WiebeTech RTX400H-QJ User manual

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RTX400H-QJ™
USER’S MANUAL
Revised January 24, 2008
Features
•TrayFree™ technology! Simply slide in a SATA drive and shut the
door. Each bay offers a lock for additional security, and shock
protection for longer drive life.
•RTX400H-QJ now comes with all-metal bays and 2 LEDs for power
and access.
•Quadruple connectivity! Each bay can be
connected to the computer via FireWire
800, FireWire 400, eSATA, or USB.
•Each SATA hard drive has its own data
channel for maximum speed.
•Its attractive design takes up little desktop space, occupying a tiny
footprint for so much storage capability (up to 4 Terabytes).
•Sturdy aluminum case provides excellent heat dissipation and
rugged durability.
•Heavy duty handle allows for easy transport.
Table of Contents
Before Installation 2
Contents of the box 2
Identifying the parts of the product 2
Hardware Setup 3
Usage with Macs 4
Usage with Windows computers 4
Warnings and Notices 4
Technical Specifications 5

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Before Installation
1. Check the accessories with your product. Please contact WiebeTech if any parts are missing or
damaged. The box should contain the following items:
2. Take a moment to familiarize yourself with the parts of the RTX400H-QJ. This will help you to
better understand the remaining instructions.
Accessories Quantity
RTX400H-QJ unit 1
FireWire 800 cables 4
FireWire 800 to 400 converters 4
eSATA cables 4
USB cables 4
Power cord 1
Packet of screws and keys 1
Manual and Warranty Information (on CD)
FireWire cables
Power cable
FireWire Port
6cm Fans
Power
Connection
Port Power Switch
Power
Supply Fan
USB Port
eSATA Port
Hardened Bay
Key lock
Ejection handle
Power LED Access LED
Rear Panel
Standard Bay
Key lock
Ejection handle
Power LED Access LED
All RTX TrayFree Bays accept 1TB SATA
drives, have power and access LEDs, and
connect to the host via a SATA connection.
WARNING: Do not block the ventilation
fan during operation. Overheating may
damage the device or hard drives.

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Hardware Setup
1. (Optional) Install a host bus adapter (HBA) with FireWire ports into
an empty expansion slot inside your computer. If your computer already
has 4 available FireWire ports, you can skip this step. Compatible HBA
cards are available from WiebeTech (www.wiebetech.com). The following
general steps will work for most cards. Instructions for individual cards may
vary, so consult your host card’s user manual.
a) Power down the computer system.
b) Insert the PCI card into an available PCI slot. Do not force it, but it will take firm pressure to fully
seat the interface. It may help to gently rock the card back and forth as you apply pressure.
c) Once the card is fully seated in the slot, secure it in place with a screw.
d) Turn the computer back on.
2. Install your hard drive. Pull on the ejection handle and open the door. Then just slide in your
SATA drive and shut the door behind it. The drive slides in with the label up and the SATA connection on
the drive is the side that slides in first. For extra security for your hard drive you can lock the bay, but
make sure to unlock it before pulling on the ejection handle again.
3. Plug in the data cables and power cord. The RTX400H-QJ connects to your computer through
FireWire 800, FireWire 400, eSATA, or USB. All necessary cables are included for any of these
connection types. Each drive has its own dedicated data connections for maximal data speeds. Use he
four data cables that correspond to the connection type of your choice. Plug one end of each cable to the
back of the unit. Insert the other end into a corresponding port on your computer.
Your RTX400H-QJ is now ready to use! Turn on the power switch on the back of the unit. If your drives
are already formatted, you can begin using them right away. New hard drives will need to be formatted
before they can be used. Initially, each drive is seen as a separate drive by the computer. If you wish,
you may format each drive into a separate volume and use them individually. If you have software for
creating a RAID (Redundant Array of Independent Disks), you may combine the drives into a single
volume for faster performance and/or data redundancy. Some operating systems, such as Mac OS X,
have this software built in.
FireWire cables

