Wilson Electronics Pro 70 Plus User manual

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Cellular Signal Booster
Pro 70 Plus™

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IT IS VERY IMPORTANT
TO POWER YOUR SIGNAL
BOOSTER USING A SURGE
PROTECTED AC POWER
STRIP WITH AT LEAST A 1000
JOULE RATING.
FAILURE TO DO THIS WILL VOID YOUR WARRANTY
IN THE EVENT OF A POWER SURGE OR LIGHTNING
STRIKE.
! ! THE SIGNAL BOOSTER UNIT IS DESIGNED
FOR USE IN AN INDOOR, TEMPERATURE-
CONTROLLED ENVIRONMENT (LESS
THAN 150 DEGREES FAHRENHEIT). IT IS
NOT INTENDED FOR USE IN ATTICS OR SIMILAR
LOCATIONS SUBJECT TO TEMPERATURES IN
EXCESS OF 150°F.
Contents
Package Contents .....................................................3
Before Getting Started .................................................3
Find the Strongest Signal...............................................3
Installation Details.....................................................4
Quick Install ..........................................................5
Outside Antenna Installation ............................................5
Signal Booster Installation ..............................................5
Inside Antenna Installation..............................................6
Powering Up the Signal Booster .........................................6
Troubleshooting & Understanding Lights..................................7
Additional FAQ........................................................8
Optional Equipment ...................................................8
Safety Guidelines ....................................................10
Signal Booster Specifications .......................................... 11
Guarantee and Warranty........................................Back Cover
Pro 70 Plus™Band 12/17 & 13 (700 MHz), Band 5 (800 MHz), Band 4 (1700/2100 MHz), Band 25/2
(1900 MHz) In-Building Wireless SmarTech ™ Signal Booster
Model # 470027 FCC ID: PWO460027 IC: 4726A460027
The term “IC” before the radio certication number only signies that Industry Canada technical specications were met.
Model # 460004 FCC ID: PWO460004

3
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Before Getting Started
Before you install your AG Pro 4G and
start enjoying improved cellular reception
in your facility, please do the following:
1. Read through all the installation
steps. This will help you know what to
expect from start to nish.
2. Watch the YouTube video
demonstrating the AG Pro 4G
installation at wilsonelectronics.com/
AGPro4Gvideo.
3. Familiarize yourself with all materials
in your product package. This will
allow you to know which pieces we
reference in the instructions.
4. Identify the location of your best
available cellular signal. See
instructions that follow.
5. Determine the best installation
locations for your Outside Antenna,
Signal Boost, and Inside Antenna.
Connect all cables and test the
function of your AG Pro 4G system
before nalizing installation.
Package Contents
Tools Required for Installation:
(depending on your particular installation, you will need the following tools)
1. Pole mount - 10 mm open-end wrench or adjustable wrench
2. Wall mount or Rafter mount - Drill and 3/16 inch bit, Phillips-head screwdriver
Find the Strongest Cellular Signal
Before you install your AG Pro 4G signal
booster, you must determine the location of
the best available cellular signal. This will
affect the location of your Outside Antenna
and will help you get the best performance
from your AG Pro 4G. You can nd the
strongest signal outside your building,
typically at the highest point available, using
any of the following methods:
1. Best method:
After connecting power the power
supply to your surge protected power
strip, connect the Outside Antenna to
the AG Pro 4G signal booster, and the
AG Pro 4G to the Inside Antenna. Have
one person outside (on the roof for best
results) rotate the Outside Antenna with
a second person inside the building
near the Inside Antenna watching the
signal strength on a phone. This allows
you to read the signal strength from
nearby cell towers.
a. The person inside should have
the phone in test mode so the
numerical signal strength can be
read. This is more accurate than
the bar indicator. Go to
Appearance of device and accessories may vary.
Wall Mount BracketPole Mount Bracket
Wide Band Directional
Antenna 75’ RG11 Cable
(314475-1175)
Pro 70 Plus™
(470027)
AC/DC
Power Supply
12V/3A (859900)
2’ RG11 Cable
(951127)
Lightning Surge
Protector
(859992)
Wide Band Panel Antenna
50’ RG11 Cable
(311155-1150)

