Windster WS-38 Series User manual

www.windsterhood.com
User s Manual
WS38U30SS
WS38U36SS
WS38U42SS
WS38U48SS
Please read this operation manual thoroughly before
using your range hood. Store it in a safe location for
when you need to reference it in the future.
NOTE: PLEASE INSPECT HOOD
IMMEDIATELY UPON RECEIVING.
CLAIM OF DAMAGE AFTER 7 DAYS
OF DELIVERY WILL BE DENIED.
This unit is designed for indoor
residential use only. DO NOT USE
OVER A WOOD GRILL OR MOUNT
IN OUTDOOR ENVIRONMENT.
UNDER CABINET SERIES
WALL MOUNT SERIES

1TABLE OF CONTENTS
Table of Contents
Safety Information .............................................................. 2 – 3
Content Checklist ..................................................................... 4
Measurements ........................................................................... 5
Preparation ........................................................................... 6– 7
Installation ......................................................................... 8 – 13
Installation Diagram................................................................. 14
Operation & Features ...................................................... 15 – 16
Cleaning & Maintenance ......................................................... 17
Troubleshooting ...................................................................... 18
Part List / Replacement .......................................................... 19
Warranty / Contact Us ...................................................... 20 –21

2SAFETY INFORMATION
SAFETY INFORMATION
TO REDUCE THE RISK OF A FIRE, ELECTRICAL SHOCK,
AND/OR INJURY OBSERVE THE FOLLOWING:
Unit is intended for indoor residential use only. If you should have questions,
contact the manufacturer at the address or telephone number listed in the
warranty.
In case the unit should need to be cleaned or repaired, switch power off at
service panel and lock service disconnecting means to prevent power from
being switched on accidentally. When the service disconnecting means cannot
be locked, securely fasten a prominent warning device, such as a tag, to the
service panel.
Installation work and electrical wiring must be done by a qualified technician in
accordance with all applicable codes and standards, including fire-rated
construction.
Sufficient air is needed for proper combustion and exhausting of gases
through the flue (chimney) of fuel burning equipment to prevent back drafting.
Follow the heating equipment manufacturer’s guideline and safety standards
such as those published by the National Fire Protection Association (NFPA),
and the American Society of Heating, Refrigeration and Air Conditioning
Engineers (ASHRAE), and the local code authorities.
Because the unit is made of stainless steel, it may contain sharp edges. Be
careful to avoid cuts and abrasions by wearing protective gloves during
installation and cleaning.
Before you begin to cut or drill into the wall, verify that there is no electrical
wiring or any other hidden electrical components.
Ducted fans must always be vented to the outdoors.
The unit must be properly grounded and installed at the recommended height
before beginning operation.
To reduce the risk of fire, use only metal ductwork.
CAUTION: FOR GENERAL VENTILATING USE ONLY. DO NOT
USE TO EXHAUST HAZARDOUS OR EXPLOSIVE MATERIALS
AND VAPORS

3SAFETY INFORMATION
TO REDUCE THE RISK OF FIRE, OR ELECTRIC SHOCK, DO NOT
USE THIS FAN WITH ANY SOLID-STATE SPEED CONTROL DEVICE.
Regardless of heat level, never leave any surface materials unattended while
operating an open flame.
Always turn hood ON when cooking at high heat or when flambéing food (i.e.
Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambé).
Depending on amount of usage, clean ventilating fans and filters frequently.
Grease should not be allowed to accumulate on fan or filter. For instructions
on the how to clean, see maintenance page.
Never leave surface units unattended at high settings. Boil-overs may cause
smoking and greasy spillovers may ignite as result. Heat oils slowly on low or
medium settings.
Use proper pan size. Always use cookware appropriate for the size of the
surface element.
TO REDUCE THE RISK OF INJURY TO PERSONS IN THE
EVENT OF A RANGE TOP GREASE FIRE, OBSERVE THE
FOLLOWING:
SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then
turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not
go out immediately, EVACUATE AND CALL 911.
NEVER PICK UP A FLAMING PAN —Doing so may result in serious burns
and possibly spread the fire.
DO NOT USE WATER – Grease fire must be extinguished before further
action may be taken. Using water will agitate the grease and may cause a
violent steam explosion.
Use a Fire Extinguisher ONLY if:
You know you have a Class ABC extinguisher, and you already know
how to operate it.
The fire is small and contained in the area where it started.
The fire department is being called.
You are able to safely control the fire with your back to an open exit. *
Based on “Kitchen Fire safety Tips” published by NFPA.

