Windsor 1390 Installation manual

1. Door Handing Identification Process
The lock needs to learn if your door is right-handed or left-handed.
6. Toggle Auto-Lock On/Off
The preset delay-time is 30 seconds, you can change the time by
following instruction #7. Repeat the steps in #6 to cancel the
auto-locking function.
7. Set Auto-Lock Time Delay
10–99 seconds delay-time available.
8. Enable/Disable All User Codes
Auto-locking and keypad locking functions will be invalid when
user codes are disabled. The lock can only be operated by a key
during the time. Repeat the steps in #8 to enable the user codes
again.
9. Create One-Time User Code
It will automatically cancel after it is used one time.
2. Change Programming Code
3. Add New User Code
Up to 30 sets of user codes can be saved.
User codes should be 4–10 digits in length.
4. Delete Existing User Code
5. Delete All User Codes
Auto-locking and keypad locking functions will be invalid when
user codes are deleted. The lock can only be operated by key during that time.
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PROGRAMMING
INSTRUCTIONS
TOUCHPAD ELECTRONIC DEADBOLT LOCK
© WINDSOR ARCHITECTURAL HARDWARE
Version 1
windsorhardware.co.nz
Operational Interface
Operating Instructions
Do not use any chemical liquid or lubricant oil with additives to clean the lock body. It can damage the surface and mainboard.
Keep the door open while programming to avoid being locked out accidentally.
The lock contains one factory-preset user code but can be programmed to store up to a total of thirty additional unique user codes.
Codes can be added and deleted at any time.
For first-time programming, use the factory default programming code.
It is recommended to change the default programming code and default user code right after you install the lock.
Every programming step should be done within 6 seconds.
Operating Indicator Sounds and Lights
1 Beep Successful Operation
2 Long Beeps Successful Programming
3 Beeps Operation Error
5 Beeps Code Input Error; System Shuts Down
10 Rapid Beeps Low Battery Power
3 Long Beeps Default Setting Restored
Lock button flashes slowly In Programming Mode
Default programming code (PC): 0000
Default user code (UC): 1234
Your new programming code (PC):________
Your new user code (UC):________
Note: The same programming code and user code cannot be accepted.
The lock will cease operation if unauthorised codes are entered over 5 times.
The system will unfreeze after 45 seconds.
Product codes: 1390
5 Battery Lid
Slide the lid off to change batteries
6 Battery Holder
Four AA (1.5V) alkaline batteries
7 R Button (Reset)
Restore default settings
8 Turn-piece
To lock/unlock the lockset from inside
1 Programming Button
Setting function
2 Lock Button
Lock/unlock function
3 Cylinder
Lock/unlock the lockset from outside
4 Washer
Prevents water from permeating
into lockset

How To Use
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PROGRAMMING
INSTRUCTIONS
© WINDSOR ARCHITECTURAL HARDWARE
Version 1
windsorhardware.co.nz
11. Restore Default Settings
Press the button for more than 5 seconds; the programming is reset back to the original factory
codes once you hear 3 long beeps. After restoring default settings, you must run the door
handing identifying process (#1) again before programming any other functions.
10. Activate/Deactivate Leading Code
Random digits will show up when you first touch the screen. This is a security function to
confuse the finger print marks left on screen.
Trouble Shooting
TOUCHPAD ELECTRONIC DEADBOLT LOCK Product codes: 1390
Problem Possible Cause Corrective Action
After installing the lockset and
batteries, the door can’t be locked
and three short beeps are emitted
when you press the lock button.
process is not yet complete.
Refer to step 1.
You’ve installed the lockset and
batteries, but you still get no response
when you press any button.
Batteries were installed incorrectly
and cable connected incorrectly.
Check to see if the battery polarities
have been reversed or if the battery is
dead. If so, re-install or change the
battery. If not, please check to see if
the cable is properly connected.
When you are in the door-handing
identifying process, you get the red
light flashing three times, and three
short beeps.
Wrong door-handing or change of the
door-handing in the memory.
Press the R button to restore the
system to factory default setting and
re-execute door-handing identifying
process (Refer to step 1).
execution of the door-handing
Although you succeeded in the first
identification process, the latch still
doesn’t work. (i.e.You can feel the
motor attempting to run.)
Low battery. Replace with new alkaline batteries.
The door can be locked normally, but
when you try to unlock it, you hear
three short beeps and the lock won’t
unlock when you enter the user code
and press the lock button.
The functioning of the
micro-switch is abnormal.
Call our Technical Advisors on
0800 607 028.
While the door is locked, you hear
the latch bolt coming out when you
press to lock the door; however,
three short beeps are emitted.
Conversely, while the door is open,
no beeps are emitted when locking
the latch bolt.
(1) The depth of the latch
bolt hole is insufficient.
(2) The latch bolt is not
aimed at the opening
of the strike.
1. Drill the latch bolt hole for the
strike deeper.
The minimum depth is 1” (2.5 cm).
2. Adjust the strike to the appropriate
position.
The door-handing identification
To lock
1. Touch the screen
2. Touch the lock key
To unlock
1. Touch the screen with your palm
2. Enter random digits in any order (to deactivate refer to step 10)
3. Enter your pin code followed by the padlock key
Activate: 1
Deactivate: 2

