Wilson Electronics 463005 User manual

Wilson
Electronics
DT™
Cellular
Signal
Booster
463005/463105
~
Need
help?
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.WilsonEiectronics.com
D
Tech
Support
866-294-1660
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.-
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Hours:
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am
to
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pm
MST

A
IT IS VERY IMPORTANT
TO POWER YOUR SIGNAL
BOOSTER USING A SURGE
p
p
:c
~;
)F
c~
~~~;~~~A~~~:r~R1000
1
--:._
:._:_:_c::
~
_:
:.:.___:._
_____
_:
___
,
JOULE
RATING.
FAILURE TO DO THIS WILL VOID YOUR WARRANTY
IN
THE EVENT OF A POWER SURGE OR LIGHTNING
STRIKE.
A
THE SIGNAL BOOSTER UNIT
IS
DESIGNED
FOR USE
IN
AN INDOOR, TEMPERATURE-
CONTROLLED ENVIRONMENT (LESS
THAN 150 DEGREES FAHRENHEIT). IT IS
NOT INTENDED FOR USE
IN
ATIICS
OR SIMILAR
LOCATIONS SUBJECTTO TEMPERATURES
IN
EXCESS OF 150°F.
Installation
Instructions
for
the
Following
Wilson
Electronics
Signal
Booster:
SignaiBoost™
DT
Adjustable
Gain
In-Building
Wireless
800/1900 MHz
SmarTech
m™
Signal
Booster
Model
#
460005 FCC ID:
PW0460005
Contents
Package
Contents
......................................................
3
Optional
Accessories
...................................................
3
Before Getting Started
..................................................
3
Find the
Strongest
Signal
................................................
4
Quick
Install
-Inside
Window
Mount
Option
................................
5
Installation
Options
.....................................................
6
Outside Pole Mount (Best Option)
......................................
6
Rafter Mount
................................................
.
......
7
Additional
Considerations
...............................................
7
DT™
and
Desktop
Antenna
Placement
.....................................
8
Troubleshooting
&
Understanding
Lights
...................................
9
Additional
FAQ
........................................................
11
Signal
Booster
Specifications
...........................................
14
Safety Guidelines &
Recommendations
...................................
15
Guarantee and Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover
2
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help?
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Support
866-294-1660
Mon.- Fri. Hours: 7 am to 6
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MST

Package Contents
Accessories pac kaged may not exactly match the below photos due to different kit options
I
II
SIGNALBOOST DT Desktop Antenna
(301213) Cradle Antenna Kit
Cradle Antenna Coax Cable AC Power Supply Cable
(30' 950630) 6V I 2.
5A Connector
20' RG6 coax cable
(311141-0620)
IncludedAccessories
Kit 991171 Includes
co
• oo
(Notinduded with some models) (971129)
(859912)
Optional Antenna Upgrade Kit
314473-0640
Pole Mount Panel
Antenna
40' RG6 ca
bl e
1. Pole Mount
(Packet A) 2. Wall Mount (Packet B) 3. Window Mount
(Packet C)
Appearance of device and accessories may vary.
Tools Required for Installation
Depending on your particular installation, you will need the following tools:
1. Pole mount -10 mm open-end wrench
or adjustable wrench
2. Wall mount
or Rafter mount - Drill and 3/16 inch bit, Phillips-head screwdri ver
Before Getting Started
Before you install your DT™ and start
enjoying improved cellular reception
in your home or office, please do the
following:
1. Read through all the installation
steps. This will help you know what to
expect from start to finish.
2. Watch the YouTube video
demonstrating the DT Signal Boost
installation at: wilsonelectronics.com/
DTvideo.
3. Determine the best installation option
for your needs.
-Inside Window Mount Option -
pg .5
-Outside Pole Mount Option - pg .6
(Best Option)
-Rafter Mount Option -pg.7
4. Familiarize yourself with all materials
in your product package. This will
allow you to know which pieces are
referenced
in the instructions.
5. Identify the location of your best
available cellular signal. See page 4.
6. Plan where to mount your antenna.
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~
0
Tech Support 866-294-1660
Mon.-Fri. Hours: 7 am to 6 pm MST
3

Find the Strongest Cellular Signal
Before you install your DT signal booster,
you must determine the location
of the best
available cellular signal. This will affect the
location
of your Outside Antenna and will
help you get the best performance from
your
DT. You can find the strongest signal
outside your building, typically at the highest
point available, using any
of the following
methods:
1. Best method:
Connect the Outside Antenna to the
DT signal booster, and the DTto the
DesktopAntenna. Have one person
outside (on the roof for best results)
rotate the OutsideAntenna with a
second person inside the building near
the Desktop Antenna watching the
signal strength on a phone. This allows
you to read the signal strength from
nearby cell towers.
a. The person inside should have
the phone in test mode so the
numerical signal strength can be
read.
