Wilson Electronics AG Pro 75 User manual

Wilson
®
Electronics, Inc.
Contents:
Antenna Options & Accessories . . . . . . . . . . . . . . . . . . . . . . . . . .1
Quick Installation Overview ..............................2
Installation Diagram....................................3
Before Getting Started..................................4
Finding the Strongest Signal .............................6
Outside Antenna Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Installing the Inside Antenna ..........................9
Installing a Wilson Electronics Signal Booster .........10
Powering up a Wilson Electronics Signal Booster .....11
Understanding the Signal Booster Lights...........13
Warnings and Recommendations ...............15
Guarantee & Warranty .......................17
AG Pro 75 Specifications ........ Back Cover
Note: This manual contains important safety and operating
information. Please read and follow the instructions in this
manual. Failure to do so could be hazardous and result
in damage to your signal booster.
Smart Technology™ In-Building
Wireless 800/1900 MHz
Adjustable Gain Signal Booster
AG Pro 75™
Installation
Guide

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Installation Instructions for the Following
Wilson Signal Booster:
AG Pro 75™ Smart Technology™ In-Building Wireless
800/1900 Signal Booster
Model # 271265 Part# 801280
FCC ID: PWO271265 IC: 4726A-271265
The term “IC” before the radio certification number only signifies
that Industry Canada technical specifications were met.
How it Works
Wilson Electronics signal boosters are bi-directional devices that
deliver service levels consistent with what would be expected in areas
of high cell network coverage. They amplify a weak or shadowed
signal in mobile, marine and in-building applications. When using
a Wilson Electronics signal booster in conjunction with Wilson
Electronics antennas, the outside antenna will collect the cell
tower signal and send it through the cable to the signal booster.
The signal is then amplified and re-transmitted through the inside
antenna into the room. Cell phones and cellular data cards in that
area then communicate with the improved signal. When a cell
phone or cellular device transmits, the signal is received by the
inside antenna, amplified by the signal booster and broadcast back
to the cell tower through the outside antenna.
Inside this Package
AG Pro 75™
Signal Booster
AC/DC Power
Supply
Outdoor Antenna Options
Indoor Antenna Options & Accessories
To purchase these call Wilson Electronics Sales Department at: 800-204-4104
1. 1900 MHz Yagi PCS Antenna (301124)
2. 800 MHz Yagi Cellular Antenna (301129)
3. Wide Band Directional Antenna 700 MHz -
2700 MHz (304411)
A. Dual-Band Panel Antenna 700-2700MHz (301155)
B. Lightning Surge Protector (859902)
C. 2-Way Splitter (859957)
3
12BC
A

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Select a location to install the signal booster that is away from1.
excessive heat, direct sunlight, moisture and has proper ventila-
tion. Do not place the signal booster in an air-tight enclosure.
Select a location on the roof of the building to install the outside2.
antenna. Use a cell phone in test mode to find the strongest signal
from the cell tower. Visit www.wpsantennas.com to find test
mode function for your particular cell phone. See page 6.
Select a location for the inside antenna, preferably in the3.
center of where the signal needs to be amplified. Separation
distance between inside and outside antennas must be a mini-
mum of 20 vertical feet if installed like “Installation Diagram” on
page 3. For maximum gain you will need as much as 50 feet of
separation.
Run the outside antenna cable to the signal booster and at-4.
tach it to the connector labeled “outside antenna” on the signal
booster. Run the inside antenna cable to the signal booster
and attach it to the connector labeled “inside antenna” on the
signal booster. Note: Be careful when plugging the connectors
in so as not to bend the center pins on the connectors. See
page 8 for more information.
Before powering up the signal booster, verify that both the5.
outside antenna and the inside antenna are connected and
check that all connections are tight. Lightning surge protection
is recommended for all in-building installations. See page 7.
The AG Pro 75™ Signal Booster has been packaged with the6.
gain control knobs adjusted to the highest gain position. If one
or both of the lights are red please refer to page 14.
Warning:7. Connecting the signal booster directly to a cell phone
with use of an adapter will damage the cell phone and the
signal booster.
Quick Install Overview
See Installation Diagram on page 3. Contact Wilson Electronics
Technical Support Team with any questions at 800-204-4104.