4CONTENT CHECKLIST
CONTENT CHECKLIST
1. CONTENTS INCLUDED
a. (1) WS38 series(30”, 36” 42” or 48”)hood assembly
b. (1) User’s manual
c. (1) 6” to 7” conversion collar
d. (2) Baffle filters w/ handles & (2) stainless steel filler (30” model only)
e. (2) Baffle filters w/ handles & (2) stainless steel filler (36” model only)
f. (3) Baffle filters w/ handles & (2) stainless steel filler (42” model only)
g. (3) Baffle filters w/ handles & (2) stainless steel filler (48” model only)
h. (2) Oil cup (30” and 36” model only)
i. (3) Oil cup (42” and 48” model only)
j. (1) Screw packet
2. CONTENTS NOT INCLUDED
a. WS38CFMR (CFM reducer)
b. WS38DC (Duct cover) (19-3/4”, 19-3/4” x 11” x 9”)
c. WS38RVK (Rear vent kit)
d. WS38CK (Conversion kit)
e. WS38DK (30”, 36”, 42” or 48”) (ie. WS3830DK)
f. 6” / 7” Aluminum or metal piping
3. TOOLS REQUIRED (NOT INCLUDED)
a. Safety gloves
b. Safety glasses
c. Electric drill w/ starter bit
d. Utility knife
e. Philips screwdriver
f. Spirit level
g. Measuring tape
h. Writing instrument (pen, marker, pencil)
i. Aluminum tape

5MEASUREMENTS

6PREPARATION
PREPARATION
1. BEFORE YOU START
**DO NOT INSTALL IF DAMAGED**
**RETURN OR EXCHANGE WILL BE DENIED IF INSTALLED**
a. Be sure you have all the content of your purchase and required tools for
this installation.
b. Installation may take at least 1 to 2 hours from start to finish.
c. Plan to use as few elbows or turns as possible for more efficient air flow.
d. Collar size may need to be increased if utilizing a long duct run.
e. At least 12” of vertical duct is required before any turn.
f. Do not try to install this unit by yourself, SERIOUS INJURY MAY OCCUR.
g. At least two people are needed for installation.
h. Hiring a certified installer and electrician is recommended.
i. Cold weather installation will require make-up air or a CFM reducer.
Check with your local building codes for more detail.
2. LOCATION
a. Determine the exact location you want to install the range hood.
b. Distance between cooktop and range hood should be between 27”-33”.
c. Range hood should be mounted at stated measurements to ensure
performance and lifespan of electrical components.
d. Correctly measure the dimension needed to install the unit.
Use Fig. 1aon page 5 for unit measurements
Use Fig. 1bon page 5 for general measurements

7PREPARATION
e. For cabinet with recessed-bottom, use (2) 3” x 12” or 15” wood strips on
both sides to balance the recession. Use (4) 1-1/4” long flat head screws
to secure the wood strips to cabinet. (Fig. 1d)
3. HOOD
a. Inspect for any sign of defect or damage. (ie. scratches, dents, loose
seams, etc.)
b. Power up the unit to make sure it is working properly.
c. Remove the baffle filters and unscrew the fillers.
d. Remove the protective file on the baffle filters and fillers.
e. Install baffle handles to filters using a Philips screwdriver.

8INSTALLATION
INSTALLATION
1. UNDER CABINET INSTALLATION (Top round outlet)
a. Make sure all preparation steps are completed.
b. Feed the wires coming out of the hood through the bottom of the cabinet.
c. Lift the unit up flesh against the wall and the bottom of the cabinet.
d. Using the screws and washers provided, insert into each of the keyhole
openings and tightly secure the unit against the bottom of the cabinet.
NOTE: Install more screws through the back of the unit if necessary.
e. Use the conversion collar for 7” ducting. (OPTIONAL)
f. Connect 6” or 7” ducting to the collar of the hood.
g. Finish off by sealing the connection point with aluminum tape.
2. UNDER CABINET INSTALLATION (Top rectangular outlet)
a. Make sure all preparation steps are completed.
b. Be sure you have the WS38CK (conversion kit) to change the top round
outlet to a top rectangular outlet.
c. Convert 6” top round to 3-1/4” x 10” top rectangular.
d. Replace the 6” round duct with half round section duct. (Fig. 3a – 3b)
Fig. 3a Fig. 3b
e. Install the “rectangular section” transition plate on next. (Fig. 3c)
Fig. 3c

f. Secure both plates with the screws provided. (Fig. 3d)
Fig. 3d
g. Conversion is complete after both plates are secured. (Fig. 3e)
Fig. 3e
h. Feed the wires coming out of the unit through the bottom of the cabinet.
i. Lift the unit up flesh against the wall and the bottom of the cabinet.
j. Using the screws and washers provided, insert into each of the 4 keyhole
openings (2 on each side) and tightly secure the unit against the bottom
of the cabinet.
NOTE: Install more screws through the back of the unit if necessary
k. Connect 3-1/4” x 10” rectangular ducting to the collar of the hood.
l. Finish off by sealing the connection point with aluminum tape.
9INSTALLTION