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www.wilsonelectronics.com/test-
mode-instructions for help in nding
the test mode for your phone.
b. The person on the roof should turn
the Outside Antenna 45 degrees
at a time. Allow 30 seconds for the
phone to register with each turn.
R
o
t
a
t
e
c. The person inside should note the
readings on the phone with each
turn. Signal readings usually appear
as a negative number. The closer the
number gets to zero, the stronger the
signal (for example, -86 dB would be
a moderately good reading while -55
dB would be an excellent reading,
and -110 dB would be a weak, or
unusable signal).
R
o
t
a
t
e
d. Once you have determined which
direction provides the strongest
outside signal, you can install the
Outside Antenna in that general
direction.
2. Good methods:
a. Place calls from several locations
outside your building. As you move
to different locations, note where
you get the best reception.
b. If you have a smart phone, you
can download apps that help you
identify locations of cell phone
towers or the strongest signal. Go
to the App Store and search for
“cell signal” to nd available apps
for your device.
3. Acceptable method: Check the bar
indicator on your cell phone display
and note where the signal appears
the strongest. (Note: cell phone bars
are only an approximation of signal
strength and vary from phone to
phone.) Phones can take up to 30
seconds to reset to a new reading. Be
patient and repeat your signal check
several times.
For additional instructions on nding
the strongest cellular signal, watch the
installation video at: wilsonelectronics.com/
AGPro4Gvideo.
Installation Details
As you plan your installation, keep the
following guidelines in mind to maximize
your signal strength:
1. Maintain a vertical distance of at least
20 feet or a horizontal distance of at
least 50 feet between the Outside
Antenna to the Inside Antenna.
2. If possible, place the Inside Antenna
directly beneath the placement of the
Outside Antenna location. This creates
a maximized signal zone within the
room where the Inside Antenna is
located.
3. Be sure the Inside Antenna is NOT
facing toward the Outside Antenna.
This creates potential oscillation
or feedback and reduces the
effectiveness of the AG Pro 4G.
WAIT 30
SECONDS
Place the inside antenna
directly beneath the
placement of the Outside
Antenna location
At least 20 feet of vertical or
50 horizontal separation
Outside Directional
Antenna
Inside Panel Antenna
Cell Tower
Cell Tower
Outside Directional
Antenna
Outside Directional
Antenna

5
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4. If you do not know how to mount
hardware or run coax cable through
walls, ceilings and oors, get help from
a Wilson Certied Installer at www.
wilsonelectronics.com/wci or from a
qualied contractor or electrician.
We recommend you install the Lightning
Surge Protector (859902). Attach the cable
from the Outside Directional Antenna to
the surge protector and ground the surge
protector. The LSP is sold separately.
Quick Install
For more detailed instructions on
installation, read the description later
in this guide or watch the video at
wilsonelectronics.com/AGPro4Gvideo.
NOTE: Create a “soft” install rst by testing
components in your proposed locations
before securing them with hardware.
1. Select a location on the roof of the
building to install the Outside Antenna.
Make sure the antenna is clear of
obstructions that could block the signal
from the nearest cellular tower.
2. Select a location to install the AG
Pro 4G Signal Booster that is well
ventilated and away from excessive
heat, moisture, and direct sunlight.
3. Select a location for the Inside Antenna
that is in the center of the area where
the signal needs to be amplied
and a minimum of 20 vertical feet or
50 horizontal feet from the Outside
Antenna.
Outside Directional
Antenna
Inside Panel
Antenna
AG Pro 4G
4. Run the coax cable from the Outside
Antenna to the Signal Booster and
attach it to the connector labeled
“Outside Antenna.” Connect another
coax cable to the connector labeled
“Inside Antenna” and run it to the
Inside Antenna. NOTE: Be careful
not to bend the center pins on
the connectors when securing
connections.
5. Once you have ensured all
connections are tight, connect the
Signal Booster to a surge protected
power strip with at least a 1000 Joule
rating to protect your equipment from
power surges and lightning strikes.
(See page 11 for information on
lightning protection)
6. If your AG Pro 4G is working
correctly, the lights will be green.
If the lights are not green, see the
“Troubleshooting” starting on page 7.
Outside Antenna Installation
1. Select a location on the roof or an
outside wall where the Outside
Antenna can be mounted without
obstruction (at least three feet of
clearance in all directions) and with at
least 20 feet of vertical or 50 feet of
horizontal separation from the Internal
Antenna.
2. After connecting the coax cable to the
antenna, run it underneath the down
side of your roof’s ashing if mounted
on the roof. Tip: Often you can follow
the route used by satellite TV cables.
If you attach the Outside Antenna to a
wall, run the cable along the outside
of the wall to the area where you want
the cable to appear on the inside of
the building, then drill a hole through
the wall where the cable will enter
the building. Caution: Before drilling
holes for the cable, be sure there are
no electrical outlets, wiring, or sewer
or water pipes you could puncture or
sever.
3. Seal any holes with silicone, cable
bushings or other waterproof sealant.
Signal Booster Installation
1. Select a location for the Signal
Booster that is away from excessive
heat, direct sunlight, moisture and
well ventilated. The enclosure must
NOT be air tight. Also, be sure the
location is near a power source.

