Xerox VersaLink B620 User manual

VERSION 1.0
NOVEMBER 2023
702P08997
Xerox®VersaLink®B620
Printer
User Guide

© 2023 Xerox Corporation. All rights reserved.
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4Xerox®VersaLink®B620 Printer User Guide

Xerox®VersaLink®B620 Printer User Guide 5
Contents
Safety................................................................................................................................................13
Notices and Safety........................................................................................................................14
Conventions.................................................................................................................................15
Product Statements ................................................................................................................15
Electrical Safety ............................................................................................................................19
General Guidelines..................................................................................................................19
Power Cord............................................................................................................................19
Emergency Power Off..............................................................................................................20
Battery Safety........................................................................................................................20
Operational Safety ........................................................................................................................21
Operational Guidelines ............................................................................................................21
Printer Location......................................................................................................................21
Printer Supplies ......................................................................................................................22
Consumable Information.........................................................................................................22
Maintenance Safety ......................................................................................................................23
Environmental, Health and Safety Contact Information.. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . . 24
Product Symbols ...........................................................................................................................25
Getting Started....................................................................................................................................29
Parts of the Printer.........................................................................................................................30
Front View.............................................................................................................................30
Internal Parts.........................................................................................................................31
Rear View..............................................................................................................................32
Control Panel.........................................................................................................................33
Additional Configurations and Options . . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. 35
Paper Tray Options..................................................................................................................36
Power Options ..............................................................................................................................37
Power Saver...........................................................................................................................37
Powering On the Printer or Exiting Sleep Mode . .. . .. . .. . .. .. . . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. . .. . .. .. 37
Restarting, Placing in Sleep Mode, or Powering Off the Printer .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . . .. .. . .. . .. . 38
Accessing the Printer......................................................................................................................39
Authentication.......................................................................................................................39
Authorization.........................................................................................................................40
Personalization.......................................................................................................................40
Accounting............................................................................................................................40
Logging In.............................................................................................................................41
Apps, Features, and Functions..........................................................................................................42
Introduction to Apps...............................................................................................................42
Adaptive Learning...................................................................................................................42
Information Pages.........................................................................................................................43
Printing Information Pages.......................................................................................................43
Configuration Reports..............................................................................................................44
The Embedded Web Server.............................................................................................................45

6Xerox®VersaLink®B620 Printer User Guide
Finding the IPAddress of Your Printer.........................................................................................45
Accessing the Embedded Web Server.........................................................................................46
Logging In Using the Embedded Web Server . . . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. 46
Certificates for the Embedded Web Server. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . . 47
ownloading the Configuration Report from the Embedded Web Server.. . ...... . . . . . ...... . . . . . ..... . . . . . . ..... . . 47
Using the Remote Control Panel Feature.....................................................................................47
ownloading the Print rivers from the Embedded Web Server. .. . . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. 48
Using Xerox®Workplace Cloud to Manage your evice . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . . 48
Installation and Setup....................................................................................................................50
Installation and Setup Overview................................................................................................50
Selecting a Location for the Printer.............................................................................................50
Updating the Printer System Software........................................................................................50
Removing the Internal Packing Materials ....... . . . . ....... . . . . ....... . . . . ...... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... . . 51
Connecting the Printer ...................................................................................................................54
Selecting a Connection Method.................................................................................................54
Connecting to a Computer Using a USB Cable . . . . . ...... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... . . 54
Connecting to a Wired Network.................................................................................................55
Wireless Network Adapter with Bluetooth.. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . . 55
Connecting with Wi-Fi irect.....................................................................................................56
Connecting with Near Field Communication (NFC) . . .. . .. .. . .. . .. . .. . .. . .. .. . . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . . 57
Configuring AirPrint.................................................................................................................59
Configuring a evice for Universal Print . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . 59
Initial Printer Setup........................................................................................................................61
Configuration Watchdog..........................................................................................................61
Fleet Orchestrator...................................................................................................................61
Xerox®Easy Assist Application...................................................................................................62
Installing the Print river Software ...................................................................................................63
Operating System Requirements................................................................................................63
Installing the Print rivers for a Windows Network Printer... . . . ........ . . . ........ . . . ........ . . . ........ . . . ........ . . . . . 63
Installing the Windows Print river .zip File. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . . .. .. . .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . . 64
Installing the Print rivers for a Windows USB Printer . . . .. . .. . .. .. . .. . .. . .. . .. . .. .. . . .. .. . .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. 64
Installing the Printer as a Web Service on evices. .. . . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. . .. .. . . .. .. . .. . .. . .. . .. . .. .. . .. . 65
Installing the rivers and Utilities for Macintosh OS (MacOS) . . .. . .. .. . .. . .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. . .. .. . .. . . 65
Installing Print rivers and Utilities for UNIX and Linux Printing.. . .. .. . .. . .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. . .. .. . .. . . 67
More Information..........................................................................................................................68
Locating the Serial Number ......................................................................................................68
Personalize..........................................................................................................................................69
Personalize Overview......................................................................................................................70
Personalization by the User.............................................................................................................71
Personalizing the Home Screen .................................................................................................71
Personalizing Entry Screen efaults............................................................................................72
Removing App Personalization Using the Control Panel.. . .. .. . . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. . 73
Personalizing the Language......................................................................................................73
Personalization from Adaptive Learning. .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . . .. .. . .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. . 74
Personalized Language Suggestions...........................................................................................74
Managing your Personalization Suggestions . .. . .. . .. .. . .. . .. . .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . . .. . .. .. 74
Contents

