of the hearing
aid. The battery drawer also
functions as the on/off
switch.
The hearing aid is turned on
when the switch is pushed up-
wards, and off when the
switch is pushed downwards.
The word “OFF” is clearly vis-
ible on the switch when the
hearing aid is turned off.
Please remember to switch
the hearing aid off when it is
not in use. Remove the bat-
tery if the hearing aid will not
be used for several days.

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Left/right identification
If you wear hearing aids on
both ears, your hearing care
professional can put coloured
marks on your hearing aids
so you can easily see which is
for the left ear and which is
for the right ear (red mark =
right and blue mark = left).
Placing Inteo on/in the ear
Insert a battery in your hearing aid. First insert the
earmould in the ear canal while holding the lower
part of the tubing. It may also help to pull the outer
ear backwards and upwards with the opposite
hand.
Once the earmould has been inserted, you place
the hearing aid behind the ear, so that the hook
rests comfortably on the ear, close to your head.

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Possible settings when turning on
your hearing aid
Your hearing aid can be set to start up in two diffe-
rent ways. In the standard start-up setting your
hearing aid may whistle slightly while you insert
the earmould in the ear. An alternative is a setting
where the hearing aid actively suppresses whistling
while the earmould is being inserted in the ear. To-
gether with your hearing care professional you can
choose the start-up setting that suits your needs
best.
Removing Inteo
Turn off your hearing aid before removing it. First
remove the hearing aid from its position behind
the ear. Carefully pull the earmould out of the ear
canal, while holding the lower part of the tubing. If
it is difficult, it may help to try to move the ear-
mould carefully from side to side while pulling it
out. It may also help to pull the outer ear back-
wards and upwards with the opposite hand.

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Automatic adjustment of loudness
Inteo adjusts loudness automatically in accordance
with your sound environment. Several thousand
times per second, Inteo analyses the surroundings
and tailors its sound accordingly. With Inteo you
do not have to think about adjusting the volume –
it happens quite automatically.
Important: If the volume in your hearing aid is too
loud or too weak, or if the reproduced sounds are
distorted, or you would like any further informa-
tion, consult your hearing care professional.
Fine tuning loudness
Your hearing aid may be pro-
vided with a volume control,
shaped like a small lever. Push
the lever upwards to raise the
automatically set volume.
Push the lever downwards to
lower the volume. Use short
touches for minor corrections
of the volume. Faster adjust-
ments are obtained by keep-
ing the lever pressed for some
seconds.
Each time you operate the volume control, you will
hear a beep-tone. For modification of the beep-
tones or disabling of the beep-tone function or vol-
ume control, please consult your hearing care pro-
fessional.

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Any adjustment of the volume setting will be can-
celled when your hearing aid is turned off.
Listening programs
Your Inteo hearing aid may be provided with up to
five listening programs optimised for different lis-
tening situations. Your hearing care professional
can help you select the programs that are of use to
you and make them available on the hearing aid
program button. If your needs change over time,
the combination of listening programs can be
changed. In these user’s instructions, the hearing
care professional can list the listening programs
that are available in your hearing aid (see page 22).
You can choose from the following programs:
Inteo Master: This listening program is Inteo’s
standard program. In the Master program all the
automatic functions of the hearing aid work to en-
sure audibility, speech intelligibility and comfort in
all listening situations.
Acclimatization program: This listening program
has the same features as the Master program, but
provides slightly less amplification. The listening
program is ideal if this is your first hearing aid and
you want to become used to all the new sounds
gradually.