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(Windows XP)
Usage with Macintosh computers
Mounting and Ejecting Volumes
When you connect the unit to the Mac for the first time and turn on the power,
you’ll probably see a message saying that the disk is unreadable. This is
because you must format the volume before using it. The easiest way to do
this is to use Mac OS X’s Disk Utility. If you plan to use the unit on both Macs
and PCs, select “MS DOS File System” as the format type. If you only plan to
use the unit on Macs, then select “Mac OS Extended”. After the volume is
formatted, an icon representing the drive volume will appear (“mount”) on the
desktop. You can now use the volume just like an internal hard drive.
Eject the volume before powering down the unit by dragging the volume’s icon
to the trash bin, or by selecting the volume then pressing Command-E. Shutting down the unit without
first ejecting the volume can result in data loss.
Booting to the RTX
Some Macs support booting from a FireWire device. To activate this feature, you must first install OS X
on the external volume. The easiest way to do this is to clone an existing system drive using a utility such
as Carbon Copy Cloner or Super Duper. Next, go to System Preferences Startup Disk. A window will
list the available bootable volumes. Select the volume from which you wish to boot. Another method is to
hold down the Option key during startup. A screen should appear that allows you to select the volume
you wish to use. This is useful if you wish to boot from your RTX400H-QJ only some of the time.
Usage with Windows computers
Formatting Volumes
Before you can use your RTX, you must first format the drives into a volume. Use Disk Management,
which you can find by right-clicking on My Computer then selecting Manage. Select NTFS for the format
type. If you wish to format FAT-32 for cross-platform compatibility, you will need to use a third-party utility
to do so. Windows XP will not create FAT-32 volumes larger than 32GB.
After the volume is formatted, an icon representing the drive volume will appear in My Computer. You
can now use the volume just like an internal hard drive.
Mounting and Ejecting Volumes
On first usage, or after switching RAID types, the hard drives will need to be formatted. This is easily
done using Disk Management (right-click My Computer then select Manage). Select the format “NTFS”.
Note: The drives will appear as one logical volume because of the RAID. After the volume is formatted,
you can find it by double-clicking the “My Computer” icon. You can begin using it right away.
Eject the volume before powering down the unit by single-clicking the green arrow
icon on the task bar, then selecting “Safely remove….” Windows will indicate when
it is safe to disconnect or turn off the RTX. Shutting down the unit without first
ejecting the volume can result in data loss.
Booting from your RTX400H-QJ
Some PC motherboards support booting from an external device. To activate this feature, you will need
to adjust the motherboard’s BIOS settings. Check with your motherboard’s manufacturer or owner’s
manual for details.

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Technical Specifications
Product name/code: RTX400H-QJ
Host Connections: FireWire 800, FireWire 400 (using included converter cables), eSATA, USB
Data Interface Throughput:
FireWire 800: up to 800Mbps
FireWire 400: up to 400Mbps
USB 2.0: up to 480Mbps
eSATA: up to 3000Gbps
Drive Types Supported: 3.5” SATA 1 or SATA 2 hard drives up to 1000GB
TrayFree™ Technology: Yes
Shock Absorbing Bays: Yes
Lockable Bays: Yes
Power LED: Yes
Access LED: Yes
LED Indicators: Power and Drive Access (for each bay)
Operating System
Requirements:
Windows XP, Vista
Mac OS X 10.2.6 or later
Linux distributions using Kernel version
2.4 or above (USB only)
Operating Temperature: 50 – 85°Fahrenheit (10 – 30°Celsius)
Operating Humidity: 5% to 95%, noncondensing
Power Switch: 2 position: On / Off
Power Supply: Input: 100-240VAC
Output: 220 Watts
Cooling Fan: 6cm Ball Bearing Fan (2)
External Material: Aluminum alloy case
Shipping Weights: 14.25 sans drives
20.25 with drives
Dimensions: (177mm W x 270mm D x 231mm H)
Warranty:
1-year limited warranty. See warranty statement for details and limitations.
WiebeTech offers free phone support for 90 days after purchase (1-866-744-
8722). After 90 days, email support is available at [email protected].
RTX and TrayFree are trademarks of WiebeTech LLC. Other marks are the property of their respective owners.
© 2008 WiebeTech LLC. All rights reserved.
If you have any questions or problems, please contact [email protected] for technical support. If you are
interested in purchasing more WiebeTech products, check our website or contact [e-mail]. We
appreciate being able to serve you!