Winmate PT Series User manual

Please read these instructions carefully before using this product, and save this manual for future use.
PT Series HMI
Intel® Pentium® N4200 Processor (2M Cache, up to 2.5 GHz)
32”
Model No. W32IP3S-PTA3
Quick Start Guide
Document Version 1.0
Document Part No. 91521110106D

2 PT Series HMI Quick Start Guide
Contents
Preface..................................................................................................................................... 3
About This User Manual ......................................................................................................... 7
Chapter 1: Introduction .......................................................................................................... 8
1.1 Introduction .......................................................................................................... 9
1.2 Product Features.................................................................................................. 9
1.3 Package Contents................................................................................................ 9
1.4 Mechanical Dimensions ..................................................................................... 10
1.5 Physical Buttons................................................................................................. 10
1.6 Speaker.............................................................................................................. 11
1.7 Connector Description........................................................................................ 11
Chapter 2: Getting Started ................................................................................................... 12
2.1 Connector Description........................................................................................ 13
2.1.1 Power Input Connector............................................................................. 13
2.1.2 Ethernet Connector .................................................................................. 13
2.1.3 Serial Port Connector ............................................................................... 13
2.1.4 USB Connector......................................................................................... 14
2.2 Serial Port Setting .............................................................................................. 14
Chapter 3: Mounting ............................................................................................................. 16
3.1 Wiring Requirements.......................................................................................... 17
3.2 VESA Mount....................................................................................................... 17
3.3 Turning On ......................................................................................................... 18
3.4 Turning Off the Device ....................................................................................... 18
Chapter 4: Operating the Device ......................................................................................... 19
4.1 Introduction ........................................................................................................ 20
4.2 Multi-Touch ........................................................................................................ 20
4.3 How to Enable Watchdog................................................................................... 21
4.4 Using Recovery Wizard to Restore Computer.................................................... 22
Appendix................................................................................................................................ 23
Appendix A: Product Specifications ......................................................................... 23

3
Preface
Preface
Copyright Notice
No part of this document may be reproduced, copied, translated, or transmitted in any form or
by any means, electronic or mechanical, for any purpose, without the prior written permission
of the original manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of their respective owners.
Disclaimer
We reserve the right to make changes, without notice, to any product, including circuits and/or
software described or contained in this manual in order to improve design and/or performance.
We assume no responsibility or liability for the use of the described product(s) conveys no
license or title under any patent, copyright, or masks work rights to these products, and make
no representations or warranties that these products are free from patent, copyright, or mask
work right infringement, unless otherwise specified. Applications that are described in this
manual are for illustration purposes only. We make no representation or guarantee that such
application will be suitable for the specified use without further testing or modification.
Warranty
Our warranty guarantees that each of its products will be free from material and workmanship
defects for a period of one year from the invoice date. If the customer discovers a defect, we
will, at his/her option, repair or replace the defective product at no charge to the customer,
provide it is returned during the warranty period of one year, with transportation charges
prepaid. The returned product must be properly packaged in its original packaging to obtain
warranty service. If the serial number and the product shipping data differ by over 30 days, the
in-warranty service will be made according to the shipping date. In the serial numbers the third
and fourth two digits give the year of manufacture, and the fifth digit means the month (e. g.,
with A for October, B for November and C for December).
For example, the serial number 1W18Axxxxxxxx means October of year 2018.
Customer Service
We provide a service guide for any problem by the following steps: First, visit the website of
our distributor to find the update information about the product. Second, contact with your
distributor, sales representative, or our customer service center for technical support if you
need additional assistance.
You may need the following information ready before you call:
•Product serial number
•Software (OS, version, application software, etc.)
•Description of complete problem
•The exact wording of any error messages
In addition, free technical support is available from our engineers every business day. We are
always ready to give advice on application requirements or specific information on the
installation and operation of any of our products.

