Xerox C230 User manual

Version 1.0
July 2021
702P08623
Xerox®C230 Color Printer
User Guide

© 2021 Xerox Corporation. All rights reserved. Xerox®and Xerox and Design®are trademarks of Xerox Corporation in the
United States and other countries.
Ado e®, Ado e PDF logo, Ado e®Reader®, Ado e®Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and
PostScript®are trademarks or registered trademarks of Ado e Systems, Inc.
Apple®, Bonjour®, EtherTalk™, TrueType®, iPad®, iPhone®, iPod®, iPod touch®, AirPrint®and the AirPrint Logo®, Mac®, Mac
OS®, and Macintosh®are trademarks or registered trademarks of Apple Inc. in the U.S. and other countries.
Microsoft®, Windows Vista®, Windows®, Windows Server®, and OneDrive®are registered trademarks of Microsoft
Corporation in the United States and other countries.
Mopria is a trademark of the Mopria Alliance.
Wi-Fi CERTIFIED Wi-Fi Direct®is a trademark of the Wi-Fi Alliance.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of
printer commands (language) and functions included in its printer products. This printer is intended to e compati le with
the PCL language. This means the printer recognizes PCL commands used in various application programs, and that the
printer emulates the functions corresponding to the commands.
All other trademarks are the property of their respective owners.

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Table of Contents
1 Safety .......................................................................................................................................... 9
Conventions........................................................................................................................... 10
Product Statements ............................................................................................................... 11
Maintenance Safety............................................................................................................... 14
Consuma le Information ....................................................................................................... 15
2 Learn About the Printer .........................................................................................................17
Printer Configuration ............................................................................................................. 18
Using the Control Panel ......................................................................................................... 19
Xerox®C230 Color Printer ................................................................................................ 19
Customizing the Home Screen ............................................................................................... 21
Understanding the Status of the Indicator Light .................................................................... 22
Selecting Paper ...................................................................................................................... 23
Paper Guidelines .............................................................................................................. 23
Paper Characteristics........................................................................................................ 23
Unaccepta le Paper......................................................................................................... 24
Storing Paper................................................................................................................... 24
Selecting Preprinted Forms and Letterhead ...................................................................... 25
Supported Paper Sizes...................................................................................................... 25
Supported Paper Types .................................................................................................... 27
Supported Paper Weights................................................................................................. 28
3 Set up, install, and configure................................................................................................29
Selecting a Location for the Printer ........................................................................................ 30
Attaching Ca les.................................................................................................................... 31
Setting up and Using the Home Screen Applications .............................................................. 32
Finding the IP Address of the Printer ................................................................................ 32
Managing Bookmarks ...................................................................................................... 32
Loading Paper and Specialty Media ....................................................................................... 34
Setting the Paper Size and Type....................................................................................... 34
Configuring Universal Paper Settings ............................................................................... 34
Loading the Tray.............................................................................................................. 34
Loading the Manual Feeder ............................................................................................. 37
Installing and Updating Software, Drivers, and Firmware ....................................................... 40
Installing the Software .................................................................................................... 40
Updating Firmware.......................................................................................................... 43
Exporting or importing a configuration file....................................................................... 44
Networking............................................................................................................................ 45