This is more accurate than
the
bar indicator. Go to www.
wilsonelectronics.com/test-mode-
instructions for help in finding
the
test mode for your phone.
b. The person on the roof should turn
the Outside Antenna
45 degrees
at a time. Allow 30 seconds for the
phone to register with each turn.
Rotate in small
increments
~
c. The person inside should note the
readings on the phone with each
turn. Signal readings usually appear
as a negative number. The closer the
number gets to zero, the stronger the
signal (for example, -86 dB would be
a moderately good reading while -55
dB would be an excellent reading,
and
-11 0 dB would be a weak, or
unusable signal).
d. Once you have determined which
direction provides the strongest
outside signal, you can install the
Outside Antenna
in that general
direction.
2.
Good methods:
a. Place calls from several locations
outside
your building. As you move
to different locations, note where
you
get the best reception.
b. If you have a smart phone, you
can download apps that help you
identify locations
of cell phone
towers
or the strongest signal. Go
to the App Store and search for
"cell signal" to find available apps
for
your device.
3. Acceptable method : Check the bar
indicator on
your cell phone display
and note
where the signal appears
the strongest. (Note: cell phone bars
are only an approximation
of signal
strength and vary from phone to
phone.) Phones can take up to 30
seconds to reset to a
new reading. Be
patient and repeat your signal check
several times.
WAIT30
SECONDS
For additional instructions on finding
the strongest cellular signal, watch the
installation video at: wilsonelectronics.com/
DTvideo
4 Need
help? ~ www.WilsonEiectronics.com
~
D
Tech Support 866-294-1660
M on. · F ri. Hours: 7 am to 6 pm MST

Quick Install -Inside Window
Mount Option
Additional installation options on pg. 6-12
Find
the
Strongest CellularSignal
(See page 4 for suggested methods.)
Ready
to
Install
Inside Window Mount
1.
Select a location on the inside
of
a
window as high as possible and at
least 20 feet from where the DT will
be located. Note that this distance
typically requires the window mount
to be
in
a different room from where
you will locate the DT and Desktop
Antenna. The window should face
roughly in the direction
of
the
strongest cellular signal (see section
headed "Find the Strongest Cellular
Signal" on page 4
).
2. Clean the area on the glass with the
alcohol prep pad included
in
Packet
C.
3.
Insert the suction cups included
in
Packet C into the holes on the Outside
Antenna cradle using a twisting
motion. Press the suction cups onto
the window in the desired location.
4.
Insert the Outside Antenna into the
cradle.
5.
Connect the supplied coax cable
to
the antenna lead cable on the Outside
Antenna.
6.
Route the cable as desired to the
location
of
the
DT.
Ifyou need to
connect both coax cables, use the
Cable Connector provided.
·.·
IRih------
•1.
l8L-J-L--
7.
Connect the coax cable to
the
DT.
Connect the Desktop Antenna
to
the
DT.
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5

8. Connect the DTto a surge protected AC
powerstrip with at least a 1000 Joule
rating. Ifyour DT is working correctly, the
lights will be green.
If the lights are orange or red, see
the "Troubleshooting" section on
page 9.
NOTE:
Modern energy efficient dual-
pane windows with coatings will
weaken the cellular signals as
they pass through because
of a
metal oxide film applied during
manufacturing. If you have dual-
pane windows with energy efficient
coatings,
we recommend one
of the other mounting options if
your performance is not to your
satisfaction.
Installation Options
Outside Pole Mount
(Best Option)
1. Select a location on the roofwhere the
OutsideAntenna can be mounted on
2.
a pole maintaining atleast 20 feet of
vertical orhorizontal separation from the
inside DesktopAntenna.
~
"' Place the desktop signal
'I' antennadirectly beneath the
1 placement of theOutside
Antenna location
I
t
At least20 feet of vertical
or horizontal separation
from the desktopantenna
is needed
Find an existing pole or obtain a
pole of 1 to 2 inches in diameter.
Mounting hardware to attach the pole
to the roof can be purchased from a
hardware store or you can purchase
a Wilson's pole mount accessory kit,
part#901117. Install the pole in the
desired location.