4 PT Series HMI Quick Start Guide
Advisory Conventions
Four types of advisories are used throughout the user manual to provide helpful information or to
alert you to the potential for hardware damage or personal injury. These are Notes, Important,
Cautions, and Warnings. The following is an example of each type of advisory.
Note:
A note is used to emphasize helpful information
Important:
An important note indicates information that is important for you to know.
Caution
A Caution alert indicates potential damage to hardware and explains how
to avoid the potential problem.
Attention Une alerte d’attention indique un dommage possible à l’équipement et
explique comment éviter le problème potentiel.
Warning! An Electrical Shock Warning indicates the potential harm from electrical
hazards and how to avoid the potential problem.
Avertissement! Un Avertissement de Choc Électrique indique le potentiel de
chocs sur des emplacements électriques et comment éviter ces problèmes.
Safety Information
Warning!
Always completely disconnect the power cord from your chassis
whenever you work with the hardware. Do not make connections while the power
is on. Sensitive electronic components can be damaged by sudden power surges.
Only experienced electronics personnel should open the PC chassis.
Avertissement! Toujours débrancher le cordon d’alimentation du chassis
lorsque vous travaillez sur celui-ci. Ne pas brancher de connections lorsque
l’alimentation est présente. Des composantes électroniques sensibles peuvent
être endommagées par des sauts d’alimentation. Seulement du personnel
expérimenté devrait ouvrir ces chassis.
Caution Always ground yourself to remove any static charge before touching the
CPU card. Modern electronic devices are very sensitive to static electric charges.
As a safety precaution, use a grounding wrist strap at all times. Place all electronic
components in a static-dissipative surface or static-shielded bag when they are
not in the chassis.
Attention Toujours verifier votre mise à la terre afin d’éliminer toute charge
statique avant de toucher la carte CPU. Les équipements électroniques moderns
sont très sensibles aux décharges d’électricité statique. Toujours utiliser un
bracelet de mise à la terre comme précaution. Placer toutes les composantes
électroniques sur une surface conçue pour dissiper les charge, ou dans un sac
anti-statique lorsqu’elles ne sont pas dans le chassis.
For your safety carefully read all the safety instructions before using the device. Keep this user
manual for future reference.
•Always disconnect this equipment from any AC outlet before cleaning. Do not use liquid or
spray detergents for cleaning. Use a damp cloth.
•For pluggable equipment, the power outlet must be installed near the equipment and must
Alternating Current! The Protective Conductor Terminal (Earth Ground)
symbol indicates the potential risk of serious electrical shock due to improper
grounding.
Mise à le terre ! Le symbole de Mise à Terre indique le risqué potential de
choc électrique grave à la terre incorrecte.

5
Preface
be easily accessible.
•Keep this equipment away from humidity.
•Put this equipment on a reliable surface during installation. Dropping it or letting it fall
could cause damage.
•The openings on the enclosure are for air convection and to protect the equipment from
overheating.
•Do not cover the openings.
•Before connecting the equipment to the power outlet make sure the voltage of the power
source is correct.
•Position the power cord so that people cannot step on it. Do not place anything over the
power cord.
•If the equipment is not used for a long time, disconnect it from the power source to avoid
damage by transient over-voltage.
•Never pour any liquid into an opening. This could cause fire or electrical shock.
•Never open the equipment. For safety reasons, only qualified service personnel should
open the equipment.
•All cautions and warnings on the equipment should be noted.
•Do not leave this equipment in an uncontrolled environment where the storage
temperature is below -20°C (-4°F) or above 60°C (140°F). It may damage the
equipment.
Caution Use the recommended mounting apparatus to avoid risk of injury.
Attention Utiliser l’appareil de fixation recommandé pour éliminer le risque
de blessure.
Warning!
Only use the connection cords that come with the product. When in
doubt, please contact the manufacturer.
Avertissement! Utiliser seulement les cordons d’alimentation fournis
avec le produit. Si vous doutez de leur provenance, contactez le
manufacturier.
Warning!
Always ground yourself against electrostatic damage to the device.
Avertissement! Toujours vérifier votre mise à la terre afin que
l’équipement ne se décharge pas sur vous.
•Cover workstations with approved anti-static material. Use a wrist strap connected
to a work surface and properly grounded tools and equipment.
•Use anti-static mats, heel straps, or air ionizer for added protection.
•Avoid contact with pins, leads, or circuitry.
•Turn off power and input signals before connecting test equipment.
•Keep the work area free of non-conductive materials, such as ordinary plastic
assembly aids and Styrofoam.
•Use filed service tools, such as cutters, screwdrivers that are conductive.
•Always put drivers and PCB’s component side on anti-static foam.
Replaceable Batteries
If am equipment is provided with a replaceable battery and if replacement by an incorrect type
could result in an explosion (For example with some lithium batteries), the following applies:
•The battery is placed in an OPERATOR ACCESS AREA, there shall be a marking
close to the battery or a statement in both the operating and the servicing instructions;
•If the battery is placed elsewhere in equipment, there shall be a marking close to the
battery or a statement in the servicing instructions.
These marking or statement shall include the following or similar text:

