Wolpac Wolgate Store User manual

WOLGATE STORE
TECHNICAL MANUAL
Wolpac Controles Eficientes Engineering Dept. MT-102 Aug/2019 Rev.: 01

Wolpac Controles Eficientes Engineering Dept. MT-102 Aug/2019 Rev.: 01 Page 1
Index
1. Introduction.......................................................................................................................2
2. Important Safety Instructions ............................................................................................3
3. Product Description ..........................................................................................................4
4. Equipment Composition....................................................................................................5
5. Technical Specifications ...................................................................................................6
6. Installation ........................................................................................................................7
7. Turning on the equipment...............................................................................................11
8. Integration.......................................................................................................................12
9. Instructions for Use.........................................................................................................14
10. Mechanism.....................................................................................................................15
11. Preventative Maintenance ..............................................................................................16
12. Lubricants and Adhesives...............................................................................................17
13. Exploded View of the Mechanism...................................................................................18
14. List of Mechanism Parts..................................................................................................19
15. Wiring diagram - PWDM II module .................................................................................20
16. General dimensions........................................................................................................21
17. Warranty.........................................................................................................................22

Wolpac Controles Eficientes Engineering Dept. MT-102 Aug/2019 Rev.: 01 Page 2
1. Introduction
Wolpac, a company specialized in Access Control equipment, is proud to be recognized in the market for
the functionality and efficiency of its products, whose qualities and technical warranty are now at your
disposal.
Additional clarifications, comments and suggestions on this manual can be obtained through the technical
support division exercised by our affiliate ATA SERVICE.
Site.: www.wolpac.com/assistenciatecnica
Make sure the version of this manual is the most up to date! Wolpac reserves the right to make any changes
to this document, or to the technical specifications of the product without prior or subsequent notification to
any organization.
Welcome to Wolpac technology.

Wolpac Controles Eficientes Engineering Dept. MT-102 Aug/2019 Rev.: 01 Page 3
2. Important Safety Instructions
General Instructions
The main features of the Wolgate Store, how it should be installed, as well as the care to be taken for the
correct operation of the equipment, are described in this manual. Read carefully before starting any type of
operation to ensure the total and full performance of the product.
Wolpac makes every effort to ensure that this manual is periodically reviewed and whenever significant
changes are made to the project. However, our continuous improvement policy may result in some minor
differences between the unit provided and the description provided in this document.
Electrical Precautions
The electrical energy used to supply this equipment has a voltage sufficient to endanger a person's life.
Before performing any maintenance or repair, you must ensure that the equipment has electrical insulation
and perform tests proving that this insulation is complete.
When the power supply cannot be interrupted, functional tests, maintenance and repairs of electrical units
must only be performed by persons fully qualified in relation to the hazard involved and that appropriate
precautions and training are taken.
Notes about Ownership
All information contained in this document is the property of Wolpac, possession of this manual and use of
the information is strictly limited to persons previously authorized by Wolpac.
Reproduction, transcription, server storage and translation into any language of this document or part thereof
is not permitted without prior authorization from Wolpac.
Changes to the Equipment
No product changes can be made without the authorization of Wolpac, who will be responsible for ensuring
that the proposed change is acceptable in safety and functionality aspects of the equipment. Only persons
authorized by Wolpac may make changes to the equipment.
Good Usage Practices
The equipment being installed should not be abandoned unless all potential electrical and mechanical
hazards have been safely remedied. A responsible person should be left in charge of the equipment when
there is a potential unsafe installation.
The following points below indicate good practices that will contribute to safety and avoid damage to the
equipment:
•Make sure that all electrical power is disconnected and disconnected before proceeding with any
type of work on the equipment.
•Never leave the equipment in a potential unsafe state.
•Only use the correct tools, preferably indicated in this manual.
•When working with the equipment, remove any jewelry that may be conductive, or clothing that may
become entangled in the mechanical parts of the equipment.
Important Notice
The Wolgate Store is a safety product, any child or minor who is going to use the equipment must be
supervised and accompanied by a responsible adult. Wolpac is not responsible for any incidents if this rule is
not applied.

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3. Product Description
The Wolgate Store is an automatic access control equipment designed mainly for commercial
establishments, where there is a need for physical separation of certain places, such as stores,
supermarkets etc. It is perfect for use in Self Check-out systems, where it avoids people exiting without
proper payment of the material purchased. It was developed according to the most demanding safety
and ergonomics standards, and also allows use by people without disabilities or those carrying large
objects. With a sophisticated design, the Wolgate Store applies to various environments and architectural
projects, can be used in both directions of passage, from (A) to (B) or vice versa, as shown below, and is
controlled only by infrared sensors, a keypad or any other validation systems. It is equipped with a control
module capable of processing and providing information to the system in which the equipment is
interconnected.
Main applications:
•Stores
•Supermarkets
•Bakeries
•Locations with Self Check-out System
Detail of installation positions and directions of passage
* Cycle definition: This is the passage of a user through the equipment, regardless of the direction of
passage.