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3. Inside Antennas can be mounted
above ceiling drywall, on a ceiling
inside a room, or on a wall inside a
room. Ensure the Inside Antenna is
facing AWAY from the Outside Antenna
to avoid oscillation (feedback) and
reduced performance.
Face inside
antenna
away from
the outside
antenna.
Inside
Antenna
Outside
Antenna
4. Use the mounting hardware included
in the package to secure the Inside
Antenna to the selected location.
Powering Up The Signal Booster
1. Ensure the cables to both the Outside
Antenna and Inside Antenna are
securely connected before powering
up the Signal Booster.
2. Plug the power supply into the Signal
Booster input marked “POWER” and
then into a surge protector power strip
with a minimum 1000 Joule rating.
!
3. The lights on the Signal Booster should
remain green . If the lights are not
green, see the “Troubleshooting” section
starting on page 7.
For illustrations of these installation steps,
view the install video at wilsonelectronics.
com/AGPro4Gvideo.
2. Connect the cables to the Signal
Booster from the Outside Antenna
and Inside Antenna at the designated
ports.
3. Do NOT connect the Signal Booster
to the power source until all cables
are connected.
Inside Antenna Installation
1. Select a location in the center of
the area where you want cellular
signals improved to mount the Inside
Antenna. If you have multiple rooms
with poor signal, you may need
multiple Inside Antennas. These
can attach to the Signal Boost by
using a splitter (sold separately).
Contact Wilson Electronics for more
information.
2. Ensure a minimum of 20 feet vertical
or 50 horizontal feet separation from
the Outside Antenna.
Place the inside antenna
directly beneath the
placement of the Outside
Antenna location
At least 20 feet of vertical or
50 horizontal separation
Outside Directional
Antenna
Inside Panel Antenna

