WizarPOS Q2 User manual

01 Packing List
Intelligent Security
Thank you for using the product of WizarPOS !
Certification in progress ...
02 Front View 03 Left / Right View
04 Top / Bottom View 05 Back View 06 Back View
User Manual
www.wizarpos.com
Q2Smart POS
Q2 Terminal 5V 2A Adapter
DC Cable 7.2V Lithium Battery
3
3
4
4
5
6
1
1
7
2
2
3
3
4 Indicators
5Menu Button
1
1
5.5”Capacitive Touch Screen
2
2
MIC
6Home Button 7Return Button
4
4
Magnetic Card Reader
1 2 3 4
5
Left
Right
1Volume Keys
3Micro USB Port
2Power Key
4DC Port
5IC Card Reader
1
Top
Bottom
2Contactless Card Reader
158mm Thermal Printer
2
3
2
2Camera
1Speaker
3Battery Compartment Cover
1
4
3
2
1
4Battery Connector
1SAM/SIM card slot
3Micro SIM Card Slot
2TF Card Slot

07 Operating instructions 08 Specification 09 Safety Precaution for Use
11 WizarPOS Warranty Regulations 12 Description of Environmental Protection 13 wizarPOS repair records
400-608-2601
V1.2, Jul 2020
10 Trouble shooting
Part
Harmful substances
Pb Hg Cd Cr(VI) PBB PBDE
LCD and
TP Module
Housing and
keypad
PCBA and
components
Accessories
This table is made according to requirement of SJ/T 11364.
○ means the harmful substance concentration in the parts is
under the limits in GB/T 26572.
× means the harmful substance concentration of one or more
homogeneous materials in the parts is exceeded the limits in
GB/T 26572.
NOTE: Parts which marked × are compliant to China RoHS
Regulation and EU RoHS Directive.
○
×○ ○ ○ ○
○× ○ ○ ○ ○
○○ ○ ○ ○ ○
○○ ○ ○ ○ ○
a) Please insert the battery first, and fix the battery cover.
b) Please charge if the battery has not enough power.
c) Load the paper roll, and close the printer cover.
Before use
1
a) Press “power” key for 3 seconds, you can power on the POS.
b) After secure booting, it will display desktop, you can operate the POS.
c) You can turn on/off the LCD by quickly press the “Power” key.
d) When the POS is power on, press “power” key for 3 seconds, it will
display the power off menu, follow the menu to power off the POS.
Power on and off
2
a) Pull down the status bar at the top of desktop, it will display the notification
interface.
b) Click the menu icon in upper right corner of the screen, it will display
the function switch interface.
c) Click the “setup” icon, it will display the setup interface. Please setup
the POS if needed.
System setup
3
a) a)Please insert the chip card into the smart card slot with the chip end facing up.
b) Swipe the magnetic stripe card with magnetic stripe facing to screen,
you can bi-directional swipe the card.
c) Tap the contactless card close to the card reader area quickly.
Bank card operation
5
Please follow the instructions of your payment APP provider.
Payment operation
4
All features and specifications are subject to change without notice.
Contact wizarPOS website for more details.
www.wizarpos.com
Detailed Description
Secure Android 6.x
Qualcomm Snapdragon CPU
1GB RAM, 8GB Flash, Optional 2GB RAM, 16GB Flash
5.5" color LCD with touch panel (720×1280)
58mm High speed Thermal Printer
barcode and 2D barcode scanner
PCI PTS 5.0
ISO14443 Type A & B, Mifare,
Contactless EMV Level 1，
Mastercard Paypass, Visa Paywave
ISO7816, EMV Level 1 & Level 2
ISO7811, Track 1/2/3, Bi-direction
1SIM/1SAM slot, 1Micro SIM slot, TF card×1
GSM, CDMA2000, WCDMA, FDD-LTE,
TDD-LTE,Wi-Fi
Built-in microphone, speaker
Micro USB OTG
7.2V，2600mAh
5V 2A adapter，supports USB charging
188×85×69 mm
415g (No printing paper)
Specification
Software Platform
Processor
Memory
Display
Printer
Scanner
Security Certification
Contactless Card
IC Card
MSR
Slots
Communication
Audio
USB
Battery
Charging
Dimension
Weight
Operating temperature
-5℃~40℃ (+23℉ to 104℉)
Operating humidity
5％~95％ No condensation
Storage temperature
-20℃~60℃ (-4℉ to 140℉)
Environment
◆ The system will became slow if too many APPs installed.
◆ Pleases use dry and clean cloth to clean the POS, Do NOT use chemical.
◆ Do NOT expose the POS under heavy sunlight for long time.
◆ Do NOT use sharp and hard objects to touch the screen.
◆ Do NOT throw the POS, charger or battery as common household garbage.
Please support recycle according to local environment rules.
