Xerox WorkCentre m940 User manual

WorkCentre M940
WorkCentre M950
User
Guide
701P35371
00-ugm940.book Page 1 Monday, July 31, 2000 3:20 PM

Prepared by:
Xerox Industrial Design Human Interface
Graphic Design
Jefferson Road
Henrietta
New York
©2000 by Xerox Limited. All rights reserved.
Copyright protection claimed includes all forms and matters of copyrightable
material and information now allowed by statutory or judicial law or hereinafter
granted, including without limitation, material generated from the software
programs which are displayed on the screen, such as icons, screen displays,
looks, etc.
Xerox ® and all Xerox products mentioned in this publication are registered
trademarks of the Xerox Corporation.
Windows TM is a trademark of Microsoft Corporation. Product names and
trademarks of other companies are also acknowledged.
Changes are periodically made to this document. Changes, technical inaccuracies
and typographical errors will be corrected in subsequent editions.
This document was created on a PC using Adobe Framemaker software.
Publication number: 701P35371
00-ugm940.book Page 2 Monday, July 31, 2000 3:20 PM

User Guide iii
USER GUIDE
Table of Contents
1. BASIC INFORMATION
M940 - M950 WorkCentre Components 1-1
Connections 1-2
Control Panel 1-3
M940 - M950 WorkCentre Components 1-6
Software Components 1-7
Xerox ControlCentre 2.0 - WorkCentre Status Bar 1-9
2. COPYING
Copying 2-1
Copying 2-2
Using the Set Document Feeder (M950 only) 2-3
Copy Color 2-3
Copy Quality 2-3
Paper Setup 2-4
Lighten/Darken 2-5
Reduce/Enlarge 2-6
Select Button 2-8
Menu/Exit 2-8
Copy Quantity Buttons 2-8
00-ugm940.book Page iii Monday, July 31, 2000 3:20 PM

User Guide iv
Clear/Stop 2-8
Start 2-8
3. PRINTING
Printing 3-1
Printing Documents 3-2
Printing Cards 3-3
Printing Envelopes 3-4
Printing Single Envelope 3-4
Printing Several Envelopes 3-5
Printing Iron-On Transfers 3-6
Printing Labels 3-7
Printing Photographs 3-8
Printing Transparencies 3-9
Printing Banners 3-10
4. CUSTOMIZING YOUR WORKCENTRE
Customizing your WorkCentre 4-1
Customizing Copier Features 4-2
Selecting WorkCentre Display Window Language 4-2
Selecting Paper Default 4-3
Selecting Program Timeout 4-3
Selecting Sleep Mode Setting 4-4
Learning How to Customize Print Features on Your PC 4-4
Customizing Scan Features 4-5
Setting a Preset for Email 4-6
5. SCANNING
Scanning 5-1
Scan Using Preset 1 5-2
Sending a Scan through Email 5-3
Scanning Using ControlCentre - Pagis Inbox 5-4
Scanning Using MGI PhotoSuite 5-5
Scanning Using MS Word 5-6
Scanning Using Adobe PhotoShop 5-7
6. FAXING
Faxing from your PC 6-1
00-ugm940.book Page iv Monday, July 31, 2000 3:20 PM

User Guide v
Faxing Using Preset 2 6-2
Faxing From ControlCentre - Pagis Inbox 6-3
7. MAINTENANCE
Maintaining Your WorkCentre 7-1
Changing an Ink Cartridge 7-2
Cleaning the Print Head 7-5
Aligning the Print Head 7-6
Changing the Print Head 7-7
8. TROUBLESHOOTING
Troubleshooting 8-1
Printing a Test Page 8-2
Paper Feeding Problems 8-3
Quality Problems 8-4
Quality Problems 8-5
Quality Problems 8-7
Copier/Printer Problems 8-8
Scanner Problems 8-11
Scanner Problems 8-12
Error Codes 8-13
Error Codes 8-14
9. General Information
General Information 9-1
Service and Support 9-2
Ordering Supplies 9-3
Ink Cartridge/Print Head Re-Order Numbers 9-3
Safety 9-7
00-ugm940.book Page v Monday, July 31, 2000 3:20 PM

