Wilson Electronics weboost Home Complete User manual

Cell Signal Booster
Home Complete
Home Complete
A WILSON ELECTRONICS BRAND
Use our weBoost App to guide you through the installation.
See inside page for more details.
Installation Guide
NEED HELP? support.weboost.com 1-866-294-1660

Download the weBoost App
Use our app to guide you through setting up a weBoost cell phone
signal booster in your home, business, or vehicle. Boost every
network, including 5G, right away.
Download the weBoost App
Videos to guide you
through installation
Antenna positioning guide
for optimal performance
Before and after cell
signal readings

Package Contents 1
Preparation 2
STEP 1: Inside Antenna & Booster Placement 3
STEP 2: Mount & Point Outside Antenna Toward Nearest
Cell Tower 5
STEP 3: Route & Connect Outside Antenna To Booster 8
STEP 4: Route & Connect Inside Antenna To Booster 9
STEP 5: Power Up The Booster & Optimize The System 10
Measuring Booster Performance 12
Light Patterns 14
Troubleshooting 15
Safety Guidelines 16
Specifications 18
Warranty 19
______
Index

1CELL PHONE SIGNAL BOOSTER HOME COMPLETE
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Package
Contents
Home
Complete
Outside Antenna
Mounting Bracket
Wall Mount Brackets
w/Command Strips
Cable Mounting
Clips Qty. 15
Inside
Antenna
(314440)
Outside
Antenna
(314445)
75’ & 60’
Cables
(951160), (951175)
Power
Supply
(850030)

2
HOME COMPLETE CELL PHONE SIGNAL BOOSTER
______
Preparation
NOTE: These instructions will walk you through a “soft” install process to find the
optimal locations for the inside and outside antennas, then through the process
of the permanent installation.
You Will Need (tools not included)
Make sure the following materials are prepared and ready for your installation.
o Ladder
o Drill (if routing cable through wall)
o 1” - 3” diameter existing pole for mounting
Outside Antenna (#901117 Pole Mount can be
purchased separately if needed)
o Recommended: Power Strip with surge protection
1 to 2 hours
1 Person (2 people to make antenna calibration easier)

3CELL PHONE SIGNAL BOOSTER HOME COMPLETE
NOTE: Do not connect booster to power until the system is fully installed.
______
Step 1: Inside Antenna &
Booster Placement
Place the inside antenna where you need the greatest signal boost and place
booster in your desired location at least 24” away from inside antenna.
AT LEAST 24” APART
TIP: The cable from the inside antenna can be
routed into the ceiling and connected to the
coax cable out-of-sight for a better look.

4
HOME COMPLETE CELL PHONE SIGNAL BOOSTER
Inside Antenna Mounting Options
Mounted
Vertically
Mounting
Bracket
Mounting
Bracket
Command
Strips
Command Strips
Mounted
Horizontally
Or use the kickstand
and set on desktop
______
(STEP 1 cont.)
The inside antenna can be mounted horizontally, vertically or on a flat
surface. Command strips can be used to secure mounting bracket.

5CELL PHONE SIGNAL BOOSTER HOME COMPLETE
______
Step 2: Mount & Point
Outside Antenna Toward
Nearest Cell Tower
NOTE: Mounting on existing roof exhaust pipe would be
a good time-saver option. Watch out for power lines.
Pole mounting and wall mounting options are included. The pole
mounting option is preferred because it will be easier to adjust to the
direction of the cell tower.
Attach the mount to the outside antenna and use the bracket clamp to attach
the antenna to a pole or exhaust pipe.
Outside Antenna
Mount
Bracket
Clamp
Pole
(1.0”-3.0”dia.)

6
HOME COMPLETE CELL PHONE SIGNAL BOOSTER
Point the outside antenna toward the nearest cell phone tower. To find the
nearest tower, use the weBoost app. This is the most critical step of the
installation process because it will determine the overall performance of
the booster’s system.
The greater the separation between the inside and outside antennas, the
better performance you will get from the booster.
Outside Antenna
NOTE: The outside antenna must be at least
50 feet horizontal or 20 feet vertical from
the inside antenna for best performance.
Make sure the inside antenna and outside
antennas are setup so they are facing away
from each other.
Cell Tower
______
(STEP 2 cont.)