Xerox®VersaLink®B620 Printer User Guide 7
Removing All Personalizations..........................................................................................................75
Xerox®Apps........................................................................................................................................77
Xerox®App Gallery........................................................................................................................78
Xerox®App Gallery Overview ....................................................................................................78
Creating a Xerox®App Gallery Account.......................................................................................78
Logging in to your Xerox®App Gallery Account............................................................................79
Installing or Updating an App from the Xerox®App Gallery............................................................79
evice.........................................................................................................................................81
evice Overview.....................................................................................................................81
Accessibility...........................................................................................................................82
About...................................................................................................................................83
Information Pages..................................................................................................................83
Supply Status.........................................................................................................................84
Billing and Usage Counters.......................................................................................................84
Remote Services.....................................................................................................................85
Xerox®Easy Assist (XEA) App....................................................................................................85
Jobs............................................................................................................................................90
Jobs Overview........................................................................................................................90
Job Options...........................................................................................................................90
Managing Jobs ......................................................................................................................90
Managing Special Job Types.....................................................................................................92
Managing Jobs using the Embedded Web Server.. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. 95
Print From....................................................................................................................................97
Print From Overview................................................................................................................97
Printing From a USB Flash rive ................................................................................................97
Printing from Saved Jobs..........................................................................................................98
@PrintByXerox............................................................................................................................100
@PrintByXerox Overview ........................................................................................................100
Printing with the @PrintByXerox App . . ........ . . . ....... . . . . ....... . . . . ....... . . . . . ..... . . . . . . ..... . . . . . ...... . . . . . ...... . . . 100
Xerox®Connect for XMPie.............................................................................................................101
Xerox®Connect for XMPie App Overview...................................................................................101
Printing............................................................................................................................................103
Printing Overview ........................................................................................................................104
Selecting Printing Options.............................................................................................................105
Print river Help ...................................................................................................................105
Windows Printing Options ......................................................................................................105
Macintosh Printing Options ....................................................................................................107
UNIX, Linux, and AS/400 Printing ............................................................................................108
Mobile Printing Options .........................................................................................................111
Print Jobs...................................................................................................................................113
Managing Jobs ....................................................................................................................113
Printing Special Job Types ......................................................................................................114
Printing Features .........................................................................................................................118
Selecting Paper Options for Printing ... . . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... 118
Contents

