Wilson Electronics weBoost Drive Reach RV User manual

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·== weboost
A Wilson Electronics Brand
rt.
• == we boost. < >
..
Installation Guide
\
Drive Reach RV
Cell Signal Booster

Index
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
STEP 1 Mount Outside Antenna & Route Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
STEP 2 Connect Cable to Outside Antenna ..................................... 6
STEP 3 Inside Antenna Location .............................................. 6
STEP 4 Booster Location & Connect Cables ..................................... 7
STEP 5 Connect Power Supply to Booster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Booster Light Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Safety Guidelines ............................................................ 12
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
...

Package Contents
I I
Drive Reach
Signal Booster
& Bracket
lo
Outside Inside
Antenna & 25' Antenna
RG-6 Cable
Power
Supply
I
......
......
13 in. Mast Extension,
Side-Exit Adapter,
Spring, L-Bracket
Mount & Thread
Lock Pack
■

STEP 1 Mount Outside
Antenna & Route Cable
Determine where you want the Outside
Antenna on your RV. Mount Outside
Antenna to a ladder or pole so that the
entire Outside Antenna is above the roof
line of the RV and clear of other metal
obstructions.
,x
.. ,Important
D
common outside
antenna l ocation
NOTE: Keep in mind to stay below the maximum height limit allowed by law, which varies from state to state (generally 14 ft. in
western states and 13 ft.6 in. in eastern states).
---.--;
,..
A I -.-
I
r-
1
A A
- ~ - • __ -~-,--,---- ~ - -•- .. m• ,,. ·····- -"--~--- _ -L ____ , ____ .. .. I
I I

(STEP 1cont.)
To assemble the Outside Antenna, inse rt
cable through Mast Extension then through
Side Exit Adapter.
NOTE: Antenna Spring can be used
optionally.
cable from
Outside Antenna
Mast
Extension
run cable
through Ma st
Extension(s)
•
•
i
/13in.
mast
-
/13in.
mast
•••• Antenna Spri ng
••• (can be used
i' optionally)
■

(STEP 1cont.)
Mount Outside Antenna. L-Bracket
Mount and hardware is provided to
mount to ladder or pole. If installing
with Spring, the Side Exit Adapter must
be used. Then route 25' RG-6 cable
from inside RV to Outside Antenna.
NOTE: Outside Antenna location must
be within reach of the booster with the
25' coax cable. The system performs
best with maximum vertical and
horizontal separation.
(j '
....... . ..
L-Bracket Mount &
& hardware ~ Ii
~ ,, , ......... ..
Side Exit
Adapter
6
add thread
locker
Spring
(optional)
6
add thread
locker ladder
rail
■

STEP 2 Connect Cable to
Outside Antenna
After routing the RG-6 Cable into the
RV, connect the cable to the Outside
Antenna.
STEP 3 Inside Antenna Location
& Connect Cable
Place Inside Antenna where stronger
signal is desired in the RV.
■
I
g
In si de Ante n na
....
.
Cab lefr om
Outside Ante nn a
~ R G-6 Cab le
-....__ ___ ·- .... .,,._
---

STEP 4 Booster Location &
Connect Cables
Find a location to place the Drive Reach
Booster and secure itwith provided bracket.
Connect cable from Outside Antenna to
labeled booster port and connect cable from
Inside Antenna to labeled booster port.
STEP 5 Connect Power Supply
to Booster
Connect the power supply cord to the end of
the booster, labeled " - - - ", and connect into
a 110V wall plug. Enjoy your boosted signal!
from Outside Antenna
from In s ide Antenna
conne ct Power
Supply Cord
■