◆ User shall bear the risks of installation and usage of third party APPs.
◆ Do NOT refit the POS, that is illegal to privately refit financial POS.
Attention
◆ Please use the original battery and charger, otherwise that may cause
product damage or personal injury.
◆ Do NOT put the battery into fire, otherwise it will cause explosion.
entering the water.
◆ The battery is forbidden to immerse, the battery can not be used again after
◆ Replacing with a wrong model battery may cause an explosion.
◆ If battery is deformed or in abnormal heat, stop using it and replace it with
new battery.
◆ Do NOT short circuit battery, otherwise that will cause personal injury or
battery permanent damaged.
Trouble Trouble shooting
Cannot connect
the mobile network
◆Check whether the function of “data” is open.
◆Check whether the APN is correct.
◆Check whether the data service of SIM is activated.
Paper jam
◆Reload the paper roll, or check if there is
crease on paper roll.
◆Check if the cover of printer is closed.
◆Check whether the slot is blocked by the receipt of
last transaction .
◆Check if the print roller is missing.
Display unstable ◆The display may be interfered by instability voltage
when charging, please reconnect the plug.
No response ◆Restart the APP or operation system.
Operation very slow ◆Please exit APPs which are not necessary.
WizarPOS provide after-sales service according to relative laws. Please
read the following warranty terms.
1. Warranty period: one year for POS and charger, and 6 months for battery cell.
3. It's recommended to contact your local distributor firstly for supports.
4. Please show product warranty card with true information.
2. In warranty period, wizarPOS provide free repair/replace service, if the
product has non artificial product failures.
Product warranty policy
Situations due to following reasons are not covered under warranty policies.
While we can provide charge service.
1. Without our permission, the POS is maintenance by user.
2. The OS of POS is changed by user without permission from WizarPOS.
3. The trouble is caused by the third party APP which is installed by user.
4. Damage due to improper use which like falling, squeeze, hit, soaking,
burning…
Warranty limitation clause
5. No warranty card, or cannot provide true information in card.
6. Expiry of guarantee period.
7. Caused by other actions which are forbidden by related laws.
List of harmful substances in the product and logo of environment-friendly use period.
This is environment-friendly use period logo
of the product. This logo means that in this
period the product will not leak harmful
substances in normal usage.
Repair date Repair content
After-Sale Service Hotline: [phone]
For more information, please log on to the company's official website
http://www.wizarpos.com
Storage Humidity
10％~93％ No condensation

FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and receiver.
· Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications to this device not explicitly approved by manufacturer could void your authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Specific Absorption Rate (SAR) information:
This Smart POS meets the government's requirements for exposure to radio
waves. The guidelines are based on standards that were developed by independent
scientific organizations through periodic and thorough evaluation of scientific studies.
The standards include a substantial safety margin designed to assure the safety of all
persons regardless of age or health. FCC RF Exposure Information and Statement
the SAR limit of USA (FCC) is 1.6 W/kg averaged over one gram of tissue. Device
types: Smart POS has also been tested against this SAR limit. This device
was tested for typical body-worn operations with the back of the phone kept 10mm
from the body. To maintain compliance with FCC RF exposure requirements, use
accessories that maintain an 10mm separation distance between the user's body and
the back of the phone. The use of belt clips, holsters and similar accessories should
not contain metallic components in its assembly. The use of accessories that do not
satisfy these requirements may not comply with FCC RF exposure requirements, and
should be avoided.