7
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Troubleshooting
The AG Pro 4G Signal Booster includes four
indicator lights, one each for the 700 MHz
band, the 800 MHz band, the 1900 MHz
band, and the 1700/2100 MHz band. This
covers virtually any type of voice and data
cellular communications channel. Indicator
lights will be green, orange or red; or a
combination of colors.
Green indicates the unit is powered
and working properly. You always want
the lights to be green on the bands you
plan to use.
Red indicates the AG Pro 4G has
shut down due to extreme oscillation
(feedback).
Orange indicates the AG Pro 4G has
shut down due to extreme overload.
This is caused from being too close to
a cell tower.
The AG Pro 4G also has two unique light
functions – green with an alternating red,
and green with an alternating orange. Both
of these indicate the booster is working,
though at a reduced gain.
IMPORTANT NOTE: Reduced gain
decreases the inside coverage area. If the
amount of coverage area is sufcient, your
installation is complete.
Green and Orange indicates the
booster has detected overload, and
has automatically reduced the gain to
correct this scenario.
Green and Red indicates the booster
has detected oscillation, and has
automatically reduced the gain to
correct this scenario.
Note: Both of the above can occur, but
the booster will choose the light option
that relates to the greatest reduction in
gain.
Fixing Red Light Issues
If one or more lights on the Signal Booster
are red:
1. Make sure all connections are tight.
2. If the coverage area is not large
enough with a reduced gain and
alternating green and red lights, you
need to increase the distance between
the Outside Antenna and the Inside
Antenna by moving them horizontally
and/or vertically farther apart. After
doing so, reset the booster by
unplugging the power supply and then
plugging it back in. If the light is green
after separating the antennas, you
have ensured the maximum coverage.
3. If your coverage area is still too small
after separating the antennas contact
the Wilson Electronics Technical
Support Team for assistance: 866-294-
1660.
Fixing Orange Light Issues
If one or more lights on the Signal Booster
are orange:
1. If the coverage area is not large
enough with a reduced gain and
alternating green and red lights,
move the Outside Antenna away from
the strongest cellular signal in small
increments until the light turns green.
If the Signal Booster will not respond,
relocation of the outside antenna may
be required.
Move the outside
antenna away from
the strongest cellular
signal in small
increments
2. If the light remains orange or the
coverage area is still too small, contact
the Wilson Electronics Technical
Support Team for assistance at 866-
294-1660.

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Additional FAQ:
What hours can I contact tech support?
Technical Support can be reached from 7:00am to 6:00pm MST, by calling (866-294-1660),
or by email, at [email protected].
How does weather affect the performance of my Outside Antenna?
Water vapor (e.g. rain, fog, snow or other precipitation) creates an effective lter to cellular
signal. In times of heavy precipitation, you may see less performance.
What’s the difference between the 800 MHz and the 1900 MHz bands? How do I know
which MHz band my cell phone uses?
The AG Pro 4G works with all major North American cellular providers. Traditionally,
800/1900MHz are associated with voice and 3G data; while 700MHz and 1700/2100MHz are
associated with 4G data.
Carrier Frequency Use
We recommend visiting www.wirelessadvisor.com (United States) or http://bit.ly/1mQf2Gl
(Canada) for information regarding the frequency band used by your cell service provider in
a specic geographical location.
Inside Antenna Expansion Kit
Kit 309900-50N
• 2 - Wall Panel antennas
• 1 - 50 ohm 3-Way Splitter
Kit 309905-50N
• 3 - Wall Panel Antennas
• 3 - 2-Way 50 Ohm Splitters
Kit 309902-75F
• 2 - Wall Panel Antennas
• 1 - 3-Way 75Ohm Splitter
Kit 309903-75F
• 3 - Wall Panel Antennas
• 3 - 2-Way 75Ohm Splitters
Kit 309904-75F
• 1 - Wall Panel Antenna
• 1 - 2-Way 75 Ohm Splitter
Inside Antenna Kits
Kit 311155-0630
• 75 Ohm Wall Mount Panel Antenna
• 30’ RG6
Kit 301121-40010
• 50 Ohm Dome Antenna
• 10’ LMR400
Kit 311135-40060
• 50 Ohm Wall Panel Antenna
• 60’ LMR400
Kit 301151-0610
• 75 Ohm Dome Antenna
• 10’ RG6 Cable
Kit 311135-5820
• 50 Ohm Wall mount Panel Antenna
• 20’ RG58 Cable
Kit 311135-40060
• 50 Ohm Wall Mount Panel Antenna
• 60’ LMR400 Cable
Kit 301151-1110
• 75 Ohm Dome Antenna
• 10’ RG11 cable
Kit 311155-1150
• 75 Ohm Wall mount Panel Antenna
• 50’ RG11 Cable
50 Ohm Outside Antenna Kits
Kit 314453-5825
• 50 Ohm Pole Mount Panel Antenna
• 25’ RG58 Cable
Kit 314411-5825
• 50 Ohm Wide Band Directional
• 25’ RG58 Cable
Kit 301111-5850
• Yagi Directional Antenna
• 50’ RG58 Cable
Kit 311129-5840
• 800 MHz Yagi Directional
• 40’ RG58 Cable
Kit 311203-5820
• Omni-Directional antenna
• 20’ RG58 Cable
Kit 311124-5830
• 1900 MHz Yagi antenna
• 30’ RG58 Cable
Kit 311203-40020
• Omni-Directional antenna
• 20’ LMR400 Cable
Kit 301111-400170
• Yagi Directional w/ N-Female
• 170’ LMR400