8Xerox®VersaLink®B620 Printer User Guide
Printing on Both Sides of the Paper..........................................................................................119
Print Quality ........................................................................................................................119
Image Options.....................................................................................................................120
Printing Multiple Pages to a Single Sheet........ . . . . ....... . . . . ....... . . . . ...... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... 120
Printing Booklet Layout..........................................................................................................120
Using Special Pages ..............................................................................................................121
Printing Annotations for Windows............................................................................................123
Printing Watermarks for Windows............................................................................................124
Orientation..........................................................................................................................125
Advanced Printing Options.....................................................................................................125
Using Custom Paper Sizes.............................................................................................................128
efining Custom Paper Sizes...................................................................................................128
Printing on Custom-Size Paper.................................................................................................129
Print From..................................................................................................................................131
Printing From a USB Flash rive ..............................................................................................131
Printing from Saved Jobs........................................................................................................132
Printing from the Embedded Web Server. ....... . . . . ....... . . . . ....... . . . . ...... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... 132
Paper and Media ...............................................................................................................................135
Paper and Media Overview............................................................................................................136
Supported Paper .........................................................................................................................137
Recommended Media ...........................................................................................................137
Ordering Paper.....................................................................................................................137
General Paper Loading Guidelines............................................................................................137
Paper That Can amage Your Printer .......................................................................................137
Paper Storage Guidelines .......................................................................................................138
Paper Characteristics.............................................................................................................138
Supported Paper Types and Weights ........................................................................................139
Supported Standard and Custom Paper Sizes...... . . ........ . . . ........ . . . ........ . . . . ....... . . . . ...... . . . . . ...... . . . . . .. 140
Configuring Paper Tray Settings .....................................................................................................143
Configuring edicated Paper Trays ..........................................................................................143
Paper Size Confirmation.........................................................................................................143
Changing Paper Size, Type, and Color.......................................................................................143
Loading Paper ............................................................................................................................145
Loading Paper in Standard Trays 1–4 .......................................................................................145
Adjusting the Paper Guides in the 550-Sheet Adjustable Trays .... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . .. 148
Loading Paper in the Bypass Tray.............................................................................................149
Loading Paper in 2100-Sheet High Capacity Feeder Tray..... . . ......... . . ........ . . . . ....... . . . . ....... . . . . ....... . . . 152
Printing on Special Paper ..............................................................................................................155
Envelopes............................................................................................................................155
Labels.................................................................................................................................159
Maintenance.....................................................................................................................................163
General Precautions.....................................................................................................................164
Cleaning the Printer.....................................................................................................................165
Cleaning the Printer Exterior ...................................................................................................165
Contents

Xerox®VersaLink®B620 Printer User Guide 9
Supplies.....................................................................................................................................166
Consumables.......................................................................................................................166
Routine Maintenance Items ...................................................................................................166
Ordering Supplies .................................................................................................................166
Toner Cartridges...................................................................................................................167
Imaging Unit.......................................................................................................................169
Paper Tray Feed Roller Assembly..............................................................................................172
Transfer Roller Assembly.........................................................................................................177
Recycling Supplies.................................................................................................................180
Resetting Supply Life Counters ................................................................................................180
Managing the Printer...................................................................................................................181
Viewing the Meter Reading ....................................................................................................181
Printing the Billing Summary Report.........................................................................................181
Moving the Printer.......................................................................................................................182
Troubleshooting.................................................................................................................................183
General Troubleshooting...............................................................................................................184
Restarting the Printer.............................................................................................................184
Printer oes Not Power On.....................................................................................................184
Printer Resets or Powers Off Frequently .. .. .. .. ... .. .. ...... .. .. ..... .. .. .. ... .. .. ...... .. .. .. ... .. .. .. ... .. .. ...... .. .. .. .. 185
Printer oes Not Print............................................................................................................185
Printing Takes Too Long .........................................................................................................186
ocument Fails to Print..........................................................................................................188
ocument Prints from Wrong Tray...........................................................................................189
Empty or Partially Printed ocument ...... . . . . . ...... . . . . . ..... . . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . .. 189
Printer is Making Unusual Noises.............................................................................................189
Automatic 2-Sided Printing Problems. . . . ....... . . . . ....... . . . ........ . . . ........ . . . ......... . . ......... . . ........ . . . . ....... 190
ate and Time Are Incorrect ..................................................................................................190
Wireless Network Adapter Problems.........................................................................................191
Paper Jams ................................................................................................................................192
Locating Paper Jams .............................................................................................................192
Minimizing Paper Jams..........................................................................................................192
Clearing Paper Jams..............................................................................................................193
Troubleshooting Paper Jams...................................................................................................201
Print Problems.............................................................................................................................204
Identifying Print Problems......................................................................................................204
Print-Quality Problems ...........................................................................................................204
Getting Help...............................................................................................................................213
Viewing Error and Alert Messages on the Control Panel. ...... . . . . . ...... . . . . . ..... . . . . . . ..... . . . . . ...... . . . . . ...... . . . 213
Viewing the Error History on the Control Panel .. ......... . . ......... . . ........ . . . ........ . . . . ....... . . . . ...... . . . . . ...... 213
Support Logs........................................................................................................................213
The Embedded Web Server ....................................................................................................214
Online Support Assistant........................................................................................................214
Information Pages................................................................................................................214
More Information.................................................................................................................215
Specifications....................................................................................................................................217
Contents