3. Using the hardware in PacketA,
insert the U-bolt through the holes in
the Outside Antenna. Slide one half of
the bracket assembly onto the U-bolt.
4. Fit the assembly onto the pole in your
desired location by sliding the second
half of the bracket onto the U-bolt and
securing it with the lock washers and
nuts provided. Be sure the cradle is at
the desired height and rotated toward
the strongest cellular signal before
tightening the nuts. Do not overtighten.
6 Need help?
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Tech Support 866-294-1660
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5.
Connect the supplied coax cable to
the antenna lead cable on the Outside
Antenna.
6.
Route the cable as desired to the
location
of
the
DT.
Ifyou need to
connect both coax cables, use the Cable
Connector provided. Secure the cable
with ties as needed (ties not provided).
Rafter
Mount
1.
Select a location
in
the building's rafters
where the Outside Antenna can be
mounted directly above the Desktop
Antenna with at least 20 feet vertical
or horizontal separation. The location
should allow you to mount the Outside
Antenna roughly
in
the direction
of
the
strongest cellular signal.
__.
~
Mount
in
the general
~
direction
of
the
strongest
1
cellular
signal
I
I
I
1
I
;
\
___
Mount at least I
[
20feetapart
·,....
-"·
-
l l
I !
i '
l
2.
Mount the cradle antenna bracket to
the rafter using the four screws and
four washers provided
in
Packet B
(pre-drill
if
necessary.)
3.
Connect the supplied coax cable to
the antenna lead cable on the Outside
Antenna.
;.-,
\-
-!
i,
i
-
~
..._
4. Route the cable as desired to the
location
of
the
DT.
If you need to
connect both coax cables, use the
Cable Connector provided.
Additional Considerations
Whichever installation you choose,
keep the following guidelines
in
mind to
maximize your signal strength:
1
. Always turn the OutsideAntenna so
the Wilson logo
is
toward the strongest
cellular signal. The strength ofthe
signal at the Desktop Antenna (and
therefore, how far
it
will transmit a signal)
is
dependent upon the signal strength
at the OutsideAntenna. Be sure to
maximize the strength at the Outside
Antenna.
Rotate in small
increments
~
2.
Maintain a distance
of
at least 20 feet
from the Outside Antenna to the DT
unit.
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help?
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www.WilsonEiectronics.com
~
0Tech Support 866-294-1660
Mon.- Fri. Hours:
7
am
to 6
pm
MST
7

If possible, place the Desktop
Signal Antenna directly beneath the
placement of the Outside Antenna
location. This creates a maximized
signal zone within the room where the
Desktop Antenna remains.
I
I
t
Place the desktop signal
antenna directly beneath the
placement
of
the Outside
Antenna location
At
least
20
feet
of
vertical
or
horizontal separation
from the desktop antenna
is needed
3.
Keep the DT and the Desktop
Antenna
at
least
18
inches
away
from each other with the Wilson logo
on
the Desktop Antenna facing away
from the
DT.
~------
-)-
Minimum separation
of18inches
4.
Do
not face the Outside Antenna and
the Desktop Antenna toward each
other. This can cause the DT
to
show
red lights and shut down, preventing
oscillation or feedback (see
troubleshooting on pg. 9).
In
other
words, the Wilson logos on the
Outside Antenna and the Desktop
Antenna should always be facing
away from each other.
face the OutsideAntenna and
the DesktopAntenna toward
each other
5.
If
you
do not know how
to
mount
hardware or
run
coax cable through
walls, ceilings
and
floors, get help from
one ofWilson's certified installers at
www.wilsonelectronics.com/installers
or from a qualified contractor or
electrician.
You
can
also try the Inside
Window Mount option
(pg
.
5),
which
may
be
sufficient for your needs.
Recommended:
Lightning
Surge
Protector
{Sold Separately, part #859992)
We recommend you install the Lightning
Surge Protector (LSP) close to the
DT.
Attach the cable from the Outside
Antenna to the surge protector and
ground the surge protector. The LSP
is
sold separately (refer to page 15).
DT and Desktop Antenna
Placement
Important
notice:
Connect your
DT
AC
Power Supply to a surge protected
AC
powerstrip with at least a 1000 Joule
rating. Failure
to
do
this will
void
your
warranty
in
the event
of
a powersurge
or
lightning strike.
1.
Select a location for the DT that
is
away from excessive heat, direct
sunlight, and moisture and has proper
ventilation. Recommended locations
include on a shelf,
in
a closet,
on
a
desk or behind
it.