7CELL PHONE SIGNAL BOOSTER HOME COMPLETE
If there’s not a pole to easily mount the outside antenna, this may be
mounted on the fascia by fastening the bracket as shown below.
______
(STEP 2 cont.)
Mounting On Side Of Roof (Fascia)
TIP: Make sure to do the optimization test on Step 5 to find the best side
of your house before you mount this on the fascia.
Cable Mounting Clips provided
Using only the back Bracket Clamp
for mounting

8
HOME COMPLETE CELL PHONE SIGNAL BOOSTER
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Step 3: Route & Connect
Outside Antenna To Booster
The greater the separation, the better
the Booster performance
Connect the black 75 ft. coax cable to outside antenna and route cable
into the home. All connections should be hand tightened only.
Route cable to the Home Complete Booster and connect to the port labeled
‘OUTSIDE ANTENNA’.
Outside
Antenna
connection
75’ Coax Cable
Outside
Antenna
Cell
Tower
Booster
Booster
Cable Mounting Clips provided

9CELL PHONE SIGNAL BOOSTER HOME COMPLETE
connection
______
Step 4: Route & Connect
Inside Antenna To Booster
Inside
Antenna
60’ Coax Cable
Booster
Connect the black 60 ft. coax cable to inside antenna and route to the Home
Complete Booster and connect to the port labeled ‘INSIDE ANTENNA’.
The greater the separation, the better
the Booster performance
Outside
Antenna
Inside
Antenna
Cell
Tower
Booster
Cable Mounting Clips provided

10
HOME COMPLETE CELL PHONE SIGNAL BOOSTER
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Step 5: Power Up The Booster
& Optimize The System
Plug the power supply into wall outlet then connect to end of booster
labeled “ ” .
Outside
Antenna
Cell
Tower
Booster
50 FEET HORIZONTAL OR 20 FEET
VERTICAL DISTANCE
to power
to power
NOTE: We strongly recommend using a power strip with surge protection.
Can
be wall
mounted
Command
Strips
Inside
Antenna

11 CELL PHONE SIGNAL BOOSTER HOME COMPLETE
After powering up your system, you are now ready to optimize your system.
Rotate the outside antenna in 1/3 turn increments, after each turn, unplug
and reconnect the booster to power while observing the signal level
on your cell phone from the inside antenna’s projected area. Secure
the outside antenna in place, pointing in the direction that gives you the
strongest signal. Enjoy your boosted signal!
After each rotation, observe signal level
on your cell phone from the inside antenna’s
projected area. This is done best by having someone
near the inside antenna taking signal measurements
after the person outside makes each rotation.
______
(STEP 5 cont.)

12
HOME COMPLETE CELL PHONE SIGNAL BOOSTER
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Measuring Booster
Performance
Settings > About Phone > Status or Network > Signal Strength or
Network Type and Strength (exact options/wording depends on
phone model).
Android™
iPhone is a registered trademark of Apple Inc. Android is a trademark of Google Inc.
iOS 11 and later no longer displays the decibel (dBm) reading
in ‘Field Test Mode’. Tip: Using the signal bars and performing
data speed tests on your cell phone can assist you in finding
the strongest signal direction as well as placing calls in dierent
locations. For changes/updates on this issue, periodically go to
weboost.com/signalstrength.
iPhone®
How To Get Signal Strength As A Number
All Other Phones & Alternate Methods
Go to www.weboost.com/test-mode-instructions/

13 CELL PHONE SIGNAL BOOSTER HOME COMPLETE
EXCELLENT GOOD FAIR POOR DEAD ZONE
3G/1x
4G/LTE
-70dBm
-90dBm
-71 to -85dBm
-91 to -105dBm
-86 to -100dBm
-106 to -110dBm
-101 to -109dBm
-111 to -119dBm
-110dBm
-120dBm
SIGNAL
STRENGTH
EXCELLENT GOOD FAIR POOR DEAD ZONE
3G/1x
4G/LTE
-70dBm
-90dBm
-71 to -85dBm
-91 to -105dBm
-86 to -100dBm
-106 to -110dBm
-101 to -109dBm
-111 to -119dBm
-110dBm
-120dBm
SIGNAL
STRENGTH
Having an accurate measurement of signal strength in decibels (dBm) is crucial when
installing your system. Decibels accurately measure the signal strength you are receiving.
DID YOU KNOW a signal increase of just 3dB is 2
times the power and signal amplification!
Compare Results
______
(MEASURING BOOSTER PERFORMANCE cont.)
Signal Strength with Booster
Note here:
Signal Strength without Booster
Note here:

14
HOME COMPLETE CELL PHONE SIGNAL BOOSTER
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Light Patterns
Solid Green
This indicates that your booster is
functioning properly and there are no
issues with installation.
Blinking Green & Red
Band has reduced gain. This indicates
that one or more of the booster bands
has reduced gain due to a feedback
loop condition called oscillation. This is a built in safety feature to prevent harmful
interference with a nearby cell tower. If you are already experiencing the desired signal
boost, then no further adjustments are necessary. If you are not experiencing the desired
boost in coverage then refer to the Troubleshooting.
Solid Red
Band has shuto. This is due to a feedback loop condition called oscillation. This is a
built in safety feature that causes a band to shut o to prevent harmful interference with a
nearby cell tower. Refer to Troubleshooting.
Blinking Green & Yellow
Band has reduced gain. This is a built-in safety feature to prevent harmful interference
with a nearby cell tower. If you are already experiencing the desired signal boost, then
no further adjustments are necessary. If you are not experiencing the desired boost in
coverage, then refer to Troubleshooting.
Solid Yellow
Band has shutoff due to overload from nearby cell tower. Outside antenna must be
adjusted. Refer to Troubleshooting.
Light O
If the signal booster’s light is off, verify your power supply has power.
Band 2/25
Booster lights
Band 4 Band 5 Band 12/13/17

