Wilson Electronics 4G LTE 700 User manual

Wilson
®
Electronics, Inc.
Contents:
Antenna Options & Accessories . . . . . . . . . . . . . . . . . . . 1
Quick Install Overview........................... 2
Installation Diagram............................. 3
Before Getting Started........................... 4
Outside Antenna Installation . . . . . . . . . . . . . . . . . . . . . . 6
Installing the Inside Antenna . . . . . . . . . . . . . . . . . . . . . . 8
Installing a Wilson Electronics Signal Booster. . . . . . . . . 9
Powering up a Wilson Electronics Signal Booster..... 10
Finding the Strongest Signal ..................... 11
Understanding the Signal Booster Lights . . . . . . . . . . . 13
Warnings and Recommendations ................. 15
Guarantee & Warranty.......................... 17
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover
Note: This manual contains important safety and operating information. Please read and
follow the instructions in this manual. Failure to do so could be hazardous and result in
damage to your Signal Booster.
4G LTE 700
Band 13, 70 dB
Adjustable Gain
In-Building Wireless 700 MHz
Smart Technology ™
Signal Booster
Installation
Guide
Signal Booster

1Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
2
Installation Instructions for the Following
Wilson Electronics Signal Booster:
4G LTE 700 Band 13, 70 dB Adjustable Gain In-Building
Wireless 700MHz Smart Technology ™ Signal Booster
Model # 271865
FCC ID: PWO271865 IC: 4726A-271865
The term “IC” before the radio certification number signifies that Industry Canada technical
specifications were met.
How it Works
Wilson Electronics Signal Boosters are bi-directional devices that
deliver service levels consistent with what would be expected in areas
of high cell network coverage. They amplify a weak or shadowed
signal in mobile, marine, M2M and in-building applications. When
using a Wilson Electronics Signal Booster in conjunction with
Wilson Electronics antennas, the Outside Antenna will collect
the cell tower signal and send it through the cable to the Signal
Booster. The signal is then amplified and re-transmitted through the
Inside Antenna into the room. Cell phones and cellular data cards
in that area then communicate with the improved signal. When a
cell phone or cellular device transmits, the signal is received by the
Inside Antenna, amplified by the Signal Booster and broadcasted
back to the cell tower through the Outside Antenna.
Inside this Package
Signal
Booster
AC/DC
Power
Supply
To purchase, call Wilson Electronics Sales Department at: 800-204-4104
Outdoor Antenna Options Indoor Antenna Options & Accessories
1. Yagi Antenna (301111)
2. Wide Band Directional Antenna 700 MHz -
2700 MHz (304411)
3. Wide Band Panel Antenna 700-2700 MHz
(301157)
A. Wide-Band Panel Antenna 700-2700MHz (301134 & 301135)
B. 50 Ohm Lightning Surge Protector with N-Connector
(859902)
Splitter options on page 9
2
1B
A
3
Note: Kits may contain different accessories

1
2
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
Select a location to install the Signal Booster that is away1.
from excessive heat, direct sunlight, moisture and has proper
ventilation. Do not place the Signal Booster in an air-tight
enclosure.
Select a location on the roof of the building to install the Outside2.
Antenna. Use a cell phone in test mode to find the strongest
signal from the cell tower. Visit www.WilsonElectronics.com
to find test mode function for your particular cell phone (see
page 11).
Run the Outside Antenna cable to the Signal Booster and3.
attach it to the connector labeled “Outside Antenna” on the
Signal Booster. Run the Inside Antenna cable to the Signal
Booster and attach it to the connector labeled “Inside Antenna”
on the Signal Booster (see page 7 for more information on
running cable). Lightning Surge Protection is recommended for
all in-building installations (see page 6).
Select a location for the Inside Antenna, preferably in the4.
center of where the signal needs to be amplified. A minimum
separation distance (combined vertical/horizontal) of 20 feet is
necessary for operation (see page 8). If the inside coverage is
not sufficient you may need as much as 50 feet of separation.
See installation diagram on pages 3 & 4.
Before powering up the Signal Booster, verify that both the5.
Outside Antenna and the Inside Antenna are connected and
check that all connections are tight. Note: Be careful when
plugging the connectors in so as not to bend the center pins
on the connectors.
The Signal Booster has been packaged with the gain control6.
knobs adjusted to the highest gain position. If the 700 MHz
light is not green, please refer to pages 13 & 14.
Warning:7. Connecting the Signal Booster directly to a cell phone
with use of an adapter may damage the cell phone and the
Signal Booster.
Quick Install Overview
See Installation Diagram on page 3. Contact Wilson Electronics
Technical Support Team with any questions at 866-294-1660.

3Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
4
Typical Installation
Outside
Antenna
Inside Antenna
Installation Diagram
Note: The Inside Antenna may be
mounted on the wall directly under
the Outside Antenna, in the null zone,
if 15 feet of vertical separation can be
maintained.
Inside Antenna
Preferred Method: Place the Inside
Antenna in the ceiling facing down
for the best coverage.
Note: A Lightning Surge Protector is
recommended for all building installations.
Make sure the protector is installed in line
between the Outside Antenna and the
Signal Booster.
(Optional
second
antenna for
additional
coverage).
Null Zone: The area under
the Outside Antenna, where
the antenna radiates the
least.

3
4
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
Before Getting Started
This guide will help you properly install your Wilson Electronics
Signal Booster. It is important to read through all of the
installation steps for your particular application prior to
installing any equipment. Read through the instructions,
visualize where all the equipment will need to be installed and do
a soft installation before mounting any equipment. Contact Wilson
Electronics Technical Support with any questions at: 866-294-1660.
Typical Installation
Power
Supply
Signal
Booster
Lightning
Surge Protector
(recommended)
Splitter
(if using multiple
Inside Antennas)
(Optional
third antenna
for additional
coverage).
Inside Antenna

5Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
6
Reasons for Weak Cellular Signals
Anyone who uses a cell phone or cellular data card knows the
frustration of not being able to connect to or maintain a strong
cellular signal. When this occurs, it is generally due to one of two
reasons:
Location of the Nearest Cell Tower – Cell towers are situated1.
to provide broad coverage; however, there are many areas in
which signal strength may be reduced by topographic features
or by local government restrictions on the height or placement
of the towers themselves. Rural areas generally have fewer cell
towers than urban regions.
Natural and Man-Made Obstructions – Signal strength can2.
also be negatively affected by trees, hills, buildings, weather,
and other obstructions. You may be relatively close to a cell
tower but still unable to make a call. This often occurs in homes,
offices and other buildings in which stucco, concrete or metal
walls may block the signal.
The Signal Booster works with two antennas. The Inside Antenna
communicates with your cellular device and the Outside Antenna
communicates with the cell tower. The Outside Antenna receives
the cell tower signal and sends it through the cable to the Signal
Booster, where it is amplified and re-transmitted much stronger
through the Inside Antenna into the room. When the Inside Antenna
picks up a signal from your cellular device, the Signal Booster
amplifies that signal and transmits it through the cable to the Outside
Antenna and back to the cell tower. (Note: The Signal Booster will
only operate if there is an adequate signal to amplify.)

5
6
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
Cell Tower
Drip hole on bottom
Installing Lightning Protection (sold separately)
Outside Antenna Installation
The Outside Antenna should be mounted as shown in the
illustration above. The mounting bracket, included with Outside
Antenna, is adjustable and will accommodate pipe diameters
from 1.25” to 2” (pipe sold separately Part# 901117). Mount the
antenna so that there is at least 3 feet of clearance in all directions
around it. Position the antenna so that it has an unobstructed line
of sight to the cell tower’s strongest signal. Make sure the Outside
Antenna is not pointing across your own roof or at the Inside
Antenna as this will cause the oscillation protection circuitry to
shut down the Signal Booster.
Warning Lightning protection is recommended for all installations (sold
separately) (Part #859902). Take extreme care to ensure that neither
you nor the antenna comes near any electric power lines.
Install the Lightning Surge
Protector (LSP) close to
the Signal Booster. Attach
the cable from the Outside
Antenna to the surge
protector, using a short
length of low loss cable;
attach one end to the LSP
and the other to the Outside
Antenna connector on the
Signal Booster. Attach a
ground wire (not included)
to the LSP. LSP may be
purchased at www.WilsonElectronics.com or 800-204-4104.
To the Outside Antenna
Ground Wire
(not included)
Lightning Surge
Protector
Signal Booster

7Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
8
Mounting Tips for Running Outside
Antenna Cable
If you are mounting the Outside Antenna on the roof of your
building, we have found that it is easiest to run your cable
underneath the down side of your roof’s flashing. If you have
satellite TV service installed at your home or office, you may be
able to follow the same route as the satellite TV cables that are
already running from outside of your building to the inside. After
routing the cable, we recommend sealing any areas where the
cable passes into the building with silicone, cable bushings or
other waterproof sealant to keep your installation from leaking.
If you are mounting the Outside Antenna to the outside wall of
your home or building, the simplest way is to run the cable on
the outside of the wall and attach it to the exterior of your home
or office. Then drill a hole through the wall where you want the
cable to appear on the inside of the building. Before drilling, make
sure that there are no electrical outlets, sewer or water pipes, or
electrical wiring in the wall that you are about to drill through as
this could potentially harm you or damage the building.
After drilling the required hole, run the cable through and seal
it with silicone, cable bushings or other waterproof sealant to
Selecting a Direction for the Outside Antenna
Select a location on the roof of the building to install the Outside
Antenna. Use a cell phone in test mode to find the strongest signal
from the cell tower. See below for more information. To get the
strongest signal possible, it is very important to set up your Outside
Antenna properly. The Inside and the Outside Antenna must be
mounted in such a way that they are able to pick up the best possible
cell signal on the outside of the building and provide the best possible
signal on the inside of the building. Mount the Outside Antenna as
high as possible facing the cell tower in an area with the best possible
signal coverage. Note: Never point the front of a directional antenna
toward the Inside Antenna. See Figures 1 & 2 on page 12.

7
8
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
enclose the hole that you have created. In some instances, it
may be possible to run the cable up into the fascia of the attic
overhang. In this circumstance, the cable will be accessible in the
attic for further routing.
Installing the Inside Antenna
Find the desired location for the Inside Antenna (Panel Antenna
option shown). Verify that the Inside Antenna and the Outside
Antenna have the necessary separation (Minimum of 20 vertical/
horizontal feet if installed with Signal Booster set at a lower
gain, for maximum gain you may need as much as 50 feet of
separation). For optimum results the antenna should be mounted
at least 6 feet off the ground.
Ceiling
Rafters
Inside
Antenna
In some cases, multiple Inside Antennas may be required, for
instance if you have multiple rooms with poor signal. A signal may
be split by using a splitter (sold separately). If using more than
one Inside Antenna, a separation of at least 20 feet is necessary
between Inside Antennas. See configuration on pages 3 & 4.
Warning: An Inside Antenna must have a separation distance
from all persons that is at least 8 inches for the panel antenna.
Splitter Options:
3-way
(859980)
4-way
(859981)
2-way
(859957)
(sold separately)
Optional Panel
Inside Antenna
(sold separately)

9Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
10
Installing a Wilson Electronics Signal Booster
Select a location to install the Signal Booster that is away from
excessive heat, direct sunlight, moisture and that has proper
ventilation. Do not place the Signal Booster in an air-tight
enclosure. Recommended installation locations for in-building
Signal Boosters are near a power outlet and in a closet, or on a
shelf.
Note: It is important to have adequate air ventilation. Maintain at
least 6 inches of clearance from surrounding objects.
Run the Outside Antenna cable to the Signal Booster and attach it
to the connector labeled “Outside Antenna” on the Signal Booster.
Run the Inside Antenna cable to the Signal Booster and attach it to
the connector labeled “Inside Antenna” on the Signal Booster.
Note: For distances of 20 feet or more, use Wilson low loss cable to
prevent significant signal loss.
Note: Be careful when plugging the connector in so as not to
damage the center pins on the connectors.