6 PT Series HMI Quick Start Guide
Caution
Risk of explosion if battery is replaced by an incorrect type. Dispose of
used batteries according to the instructions.
Attention Risque d'explosion si la batterie est remplacée par un type incorrect.
Jetez les piles usagées conformément aux instructions.
General Guideline
It is recommended to reboot the device when some functions are defect or inactive. If it
still can't solve the problems please contact your dealer or agent.
Important Information
Federal Communications Commission Radio Frequency Interface Statement
This device complies with part 15 FCC rules.
Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class "B" digital
device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the interference
at him own expense.
EC Declaration of Conformity
This equipment is in conformity with the requirement of the
following EU legislations and harmonized standards. Product also
complies with the Council directions.
Electromagnetic Compatibility Directive (2014/30/EU)
•EN55024: 2010 EN 55022: 2010 Class B
oIEC61000-4-2: 2009
oIEC61000-4-3: 2006+A1: 2007+A2: 2010
oIEC61000-4-4: 2012
oIEC61000-4-5: 2014
oIEC61000-4-6: 2013
oIEC61000-4-8: 2010
oIEC61000-4-11: 2004
•EN55022: 2010/AC:2011
•EN61000-3-2:2014
•EN61000-3-3:2013
Low Voltage Directive (2014/35/EU)
•EN 60950-1:2006/A11:2009/A1:2010/A12:2011/ A2:2013

7
About This User Manual
About This User Manual
This User Manual provides information about using the Winmate® PT Series HMI. This User
Manual applies to the PT Series HMI.
The documentation set for the PT Series HMI powered by Intel® Pentium® N4200 Processor
(2M Cache, up to 2.5 GHz) provides information for specific user needs, and includes:
•PT Series HMI User Manual – contains detailed description on how to use the HMI
device, its components and features.
•PT Series HMI Quick Start Guide - describes how to get the HMI up and running.
Note:
Some pictures in this guide are samples and can differ from actual product.
Document Revision History
Version Date Note
1.0 5-May-2020 Initial document release.

8 PT Series HMI Quick Start Guide
Chapter 1: Introduction
This chapter gives you product overview, describes features and
hardware specification. You will find all accessories that come with the
HMI in the packing list. Mechanical dimensions and drawings included in
this chapter.

9
0BChapter 1: Introduction
1.1 Introduction
The PT Series HMI runs on high performance Intel® Core® i5-7200U processor. Multiple I/O
interface includes Giga LAN port, serial interface RS-232/422/485 for machine-to-machine
communications, and two USB 3.0 ports for data transfer. Chassis housing is protected with
IP65 standard against water and dust from the front side. The PT Series HMI is an ultimate
solution for industrial automation and Point-of-Sale (POS) applications.
1.2 Product Features
Winmate® PT Series HMI features:
•32” screen with PCAP touch
•Intel® Pentium® N4200 (2M Cache, up to 2.5 GHz)
•Fanless cooling system and ultra-low power consumption
•Front IP65 for protection against water and dust
•A true flat, easy-to-clean front surface with edge-to-edge design
•Plenty of I/O, including 1 x RJ-45 (LAN), 1 x RS232/422/485, 2 x USB 3.0
1.3 Package Contents
Carefully remove the box and unpack your HMI device. Please check if all the items listed
below are inside your package. If any of these items are missing or damaged contact us
immediately.
Standard factory shipment list:
•HMI Device
•Quick Start Guide
(Hardcopy) •Driver CD & User Manual
Varies by product
specifications Part No. 91521110106D Part No. 91521110106E
•Power Cord •AC Adapter (12V/ 84W)
•Terminal Block 3 Pin to
DC Jack Connector
Varies by country Part No. 922D084W12V1 Part No. 94J602G030K0