10 INSTALLATION
3. DUCTLESS INSTALLATION(OPTIONAL)
a. Make sure all preparation steps are completed.
b. Lift the ductless kit up flush against the wall and the bottom of the cabinet.
(Fig. 3a)
c. Using the screws and washers provided, insert into each of the keyhole
openings and tightly secure the ductless kit against the bottom of the
cabinet.(Fig. 3b)
d. Lift the unit up flush against the wall and the bottom of the ductless kit and
tightly secure the unit with the screws provided. (Fig. 3c)
e. Installation is complete after the unit is secured. (Fig. 3d)
NOTE: Install more screws through the back of the unit if necessary.

11INSTALLATION
4. UNDER CABINET INSTALLATION (Rear rectangular outlet)
a. Make sure all preparation steps are completed.
b. Be sure you have the WS38RVK (rear vent kit) to change the top round
outlet to a rear rectangular outlet.
c. Convert 6” top round to 3-1/4” x 10” rear rectangular.
d. Replace the 6” round duct with half round section duct. (Fig. 4a – 4b)
Fig. 4a Fig. 4b
e. Use a flat-head screwdriver to pry open the rear outlet cover. (Fig. 4c)
Fig. 4c
f. Remove the screws holding the rear outlet panel. (Fig. 4d – 4f)
Fig. 4d Fig. 4e
g. Place rear outlet panel on top of the unit and secure it. (Fig. 4f – 4g)
Fig. 4f Fig. 4g
h. Install the 3-1/4” x 10” rectangular rear vent outlet adaptor. (Fig. 4h – 4i)
Fig. 4h Fig. 4i

i. Secure the adaptor with the screws provided.
j. Conversion is complete after the adaptor is secured (Fig. 4j)
Fig. 4j
k. Feed the wires coming out of the hood through the bottom of the cabinet.
l. Lift the unit up flesh against the wall and the bottom of the cabinet.
m. Using the screws and washers provided, insert into each of the 4 keyhole
openings (2 on each side) and tightly secure the unit against the bottom
of the cabinet.
NOTE: Install more screws through the back of the unit if necessary.
n. Connect 3-1/4” x 10” rectangular ducting to the collar of the hood.
o. Finish off by sealing the connection point with aluminum tape.
5. COLD WEATHER INSTALLATION (OPTIONAL)
NOTE: WS38CFMR is only compatible with 6” top round outlet
a. Check with your local building codes to see if a CFM reducer is an
acceptable alternative to make-up air.
b. Remove the WS38CFMR (CFM Reducer) and inspect for any sign of
defect or damage. (ie. Cracks, broken flips)
c. AFTER COMPLETING Step A – D of Section 1 UNDER CABINET
INSTALLATION (Top round outlet)
d. Place the CFM reducer onto the outlet of the unit and seal the connection
point with aluminum tape. (Be sure it is secured with no opening or gaps)
e. Connect a 6” ducting to the collar of the CFM reducer.
f. Finish off by sealing other connection points with aluminum tape.
NOTE: If using CFM reducer, you must connect the reducer to unit
before continuing.

6. WALL MOUNT INSTALLATION (OPTIONAL)
a. Optional WS38DC (duct cover) is required for wall mount installation.
b. Make sure all preparation steps are completed.
c. Determine your ceiling height prior to installation.
d. Be sure you have theWS38DCand the following contents.
i. Hood unit height = 8-1/4””
ii. Duct cover minimumheight = 19-1/2”
iii. Duct cover maximum height = 38”
e. Determine the exact location you want to install the range hood.
f. Adjust the wall hinges on both side of the unit and mount directly onto the
wall.(Fig. 5a)
g. Use a spirit level to ensure the balance of the hood is true.
h. Center the first duct cover bracket right above the unit. (Fig. 5b)
i. Center the second duct cover bracket at your desired height. (Fig. 5c)
NOTE: IF USING CFM reducer, connect the reducer to unit
before continuing.
j. Connect 6” ducting to the collar of the unit and secure it with aluminum
tape. (Fig. 5d)
k. Insert duct cover at the back center of the hood. (Fig. 5e)
l. Locate the bottom screw hole on both sides of the duct cover. (Fig. 5f)
m. Insert duct cover screws on both sides of the duct cover.
n. Adjust the duct cover to the desired height and slide it into the duct cover
mounting panel and bracket. (Fig. 5g)
o. Secure it the top duct cover with the duct cover screws. (Fig. 5h)
Installation diagram available on next page