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Typical Installation
Minimum
separation
distance 20
feet
Outside
Antenna
Inside Antenna
Installation Diagram
Note: The panel antenna may
be mounted on the wall directly
under the outside antenna if 20
feet of vertical separation can be
maintained. However, placing the
inside antenna in the ceiling is
the preferred method with the
best coverage.
Minimum
vertical
separation
distance
20 feet
Note: A lightning surge protector
is recommended for all building
installations. Make sure the
protector is installed in line
between the outside antenna and
the signal booster.

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Before Getting Started
This guide will help you properly install your Wilson Electronics
AG Pro 75™Signal Booster. It is important to read through all
of the installation steps for your particular application prior
to installing any equipment. Read through the instructions,
visualize where all the equipment will need to be installed and do
a soft installation before mounting any equipment. Call our free
U.S. based technical support with any questions at: 800-204-4104.
Typical Installation
Power
Supply
Signal
booster
Lightning
Surge Protector
Minimum
separation
distance 20
feet Two way
splitter
(optional)
Inside Antenna

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Reasons for Weak Cellular Signals
Anyone who uses a cell phone or cellular data card knows the
frustration of not being able to connect to or maintain a strong
cellular signal. When this occurs, it is generally due to one of two
reasons:
Location of the Nearest Cell Tower – Cell towers are situated1.
to provide broad coverage; however, there are many areas in
which signal strength may be reduced by topographic features
or by local government restrictions on the height or placement
of the towers themselves. Rural areas generally have fewer cell
towers than urban regions.
Natural and Man-Made Obstructions – Signal strength can2.
also be negatively affected by trees, hills, buildings, weather,
and other obstructions. You may be relatively close to a cell
tower but still unable to make a call. This often occurs in homes,
offices and other buildings in which stucco, concrete or metal
walls may block the signal.
The AG Pro 75 works with two antennas. The inside antenna
communicates with your cell phone, and the outside antenna
communicates with the cell tower.
Selecting a Direction for the Outside Antenna
Select a location on the roof of the building to install the outside an-
tenna. Use a cell phone in test mode to find the strongest signal from
the cell tower. To get the strongest signal possible, it is very important
to set up your outside antenna properly. The inside and the outside
antenna must be mounted in such a way that they are able to pick up
the best possible cell signal on the outside of the building, and pro-
vide the best possible signal on the inside of the building. Mount the
outside antenna as high as possible facing the cell tower in an area
with the best possible signal coverage. Note: Never point the front of
a directional antenna toward the inside antenna. See Figure 1 on
page 12.

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Finding the Strongest Signal
When installing your signal booster’s outside antenna, aiming
it towards the best signal source from your service provider is
important. The best way of getting the strongest signal is to have
one person on the roof to rotate the outside antenna, which
is connected to the signal booster, while the second person is
watching the signal strength on the phone inside the building. This
allows you to read the signal strength from the cell tower. Turn the
outside antenna about 45 degrees
at a time. It is preferable to have the
phone in the test mode so the actual
signal strength can be read as bars
are not the most accurate. Go to
wilsonelectronics.com//Support.php
for help in finding the test mode for
your phone. Always make sure the
person inside the building gives
the signal time to arrive and
register on the phone. (Between
10-30 seconds for phone
to reset to the new signal
reading). Signal readings
usually appear as a negative
number (for example, -86).
The larger the number, the
more powerful the signal (-75
is stronger [larger]
than -84).
The outside antenna receives the cell tower signal and sends it
through the coax cable to the AG Pro 75, where it is amplified and
re-transmitted much stronger through the inside antenna into the
room. When the inside antenna picks up a signal from your cell
phone, the signal booster amplifies that signal and transmits it
through the cable to the outside antenna and back to the cell tower.
(Note: the AG Pro 75 Signal Booster will only operate if there is an
adequate signal to amplify.)

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Cell Tower
Drip hole on bottom
Cell Tower
Installing Lightning Protection
Outside Antenna Installation
The antenna should be mounted as shown in the illustration
above. The included mounting bracket is adjustable and will
accommodate pipe diameters from 1.25” to 2” (pipe not included).
Mount the antenna so that there is at least 3 feet of clearance
in all directions around it. Position the antenna so that it has
an unobstructed line of sight to the cellular service provider’s
strongest signal. Make sure the antenna is not pointing across
your own roof or at the inside antenna as this will cause the
oscillation protection circuitry to shut down the signal booster.
Warning: Lightning protection is recommended for all installations
(Wilson Electronics Part #859902). Take extreme care to ensure
that neither you nor the antenna comes near any electric power lines.
Install the Lightening Surge
Protector (LSP) close to the
signal booster. Attach the
cable from the outside an-
tenna to the surge protector,
using a short length of low
loss cable; attach one end to
the LSP and the other to the
outside antenna connector on
the signal booster. Attach a
ground wire to the LSP.
To the outside antenna
Ground Wire
Lightning Surge
Protection
Signal Booster

