Xerox B1022 User manual

VERSION 1.1
OCTOBER 2018
702P06461
Xerox®B1022 Multifunction Printer
User Guide

© 2018 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design®are trademarks of Xerox Corporation in the
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MOPRIA™is a trademark of the MOPRIA Alliance Inc.
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Wi-Fi CERTIFIED Wi-Fi Direct®is a trademark of the Wi-Fi Alliance.

Xerox®B1022 Multifunction Printer
User Guide
3
1 Safety .......................................................................................................................................... 9
Notices and Safety................................................................................................................. 10
Electrical Safety ..................................................................................................................... 11
General Guidelines ........................................................................................................... 11
Power ord ...................................................................................................................... 11
Emergency Power Off....................................................................................................... 12
Laser Safety..................................................................................................................... 12
Operational Safety................................................................................................................. 13
Operational Guidelines..................................................................................................... 13
Ozone Release ................................................................................................................. 13
Printer Location ............................................................................................................... 13
Printer Supplies ................................................................................................................ 14
Maintenance Safety............................................................................................................... 15
Printer Symbols ...................................................................................................................... 16
Environmental, Health, and Safety ontact Information ........................................................ 21
2 Getting Started........................................................................................................................23
Parts of the Printer................................................................................................................. 24
Front View ....................................................................................................................... 24
Rear View ........................................................................................................................ 24
Internal omponents....................................................................................................... 25
Using the Document Glass............................................................................................... 25
Using the Optional Document Feeder .............................................................................. 26
ontrol Panel ................................................................................................................... 26
Information Pages ................................................................................................................. 29
Accessing and Printing the Information Pages.................................................................. 29
Printing the onfiguration Report at the ontrol Panel ..................................................... 29
Administration Features......................................................................................................... 30
Xerox®entreWare®Internet Services ............................................................................. 30
Accessing Xerox®entreWare®Internet Services ............................................................. 30
Locating the IP Address of the Printer .............................................................................. 30
Automatic Data ollection............................................................................................... 31
Maintenance Assistant..................................................................................................... 31
Viewing Billing and Usage Information ............................................................................ 32
More Information .................................................................................................................. 33
Installation and Setup ........................................................................................................... 34
Installation and Setup Overview ...................................................................................... 34
Selecting a Location for the Printer .................................................................................. 34
onnecting the Printer ..................................................................................................... 34
onfiguring Network Settings .......................................................................................... 38
Enabling the Printer for Scanning ..................................................................................... 38
Power Saver Mode ........................................................................................................... 38
Installing the Driver Software .......................................................................................... 39
Installing the Printer as a Web Service on Devices ............................................................ 42
Mopria, and Google loud Print ....................................................................................... 43

4Xerox®B1022 Multifunction Printer
User Guide
3 Using the Services ..................................................................................................................45
opy...................................................................................................................................... 46
Making a opy................................................................................................................. 47
Adjusting opying Options............................................................................................... 48
Selecting Book opy ........................................................................................................ 53
opying overs................................................................................................................ 54
opying an ID ard ......................................................................................................... 55
Scan To.................................................................................................................................. 57
Sending a Scanned Image to a Destination ..................................................................... 57
Scanning to a Shared Folder on a Network omputer....................................................... 58
Initiating Scanning from a omputer............................................................................... 62
Scanning to a USB Flash Drive ......................................................................................... 62
Adjusting Scanning Settings ............................................................................................ 63
Email..................................................................................................................................... 69
Sending a Scanned Image to an Email Address................................................................ 69
USB ....................................................................................................................................... 71
Scanning to a USB Flash Drive ......................................................................................... 71
Printing from a USB Device .............................................................................................. 71
Address Book ......................................................................................................................... 73
Adding a ontact to an Address Book .............................................................................. 73
Importing a ontact Entry into an Address Book.............................................................. 74
Editing or Deleting an Address Book ontact in Xerox®entreWare®Internet
Services ........................................................................................................................... 74
Job Status.............................................................................................................................. 75
Viewing Active or ompleted Print Jobs............................................................................ 75
Deleting an Active Print Job ............................................................................................. 75
Machine Status...................................................................................................................... 76
Accessing Machine Information ....................................................................................... 76
Printing the onfiguration Report at the ontrol Panel ..................................................... 76
hecking the Toner Level ................................................................................................. 76
Viewing Billing Meter Information ................................................................................... 77
4 Printing......................................................................................................................................79
Printing Overview................................................................................................................... 80
Selecting Printing Options ...................................................................................................... 81
Print Driver Help............................................................................................................... 81
Windows Printing Options ................................................................................................ 82
Macintosh Printing Options.............................................................................................. 83
Linux Printing Options...................................................................................................... 83
Mobile Printing Options ................................................................................................... 85
Printing from a USB Device .............................................................................................. 86
Printing Features.................................................................................................................... 87
Managing Jobs ................................................................................................................ 87
Selecting Paper Options for Printing ................................................................................. 88
Scaling............................................................................................................................. 88