9
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Kit 311124-400100
• 1900 MHz Yagi Directional
• 100’ LMR400 Cable
Kit 311129-400100
• 800 MHz Yagi Antenna
• 100’ LMR400 Cable
Kit 314411-40075
• 50 Ohm Wide Band Directional Antenna
• 75’ LMR400 Cable
Kit 314453-40075
• 50 Ohm Pole Mount Panel Antenna
• 75’ LMR400 Cable
75 Ohm Outside Antenna Kits
Kit 301111-0675
• Yagi Directional Antenna
• 75’ RG6 Cable
• N-Male to F-Female adapter
Kit 311201-0620
• Omni Directional w/ F-Female
• 20’ RG6 Cable
Kit 311129-0660
• 800 MHz Yagi Directional
• 60’ RG6 Cable
• N-Male to F-Female adapter
Kit 311124-0650
• 1900 MHz Yagi Directional
• 500’ RG6 Cable
• N-Male to F-Female adapter
Kit 314473-0640
• 75 Ohm Pole Mount Panel Antenna
• 40’ RG6 Cable
Kit 311141-0620
• 75 Ohm Grey Brick Antenna
• 20’ RG6 Cable
Kit 301111-11140
• Yagi Directional Antenna
• 140’ RG11 Cable
• N-Male to F-Female adapter
Kit 311201-1120
• Omni Directional w/ F-Female
• 20’ RG11 Cable
Kit 311129-11110
• 800 MHz Yagi Directional
• 110’ RG11 Cable
• N-Male to F-Female adapter
Kit 311124-1180
• 1900 MHz Yagi Directional
• 80’ RG11 Cable
• N-Male to F-Female adapter
Kit 314473-1175
• 75 Ohm Pole Mount Panel Antenna
• 75’ RG11 Cable
Kit 314475-0630
• 75 Ohm Wide Band Directional
• 30’ RG6 Cable
Kit 314475-1175
• 75 Ohm Wide Band Directional
• 75’ RG11 Cable
Kit 311141-1120
• 75 Ohm Grey Brick Antenna
• 20’ RG11 Cable
Mini-Mag Outside Antenna
301126 w/12.5 RG174 cable-SMA

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Safety Guidelines
WARNING: To uphold compliance with network protection standards, all active cellular devices must maintain
at least 6 feet of separation distance from Panel and Dome antennas.
WARNING: Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the cell
phone.
WARNING: Use only the power supply provided in this package. Use of a non-Wilson Electronics product may
damage your equipment.
WARNING: The Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less
than 150 degrees Fahrenheit). It is not intended for use in attics or similar locations subject to
temperatures in excess of that range.
WARNING: Warning: The Outside Antenna must be installed no higher than 10 meters (31’9”) above ground.
WARNING: Take care to ensure that neither you nor the pole comes near any power lines during installation.
RF SAFETY WARNING: Any antenna used with this device must be located at least 8 inches from all persons.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider
and have your provider’s consent. Most wireless providers consent to the use of
signal boosters. Some providers may not consent to the use of this device on their
network. If you are unsure, contact your provider.
You MUST operate this device with approved antennas and cables as specified by
the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any
person.
You MUST cease operating this device immediately if requested by the FCC or a
licensed wireless service provider.
WARNING. E911 location information may not be provided or may be inaccurate for
calls served by using this device.
This is a CONSUMER device.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation. Changes or modifications not expressly approved by Wilson Electronics could void the authority
to operate this equipment.