10 Xerox®VersaLink®B620 Printer User Guide
Printer Configurations and Options.................................................................................................218
Standard Features.................................................................................................................218
Options and Upgrades...........................................................................................................219
Finishing Options..................................................................................................................219
Physical Specifications..................................................................................................................220
Base Configuration ...............................................................................................................220
Base Configuration with 3–Optional Standard Tray Modules and Caster Base . . .. .. . .. . . .. .. . .. . .. . .. . .. . .. . .. . 221
Base Configuration with High Capacity Feeder and Caster Base ...... . . . . . ...... . . . . . ...... . . . . ....... . . . . ....... . . 222
Base Configuration with Optional Standard Tray and High Capacity Feeder with Caster Base .. . . ...... . . . 223
Configuration with Optional Trays and Printer Stand ... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... 224
Clearance Requirements...............................................................................................................225
Base Configuration ...............................................................................................................225
Base Configuration with 3–Optional Standard Tray Modules and Caster Base . . .. .. . .. . . .. .. . .. . .. . .. . .. . .. . .. . 226
Base Configuration with High Capacity Feeder and Caster Base ...... . . . . . ...... . . . . . ...... . . . . ....... . . . . ....... . . 227
Base Configuration with Optional Standard Tray and High Capacity Feeder with Caster Base .. . . ...... . . . 228
Configuration with Optional Trays and Printer Stand ... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... 229
Environmental Specifications.........................................................................................................230
Temperature........................................................................................................................230
Relative Humidity .................................................................................................................230
Elevation.............................................................................................................................230
Electrical Specifications ................................................................................................................231
.........................................................................................................................................231
Performance Specifications ...........................................................................................................232
Printing Resolution................................................................................................................232
Print Speed..........................................................................................................................232
Environmental, Health and Safety Contact Information...... . . . . . ...... . . . . . ...... . . . . ....... . . . . ........ . . . ........ . . . ..... 233
Regulatory Information.......................................................................................................................235
Basic Regulations ........................................................................................................................236
United States FCC Regulations................................................................................................236
Regulatory Information for 2.4-GHz and 5-GHz Wireless Network Adapters ... . . . . ....... . . . ........ . . . ......... 236
Laser Notice ........................................................................................................................237
Canada...............................................................................................................................237
European Union and European Economic Area Compliance.. . . ........ . . . ....... . . . . ....... . . . . ....... . . . . ....... . . . 238
ENERGY STAR......................................................................................................................239
Eurasian Economic Community Certification.. . . . ........ . . . ........ . . . ........ . . . ........ . . . ........ . . . ....... . . . . ....... 241
Germany.............................................................................................................................241
Turkey RoHS Regulation .........................................................................................................242
Ukraine RoHS Compliance......................................................................................................242
Safety Certification......................................................................................................................243
Material Safety ata Sheets..........................................................................................................244
Recycling and isposal........................................................................................................................245
All Countries...............................................................................................................................246
Battery Removal...................................................................................................................246
North America............................................................................................................................247
Contents