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Connecting the Printer to a Wi-Fi Network ....................................................................... 45
Connecting the Printer to a Wireless Network Using Wi-Fi Protected Setup (WPS) ............ 45
Configuring Wi-Fi Direct................................................................................................... 46
Connecting a Mo ile Device to the Printer........................................................................ 46
Connecting a Computer to the Printer .............................................................................. 47
Deactivating the Wi-Fi Network ....................................................................................... 47
Checking the Printer Connectivity..................................................................................... 48
Printing the Menu Settings Page ............................................................................................ 49
Secure the printer ...................................................................................................................51
Erasing Printer Memory.......................................................................................................... 52
Restoring Factory Default Settings ......................................................................................... 53
Statement of Volatility........................................................................................................... 54
5 Print ...........................................................................................................................................55
Printing from a Computer ...................................................................................................... 56
Printing From a Mo ile Device................................................................................................ 57
Printing from a Mo ile Device Using Mopria™Print Service .............................................. 57
Printing from a Mo ile Device using AirPrint®................................................................... 57
Printing from a Mo ile Device using Wi-Fi Direct®............................................................ 57
Printing a Font Sample List..................................................................................................... 59
Placing Separator Sheets Between Copies .............................................................................. 60
Canceling a Print Jo ............................................................................................................. 61
From the Printer Control Panel ......................................................................................... 61
From the Computer.......................................................................................................... 61
Adjusting Toner Darkness....................................................................................................... 62
6 Use printer menus ..................................................................................................................63
Menu Map............................................................................................................................. 64
Device ................................................................................................................................... 65
Preferences...................................................................................................................... 65
Eco-Mode ........................................................................................................................ 66
Remote Operator Panel .................................................................................................... 67
Notifications.................................................................................................................... 67
Power Management......................................................................................................... 69
Restore Factory Defaults .................................................................................................. 70
Maintenance ................................................................................................................... 70
A out this Printer............................................................................................................. 73
Print....................................................................................................................................... 74
Layout............................................................................................................................. 74
Setup............................................................................................................................... 75
Quality............................................................................................................................. 76
PostScript ........................................................................................................................ 77
PCL.................................................................................................................................. 78
Image ............................................................................................................................. 79
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Paper..................................................................................................................................... 81
Tray Configuration........................................................................................................... 81
Media Configuration........................................................................................................ 81
Network/Ports........................................................................................................................ 83
Network Overview............................................................................................................ 83
Wireless........................................................................................................................... 84
Wi-Fi Direct...................................................................................................................... 87
Ethernet .......................................................................................................................... 87
TCP/IP ............................................................................................................................. 89
SNMP .............................................................................................................................. 91
IPSec............................................................................................................................... 93
802.1x ............................................................................................................................. 94
LPD Configuration............................................................................................................ 94
HTTP/FTP Settings ........................................................................................................... 95
USB................................................................................................................................. 96
Restrict External Network Access ...................................................................................... 96
Security ................................................................................................................................. 98
Login Methods................................................................................................................. 98
Certificate Management.................................................................................................. 99
Login Restrictions........................................................................................................... 100
Erase Temporary Data Files............................................................................................ 100
Miscellaneous ................................................................................................................ 100
Reports................................................................................................................................ 102
Menu Settings Page....................................................................................................... 102
Device ........................................................................................................................... 102
Print............................................................................................................................... 102
Network......................................................................................................................... 102
Trou leshooting................................................................................................................... 103
7 Maintain the Printer ............................................................................................................ 105
Checking the Status of Supplies ........................................................................................... 106
Configuring Supply Notifications.......................................................................................... 107
Setting up E-mail Alerts........................................................................................................ 108
Viewing Reports................................................................................................................... 109
Ordering Supplies................................................................................................................. 110
Using Genuine Xerox Supplies ........................................................................................ 110
Replacing Supplies ............................................................................................................... 111
Replacing a Print Cartridge............................................................................................. 111
Replacing the Waste Toner Bottle................................................................................... 114
Cleaning Printer Parts........................................................................................................... 115
Cleaning the Printer ....................................................................................................... 115
Cleaning the Control Panel............................................................................................. 115
Saving Energy and Paper ..................................................................................................... 116
Configuring Power Save Mode Settings .......................................................................... 116
Conserving Supplies ....................................................................................................... 116
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Moving the Printer to Another Location................................................................................ 117
8 Troubleshoot a problem ..................................................................................................... 119
Print Quality Pro lems.......................................................................................................... 120
Printing Pro lems................................................................................................................. 121
Print Quality is Poor........................................................................................................ 121
Print Jo s do not Print.................................................................................................... 148
Slow Printing.................................................................................................................. 149
Jo Prints from the Wrong Tray or on the Wrong Paper .................................................. 151
The Printer is not Responding............................................................................................... 152
Network Connection Pro lems ............................................................................................. 154
Cannot open Em edded We Server .............................................................................. 154
Cannot Connect the Printer to the Wi-Fi Network ........................................................... 155
Issues with Supplies ............................................................................................................. 157
Replace Cartridge Printer Region Mismatch .................................................................... 157
Non-Xerox Supplies........................................................................................................ 157
Clearing Jams ...................................................................................................................... 158
Avoiding Jams................................................................................................................ 158
Identifying Jam Locations.............................................................................................. 160
Paper Jam in the Standard Tray ..................................................................................... 161
Paper Jam in the Standard Output Tray ......................................................................... 163
Paper Jam in the Manual Feeder .................................................................................... 164
Paper Jam in Door B ...................................................................................................... 166
Paper Feed Pro lems............................................................................................................ 169
Envelope Seals when Printing ......................................................................................... 169
Collated Printing does not Work ..................................................................................... 170
Paper Frequently Jams ................................................................................................... 171
Jammed Pages are not Reprinted................................................................................... 172
Color Quality Pro lems......................................................................................................... 173
Modifying the Colors in Printed Output .......................................................................... 173
FAQ A out Color Printing ............................................................................................... 173
The Print Appears Tinted ............................................................................................... 175
Contacting Customer Support .............................................................................................. 176
A Regulatory Information...................................................................................................... 177
Basic Regulations ................................................................................................................. 178
Noise Emission Levels..................................................................................................... 178
Static Sensitivity Notice ................................................................................................. 178
ENERGY STAR ................................................................................................................ 178
Temperature Information............................................................................................... 179
Información de la energía de México ............................................................................. 179
Laser Notice................................................................................................................... 179
Power ............................................................................................................................ 179
Regulatory Notices for Wireless Products........................................................................ 181
Federal Communications Commission (FCC) Compliance Information Statement........... 182
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Innovation, Science and Economic Development Canada Compliance
Statement ..................................................................................................................... 183
Germany........................................................................................................................ 183
Turkey RoHS Regulation ................................................................................................. 184
Ukraine RoHS Compliance.............................................................................................. 184
Material Safety Data Sheets ................................................................................................ 185
B Recycling and Disposal ....................................................................................................... 187
Product Disposal and Recycling ............................................................................................ 188
North America ..................................................................................................................... 189
Xerox Green World Alliance .................................................................................................. 190
Waste from Electrical and Electronic Equipment (WEEE) Directive ........................................ 191
India E-Waste notice...................................................................................................... 191
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1
Safety
This chapter contains:
• Conventions............................................................................................................................... 10
• Product Statements ................................................................................................................... 11
• Maintenance Safety................................................................................................................... 14
• Consuma le Information ........................................................................................................... 15
Your printer and the recommended supplies have een designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your
Xerox printer.

Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
Caution: A caution indicates a potentially hazardous situation that could injure you.
Different types of statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of urn if touched.
CAUTION—TIPPIN HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of eing caught etween moving parts.
CAUTION—MOVIN PARTS: Indicates a risk of laceration or a rasion injuries from rotating
parts.
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Safety

Product Statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the
power cord to an appropriately rated and properly grounded electrical outlet that is near the
product and easily accessi le.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the
power cord provided with this product or the manufacturer authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multi-outlet
power strips, multi-outlet extenders, or UPS devices. The power capacity of these types of
accessories can e easily overloaded y a laser printer and may result in a risk of fire, property
damage, or poor printer performance.
CAUTION—POTENTIAL INJURY: Do not use this product with an inline surge protector. The
use of a surge protection device may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this
product near water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or
make any electrical or ca ling connections, such as the power cord, fax feature, or telephone,
during a lightning storm.
CAUTION—POTENTIAL INJURY: Do not cut, twist, ind, crush, or place heavy o jects on the
power cord. Do not su ject the power cord to a rasion or stress. Do not pinch the power cord
etween o jects such as furniture and walls. If any of these things happen, a risk of fire or
electrical shock results. Inspect the power cord regularly for signs of such pro lems. Remove the
power cord from the electrical outlet efore inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections, such as Ethernet and telephone system connections, are properly installed in their
marked plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the
controller oard or installing optional hardware or memory devices sometime after setting up
the printer, then turn the printer off, and unplug the power cord from the electrical outlet
efore continuing. If you have any other devices attached to the printer, then turn them off as
well, and unplug any ca les going into the printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior
of the printer, unplug the power cord from the electrical outlet and disconnect all ca les from
the printer efore proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20kg (44l ), then it may
require two or more people to lift it safely.
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Safety