User Guide vi
00-ugm940.book Page vi Monday, July 31, 2000 3:20 PM

User Guide 1.1
M940 - M950 WORKCENTRE COMPONENTS
11
1z
Chapter One
BASIC
INFORMATION
M940 - M950 WorkCentre Components
1. CD, Getting Started guide, User Guide, and
Warranty Card (in most countries)
2. WorkCentre Control Panel
3. Ink cartridges (4)
4. Print heads (2)
5. Power cord
6. USB cable
7. Output tray
8 . P a p e r t r a y
9. WorkCentre M950 (Set Document Feeder)
10. WorkCentre M940 9
6
4
8
3
Ink
Cartridges
Catouche
d’Encre
Tintenpatrone
Cartuccia
inhiostro
InktCartridge
Cartucho
detinta
Russian ink
Cartridge
Chineseink
Cartridge
DOCUPRINT M Series
WORKCENTRE M Series
Black Magenta Yellow Cyan
Y104
2
+
-
1
5
7
00-ugm940.book Page 1 Monday, July 31, 2000 3:20 PM

1.2 User Guide
CONNECTIONS
Connections
1. USB cable (included)
2. Power cord
Paper Thickness Knob
The paper thickness knob allows you to choose
envelope or paper printing. An envelope icon
indicates the setting for envelope printing and a
paper icon indicates the dial setting for paper
printing.
1. Paper printing
2. Envelope/card stock printing
1
2
Note: When power is connected the WorkCenter
will automatically go through an adjustment
procedure. Do not disconnect the power cord from
the wall outlet, as the WorkCentre requires a small
amount of power to prevent the ink in the nozzles
from drying.
Note: Always
keep the knob in
the paper
position, except
when printing
envelopes or
card stock.
2
1
00-ugm940.book Page 2 Monday, July 31, 2000 3:20 PM

1.3
User Guide
CONTROL PANEL
1
Control Panel
1.Paper Setup: Select paper type and size
2. Lighten/Darken: Adjust lightness/darkness and color intensity
3. Display: Shows messages
4. Menu/Exit: Enter or exit the menu
5. Clear/Stop: Clear or stop
6. Color: Select between Color and B & W
7. Quality: Select from the following quality options:
• Best
• Normal
• eXpress
• Draft
+
-
1
2
34
5
6
7
8
9
10 12
11 13 14 15
00-ugm940.book Page 3 Monday, July 31, 2000 3:20 PM

User Guide
1.4
CONTROL PANEL
8. Reduce/Enlarge: Adjust the size copy desired
9. Scan Mode: Enter Scan Mode
10. Navigator Control: Move between selections
11. Error light: Lights when error occurs
12. Select button: Select options
13. Copy Quantity: Select copy quantity
14. Start: Starts scanning or copying
15. Power: Turns WorkCentre on and off, however, a residual amount of power is always on, as the
WorkCentre requires a small amount of power to prevent the ink in the nozzles from drying.
00-ugm940.book Page 4 Monday, July 31, 2000 3:20 PM

1.5
User Guide
CONTROL PANEL
1
Paper Tray
The paper trayis inserted into the lowerportion of
the WorkCentre.
Output Tray
The output tray rests on top of the paper tray and
slides into the WorkCentre.
Output Tray Extension
The output tray extension pulls out and flips up.
00-ugm940.book Page 5 Monday, July 31, 2000 3:20 PM

1.6 User Guide
M940 - M950 WORKCENTRE COMPONENTS
M940 - M950 WorkCentre Components
Bypass Tray
The bypass tray is located on the back of the
WorkCentre. To use the bypass tray, flip it down.
The bypass tray is used for loading a variety of
media, including envelopes, banner paper, and
transparencies.
Rear Access Door
The rear access door is located on the back of the
WorkCentre, underneath the bypass tray to
provide access to the paper path.
00-ugm940.book Page 6 Monday, July 31, 2000 3:20 PM

1.7
User Guide
SOFTWARE COMPONENTS
1
Software Components
ControlCentre 2.0:
•Pagis PRO 3.0 : The latest version of Pagis
customized for the M940/950 which
integrates all of the functions into one easy
to use interface. The primary functions
include:
• TextBridge PRO 9.0: Beneficial for
any document where you combine set
format, text, and graphics.
• Pagis Document Management:
Allows you to easily manage any
scanned image, documet or file, and to
i n c o r p o r a t e i t i n t o y o u r a p p l i c a t i o n .
In addition you can set up default
destinations to automatically launch
your desired application and scan
directly to that application.
• Pagis Copier: Scan document and
copy in color.
•Smith Micro Quicklink III PC Fax: Fax
from your desk with your PC’s assistance.
Smith Micro is integrated into Xerox
ControlCentre, so Faxing is as simple as
scanning your document and dragging it to
the PC Fax icon, or using the PC Fax preset.
Note: To set up the five default presets, see
the section, "Customizing scan features" in
Chapter Four.
00-ugm940.book Page 7 Monday, July 31, 2000 3:20 PM