Xerox®B1022 Multifunction Printer
User Guide
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Printing on Both Sides of the Paper .................................................................................. 88
Printing Mirror Images ..................................................................................................... 89
Printing Multiple Pages to a Single Sheet ......................................................................... 89
Print Quality..................................................................................................................... 89
Printing Booklets.............................................................................................................. 89
Printing over Pages ........................................................................................................ 90
Printing Watermarks from Windows ................................................................................. 91
Selecting Print Orientation ............................................................................................... 91
Using ustom Paper Sizes ...................................................................................................... 93
Printing on ustom-Sized Paper ....................................................................................... 93
Defining ustom Paper Sizes............................................................................................ 93
5 Paper and Media ....................................................................................................................95
Supported Paper .................................................................................................................... 96
Ordering Paper................................................................................................................. 96
General Paper Loading Guidelines.................................................................................... 96
Paper that can Damage Your Printer ................................................................................ 96
Paper Storage Guidelines ................................................................................................. 97
Supported Paper Types and Weights ................................................................................ 97
Supported Standard Paper Sizes....................................................................................... 98
Supported ustom Paper Sizes ......................................................................................... 98
Supported Paper Types and Weights for Automatic 2-Sided Printing................................. 98
Supported Standard Paper Sizes for Automatic 2-Sided Printing ....................................... 99
Supported ustom Paper Sizes for Automatic 2-Sided Printing ....................................... 100
Loading Paper...................................................................................................................... 101
Loading Paper in Tray 1 ................................................................................................. 101
Loading Paper in the Optional Tray 2 ............................................................................. 103
Loading Paper in the Bypass Tray................................................................................... 105
6 Maintenance ........................................................................................................................ 109
leaning the Printer ............................................................................................................. 110
General Precautions ....................................................................................................... 110
leaning the Exterior ..................................................................................................... 110
leaning the Scanner..................................................................................................... 110
Ordering Supplies................................................................................................................. 113
When to Order Supplies ................................................................................................. 113
Viewing Toner Level Status............................................................................................. 113
Viewing Printer Supply Status ........................................................................................ 113
onsumables ................................................................................................................. 114
Routine Maintenance Items........................................................................................... 114
Toner artridges ............................................................................................................ 114
Drum artridges ............................................................................................................ 116
Recycling Supplies.......................................................................................................... 116
Moving the Printer ............................................................................................................... 117
Viewing Billing Meter Information ....................................................................................... 118
7 Tr ublesh ting ................................................................................................................... 119

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User Guide
General Troubleshooting ...................................................................................................... 120
Restarting the Printer ..................................................................................................... 120
Printer Fails to Power On ................................................................................................ 120
Printer Resets or Powers Off Frequently .......................................................................... 120
Document Prints from the Wrong Tray ........................................................................... 121
Automatic 2-Sided Printing Problems ............................................................................. 121
Paper Tray Fails to lose................................................................................................. 121
Printing Takes Too Long ................................................................................................. 122
Print Job Fails to Print..................................................................................................... 122
Printer Makes Unusual Noises ........................................................................................ 123
ondensation has Formed Inside the Printer .................................................................. 123
Toner artridge Status Messages ................................................................................... 124
Drum artridge Status Messages ................................................................................... 124
Paper Jams .......................................................................................................................... 125
Minimizing Paper Jams .................................................................................................. 125
Locating Paper Jams ...................................................................................................... 126
learing Paper Jams ...................................................................................................... 127
Troubleshooting Paper Jams .......................................................................................... 141
Print-Quality Problems.......................................................................................................... 143
ontrolling Print Quality................................................................................................. 143
Solving Print-Quality Problems ....................................................................................... 143
opy and Scan Problems...................................................................................................... 147
Getting Help ........................................................................................................................ 148
ontrol Panel Messages ................................................................................................. 148
Using the Integrated Troubleshooting Tools .................................................................. 148
Available Information Pages .......................................................................................... 149
Online Support Assistant................................................................................................ 150
More Information .......................................................................................................... 150
A Specificati ns........................................................................................................................ 151
Printer onfigurations and Options ...................................................................................... 152
Available onfigurations ................................................................................................ 152
Standard Features.......................................................................................................... 153
Physical Specifications ......................................................................................................... 155
Weights and Dimensions................................................................................................ 155
Physical Specifications for Standard onfiguration......................................................... 156
learance Requirements ................................................................................................ 156
Environmental Specifications ............................................................................................... 157
Temperatures................................................................................................................. 157
Relative Humidity .......................................................................................................... 157
Elevation ....................................................................................................................... 157
Electrical Specifications........................................................................................................ 158
Power Supply Voltage and Frequency............................................................................. 158
Power onsumption ....................................................................................................... 158
Performance Specifications .................................................................................................. 159
Printer Warm-up Times .................................................................................................. 159

