Wolf CTWH36 User manual

Cooktop Ventilation Hoods Use & Care Guide

2 | Wolf Customer Care 800.222.7820
Contents
4Safety Precautions
6Hood Features
7Hood Operation
9Care Recommendations
10 Troubleshooting
11 Wolf Warranty
COOKTOP VENTILATION HOODS
Customer Care
The model and serial number are printed on the enclosed
product registration card. Both numbers are also listed on
the product rating plate. Refer to page 10 for rating plate
location. For warranty purposes, you will also need the date
of installation and name of your authorized Wolf dealer.
Record this information below for future reference.
If your product ever needs attention, be sure to use a Wolf
factory certied service provider recommended by our
customer care center, or select one from our list of providers
available at wolfappliance.com/locator. All factory certi-
ed service providers are carefully selected and thoroughly
trained by us.
SERVICE INFORMATION
Model Number
Serial Number
Date of Installation
Certied Service Name
Certied Service Number
Authorized Dealer
Dealer Number
Important Note
To ensure this product is installed and operated as safely
and efciently as possible, take note of the following types
of highlighted information throughout this guide:
IMPORTANT NOTE highlights information that is especially
important.
CAUTION indicates a situation where minor injury or product
damage may occur if instructions are not followed.
WARNING states a hazard that may cause serious injury or
death if precautions are not followed.
IMPORTANT NOTE: Throughout this guide, dimensions in
parentheses are millimeters unless otherwise specied.

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Thank You
Thank you for your purchase. We look forward to being part of your home for decades
to come. As a third-generation family-owned company, we take a very personal stake in
the preparation of your family’s food. We built our business and our reputation on helping
families serve the nest food possible.
With your purchase, you receive one of the strongest warranties in the appliance industry.
Take a moment to read the full warranty statement on page 11. It’s also important to
register your Wolf appliance to ensure that you don’t miss out on exclusive owner ben-
ets, such as; assurance that you will be taken care of in the unlikely event that service
becomes necessary during the warranty period, and a proof-of-purchase record in case
of a home insurance claim. You may register by one of the following options:
•Mail in the completed Wolf product registration card.
•Register online at wolfappliance.com/register and create a personalized My Sub-Zero/
Wolf account using the serial number on your product.
•Register by phone by calling Wolf Customer Care at 800-222-7820.
As a Wolf owner, you can count on ongoing support, day in and day out. Our customer
care center is available 24 hours a day, seven days a week and staffed by knowledgeable
product experts at our factory in Madison, Wisconsin. Should the need arise, simply call
800-222-7820 and speak with one of our product experts. They will help troubleshoot any
issues you might have.
We are condent this guide will answer your questions about the features, operation,
and maintenance of your Wolf, but if you have additional questions, please contact us at
800-222-7820 or visit us online at wolfappliance.com.

4 | Wolf Customer Care 800.222.7820
SAFETY PRECAUTIONS
GENERAL SAFETY PRECAUTIONS
•Sufcient air is needed for proper combustion and
exhausting of gases through the ue (chimney) of
fuel burning equipment to prevent back drafting.
•Follow the heating equipment manufacturer’s
guideline and safety standards such as those pub-
lished by the National Fire Protection Association
(NFPA), the American Society for Heating, Refrig-
eration and Air Conditioning Engineers (ASHRAE)
and the local code authorities.
•Do not operate any fan with a damaged cord or
plug. Discard fan or return to an authorized service
facility for examination and/or repair.
•This appliance must be grounded.
CAUTION
For general ventilating use only. Do not use to
exhaust hazardous or explosive materials and
vapors.
•Ducted fans must always be vented to the
outdoors.
•To reduce the risk of re, use only steel ductwork.
•Do not wear loose-tting or hanging clothing when
operating this appliance. It may be ignited by
burners or elements on the cooktop.
•Children should not be left alone or unattended in
the area where this appliance is in use.
CAUTION
To reduce the risk of re and properly exhaust air,
be certain to duct air outside. Do not vent exhaust
air into spaces within walls or ceilings or into
attics, crawl spaces or garages.
IMPORTANT INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
•Read this use & care guide carefully before using
your new ventilation hood to reduce the risk of re,
electric shock or injury to persons.
•Ensure proper installation and servicing. This
appliance must be properly installed and grounded
by a qualied technician.
•Warranty service must be performed by Wolf
factory certied service.
•Installation work and electrical wiring must be done
by qualied person(s) in accordance with all appli-
cable codes and standards, including re-rated
construction codes and standards.
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK, OR INJURY TO PERSONS, OBSERVE
THE FOLLOWING:
a)
Use this unit only in the manner intended by
the manufacturer. If you have questions, con-
tact the manufacturer.
b) Before servicing or cleaning unit, unplug the
appliance or switch power off at service panel
and lock the service disconnecting means
to prevent power from being switched on
accidentally. When the service disconnecting
means cannot be locked, securely fasten a
prominent warning device, such as a tag, to
the service panel.