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4. Equipment Composition
Typical unit of an assembled set
Legend:
1 –Exit Gate
2 - Upper Front Cover
3 - Main Cabinet
4 - Guiding Pictogram
5 - Passage Guidance Label
6 - Lower Front Cover
7 - Sensor Controlled Closure (Optional)
8 - Lower Cover attachment screws

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5. Technical Specifications
Material: Upper Finish Carbon steel painted with epoxy powder paint
Covers Brushed AISI 304 Stainless Steel
Pedestal Finish Brushed AISI 304 Stainless Steel
Internal Structure Carbon steel painted with epoxy powder paint
Exit Gate 303 stainless steel pipe and acrylic banner
Dimensions: See page 20 of this manual.
Installation: Both directions of passage (Fig. page4).
Functionality: Motorized with automatic opening and closing.
Mechanism: Control of the operation of the equipment is performed by a motorized
mechanism located on the inside of the pedestal. The gate is opened by
triggering the motor via a passage signal and closed via a time-out, or
unobstructed passage sensor.
Power Outage: In cases of power outage or emergency events, the equipment is designed to
open in both directions, returning to normal operation after the interrupted
power is restored.
Interface: The equipment is supplied with the PWDM II control module responsible for
user passage control.
Power supply: "Full-range" switch (110/220V)
Maximum consumption : 120W
Protection Index: IP-40
MCBF (Mean Cycles Between Failure): 1 million cycles
MTBF (Mean Time Between Failures): 20,000 hours
MTTR (Mean Time to Repair): Max. 30 min.
Working temperature: -5 to 50°C
Storage temperature: -10 to 55°C
Relative humidity: Max. 95% non-condensing
Approximate weight: 30 kg (individual).

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6. Installation
Note!
Unpacking the product
When receiving the product at the installation site, check that all items are complete and undamaged. In
case of any damage caused by the transport of the product, the extent of the damage must be reported to
the carrier and, if necessary, report the incident to Wolpac.
Please have the Technical Manual on hand, as provided by Wolpac. Wolpac is not responsible for any injury
or damage occurring due to noncompliance with the instructions contained in this Technical Manual provided
with the product.
Items and accessories
Note!
All the tools necessary to install the equipment, as well as how to drill and fix the equipment to the
floor are described in this manual.

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Preparation of the floor
Before installing your equipment, the following items should be checked:
•Conditions of the installation environment.
•Characteristics of the product's power supply.
•Physical space of the location.
•Cabling layout.
Environmental conditions
For the correct operation of the installed equipment, the following conditions should be found:
•Working temperature between -5 and 50°C
•Relative humidity not exceeding 95%
•Environment without any metal dust
•Environment without the presence of solid, liquid, and gaseous polluting components that may
corrode cables and metal components of the equipment.
Caution!
Do not expose the equipment to poor weather conditions or direct sunlight.
General conditions of the floor
The floor must be flat with a slope tolerance of no more than 2% in the equipment installation area.
The concrete used must follow the resistance specifications and have a minimum layer of 100 mm at the
anchorage site of the anchors.
Chemical anchors can be used in cases where there is not enough concrete layer or on special floors such
as granite.
Under the floor, conduits with a minimum diameter of 1" (25.4 mm) must be provided, with passage boxes at
the points indicated in the installation drawing (Fig. page.10).

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Electrical connections
Note!
The electrical installation of this product must be performed by a qualified technical team. The
handling, installation and specifications of the cables must be in accordance with the instructions
based on this manual.
Basic preparation of the electrical installation
Two types of cabling are required for Wolgate Store equipment:
•Power cabling
•Signal communication cabling
Below are instructions for installing the equipment cabling:
•Floor conduits with a diameter of no less than 1" (25.4 mm).
•Install power and signal transmission conduits so that they are separated, avoiding possible noise
problems.
•Install conduits away from high voltage cabling or radio frequency cabling, electric motors, and other
machines.
•Position the conduits as far away from the equipment anchor holes on the floor as possible.
•All cables and conduits are provided by the customer and must be in place prior to installation.
•Check that the main power source is isolated.
Important!
In addition to powering the equipment, the grounding connection is essential for correct and safe
operation of the product.
Specifications
Conductive electrical cables with a minimum section of 1.5 mm² (14 AWG) should be used to supply the
equipment, connecting the equipment directly to the electrical power panel, without the use of outlets or
connectors.
The equipment accepts a variation of +/- 10% on the nominal value of the supply voltage, and the product
power source works at both 110 and 220V voltages.
Important!
For installations with large voltage oscillations it is recommended to use voltage stabilizers.