15 CELL PHONE SIGNAL BOOSTER HOME COMPLETE
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Troubleshooting
FIXING ANY RED LIGHT ISSUES
FIXING ANY YELLOW LIGHT ISSUES
1
2
3
Verify outside and inside antenna face away from each other. Unplug and replug
in power supply.
Verify the inside antenna is at least 24” from the booster and pointed away from
the booster. Unplug and replug in power supply.
Tighten all cable connections (be sure to hand tighten only, do NOT use tools).
You may want to undo and redo the connection completely. Unplug and replug in
power supply.
Increase the distance (horizontally or vertically) between the outside and inside
antenna. Add included cable if needed. Unplug and replug in power supply.
Outside antenna must be adjusted. Wait 10 seconds between adjustments and
unplug and replug for the lights to reset.
4
This involves Solid Red & Blinking Green/Red lights.
This involves Solid Yellow & Blinking Green/Yellow lights.
IF YOU ARE HAPPY WITH THE COVERAGE, THESE LIGHT ISSUES DON’T HAVE TO
BE RESOLVED. YOUR CARRIER’S BAND HAS NOT BEEN AFFECTED.
Pole Mount Option: Rotate the outside antenna away from the strongest
cellular signal in small increments (1/3 turn) until the light turns green. Unplug
and replug in power supply.
Mounting on Side of Roof Option: Change mount location. Move the
outside antenna to a new location of the home/building to see if the lights
turn green. Unplug and replug in power supply. Then secure in place.
NEED HELP? support.weboost.com 1-866-294-1660

16
HOME COMPLETE CELL PHONE SIGNAL BOOSTER
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Safety Guidelines
To uphold compliance with network protection standards, all active cellular devices must
maintain at least six feet of separation distance from Inside Panel and Dome antennas and at
least four feet of separation distance from desktop Antenna.
Use only the power supply provided in this package. Use of a non-weBoost power supply may
damage your equipment.
The signal booster unit is designed for use in an indoor, temperature-controlled environment (less
than 100 degrees Fahrenheit). It is not intended for use in attics or similar locations subject to
temperatures in excess of that range.
RF Safety Warning: Any antenna used with this device must be located at least 8 inches from all
persons.
AWS Warning: The outside antenna must be installed no higher than 10 meters (31’9”)
above ground.
FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR
WIRELESS PROVIDER, PLEASE SEE BELOW:
T-Mobile/Sprint/MetroPCS: https://www.t-mobile.com/support/coverage/register-a-signal-booster
Verizon Wireless: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html
AT&T: https://securec45.securewebsession.com/attsignalbooster.com/
U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp
FOR MORE INFORMATION ON REQUIREMENTS SET OUT IN ISED CPC-2-1-05,
SEE BELOW:
http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08942.html
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your
provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers
may not consent to the use of this device on their network. If you are unsure, contact your
provider.
In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-05.
You MUST operate this device with approved antennas and cables as specified by the
manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from (i.e., MUST NOT be
installed within 20 cm of) any person.
You MUST cease operating this device immediately if requested by the FCC (or ISED in Canada) or
licensed wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls served by
using this device.
This device may be operatedONLYin a fixed location for in-building use.

17 CELL PHONE SIGNAL BOOSTER HOME COMPLETE
Ω
Ω
75
75
75
75
75
75
75
75
75
Antenna Type
Antenna Type
Directional
Panel
Panel
Directional
Dome
Omni
Panel
Omni
Panel
Coax Type
Coax Type
RG-11
RG-11
RG-11
RG-11
RG-11
RG-11
RG-11
RG-11
RG-11
Kit #
Kit #
314475
301211
314444
314445
304419
304421
314473
304423
314440
Ln(ft)
Ln(ft)
30
30
30
30
30
30
30
30
30
FIXED OUTSIDE ANTENNA KIT OPTIONS
FIXED INSIDE ANTENNA KIT OPTIONS
______
Antenna Kit Options
Outside antenna maximum permissible
antenna gain (dBi) 50
Inside antenna maximum permissible
antenna gain (dBi) 50
4.4 4.64.4 4.2
3.2 3.0 2.5
BAND 25/2
BAND 4
2.4
BAND 5
3.9
3.2
BAND 13
BAND 12/17
The following accessories are certified by the FCC to be used with the Home Complete Booster.
This radio transmitter 4726A-460060 has been approved by innovation, Science and Economic
Development Canada to operate with the antenna types listed below, with the maximum gain
indicated. Antenna types not included in this list that have a gain greater than the maximum gain
indicated for any type listed are strictly prohibited for use with this device.