Booster Light Patterns
SOLID GREEN
This indicates that your Drive Reach Booster is functioning properly and there are no
issues with installation.
SOLID RED
Band has shutoff. This is due to a feedback loop condition called oscillation. This is a
built in safetyfeature that causes a band to shut off to prevent harmful interference
with a nearby cell tower. Refer to Troubleshooting section.
BLINKING RED, THEN SOLID GREEN
This indicates that one or more of the booster bands has reduced power due to a
minorfeedback loop condition called oscillation. This is a built in safetyfeature to
prevent harmful interference with a nearby cell tower. If you are already experiencing
the desired signal boost, then no further adjustments are necessary. If you are not
experiencing the desired boost in coverage then refer to the Troubleshooting section.
Light Off
If the Drive Reach Signal Booster's light is off, verify your power supply has power.
■

(Booster Light Patterns cont.)
NOTE: The Signal Booster can be reset by disconnecting and reconnecting
the power supply.
After troubleshooting you must initiate a new power cycle by disconnecting and then
reconnecting power to the Booster.
■

Troubleshooting
FIXING BLINKING OR RED LIGHT ISSUES
This section is only applicable if the Booster is red or blinking red and you are not
experiencing the desired signal boost.
1 Unplug the Booster's power supply.
2 Relocate the inside and outside antenna further from each other. The objective is
to increase the separation distance between them, so that they will not create this
feedback condition discussed before.
3 Plug power supply back in.
4 Monitor the indicator light on your Booster. If, after a few seconds of 'power
on', a solid or blinking red light appears, repeat steps 1through 3. Increase the
separation distance until the condition is corrected and/ or desired coverage area
is achieved. Note: Horizontal separation of the two antennas typically requires a
shorter separation distance than vertical separation.
Ifyou are having any difficulties while testing or installing your Booster, contact our
weBoost Customer Supportteam for assistance (866.294.1660).
II

{Troubleshooting cont.)
FREQUENTLY ASKED QUESTIONS
How can I contact customer support?
Customer Support can be reached Monday thru Friday by calling 866.294.1660, or
through our support site at support.weboost.com.
Why do I need to create distance between the booster and the antenna?
Antennas connected to a Booster create spheres of signal. When these spheres
overlap, a condition called oscillation occurs. Oscillation can be thought of as noise,
which causes the booster to scale down it's power or shut down to prevent damage.
The bestway to keep these spheres of signal from overlapping is to maximize
separation between the Inside and Outside Antennas.
o) 1.866.294.1660 $ www .weboost.com ~ support @ weboost.com
II

Safety Guidelines
Use only the power supply provided in this package. Use of a non-weBoost product may damage your
equipment.
Connecting this signal booster directly to the cell phone with use of an adapter will damage the cell phone.
RF Safety Warning: Any antenna used with this device must be located at least 8 inches from all persons.
AWS Warning: The Outside Antenna must be installed no higherthan 10 meters (31'9") above ground.
Thi s is a CONSUMER device .
BEFORE USE , you MUST REGISTER THIS DEVICE with your wireless provider and have your provider 's consent. M ost
wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on
their network .If you are unsure, contact your provider.
You MUST operate this device with approved antennas and cables as specified by the manufacturer . Antennas MUST be
installed at least 20 cm (8 inches) from any person.
You MUST cease operating this device immediately if requested by the FCC or licensed wireless service provider.
WARNING . E911 location information may not be provided or may be inaccurate for calls served by using this device.
II

(Safety Guidelines cont.)
FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR WIRELESS PROVIDER,
PLEASE SEE BELOW:
Sprint: http://www.sprint.com/en/legal/signal-boosters.html?=search:booster
T-Mobile/MetroPCS: https://support.t-mobile.com/docs/DOC-9827
Verizon Wireless: http:// www .verizonwireless.com/wcms/consumer/register-signal-booster.html
AT&T: https://securec45.securewebsession.com/attsignalbooster.com/
U.S. Cellular: http: // www .uscellular.com/uscellular/support/fcc-booster-registration.jsp
m