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Mounting Tips for Running Outside
Antenna Cable
If you are mounting the outside antenna on the roof of your build-
ing, we have found that it is easiest to run your cable underneath
the down side of your roof’s flashing. If you have satellite TV service
installed at your home or office, you may be able to follow the same
route as the satellite TV cables that are already running from outside
of your building to the inside.
After routing the cable, we recommend sealing any areas where the
cable passes into the building with silicone or other waterproof sealant
to keep your installation from leaking. If you are mounting the outside
antenna to the outside wall of your home or building, the simplest
way is to run the coaxial cable on the outside of the wall and attach
it to the exterior of your home or office. Then drill a hole through the
wall where you want the cable to appear on the inside of the building.
Before drilling, make sure that there are no electrical outlets, sewer or
water pipes, or electrical wiring in the wall that you are about to drill
through as this could potentially harm you or damage the building.
After drilling the required hole, run the cable through and seal it with
cable bushings or a silicon-type sealant to enclose the hole that you
have created. In some instances, it may be possible to run the cable
up into the fascia of the attic overhang. In this circumstance, the cable
will be accessible in the attic for further routing.
Cell Tower
Cell Signal
Wide Band
Antenna

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Installing the Inside Antenna
Find the desired location for the panel antenna. Verify that the
panel antenna and the outside antenna have the necessary
separation (Minimum of 20 vertical feet if installed with signal
booster set at a lower gain, for maximum gain you may need as
much as 50 feet of separation). For optimum results the antenna
should be mounted at least 6 feet off the ground.
Inside
Antenna
Ceiling
Rafters
In some cases, multiple inside antennas may be required, for
instance if you have multiple rooms with poor signal. A signal may
be split by using a splitter. If using more than one inside antenna,
a separation of at least 20 feet is necessary between inside
antennas. See configuration on page 3.
Optional Wide
Band Inside
Antenna (Sold
Separately)

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Installing a Wilson Electronics Signal Booster
Select a location to install the signal booster that is away from
excessive heat, direct sunlight, moisture and that has proper
ventilation. Do not place the signal booster in an air-tight
enclosure.
Recommended installation locations for in-building signal boosters
are:
• On a shelf
• In a closet
• Near a power outlet
Note: It is important to have adequate air ventilation. Maintain at
least 6 inches of clearance from surrounding objects.
Run the outside antenna cable to the signal booster and attach it
to the connector labeled “outside antenna” on the signal booster.
Run the inside antenna cable to the signal booster and attach it to
the connector labeled “inside antenna” on the signal booster. Note:
For distances of 20 feet or more, use Wilson 400 low loss coax cable
to prevent significant signal loss.
Warning: An inside
antenna must have a
separation distance from
all persons that is at least
15 inches for the panel
antenna.
Note: Be careful when plugging
the connector in so as not to
damage the center pins on the
connectors.

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Powering up a Wilson Electronics
Signal Booster
1. Never point the front of a directional outside antenna toward the
inside antenna. See Figure 1 on page 12.
2. Ensure that both the outside antenna coax cable and the inside
antenna coax cable are connected to the signal booster and the
connections are tight before powering up the signal booster.
3. Plug the 6-volt power supply into the signal booster input marked
“6V DC” (carefully, to avoid damaging the center pin) and then
into a wall outlet.
4. If the signal booster has a red light or a blinking red light, please
see page 13.
5. If you know that only one frequency band (800 or 1900) is
available in your coverage area (or going to be used), reduce
the gain control on the frequency band that is NOT in use to the
minimum. This will reduce the power consumption of the signal
booster.
6. Using multiple signal boosters in one installation could cause
interference to the cell tower.
7. Contact Wilson Electronics Technical Support Team with any
questions at 800-204-4104 or email [e-mail].
Technical Support hours are M-F: 6 am to 7pm MST.