10 PT Series HMI Quick Start Guide
1.4 Mechanical Dimensions
This section describes appearance, connectors’ layout and mechanical dimensions of PT
Series HMI. Notice that this is a simplified drawing and some components are not marked in
detail. Please contact our sales representative if you need further product information.
32-inch, W32IP3S-PTA3
Unit: mm
Dimensions: 798.94 x 477.94 x 64.7
No.
Description
No.
Description
①RJ-45 (LAN) ④12V DC Terminal Block
②USB 3.0 x 2 ⑤RJ-45 (LAN)
③RS232/422/485
1.5 Physical Buttons
PT Series HMI has five physical buttons located on the bottom side.
Item Description
Power – Press to turn on/ off the device.
Up - Press to adjust volume/ brightness up.
Down - Press to adjust volume/ brightness down.
Left -Press to move LEFT in the navigation menu.
Right -Press to move RIGHT in the navigation menu.

11
0BChapter 1: Introduction
1.6 Speaker
Two speakers are located on the rear side of the PT Series HMI.
1.7 Connector Description
Terminal interfaces are located on the bottom side of the HMI device.
Note:
Notice that input and output connectors vary by product size and
specifications.
Terminal interfaces description:
Item Description
Terminal Block 3 Pin– Provides power to the HMI, accepts 12V DC power
input.
RS-232/422/485 – Connects external devices to HMI device.
Example: A barcode reader or scanner to HMI device.
Two USB 3.0- Connects USB 3.0 compatible devices to HMI device.
Example: A printer to HMI device.
RJ45 (LAN) – Connects HMI device to Ethernet network.

12 PT Series HMI Quick Start Guide
Chapter 2: Getting Started
This chapter tells you important information on power supply,
adapter and precautions tips. Pay attention to power
considerations.

13
1BChapter 2: Getting Started
2.1 Connector Description
2.1.1 Power Input Connector
The DC power source input of the panel PC is a 3 pin terminal block connector that supports
12 V DC power input.
Pin assignment and connector description of terminal block connector.
2.1.2 Ethernet Connector
The HMI device has one RJ45 10/100/1000 Mbps Ethernet interface (LAN) for connecting to
the internet and one RJ45 10/100/1000 Mbps Ethernet interface (LAN).
Pin assignment and connector description of RJ45 connector.
2.1.3 Serial Port Connector
The PT Series HMI has one serial port connector to connect your HMI to external devices such
as mouse, modem or printer. You can configure serial port settings via jumpers located on the
motherboard.
Pin assignment and connector description of serial port connector.
Voltage
Minimum Voltage 11.4V
Maximum Voltage 12.6V
Maximum Current 4.2A
Pin №
Signal Name
Pin №
Signal Name
1
TX1+
2
TX1-
3
TX2+
4
TX2-
5
TX3+
6
TX3-
7
TX4+
8
TX4-
Pin №
RS-232
(Default)
RS-422 RS-485
1
DCD
TxD-
D-
2
RXD
TxD+
D+
3
TXD
RxD+
NC
4
DTR
RxD-
NC
5
GND
GND
GND
6
DSR
NC
NC
7
RTS
NC
NC
8
CTS
NC
NC
9
RI
NC
NC

14 PT Series HMI Quick Start Guide
2.1.4 USB Connector
The PT Series HMI device has two USB 3.0 connectors. Use USB 3.0 connector to connect
your HMI device to other USB 3.0 compatible devices.
Pin assignment and connector description of USB connector.
2.2 Serial Port Setting
You can configure RS-232/422/485 port setting of PT Series HMI in BIOS. To enter the BIOS
setup, you need to connect an external USB keyboard, and press Del key when the prompt
appears on the screen during start up. The prompt screen shows only few seconds so need
press Del key quickly.
Important:
Updated BIOS version may be published after the manual released.
Check the latest version of BIOS on the website.
Pin №
Signal Name
Pin №
Signal Name
1
+5V
2
USB_D-
3
USB_D+
4
GND
5
STDA_SSRX-
6
STDA_SSRX+
7
GND_DRAIN
8
STDA_SSTX-
9
STDA_SSTX+
10
+5V
11
USB_D-
12
USB_D+
13
GND

15
1BChapter 2: Getting Started
BIOS Setup Utility > Advanced >Serial Port

16 PT Series HMI Quick Start Guide
Chapter 3: Mounting
This chapter provides mounting guide for all available mounting
options. Pay attention to cautions and warning to avoid any
damages.