Antenna Info
Thefollowing accessories are certified by the FCC to be used with the Drive Reach Booster.
This radio transmitter 4726A-460061 has been approved by innovation, Science and Economic DevelopmentCanada to
operate with th e antenna types listed below, with the maximum gain indicated. Antenna types not included in this listthat
have a gain greaterthan the maximum gain indicated for anytype listed are strictly prohibited for usewith this device.
Outside antenna maximum permissible
antenna gain (dBi) 500
Inside antenna maximum permissible
antenna gain (dBi) 500
Kit#
Coax Type
314401 LMR-100
314419 LMR-100
311160 RG-58
1.2
1.2
1.1
2.1 2.6 3.20
MOBILE INSIDE ANTENNA KIT OPTIONS
Ln(ft) Antenna Type
10 4G Slim Low Profile SMA
10 4G Slim Low Profile SMB
13
Desktop
MOBILE OUTSIDE ANTENNA KIT OPTIONS
Kit#
Coax Type Ln(ft) Antenna Type
311215 LMR-100 10 Mini-Mag SMB
311229 RG-58 15 4G Trucker
311230 RG-6
25
4G RV OTR
314405 RG-58 14 4GNMO
Ill
0.8 0.4
2.1
2.7
n
50
50
50
n
50
50
75
50

Specifications
Model
FCC
Co nnectors
Antenna lmpedence
Frequen cy
Power output for single cell
phone (Uplink)dBm
Pow er output forsingle cell
phone (Downlink) dBm
Noise Figure
Isolat io n
Power Requirements
Drive Reach Cell Signal Booster
470061
PWO460061
SMB~ Ja ck
50 Ohms
6 98 ~7 16 MHz, 728 •7 56 MHz. m-7 87 MHz. 824 - 894 MHz ,1850-1995 MHz , 17 10-17 55/ 21 1 ~2 1 55 MH z
700 MHz B12/17
25 .4
4.8
700MHzB13
25.6
4.8
800 MHzBS
25.6
4.8
5 dB (nom inal)
> 90 d8
5 V, 4 .5 A
1700MHz B4
26 .7
4 .6
1900MHz B2
26 .9
4.5
Each Signal Booster is Individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory reprogramming or disabling the
hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage of autho r ized frequency bands only. If the Signal Boos t er
is not in use for five minutes, itwill reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or ifthe Signal Booste r detects an oscillation, the
Signal Booster will automatically turn the power off on t hat band. For a detected oscillation the Signal Booster will automa tically resume normal operation after a minimum of
1 minute .After 5 (five) such automa t ic r estarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing
power from the Signal Booster. Noise power. gain, and linearity are maintained by the Signal B ooster's microprocessor .
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful Interference, and (2) this device must accep t any
interf erence received , including interference that may cause undesired operation. Changes or modifications not expressly approved by weBoost could void the authority to
operate this equipment.
■

0 2 YEAR WARRANTY
weBoost Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials. Warranty
cases may be resolved by returning the product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the consumer's expense, with a dated proof of
purchase and a Returned Material Authorization (RMA) number supplied by we Boost. weBoost shall, at its option,
either repair or replace the product.
This warranty does not apply to any Signal Boosters determined by weBoost to have been subjected to misuse,
abuse, neglect, or mishandling that alters or damages physical or electronic properties.
Replacement products may include refurbished weBoost products that have been recertified to conform with
product specifications.
RMA numbers may be obtained by contacting Customer Support.
DISCLAIMER: The information provided by weBoost is believed to be complete and accurate. However, no responsibility
is assumed by weBoost for any business or personal losses arising from its use, or for any infringements of patents or
other rights of third parties that may result from its use.

•
. :: weboost.
A Wilson Electronics Brand f
You(D
3301 East Deseret Drive, St. George, UT
6) 866.294.1660 S www.weboost.com ~ [e-mail]
Copy ri ght © 2020 weBoost. All rights reserved. weBoost products covered by U.S. patent(s) and pending application(s)
For patents go to: weboost.com/us/patents
NOT AFFILIATED WITH WILSON ANTENNA
GDE000342_Rev01_10. 28 . 20

•
Installation
Overview