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Signal booster
Outdoor
Antenna
Inside Panel
Antenna
Figure 1
INCORRECT INSTALLATION
Never point antennas toward each other
Never point antennas toward each other
Signal booster
Outdoor
Antenna
Inside Panel
Antenna
Figure 2
CORRECT INSTALLATION

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During installation mode the signal booster is resetting itself very
quickly to aid the installer. The Signal Booster is equipped with
two indicator lights, one for the 800 MHz band and the other for
the 1900 MHz band. For the first 15 minutes that the booster is
plugged in, it is programed for a test and alignment period. During
this time, both lights will do one of the following 3 things:
1. BLINKING GREEN
If the signal booster is blinking green, the signal booster is
operating properly. If you are happy with the coverage area in
your building, then you are done. Blinking will stop after the 15
minute installation period.
2. BLINKING ORANGE
The signal booster is experiencing receiver overload. The signal
booster has protection shut off circuits to prevent the disruption
of cell towers. If one or both lights are blinking orange, this
indicates that the booster has shut down due to close proximity
to a cell tower. First, turn down the gain control on the band that
Understanding the Signal Booster Lights and
Troubleshooting
Note: If after the initial 15 minutes you are not done with the
installation, the signal booster can be reset and enter installation
mode again by disconnecting and reconnecting the power supply
from the booster.

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is blinking until you get a blinking green light. The booster is
now working with reduced gain. If the gain is not adequate for
good coverage, you will need to turn the gain to maximum and
then turn the outside antenna away from the cell tower until the
light turns to blinking green. If the booster will not respond turn
the gain down 5 dB and move the outside antenna, continue
to adjust the gain and the antenna position until the light turns
blinking green. Contact Wilson Electronics Technical Support
Team for assistance: 800-204-4104.
3. SOLID RED
If either of the two lights on the signal booster are solid red,
this indicates that the signal booster has shut down on that
frequency to prevent an oscillation. First, make sure that all
the connections are tight. Then reduce the gain of the booster
in small increments by rotating the gain control, counter
clockwise, wait 5 seconds between each adjustment for the
booster to reset, continue this adjustment until the light turns
green. When you are turning down the gain, you are reducing
the inside coverage area. If the amount of coverage area is
sufficient for your needs and the light is green the installation
is complete. If the coverage area is not large enough, it is
necessary to increase the separation distance of the antennas
by moving them horizontally or vertically farther apart, or both.
If after separating the antennas your coverage area is still too
small, contact Wilson Electronics Technical Support Team for
assistance: 800-204-4104.
If your installation takes longer than 15 minutes, it is possible
to re-enter the installation mode by disconnecting and
reconnecting the power supply from the signal booster.
SOLID GREEN
The indicator lights on the signal booster will be a solid green
after the first 15 minute installation period, and the unit is
powered up and working properly.

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Warnings and Recommendations
Warning: The directional antenna must always be located so
the back or side points to the inside antenna. Never
point the front of the outside antenna toward the
inside antenna – this is to prevent oscillation.
Warning: Connecting the signal booster directly to the cell phone
with use of an adapter will damage the cell phone.
Warning: Use only the power supply provided in this package.
Use of a non-Wilson Electronics product may
damage your equipment.
Warning: RF Safety: FCC regulations require that any fixed
outside antenna used with this signal booster may
not have gain (less cable loss) that exceeds 15
dBi and must be located at least 30 inches from all
people. Inside antennas must not exceed 7 dBi gain
(less cable loss) in the 800 MHz band or 10 dBi gain
(less cable loss) in the 1900 MHz band and must be
located at least 8 inches from all people.
Warning: Verify that both the outside antenna and the inside
antenna are connected to the signal booster before
powering up the signal booster.
Warning: Do not use an Omni Directional Antenna with the
AG Pro 75
Note: Lightning surge protection is recommended for all in-building
installations.

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About Wilson Electronics
Wilson Electronics, Inc. has been a leader in the wireless
communications industry for nearly 40 years. The company
designs and manufactures signal boosters, antennas and related
components that significantly improve cellular telephone signal
reception and transmission in a wide variety of applications, both
mobile and in-building.
With extensive experience in antenna and signal booster research
and design, the company’s engineering team uses a state-of-the-
art testing laboratory, including an anechoic chamber and network
analyzers, to fine-tune antenna designs and performance. For
its signal boosters, Wilson Electronics uses a double electrically
insulated RF enclosure and cell tower simulators for compliance
testing.
All products are engineered and assembled in the company’s
55,000-square-foot headquarters in St. George, Utah. Wilson
Electronics has product dealers in all 50 states as well as in
countries around the world.