1.8 User Guide
SOFTWARE COMPONENTS
•MGI PhotoSuite: Photo editor modifies
your scanned images to fit your specific
application.
•Adobe Acrobat: Allows you to view and
print PDF files, including on-line manuals.
•Print driver: Allows printing from your PC.
•TWAIN driver: Allows you to scan directly
into your TWAIN-compliant application.
•Status Bar: Allows you to view the status
of the WorkCentre as well as the ink status
without launching Pagis PRO 3.0.
Note: To use your WorkCentre as a scanner,
the WorkCentre TWAIN Scanner driver must
be installed on your PC during print driver
installation and you must have a TWAIN-
compliant software application (for example,
ScanSoft Pagis Pro, MS Word, or MGI
PhotoSuite).
00-ugm940.book Page 8 Monday, July 31, 2000 3:20 PM

User Guide
1.9
XEROX CONTROLCENTRE 2.0 - WORKCENTRE
Xerox ControlCentre 2.0 - WorkCentre Status Bar
Open the WorkCentre Status Bar by selecting Start>Programs>Xerox ControlCentre2.0>Status Bar or
by clicking the Xerox ControlCentre 2.0 - Pagis Inbox.
1. Select the ink level to display the Status/Maintenance window.
2. The display window shows error messages and allows you to change copier settings.
3. Select Settings to change any of the following:
•Scan Presets: Set scan presets. For more information about how to set presets, see the section,
"Customizing scan features" in Chapter 4.
•Copy Defaults: Set copy defaults (color, black and white, quality, and original type) from your PC.
•System Defaults: Set system defaults (paper size/paper default, paper type, program timeout, sleep
mode).
4. Select Help for online help.
00-ugm940.book Page 9 Monday, July 31, 2000 3:20 PM

1.10 User Guide
XEROX CONTROLCENTRE 2.0 - WORKCENTRE
00-ugm940.book Page 10 Monday, July 31, 2000 3:20 PM

User Guide 2.1
COPYING
2
233
Chapter Two
COPYING
Copying
This chapter contains the following information:
• Copying
• Using the Set Document Feeder (M950
only)
• Optimizing copy appearance
00-ugm940.book Page 1 Monday, July 31, 2000 3:20 PM

2.2 User Guide
COPYING
Copying
Open the top.
Place your original face-down on the document
glass.
Closethetop.Pressthedesiredcopyoptions(such
as copy quantity or paper type) from the Control
Panel. When you have finished making your
selections, press Start to copy. To stop copying,
select the Clear/Stop button. Copy options are
covered in more detail in the following pages.
1
2
3
00-ugm940.book Page 2 Monday, July 31, 2000 3:20 PM

2.3
User Guide
USING THE SET DOCUMENT FEEDER (M950 ONLY)
2
Using the Set Document Feeder (M950
only)
Load your original face-down in the Set
Document feeder.
Adjust the side guide.
Press the Start button.
Copy Color
Select either B & W or Color on the left side of the
control panel.
Copy Quality
Select from the following options on the left side
of the control panel:
• Best - Best quality, slowest speed
• Normal - Best overall quality and
speed
• eXpress - Designed for producing
good quality business graphics up to 50
percent faster than normal mode
• Draft - Draft quality and the fastest
speed
Note: You are limited to making one copy in
the Set Document Feeder.
1
2
3
B & W
Color
Best
Normal
eXpress
Draft
00-ugm940.book Page 3 Monday, July 31, 2000 3:20 PM

2.4 User Guide
PAPER SETUP
Paper Setup
Paper Setup allows you to select the paper type
and size.
Press the Paper Setup button.
UsetheUp/DownNavigator buttons
to move between Paper Type and Paper Size.
In Paper Type, use the Right/Left
Navigator buttons to choose from the following
selections:
• Plain Paper
• Coated Paper
• Photo Paper
• Transparency
• Iron-on transfer
• Card Stock
In Paper Size, use the Right/Left
Navigator buttons to choose from the following
selections:
• Letter
• Legal
• A4
• A5
• B5
Note: When copying on card stock, remember to
change the knob on the right side of the
WorkCentre from the plain paper setting to the
envelopesetting,whichhandlesthickerpaperstock.
If you do not change the paper type setting to card
stock or change the knob position, then only the
first page of your job will copy and "Adjust paper
know for thicker paper" will appear on the display.
1
2
+
-
3
+
-
4
+
-
00-ugm940.book Page 4 Monday, July 31, 2000 3:20 PM