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BLUETOOTH
INSTRUCTIONS
© WINDSOR ARCHITECTURAL HARDWARE
Version 1
windsorhardware.co.nz
Once the installation is completed, turn on the device’s Bluetooth and open the Windsor App to begin pairing.
TOUCHPAD ELECTRONIC DEADBOLT LOCK Product codes: 1390
1. Download the ‘Windsor Smart Lock’ App on or
2. Wait for the page to scan for Bluetooth locks in
range. Locks found will be shown on screen. Select
the lock with the default name ‘BLE Lock-PL1’ to
continue. The Bluetooth scanning time may vary
depending on Android manufacturers.
Note: ‘BLE Lock-PL1’ shown in black means the
unit is available. Paired lock names will be shown
in red. The default name may vary for other
product models.
When the message ‘The lock
is not set’ appears.
Please follow the
instructions for the door
handing so that your lock
knows if it is used on a left
hand or right hand door.
Then proceed with pairing.
When the message ‘Motor
Detect Error’ appears.
Bluetooth pairing must be
carried out while the lock is
in unlocked state. Please
first unlock, then proceed
with pairing process.
4. Follow the tips, touch the lock with the mobile
phone and select ‘Confirm’.
Make sure your smart phone is close to the
locking sensor. The sensor distance will be used
as the sensing range of the one touch unlock.
6. Open the Windsor App
and select the paired lock.
Note: The working range
between the lock and
your smartphone is
around 5m.
7. Unlocked Icon
The GREEN (unlocked)
icon means the current
status of the lock is
‘UNLOCKED’.
8. Locked Icon
The ORANGE (locked)
icon means the current
status of the lock is
‘LOCKED’.
5. The Bluetooth pairing is completed when the
lock setting screen displays the following:
3. Enter the lock information to proceed with the
pairing.
Note: The factory default programming code is
0-0-0-0. If the programming code has been
changed by the user, please enter the newly
changed programming code.
Windsor
Smart Lock
Windsor
Smart Lock

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BLUETOOTH
INSTRUCTIONS
© WINDSOR ARCHITECTURAL HARDWARE
Version 1
windsorhardware.co.nz
TOUCHPAD ELECTRONIC DEADBOLT LOCK Product codes: 1390
Load paired devices list.
Select the setting icon in the top
right corner of the locking setting
screen to view the paired
Bluetooth devices. The
administrator’s name appears in
red. All other user names appear
in black.
(6 devices max., including
administrator)
Review usage log.
Select the administrator device
name (in red) to review the usage
log.
Note: Unlocks made with
passwords will show in the log as
‘Code’, but no date and time
information will be recorded.
REGULATORY COMPLIANCE
This product complies with the following standards established by the Radio Spectrum Management (RSM) New Zealand:
- EMC Standards Notice (Level 2: AS/NZS 61000-6-3)
- Radio Standards Notice (Level A1: Radio Standard: CFR Title 47: Part 15 Radio Frequency Devices: Subpart C -Intentional Radiators: Section 15.247)
FCC
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help
IMPORTANT!
Changes or modifications not expressly approved by the manufacturer could void the user’ authority to operate the equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20cm between the radiator and a human body.
Delete paired devices from the
list.
On the ‘Paired Devices’ screen,
select the ‘Edit’ button on the top
right corner and the ‘Delete’ icon
will appear. After pressing the
delete icon, confirm by pressing
‘Confirm’ to delete.
Administrator Functions
Trouble Shooting
Problem Possible Cause Corrective Action
Unable to find locks on the scan
page.
(1) IOS system - manually enable
Bluetooth function.
(2) Change the batteries.
‘The lock is not set’ message
appears during the pairing
process.
The door handing has not been
set.
Refer to the user manual and set
the door handing first before
attempting to pair with the lock.
‘Motor Detect Error’ message
appears during the pairing
process.
The lock has not been unlocked. Turn the lock bolt to ‘Unlocked’ state,
then repeat the pairing process.
‘Lock has been reset’ message
appears when entering the settings
screen in the app.
(1) The lock has been reset by other
users.
(2) The user has been deleted by the
administrator.
(1) Turn the lock bolt to ‘Unlocked’
state, then repeat the pairing process.
(2) Consult with the administrator.
Unable to perform one touch unlock. (1) The smartphone is too far from
the lock.
(2) The lock has been reset.
(3) The app did not perform in
background mode.
(4) The user is included in the
blacklist.
(1) Place your smartphone close to the
locking sensor to perform one touch
unlock.
(2) Enter the settings screen within the
app and make sure the lock has not
been reset.
(3) Perform one touch unlock in
background mode.
(4) Stay away from the connecting
range for at least five minutes, then
perform one touch unlock.
(1) Bluetooth not turned on.
(2) Batteries are low or dead.