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30-Day Money-Back Guarantee
All Wilson Electronics products are protected by Wilson
Electronics 30-day money-back guarantee. If for any reason the
performance of any product is not acceptable, simply return the
product directly to the reseller with a dated proof of purchase.
1-Year Warranty
Wilson Electronics Signal Boosters are warranted for one (1) year
against defects in workmanship and/or materials. Warranty cases
may be resolved by returning the product directly to the reseller
with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer
at the consumer’s expense, with a dated proof of purchase and a
Returned Material Authorization (RMA) number supplied by Wilson
Electronics. Wilson Electronics shall, at its option, either repair
or replace the product. Wilson Electronics will pay for delivery of
the repaired or replaced product back to the original consumer if
located within the continental U.S.
This warranty does not apply to any signal booster determined
by Wilson Electronics to have been subjected to misuse, abuse,
neglect, or mishandling that alters or damages physical or
electronic properties.
RMA numbers may be obtained by phoning Technical Support at
800-204-4104.

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Operation is subject to the following two conditions: (1) This
device may not cause interference and (2) this device must accept
any interference, including interference that may cause undesired
operation of this device.
Disclaimer: The information provided by Wilson Electronics,
Inc. is believed to be complete and accurate. However, no
responsibility is assumed by Wilson Electronics, Inc. for any
business or personal losses arising from its use, or for any
infringements of patents or other rights of third parties that
may result from its use.
Copyright © 2011 Wilson Electronics, Inc. All rights reserved.
One or more of the following U.S. Patent numbers may apply
to the Signal Booster in this product – D596,614; D596,615;
D563,381;7,729,669; 7,486,929; 7,729,656; 7,409,186; 7,783,318;
7,684,838; 12,714,994.

AG Pro 75™Specifications
IC: 4726A-271265
FCC ID: PWO271265
Dual-Band Wireless
800/1900 MHz Specifications
Model Number 271265
Antenna connectors N-Female
Antenna impedance 50 ohms
Dimensions 5.7 x 4.2 x 1.5 inch (14.0 x 10.8 x 3.9 cm)
Weight 1.27 lbs (0.544 kg)
Frequency 824-894 MHz / 1850-1990 MHz
1Passband Gain (nominal)
800 MHz * 1900 MHz 65 dB Typical, 70 dB Maximum
220 dB Bandwidth (nominal) Downlink
800 MHz 45 MHz
1900 MHz 88 MHz
Power Output 800 MHz 1900 MHz
Power output for single cell phone (uplink) 30.8 dBm 30.5 dBm
Power output for single received channel (downlink) 26.0 dBm 25.2 dBm
4Power output for multiple transmitted channels (uplink) Maximum Power
The maximum power is reduced
by the number of channels: Number of channels 800 MHz 1900 MHz
224.0 dBm 21.3 dBm
3 20.5 dBm 17.8 dBm
4 18.0 dBm 15.3 dBm
5 16.0 dBm 13.3 dBm
6 14.5 dBm 11.8 dBm
4Power output for multiple received channels (downlink) Maximum Power
The maximum power is reduced
by the number of channels: Number of channels 800 MHz 1900 MHz
224.8 dBm 23.7 dBm
3 21.3 dBm 20.2 dBm
4 18.8 dBm 17.7 dBm
5 16.8 dBm 15.7 dBm
6 15.3 dBm 14.2 dBm
Noise Figure (typical downlink/uplink) 3.5 dB nominal / 6 dB nominal
Isolation > 90 dB
Power Requirements 110-240 V AC, 50-60 Hz, 8 W
Notes:
1. Nominal gain is the maximum gain at any frequency in the passband.
2. Nominal bandwidth is the difference between two frequencies that are adjacent to the passband where the amplification is 20 dB lower than the passband
amplification. One of the frequencies is lower than the passband and the other is higher.
3. The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating
would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power
reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.
4. The maximum power for 2 or more simultaneous signals will be reduced by 6 dB every time the number of signals is doubled.
3301 East Deseret Drive, St. George UT 84790
For additional Technical Support visit www.wilsonelectronics.com
or email at: [email protected]
Phone: [phone] Local: 435-673-5021 Fax: [phone]
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AIG #110769 - Rev001 - 01/10/11