17
2BChapter 3: Mounting
3.1 Wiring Requirements
The following common safety precautions should be observed before installing any electronic
device:
•Strive to use separate, non-intersecting paths to route power and networking wires. If
power wiring and device wiring paths must cross make sure the wires are perpendicular
at the intersection point.
•Keep the wires separated according to interface. The rule of thumb is that wiring that
shares similar electrical characteristics may be bundled together.
•Do not bundle input wiring with output wiring. Keep them separate.
•When necessary, it is strongly advised that you label wiring to all devices in the system.
•Do not run signal or communication wiring and power wiring in the same conduit. To
avoid interference, wires with different signal characteristics (i.e., different interfaces)
should be routed separately.
•Be sure to disconnect the power cord before installing and/or wiring your device.
•Verify the maximum possible current for each wire gauge, especially for the power cords.
Observe all electrical codes dictating the max. current allowable for each wire gauge.
•If the current goes above the maximum ratings, the wiring could overheat, causing
serious damage to your equipment.
•Be careful when handling the unit. When the unit is plugged in, the internal components
generate a lot of heat which may leave the outer casing too hot to touch.
3.2 VESA Mount
This device supports VESA mount to fit any industrial use.
Size
VESA Plate
Screw Size
32”
100 x 200 mm, 200 x 200 mm
M4 x 5
Installation Instruction
Use Philips M4x5 screws to fix the desk stand to VESA holes on the back cover of the device.
*The picture is for demonstration purposes only. VESA mount accessories are not supplied by
Winmate.

18 PT Series HMI Quick Start Guide
3.3 Turning On
Follow the following steps to turn on your device:
1. Connect one side of the DC jack connector to the 3 pin terminal block of the HMI device.
2. Connect the other side of the DC jack connector to the power cord.
3. Connect the power cord to the AC adapter
4. Plug the power cord to the AC outlet.
5. Press Power button on the rear OSD panel.
Caution
Use only the AC adapter included in your package. Using other AC
adapters may damage the device.
3.4 Turning Off the Device
You can Turn OFF the HMI device with the Windows power settings.
To shut down the device:
1. Tap Start >Shut down.
2. Wait for your HMI device to completely turn off before disconnecting the power cord (if
necessary).
Alternating Current
This product must be grounded. Use only a grounded AC outlet. Install the
additional PE ground wire if the local installation regulations require it.

19
3BChapter 4: Operating the Device
Chapter 4: Operating the Device
In this chapter you will find instructions on how to operate the HMI device.

20 PT Series HMI Quick Start Guide
4.1 Introduction
Your HMI supports Windows 10 IoT Enterprise operating system:
•Windows 10 IoT
Important:
The device is shipped with the OS System according to your order. Contact us if
you have any questions regarding OS settings.
4.2 Multi-Touch
The touch screen supports the core gestures for Windows.
Gesture
Windows Usage
Gesture Action
Action
Tap/
Double-tap
Click / Double-
click
Click or double-click
Panning with
Inertia
Scrolling
Drag one or two
fingers up and down
Selection/Drag
(left to right
with one
finger)
Mouse-drag/
Selection
Drag one finger
left/right
Zoom
Zoom (default to
CTRL key +
scroll wheel)
Move two fingers
apart/ toward each
other
Rotate
No system
default unless
handled by
Application
Move two fingers in
opposite directions
or Use one finger to
pivot around another
Two-Finger tap
N/A - Exposed
through Gesture
API, used by
Application
discretion
Tap two fingers at the
same time (where the
target is the midpoint
between fingers)
Press and
Hold
Right-click
Press, wait for blue-
ring animation to
complete, then release
Flicks
Default: Pan Up/
Down/ Back, and
Forward
Make quick drag
gestures in the
described direction