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Print Speed .................................................................................................................... 159
B Regulat ry Inf rmati n...................................................................................................... 161
Basic Regulations................................................................................................................. 162
ENERGY STAR®Qualified Product................................................................................... 162
United States F Regulations....................................................................................... 162
European Union............................................................................................................. 163
European Union Lot 4 Imaging Equipment Agreement Environmental
Information................................................................................................................... 163
Germany........................................................................................................................ 165
Turkey RoHS Regulation ................................................................................................. 165
Regulatory Information for a 2.4-GHz Wireless Network Adapter.................................... 166
opy Regulations ................................................................................................................. 167
United States................................................................................................................. 167
anada.......................................................................................................................... 168
Other ountries.............................................................................................................. 169
Fax Regulations.................................................................................................................... 170
United States................................................................................................................. 170
anada.......................................................................................................................... 171
European Union............................................................................................................. 172
South Africa................................................................................................................... 172
New Zealand ................................................................................................................. 172
Material Safety Data Sheets ................................................................................................ 174
C Recycling and Disp sal ....................................................................................................... 175
All ountries ........................................................................................................................ 176
European Union................................................................................................................... 177
Domestic/Household Environment ................................................................................. 177
Professional/Business Environment................................................................................. 177
Business Users in the European Union............................................................................ 177
Disposal Outside of the European Union ........................................................................ 177
Battery Symbol Note...................................................................................................... 178
Battery Removal ............................................................................................................ 178
Other ountries.................................................................................................................... 179
D Features................................................................................................................................. 181

Xerox®B1022 Multifunction Printer
User Guide
9
1
Safety
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued and safe operation of
your Xerox printer.
This chapter contains:
• Notices and Safety..................................................................................................................... 10
• Electrical Safety ......................................................................................................................... 11
• Operational Safety..................................................................................................................... 13
• Maintenance Safety................................................................................................................... 15
• Printer Symbols .......................................................................................................................... 16
• Environmental, Health, and Safety ontact Information............................................................. 21

Notices and Safety
Read the following instructions carefully before operating your printer. Refer to these instructions to
ensure the continued safe operation of your printer.
Your Xerox®printer and supplies are designed and tested to meet strict safety requirements. These
include safety agency evaluation and certification, and compliance with electromagnetic regulations
and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox®
materials only.
Note: Unauthorized alterations, which can include the addition of new functions or the
connection of external devices, can affect the product certification. For more information,
contact your Xerox representative.
10 Xerox®B1022 Multifunction Printer
User Guide
Safety

Electrical Safety
GGeenneerraall GGuuiiddeelliinneess
WARNING:
• Do not push objects into slots or openings on the printer. Touching a voltage point or
shorting out a part could result in fire or electric shock.
• Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Turn off the printer when performing these
installations. Disconnect the power cord when removing covers and guards for installing
optional equipment. Except for user-installable options, there are no parts that you can
maintain or service behind these covers.
WARNING: The following are hazards to your safety:
• The power cord is damaged or frayed.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• The printer emits smoke, or the surface is unusually hot.
• The printer emits unusual noise or odors.
• The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Turn off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. all an authorized service representative.
PPoowweerr CCoorrdd
• Use the power cord supplied with your printer.
• Do not use an extension cord or remove or modify the power cord plug.
• Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have
a ground connection terminal.
WARNING: Avoid the potential of electrical shock by ensuring that the printer is
grounded properly. Electrical products can be hazardous if misused.
• Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
• Do not place the printer in an area where people can step on the power cord.
• Do not place objects on the power cord.
• If the power cord becomes frayed or worn, replace it.
Xerox®B1022 Multifunction Printer
User Guide
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Safety

• Do not plug or unplug the power cord while the power switch is in the On position.
• To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power
cord.
• Ensure that the electrical outlet is near the printer and is easily accessible.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is
necessary to disconnect all electrical power from the printer, disconnect the power cord from the
electrical outlet.
EEmmeerr eennccyy PPoowweerr OOffff
If any of the following conditions occur, power the printer off immediately. Disconnect the power cord
from the electrical outlet. ontact an authorized Xerox service representative to correct the problem if
any of the following occurs:
• The equipment emits unusual odors or makes unusual noises.
• The power cable is damaged or frayed.
• A wall panel circuit breaker, fuse, or other safety device has been tripped.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• Any part of the printer is damaged.
LLaasseerr SSaaffeettyy
This printer complies with laser product performance standards set by governmental, national, and
international agencies and is certified as a lass 1 Laser Product. The printer does not emit hazardous
light because the beam is enclosed completely during all modes of customer operation and
maintenance.
Laser Warning: Use of controls, adjustments, or performance of procedures other than those
specified in this manual can result in hazardous radiation exposure.
12 Xerox®B1022 Multifunction Printer
User Guide
Safety

Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.
OOppeerraattiioonnaall GGuuiiddeelliinneess
• Do not remove any paper trays while the printer is printing.
• Do not open the doors when the printer is printing.
• Do not move the printer when it is printing.
• Keep hands, hair, neckties, and so on, away from the exit and feed rollers.
• overs, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
Hot Warning: The metallic surfaces in the fuser area are hot. Always use caution when
removing paper jams from this area and avoid touching any metallic surfaces.
OOzzoonnee RReelleeaassee
This printer produces ozone during regular operation. The amount of ozone produced depends on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information, contact your local Xerox representative, or go to www.xerox.com/environment_
europe.
PPrriinntteerr LLooccaattiioonn
• Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.
To find the weight for your printer configuration, refer to Physical Specifications.
• Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
• Place the printer in an area where there is adequate space for operation and servicing.
• Place the printer in a dust-free area.
• Do not store or operate the printer in an extremely hot, cold, or humid environment.
• Do not place the printer near a heat source.
• Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
• Do not place the printer where it is exposed directly to the cold air flow from an air conditioning
system.
• Do not place the printer in locations that are susceptible to vibrations.
• For optimum performance, use the printer at the elevations specified in Elevation.
Xerox®B1022 Multifunction Printer
User Guide
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Safety

PPrriinntteerr SSuupppplliieess
• Use supplies that are designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
• Follow all warnings and instructions marked on, or supplied with the product, options, and
supplies.
• Store all consumables in accordance with the instructions provided on the package or container.
• Keep all consumables away from the reach of children.
• Never throw toner, print cartridges, drum cartridges, or toner containers into an open flame.
• When handling cartridges, such as toner cartridges, avoid skin or eye contact with toner. Eye
contact can cause irritation and inflammation. Do not attempt to disassemble the cartridge,
which can increase the risk of skin or eye contact.
Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service
Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or
degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies
not specified for this printer. The Total Satisfaction Guarantee is available in the United States
and anada. overage could vary outside these areas. For details, contact your Xerox
representative.
14 Xerox®B1022 Multifunction Printer
User Guide
Safety

Maintenance Safety
• Do not attempt to perform any maintenance procedure that is not described specifically in the
documentation supplied with your printer.
• lean the printer with a dry, lint-free cloth only.
• Do not burn any consumables or routine maintenance items.
• For information on Xerox supplies recycling programs, go to www.xerox.com/gwa.
WARNING: Do not use aerosol cleaners. When used on electromechanical equipment, aerosol
cleaners can cause explosions or fires.
Xerox®B1022 Multifunction Printer
User Guide
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Safety

Printer Symbols
Symbol Description
Warning:
Indicates a hazard that can cause serious injury or death if not avoided.
Hot Warning:
Hot surface on or in the printer. Use caution to avoid personal injury.
Caution:
Indicates a mandatory action to take to avoid damage to the property.
Do not touch the part or area of the printer.
Do not expose the drum cartridges to direct sunlight.
Do not burn the toner cartridges.
Do not burn the drum cartridges.
Do not touch the part or area of the printer.
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User Guide
Safety

Symbol Description
Do not use paper attached with staples or any other form of binding clip.
Do not use folded, creased, curled, or wrinkled paper.
Do not load or use inkjet paper.
Do not use transparencies or overhead projector sheets.
Do not reload paper previously printed on or used.
Do not copy money, revenue stamps, or postage stamps.
Add paper or media.
Paper jam
Lock
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User Guide
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Safety

Symbol Description
Unlock
Document
Paper
WLAN
Wireless Local Area Network
LAN
Local Area Network
USB
Universal Serial Bus
Telephone Line
Modem Line
Postcard
Load envelopes in the tray with the flaps closed and facing up.
18 Xerox®B1022 Multifunction Printer
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Safety

Symbol Description
Load envelopes in the tray with the flaps open and facing up.
NF
Near Field ommunication
Weight
Data Transmission
Paper Feeding Direction Indicator
Start Button
Stop Button
Pause Printing Button
Login In/Out Button
Help Button
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Safety

Symbol Description
Services Home Button
Services Button
Job Status Button
Printer Status Button
Language Button
Power/Wake Button
lear All Button
lear Button
Dial Pause/Redial Button
This item can be recycled. For details, refer to Recycling and Disposal.
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User Guide
Safety