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SAFETY PRECAUTIONS
IMPORTANT INSTRUCTIONS
GENERAL SAFETY PRECAUTIONS
•Do not repair or replace any part of this appliance
unless specically recommended in this guide. All
other service should be performed by a qualied
technician.
•To avoid motor bearing damage and noisy or
unbalanced impellers, keep drywall spray, con-
struction dust, etc. off power unit.
•When cutting or drilling into wall or ceiling, do not
damage electrical wiring or other hidden utilities.
•Please read the specication label on the ventila-
tion hood for further information and requirements.
WARNING
TO REDUCE THE RISK OF A RANGE TOP
GREASE FIRE:
a)
Never leave surface units unattended at high
settings. Boilovers cause smoking and greasy
spillovers that may ignite. Heat oils slowly on
low or medium settings.
b) Always turn hood ON when cooking at high
heat or when ambéing food (i.e. Crepes
Suzette, Cherries Jubilee, Peppercorn Beef
Flambé).
c) Clean ventilating fans frequently. Grease should
not be allowed to accumulate on fan or lter.
d) Use proper pan size. Always use cookware
appropriate for the size of the surface element.
WARNING
TO REDUCE THE RISK OF INJURY TO
PERSONS IN THE EVENT OF A RANGE TOP
GREASE FIRE, OBSERVE THE FOLLOWING*:
a)
SMOTHER FLAMES with a close-tting lid,
cookie sheet, or metal tray, then turn off the
burner. BE CAREFUL TO PREVENT BURNS.
If the ames do not go out immediately, EVAC-
UATE AND CALL THE FIRE DEPARTMENT.
b) NEVER PICK UP A FLAMING PAN—You may
be burned.
c) DO NOT USE WATER, including wet dishcloths
or towels—a violent steam explosion will result.
d) Use an extinguisher ONLY if:
1) You know you have a Class ABC extin-
guisher, and you already know how to
operate it.
2) The re is small and contained in the area
where it started.
3) The re department is being called.
4) You can ght the re with your back to an
exit.
*Based on“Kitchen Fire Safety Tips” published by NFPA.

6 | Wolf Customer Care 800.222.7820
HOOD FEATURES
Ventilation Hood Features
FEATURE
1Product Rating Plate (above lters)
2Control Panel
3Filters
4LED Lighting
5Telescopic Chimney Flue
BLACK
STAINLESS
GLASS
36" wall hood shown.
2
5
13 4
36" wall hood shown.
2
5
13 4
36" wall hood shown.
2
5
13 4

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Control Panel
BLACK
To operate the ventilation hood, use the touch control panel
on the front of the hood. Indicators will be visible in the
control panel display. Refer to the chart and illustration
below.
INDICATOR FUNCTION
1Low blower speed.
2Medium blower speed.
3High blower speed.
HI Boost has been activated.
FC Replace charcoal lter.
(recirculation application only).
FG Clean grease lters.
FF Filter indicator has been reset.
IR Remote control has been enabled/disabled.
HOOD OPERATION
Black control panel and display.
STAINLESS/GLASS
To operate the ventilation hood, use the control panel on the
front of the hood. Place a nger on the LED indicator and
the unit will optically detect and activate the selected option.
LED indicators for activated controls will illuminate. Refer to
the illustration below.
Stainless/glass control panel.

8 | Wolf Customer Care 800.222.7820
HOOD OPERATION
Control Panel
BLOWER
To adjust blower speed, touch HIGH+, MEDIUM or LOW.
Touch again to turn the blower off.
To initiate boost mode, touch and hold HIGH+ for 3 sec-
onds. Boost increases airow by approximately 20% more
than high, but is limited to 10 minutes. After 10 minutes, the
blower will automatically transition to the previous selected
speed.
DELAY
The delay feature automatically turns the lights and blower
off after 10 minutes of operation.
FILTER
After approximately 100 hours of operation, the lter
indicator will signal the lters need to be cleaned. Refer to
lter removal and care recommendations on page 9.
For black hoods, ‘FG’ or ‘FC’ (recirculation application) will
illuminate on the control panel display. To reset the lter
indicator, touch and hold DELAY for 5 seconds until ‘FF’
appears on the display.
For stainless/ glass hoods, the filter LED will illuminate on
the control panel. To reset the lter indicator, touch FILTER
for 5 seconds.
LIGHT
For black hoods, touch LIGHT for high or touch and hold for
2 seconds for low. Touch again to turn lights off.
For stainless/ glass hoods, touch LIGHT—HIGH or LOW.
Touch again to turn lights off.
ON/OFF
Touch ON/OFF to turn the blower on low. Touch again to
turn the blower off.