Wolpac Controles Eficientes Engineering Dept. MT-102 Aug/2019 Rev.: 01 Page 10
Detail of the individual attachment of the equipment
Detail of the installation of the set (900 and 1200 mm)
*Dimensions in mm
1”passage ducts

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7. Turning on the equipment
After performing the entire product installation stage, proceed with the following steps:
1. Check that the electrical interconnection was performed correctly.
2. Activate the power switch.
3. After activating the power switch, check that the equipment performs the functions in the sequence
below:
a. LEDS and pictograms flash red until referencing is completed.
b. During referencing, the Exit Gate opens fully to both sides and then stops in the central
position.
c. At the end of referencing, the LEDS and pictograms turn blue.
Note: If any of the actions described do not take place, the interconnections must be checked, including
the connection of the grounding cable, as well as the presence of electricity. After the check, the steps
must be redone and if the problem persists, technical assistance should be contacted by e-mail
www.wolpac.com/assistenciatecnica.
Congratulations! The equipment is ready for use and integration!

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8. Operating Modes
The Wolgate Store equipment was developed to provide a simple and efficient operation, supporting several
configurations. The main forms of operation as well as their settings are listed below, but other settings can be
customized according to each use.
A) Operation of the set, including an Infrared Sensor Barrier
In the correct direction of passage, the infrared sensor barrier is installed at the beginning of the passage area
determined by its use. When the user passes through the sensor beam, the Wolgate Store exit gates open automatically,
leaving the passage area free for this same user. After the end of a predefined time, which can be configured when
installing the product, the gates close and the equipment is ready to be used again.
In the opposite direction, the user is prevented from passing through the exit gate. If there is an unauthorized passage
attempt an audible alarm is triggered, indicating misuse of the equipment.
Permitted direction
Direction not permitted
B) Operation of the set, including two Infrared Sensor Barriers
In the correct direction of passage, the first infrared sensor barrier is installed at the beginning of the
passage area determined by the use. When the user passes through the sensor beam, the Wolgate Store's
exit gates open automatically, leaving the passage area free for this same user. After the user passes
through the second sensor beam, positioned at the end of the passage area, the gates close and the
equipment is ready to be used again.
In the opposite direction, the user is prevented from passing through the exit gate. If there is an unauthorized
passage attempt an audible alarm is triggered, indicating misuse of the equipment.
Permitted direction

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Direction not permitted
C) Operation of the set, including an Infrared Sensor Barrier and an Exit
Validation/Button System
In the correct direction of passage, the infrared sensor barrier is installed at the beginning of the passage
area determined by its use. When the user passes through the sensor beam, the Wolgate Store exit gates
open automatically, leaving the passage area free for this same user. After the end of a predefined time,
which can be configured when installing the product, the gates close and the equipment is ready to be used
again.
In the opposite direction, the user's passage can be released after a validation performed by the system
deployed. In this case the exit gates open in the opposite direction, allowing the validated user to pass
through. In the same direction, if there is an unauthorized passage attempt through the validation system, an
audible alarm is triggered, indicating misuse of the equipment.
Permitted direction of entry
Exit direction permitted upon validation
Exit direction not permitted due to non-validation

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9. Instructions for Use
The information contained in this item should be used as a basis for instructing users on the correct use of
Wolgate Store equipment.
Using the Wolgate Store
The Wolgate Store is equipped with a motorized mechanism that works in the closed gates regime and is
able to work in uni- or bidirectional form (in one or both directions). The equipment normally has its gates
closed and in the event of attempted passage by an unauthorized user, a motor brake system forces the
automatic return of the gates. The Wolgate Store does not have a mechanical lock, in this attempted
passage the gates always return to their original position, and in these cases an audible alarm is triggered.
Upon a release signal, by means of sensors or simply a release button, the user's is allowed to pass.
In case a user does not proceed to pass through the equipment after release, the control module will wait for
a determined time and after this time (Time Out), the module will cancel the release and will be ready to
receive the release for the next user.
Notes
•The equipment should be used by one person at a time, for users with special needs the
assistance of one more person is recommended.
•Do not try to push down the arm of the equipment with your hands while you are going
through the gate.
•Do not go through the gate using bags or large packages dragging behind you.
•Do not drag bags and/or similar items over the equipment cover.
•No items should be stuck in the arm of the equipment.
Instructions for users
Below are basic instructions on how to use the Wolgate Store equipment, with the following visual
instructions offered by the operational pictogram. These have been developed so that users can get used to
using the product in a quick and practical manner.
Blue
Equipment in normal operation mode. The validation method can be presented in order to pass
through.
Green
Request for release authorized, proceed to pass through the equipment.
Red
Passage not authorized or attempted violation, the validation method must be presented again, or
request assistance from an authorized person.

