Wilson Electronics 271265 User manual

Wilson
®
Electronics, Inc.
Contents:
How it Works ................................. 1
Quick Install Overview.......................... 2
Installation Diagram............................ 3
Selecting a Direction for the Outside Antenna........ 5
Finding the Strongest Signal ..................... 8
Installing the Inside Antenna . . . . . . . . . . . . . . . . . . . . . 9
Installing a Wilson Electronics Signal Booster. . . . . . . 10
Powering up a Wilson Electronics Signal Booster.....11
Understanding the Signal Booster Lights . . . . . . . . . . 13
Warnings ................................... 15
Signal Booster Specifications . . . . . . . . . . . . Back Cover
Note: This manual contains important safety and operating information. Please read and
follow the instructions in this manual. Failure to do so could be hazardous and result in
damage to your signal booster.
Adjustable Gain
800/1900 MHz In-Building
Wireless Smart Technology ™
Signal Booster
DB Pro
™
Installation
Guide
DB Pro™
Signal Booster

1Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
2
Installation Instructions for the Following Wilson
Electronics Signal Booster:
DB Pro™ Adjustable Gain In-Building Wireless
800/1900 MHz Smart Technology ™ Signal Booster
Model # 271265
FCC ID: PWO271265 IC: 4726A-271265
The term “IC” before the radio certification number only signifies that Industry Canada
technical specifications were met.
How it Works
Wilson Electronics signal boosters are bi-directional devices that
deliver service levels consistent with what would be expected in areas
of high cell network coverage. The outside antenna will collect the cell
tower signal and send it through the cable to the signal booster. The
signal is then boosted and sent to the inside antenna. Your cell phone
or data card then communicates with the improved signal. When the
cellular device transmits, the signal goes through the inside antenna,
is boosted by the signal booster and broadcasted to the cell tower
through the outside antenna.
Inside this Package
DB Pro™
Signal Booster
AC/DC Power Supply
Accessories & Antenna Options
To purchase call Wilson Sales Department at: 800-204-4104
1. 1900 MHz Yagi PCS Antenna (301124)*
2. 800 MHz Yagi Cellular Antenna (301129)*
3. Wide Band Directional Antenna
700 MHz - 2700 MHz (304411)
4. Wide Band Panel Antenna 700-2700 MHz (301155)
5. 75 Ohm Lightning Surge Protector (859988)
6. 2-way splitter 700-2300 MHz (859959)
3
12
5
4
*Requires N-Male to F-Female adapter/converter (971128)
6

1
2
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
Select a location to install the signal booster that is away1.
from excessive heat, direct sunlight, moisture and has proper
ventilation. Do not place the signal booster in an air-tight
enclosure.
Select a location on the roof of the building to install the outside2.
antenna. Use a cell phone in test mode to find the strongest signal
from the cell tower. Visit www.WilsonElectronics.com to find test
mode function for your particular cell phone or see page 8.
Select a location for the inside antenna, preferably in the3.
center of where the signal needs to be amplified. A minimum
separation distance (combined vertical/horizontal) of 15
feet is necessary for operation. If the inside coverage is not
sufficient you may need as much as 50 feet of separation. See
installation diagram on pages 3 & 4.
Run the outside antenna cable to the signal booster and attach4.
it to the connector labeled “outside antenna” on the signal
booster. Run the inside antenna cable to the signal booster
and attach it to the connector labeled “inside antenna” on the
signal booster.
Before powering up the signal booster, verify that both the5.
outside antenna and the inside antenna are connected and
check that all connections are tight. Lightning surge protection
is recommended for all in-building installations. See page 7.
Note: Be careful when plugging the connectors in so as not to
bend the center pins on the connectors. See page 10 for more
information.
The Signal Booster has been packaged with the gain control6.
knobs adjusted to the highest gain position. If one or both of
the lights are not green please refer to pages 13 &14.
Warning:7. Connecting the signal booster directly to a cell phone
with use of an adapter will damage the cell phone and the
signal booster.
Quick Install Overview
See Installation Diagram on pages 3 & 4. Contact Wilson Electronics
Technical Support Team with any questions at 866-294-1660.

3Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
4
Typical Installation
Outside
Antenna
(Wide Band
Antenna option
shown)
Inside Panel
Antenna
AG DB Pro Installation Diagram
2-way/3-way/
4-way splitter
(if using multiple
inside antennas)
(Optional
second
antenna for
additional
coverage).
Null Zone: The area under
the antenna, where the
antenna radiates the least.
Note: The inside panel antenna
may be mounted on the wall
directly under the outside
antenna if 15 feet of vertical/
horizontal separation can be
maintained. The preferred
method for the best coverage,
place the antenna in the ceiling.
Note: A lightning surge protector
is recommended for all building
installations. Make sure the
protector is installed in line
between the outside antenna and
the signal booster.

3
4
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
Typical Installation
Power
Supply
Signal
Booster
Lightning
Surge Protector
(Recommended)
Inside Panel
Antenna
Before Getting Started
This guide will help you properly install your Wilson Electronics
Signal Booster. It is important to read through all of the
installation steps for your particular application prior to
installing any equipment. Read through the instructions,
visualize where all the equipment will need to be installed and do
a soft installation before mounting any equipment. Contact
Wilson Electronics Technical Support Team with any questions
at: 866-294-1660.
2-way/3-way/
4-way splitter
(if using multiple
inside antennas)
(Optional third
antenna for
additional
coverage).

5Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
6
Selecting a Direction for the Outside Antenna
Select a location on the roof of the building to install the outside
antenna. Use a cell phone in test mode to find the strongest signal
from the cell tower. To get the strongest signal possible, it is very
important to set up your outside antenna properly. The inside and the
outside antenna must be mounted in such a way that they are able to
pick up the best possible cellular signal on the outside of the building
and provide the best possible signal on the inside of the building.
Mount the outside antenna as high as possible facing the cell tower in
an area with the best possible signal coverage. Note: Never point the
front of a directional antenna toward the inside antenna. See Figure
1 & 2 on page 12.
Reasons for Weak Cellular Signals
Anyone who uses a cell phone or cellular data card knows the
frustration of not being able to connect to or maintain a strong
cellular signal. When this occurs, it is generally due to one of two
reasons:
Location of the Nearest Cell Tower – Cell towers are situated1.
to provide broad coverage; however, there are many areas in
which signal strength may be reduced by topographic features
or by local government restrictions on the height or placement
of the towers themselves. Rural areas generally have fewer cell
towers than urban regions.
Natural and Man-Made Obstructions – Signal strength can2.
also be negatively affected by trees, hills, weather, buildings,
and other obstructions. You may be relatively close to a cell
tower but still unable to make a call. This often occurs in homes,
offices and other buildings in which stucco, concrete or metal
walls may block the signal.
The Signal Booster works with two antennas. The inside antenna
communicates with your cellular device and the outside antenna
communicates with the cell tower. The outside antenna receives the
cell tower signal and sends it through the coax cable to the Signal
Booster, where it is amplified and re-transmitted much stronger
through the inside antenna into the room. When the inside antenna

5
6
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
When installing your signal booster’s outside antenna, aiming
it towards the best signal source from your service provider is
important. The best way of getting the strongest signal is to have
one person on the roof to rotate the outside antenna, which
is connected to the signal booster, while the second person is
watching the signal strength on the phone inside the building. This
allows you to read the signal strength from the cell tower. Turn the
outside antenna 45 degrees at a time. It is preferable to have the
phone in the test mode so the numerical signal strength can be
read since bars are not the most accurate. Go to the website
www.WilsonElectronics.com for help in finding the test mode for
your phone. Always make sure the person inside the building gives
the signal time to arrive and register on the phone. (Between
10-30 seconds for phone to reset to the new signal reading).
Signal readings usually appear as a negative number (for example,
-86). The closer you get to zero the stronger the signal. (See figure
below).
-50dB -60dB -70dB -80dB -90dB -100dB -110dB
EXCELLENT GOOD POOR NO
SIGNAL
Signal Strength Figure
Cell Tower
Cell Signal
Outside
Wide Band
Antenna
Finding the Strongest Signal
picks up a signal from your cellular device, the signal booster
amplifies that signal and transmits it through the cable to the outside
antenna and back to the cell tower. (Note: The Signal Booster will
only operate if there is an adequate signal to amplify.)

7Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
8
Installing Lightning Protection
Install the Lightning Surge Protector
(LSP) close to the signal booster. Attach
the cable from the outside antenna to the
surge protector. Using a short length of
low loss cable, attach one end to the LSP
and the other to the outside antenna.
Ensure the LSP is properly grounded.
(For RG6 cable use #859988-75 Ohm).
(For Wilson 400, RG-58, RG-174 cable
use #859902-50 Ohm, shown in picture).
From the
outside
antenna
Ground Wire
Lightning Surge
Protection
To the Signal Booster
Note: Use the directions included with your choice of antenna,
the instructions here are meant for the Wide Band Antenna option
shown above. The antenna should be mounted as shown in the
illustration above. The included mounting bracket is adjustable
and will accommodate pipe diameters from 1.25” to 2” (pipe sold
separately). Mount the antenna so that there is at least 3 feet of
clearance in all directions around it. Position the antenna so that
it has an unobstructed line of sight to the cell tower’s strongest
signal. Make sure the antenna is not pointing across your own roof
or at the inside antenna as this will cause the oscillation (feedback)
protection circuitry to shut down the signal booster. See page 12.
Warning: Lightning protection is recommended for all installations.
(Part# 859988). Take extreme care to ensure that
neither you nor the antenna comes near any electric power lines.
Cell Tower
Drip hole on bottom
Cell Tower
Wide Band Antenna option shown
Outside Antenna Installation

7
8
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
Mounting Tips for Running Outside Antenna Cable
If you are mounting the outside antenna on the roof of your building,
we have found that it is easiest to run your cable underneath the
down side of your roof’s flashing. If you have satellite TV service
installed at your home or office, you may be able to follow the
same route as the satellite TV cables that are already running from
the outside of your building to the inside. After routing the cable,
we recommend sealing any areas where the cable passes into
the building with silicone or other waterproof sealant to keep your
installation from leaking. If you are mounting the outside antenna to
the outside wall of your home or building, the simplest way is to run
the coaxial cable on the outside of the wall and attach it to the exterior
of your home or office. Then drill a hole through the wall where you
want the cable to appear on the inside of the building. Before drilling,
make sure that there are no electrical
outlets, sewer or water pipes, or
electrical wiring in the wall that you
are about to drill through as this could
potentially harm you or damage the
building.
After drilling the required hole, run
the cable through and seal it with
cable bushings or a silicone-
type sealant to enclose the
hole that you have created.
In some instances, it may
be possible to run the cable
up into the fascia of the
attic overhang. In this
circumstance, the cable
will be accessible in the attic
for further routing.

9Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
10
Installing the Inside Antenna for DB Pro
Find the desired location for the inside panel antenna. Verify that the
inside panel antenna and the outside antenna have the necessary
separation (Minimum of 15 vertical/horizontal feet if installed with
signal booster set at a lower gain, for maximum gain you may need
as much as 50 feet of separation). For optimum results the antenna
should be mounted at least 6 feet off the ground.
Inside
Antenna
Ceiling
In some cases, multiple inside antennas may be required if you
have multiple rooms with poor signal. A signal may be split by
using a splitter. See configuration on pages 3 & 4. Wide Band
Panel Inside Antenna (Included in some kits)
Wide Band
Panel Inside
Antenna
(Included in
some kits)
Warning: There must
be at least a 15 inch
separation distance
between the inside
antenna and all
persons.