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CARE RECOMMENDATIONS
Filter Removal
The grease lters should be cleaned when the filter indicator
is illuminated on the control panel, or after approximately
100 hours of operation. The lters are dishwasher safe.
Refer to care recommendations.
For black hoods, to access lters, release the catch and
gently pull down the front edge of the bottom panel of the
hood and allow it to rotate downward. For stainless/glass
hoods, there is no bottom panel.
To remove lters, refer to the illustrations below.
IMPORTANT NOTE: Do not operate the ventilation hood
without the grease lters.
Care Recommendations
CLEANING
Stainless
steel
Use a nonabrasive stainless steel cleaner and apply
with a soft lint-free cloth. To bring out the natural
luster, lightly wipe surface with a water-dampened
microber cloth followed by a dry polishing
chamois. Always follow the grain of stainless steel.
Control
panel
Use spray degreaser to remove ngerprints and
food soil. Spray on a cloth before wiping panel.
Spray glass cleaner on a cloth to clean black glass.
IMPORTANT NOTE: Do not spray cleaners directly
on the control panel.
Filters Filters are dishwasher safe and are designed to t
most dishwashers. Wipe lters to remove excess
grease before placing in the dishwasher.
FILTER FILTER
Filter removal—black. Filter removal—stainless/glass.

10 | Wolf Customer Care 800.222.7820
TROUBLESHOOTING
Wolf, Wolf & Design, Wolf Gourmet, W & Design and the color red as applied to knobs are registered trademarks and service marks of Wolf Appliance, Inc. Sub-Zero, Sub-Zero
& Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, and Ingredients are registered trademarks and service marks of
Sub-Zero, Inc. (collectively, the “Company Marks.”) All other trademarks or registered trademarks are property of their respective owners in the United States and other countries.
Troubleshooting
OPERATION
Ventilation hood does not operate.
•Verify power is on.
•Verify electrical power to hood and home circuit breaker
is on.
Blower runs but lights do not operate.
•Verify bulbs have not burned out.
Light bulb is burned out.
•LED lighting must be replaced by Wolf factory certied
service.
SERVICE
•Maintain the quality built into your product by contacting
Wolf factory certied service. For the name of the
nearest Wolf factory certied service, check the contact
& support section of our website, wolfappliance.com or
call Wolf customer care at 800-222-7820.
•When contacting service, you will need the model and
serial number of your product. Both numbers are listed
on the product rating plate. Refer to the illustration below
for rating plate location.
•For warranty purposes, you will also need the date of
installation and name of your authorized Wolf dealer. This
information should be recorded on page 2 of this guide.
RATING PLATE
Rating plate location.

Wolf Appliance Residential Limited Warranty
FOR RESIDENTIAL USE
FULL TWO YEAR WARRANTY*
For two years from the date of original installation, this Wolf Appliance product warranty covers all parts
and labor to repair or replace, under normal residential use, any part of the product that proves to be
defective in materials or workmanship. All service provided by Wolf Appliance under the above warranty
must be performed by Wolf factory certied service, unless otherwise specied by Wolf Appliance, Inc.
Service will be provided during normal business hours.
LIMITED FIVE YEAR WARRANTY
For ve years from the date of original installation, Wolf Appliance will repair or replace the following
parts that prove to be defective in materials or workmanship: gas burners (excludes appearance), electric
heating elements, blower motors (ventilation hoods), electronic control boards, magnetron tubes and
induction generators. If the owner uses Wolf factory certied service, the service provider will repair or
replace these parts with the owner paying for all other costs, including labor. If the owner uses non-certi-
ed service, the owner must contact Wolf Appliance, Inc. (using the information below) to receive repaired
or replacement parts. Wolf Appliance will not reimburse the owner for parts purchased from non-certied
service or other sources.
TERMS APPLICABLE TO EACH WARRANTY
The warranty applies only to products installed for normal residential use. The warranty applies only to
products installed in any one of the fty states of the United States, the District of Columbia or the ten
provinces of Canada. This warranty does not cover any parts or labor to correct any defect caused by
negligence, accident or improper use, maintenance, installation, service or repair.
THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT WOLF APPLIANCE,
INC. WILL PROVIDE, EITHER UNDER THIS WARRANTY OR UNDER ANY WARRANTY ARISING BY OPERATION
OF LAW. WOLF APPLIANCE, INC. WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDEN-
TAL DAMAGES ARISING FROM THE BREACH OF THIS WARRANTY OR ANY OTHER WARRANTY, WHETHER
EXPRESS, IMPLIED OR STATUTORY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This warranty gives you specic legal rights and you may also
have other legal rights that vary from state to state.
To receive parts and/or service and the name of Wolf factory certied service nearest you, contact Wolf
Appliance, Inc., P.O. Box 44848, Madison, WI 53744; check the contact & support section of our website,
wolfappliance.com, email us at [email protected] or call 800-222-7820.
*Stainless steel (doors, panels, handles, product frames and interior surfaces) are covered by a limited
60-day parts and labor warranty for cosmetic defects.
*Replacement lters for ventilation hood recirculating kits are not covered by the product warranty.

WOLF APPLIANCE, INC. P.O. BOX 44848 MADISON, WI 53744 WOLFAPPLIANCE.COM 800.222.7820
000000 REV-A 4/2014