Be
sure the location
is
near a power outlet.
To
ensure
proper ventilation, keep other objects
at least six (6) inches away.
2.
Attach the coax cable from the
Outside Antenna to the DT at the
connector labeled "Outside Antenna."
0 I
()
I
I
1/
8
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3. Attach the Inside Antenna to the
connector labeled "Inside Antenna
."
4. Ensure the Inside Antenna is facing
away from both the
DT and the
Outside Antenna.
Note
Face InsideAntenna
away
from DT and
Outside Antenna
5. Plug in the power supply to the DT
at the input marked "Power" (next to
the "Outside Antenna" connector).
Plug the
power supply into a surge
protected
AC power strip with at least
a 1000 Joule rating.
6. Check the lights on top
of the DT.
Two green lights mean you have good
signal. Ifyou
do not have green lights,
see the following Troubleshooting Tips.
Troubleshooting &
Understanding Lights
The DT includes two indicator lights, one
for each band (for more information about
the frequency bands used by your cell
service provider visit wirelessadvisor.com.)
All indicator lights will be green, orange
or red.
Green indicates the unit is powered
and working properly.
You always
want the lights to be green.
Red indicates the DT has shut down to
prevent oscillation (feedback).
Orange indicates the DT is
overloaded because it is too close to
a cell tower.
Note: Allred light issues must be resolved
before orange light issues.
Fixing Red Light Issues
If any lights on the DT are red try 1 or more
of the following:
a) Make sure all connections are tight.
b) Reduce the gain
of the DT by rotating
the gain control knob corresponding
with the red light. This is done by
turning the knob counter-clockwise in
small increments, waiting 5 seconds
between each adjustment for the
DT
to reset. Continue this adjustment
until the light turns green.
Wait 5seconds
between each
adjustment
IMPORTANT NOTE: Reducing the
gain decreases the inside coverage
area. If the amount
of coverage area is
sufficient when the green light comes
on, your installation is complete.
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~
D
Tech Support 866-294-1660
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9

c)
You
need to increase the distance
between the Outside Antenna and
the Desktop Antenna by moving them
horizontally and/or vertically farther
apart making sure they are not facing
towards each other.
~-----)-
Increase horizontal
and/orvertical
distance
If
the light is green after separating
the antennas, increase the gain
until the red light comes on. Then
slightly decrease the gain until the
green light appears. This ensures
maximum coverage.
d) Ifyour coverage area is still too small
after separating the antennas, contact
the Wilson Electronics Technical
Support Team for assistance: 866-
294-1660.
Fixing Orange LightIssues
If any lights
on
the DT are orange:
a) Turn down the gain control until you
get a green light.
b)
Wait 5 seconds
between each
adjustment
Ifthe gain is not adequate for good
coverage, turn the Outside Antenna
away from the strongest cellular
signal
in
small increments until the
light turns green.
Turn
Away
,
J
~
Ifthe lights will not respond, turn the
gain down
in
5 dB increments and move
the OutsideAntenna. Continue
to
adjust
the gain and antenna positions until the
light turns green.
c) Ifthe light remains orange, contact
the Wilson Electronics Technical
Support
Team
for assistance: 866-
294-1660.
Fixing Blinking
Red
& Orange Light
Issues
Ifone
or
more
of
the lights on Signal
Booster are blinking red and orange,
it indicates that the Signal Booster is
experiencing extreme receiver overload
and has shutoff.
a) Turn away Outside Antenna from
the cell tower until lights no longer
flash.
If
needed, contact Wilson
Electronics Technical Support Team
for assistance.
Turn
Away
1
J
Fixing Blinking
Red
Light Issues
Ifone
or
more
of
the lights on Signal
Booster are blinking red, this means that
the Signal Booster has shutoff.
a) Increase the distance between
the cellular device and the Inside
Antenna.
Lights
Off
Ifone
or
more
of
the lights on Signal
Booster are off verify power to your surge
protected power strip. Ifpower and lights
are still offthis means that the gain has
been turned all the way down and the
band is
in
Power Save Mode. Increase
the gain until the light turns on. Ifthere
are bands that are not being used
in
the local coverage area, this will reduce
enegy consumption.
NOTE: The DT
can
be reset by
disconnecting
and
reconnecting the power
supply.
For additional descriptions on
troubleshooting, see the install video
at:
wilsonelectronics.com/DTvideo.
10 Need help?
~
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~
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Tech
Support 866-294-1660
Mon.- Fri. Hours:
7
am
to 6
pm
MS
T