Fig. 5a Fig.
5b Fig. 5c Fig. 5d
Fig. 5e Fig. 5f
Fig. 5g Fig. 5h

OPERATION & FEATURES
1. EASY ACCESS CONTROL SWITCH (from left to right)
a. Button 1 – Master ON / OFF
b. Button 2 – Low speed
c. Button 3 – Medium speed
d. Button 4 – High speed
e. Button 5 – Power ON / OFF
f. Button 6 – Lights ON / OFF
2. BAFFLE FILTERS
a. (2) 14-3/8” x 12-3/4” baffle filters and (2) fillers (30” model only)
b. (2) 14-3/8” x 12-3/4” baffle filters and (2) fillers(36” model only)
c. (3) 14-3/8” x 12-3/4” baffle filters and (2) fillers (42” model only)
d. (3) 14-3/8” x 12-3/4” baffle filters and (2) fillers (48” model only)
3. CHARCOAL FILTERS
**DO NOT WASH CHARCOAL FILTERS! IT WILL DISSOLVE!!**
a. (2) Round charcoal filter sheets
b. When to replace a charcoal filter will depend on:
i. How often you cook.
ii. How long you cook.
iii. Types of food you cook

4. REMOVING THE BAFFLE FILTERS
a. 1Slide the baffle filter into the hood.
2Push the baffle filter upward.
b. 3Slide the baffle filter toward you.
c. Remove hidden stainless steel oil tray for cleaning.

CLEANING& MAINTENANCE
WARNING!!!
To prevent thepossibilityof afire and explosion, do not use
flammable liquids or solvents to clean the unit or any of its parts.
Check to make sure all power sources are disconnected
before servicing or taking unit apart for cleaning.
Please thoroughly clean the unit weekly as stainless steel can
rust under certain condition or by improper cleaning.
2. RANGE HOOD
a. Use household cleaner to remove grease or dirt from the outer shell of the
unit. Spray on wiping cloth or spongeand wipe in the direction of the grain
to avoid scratching the unit. (DO NOT SPRAY DIRECTLY ONTO UNIT)
b. Clean the inner working of the unit periodically to avoid grease build-up.
c. Do not open control switch panel while the hood is connected to power.
d. Use stainless steel cleaner to bring back the shine to the unit.
3. BAFFLE FILTERS
a. Remove baffle filters from unit and place in warm soapy water.
b. Clean the baffle filters regularly for the most efficient suction power.
c. Do not drop baffle filters or filler.
d. Let it soak thoroughly and then clean it with wiping cloth or sponge.
e. Baffle filters may also be cleaned using residential dishwasher.
4. FAN / AIR CHAMBER
a. Locate and remove (2) screws holding up the gray oil funnels on both side.
b. Remove oil funnels and wipe down with cloth or sponge.

TROUBLESHOOTING
18
TROUBLESHOOTING
WARNING!!!
Check to make sure all power sources are disconnected
before starting any troubleshooting. Safety gloves and glasses
should be worn when working on the unit. Seriousinjury ordeath
may occur if safety precautions are not followed.
WS38 Series
Light Issue (All not
turning on) 1. New Transformer replacement is required.
Night Light ( Not
working) 1. Sensor may be defective, replacement is required.
Light Issue (One light
not turning on) 1. Replace defective fixture with new fixture.
Filters Jammed 1. Filters may have been place under oil tray.
Burnt/melted control
switch 1. Complete Control switch replacement is required.
Speed levels not
working correctly 1. Complete Control switch replacement is required.
Unit lacking smoke
intake 1. Make sure a reducer has not been installed.
Unit showing no power
indication
1. Make sure the power source is working properly.
2. All wiring is connected.
Unit making humming
noise 1. Replace defective capacitor.

19PART LIST / REPLACEMENT
PART LIST / REPLACEMENT
# Description # Description
1 Hood body assembly 10 Baffle filter handles
2 6” round collar 11 Stainless steel oil cup
3 Air chamber 12 Control support bracket
4 Rear outlet panel 13 LED lights
5 Motor 14 Control board
6 Fan impeller 15 Control bracket
7 Oil funnel 16 Support bracket
8 Stainless steel filler 17 LED light
9 Baffle filters