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10. Mechanism
This is fixed to the internal part of the equipment pedestal by easily accessible screws and complete removal
is done by taking off the lower gate to access the mechanism, thereby facilitating maintenance.
•Motorized mechanism driven by a 24V 30W Brushless DC motor.
•Monitoring of the gate position is performed by a rotary encoder with the ability to gradually slow down the
arm movement.
•Main shaft in solid stainless steel AISI 304 connected directly to the motor and the rotary encoder,
avoiding unnecessary transmissions.
•Connection of the main shaft to the motor through elastic, tensile and torsion-resistant coupling.
•Exit gate constructed of 304 stainless steel pipes, with solid attachment fittings to the main shaft.
•Transparent acrylic banner, 5 mm thickness.
Mechanism overview
Legend:
1 –Encoder
2 –Main Shaft
3 - Shaft - Motor Coupling
4 - Speed reducer
5 –Upper Bearing –Radial
6 - Mechanism Support
7 - Lower Bearing - Axial

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11. Preventative Maintenance
Estimating the flow of a maximum of 60,000 users per month under normal conditions of use, a more
effective verification and possible replacement of the components mentioned below is recommended:
Note!
At each intervention, cleaning must occur for the removal of dust and any foreign bodies from the
internal parts of the equipment.
For residue removal, use a dry flannel (or lint-free fabric). Do not use benzines, solvents, acids or
other aggressive chemicals, steel sponges or rags in the cleaning of the equipment.
The operations described below should be performed every 4 months or 240,000 cycles, whichever
occurs first, and may be changed according to the intensity of the flow of people.
•Check that the displacement of the lock occurs smoothly, observing the action of the motor.
•Check that the bearings rotate freely.
•Test the encoder activation.
•Check that all bolts and nuts are tightened and locked.
•Check that all cables are connected and positioned in a way that does not impair the activation of the
moving parts of the equipment.
•Check that the connectors and terminals are correctly attached.
•Proceed with electrical tests, checking pictograms, arm locking etc.
•There are certain parts in this mechanism that require special care, such as the lubrication of
mechanical items as described and demonstrated in the figure below. The use of specific lubricants
described in item 12 is essential.
Number of cycles (x 1000)
1000
2000
10000
Speed reducer
X
ENCODER
X
Bearings
X
Sensors
X
Elastic Coupling
X

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Main lubrication points
NOTE: Excessive use of lubricant may be harmful to the equipment!
12. Lubricants and Adhesives
In order to avoid premature wear of the mechanical parts of the equipment, subject to abrasion and corrosion
actions, it is recommended to use the following lubricant(s) according to the table below. As well as in the
parts and attachment components (nuts, screws etc.), the use of adhesives is recommended to maintain
their proper functioning:
Lubricant
Application
Lubricant
grease MP-2
Radial Bearing
Axial Bearing
Lubricant
Application
Lubricant
grease MP-2
Upper Radial Bearing
Lower Axial Bearing
Adhesive
Application
Example applications
Permabond
HH 120
(High Torque)
Fastening of screws or other threaded
elements which are not intended to be
removed
Attachment of bearing supports
Attachment of the motor support
Attachment of the upper bearing
-
Permabond
HH 115
(Medium
torque)
Fastening of screws or other threaded
elements which are intended to be
removed
Motor attachment screws
Support mounting screws (sensors, encoder etc.)
Lock Nuts
Cover attachment screws

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13. Exploded View of the Mechanism

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14. List of Mechanism Parts
ITEM
QTY.
DENOMINATION
CODE WOLPAC
01
01
MECHANISM PLATE
29219
02
08
THREADED RIVET INT. BODY HEX. CAB. FINE M6
19164
03
01
MOTOR SUPPORT
29220
04
01
AXIAL BEARING SUPPORT
29221
05
01
MECHANISM SHAFT
29223
06
01
BRAKE FLANGE
29224
07
01
RADIAL BEARING
29225
08
02
3 MM FLAT WASHER
00315
09
01
DIN6885 PARALLEL SQUARE KEY
29228
10
01
DOUBLE ELASTIC COUPLING - DIAPHRAGM
29230
11
01
LOWER AXIAL BEARING
51104
12
01
UPPER RADIAL BEARING 61804-2RZ
23587
13
01
ENCODER K38 - T3N360 DC5-24V
28983
14
02
6 MM SPRING WASHER
04561
15
02
6 MM FLAT WASHER
04670
16
18
HEX HEAD CAP SCREW INT. M6 x 10
07287
17
03
DIN 912 HEXAGON SOCKET HEAD CAP SCREWS INT. M6 x 10
00251
18
02
DIN 7985 CROSS RECESSED RAISED CHEESE HEAD SCREWS M3
X 6
00289
19
02
3 MM SPRING WASHER
00326
20
06
STAINLESS STEEL POP RIVET 4.8 x 14 MM
00355
21
01
24V 30W BRUSHLESS MOTOR
29329