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid
personal injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn off the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and ca les from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it,
then disconnect them efore moving the printer.
• If the printer has a caster ase, then carefully roll it to the new location. Use caution when
passing over thresholds and reaks in flooring.
• If the printer does not have a caster ase ut is configured with optional trays or output
options, then remove the output options and lift the printer off the trays. Do not try to lift
the printer and any options at the same time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface a le to support the full footprint of
the printer.
• Any cart used to move the hardware options must have a surface a le to support the
dimensions of the options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CAUTION—TIPPIN HAZARD: Installing one or more options on your printer or MFP may
require a caster ase, furniture, or other feature to prevent insta ility causing possi le injury.
For more information on supported configurations, contact the place where you purchased the
printer.
CAUTION—TIPPIN HAZARD: To reduce the risk of equipment insta ility, load each tray
separately. Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might e hot. To reduce the risk of injury
from a hot component, allow the surface to cool efore touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked
with this la el. Pinch injuries may occur around moving parts, such as gears, doors, trays, and
covers.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User Guide may result in
hazardous radiation exposure.
This product is designed, tested, and approved to meet strict glo al safety standards with the use of
specific manufacturer components. The safety features of some parts may not always e o vious.
The manufacturer is not responsi le for the use of other replacement parts.
Refer service or repairs, other than those descri ed in the user documentation, to a service
representative.
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Safety

This product uses a printing process that heats the print media, and the heat may cause the media to
release emissions. You must understand the section in your operating instructions that discusses the
guidelines for selecting print media to avoid the possi ility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may e equipped
with a filter designed to limit ozone concentrations to levels well elow the recommended exposure
limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-
ventilated area and replace the ozone and exhaust filters if instructed to do so in the product
maintenance instructions. If there are no references to filters in the product maintenance
instructions, then there are no filters requiring replacement for this product.
SAVE THESE INSTRUCTIONS.
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Safety

Maintenance Safety
Do not carry out any maintenance on this product that is not descri ed in the customer
documentation.
CAUTION—POTENTIAL INJURY: Do not use aerosol cleaners. Aerosol cleaners can e
explosive or flamma le when used on electromechanical equipment.
Use supplies and cleaning materials only as directed.
Do not remove the covers or guards that are fastened with screws. Customer service items are not
located ehind these covers.
In case of a Dry Ink or Toner Spill, use a room or a wet cloth to wipe off spilled dry ink or toner.
Sweep slowly to minimize generation of dust during clean up. Avoid using a vacuum. If a vacuum
must e used, the unit should e designed for com usti le dusts, having an explosion rated motor
and non-conductive hose.
CAUTION—HOT SURFACE: The metallic surfaces in the fuser area are hot. Use caution when
you remove paper jams from this area and avoid touching any metallic surfaces.
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Safety

Consumable nformation
CAUTION—POTENTIAL INJURY: When handling cartridges such as ink or fuser, avoid skin or
eye contact. Eye contact can cause irritation and inflammation. Do not attempt to disassem le
the cartridge. This can increase the risk of skin or eye contact.
Store all consuma les in accordance with the instructions given on the package or container.
Keep all consuma les away from the reach of children.
Never throw dry ink/toner, print cartridges, or dry ink/toner containers into an open flame.
For information on Xerox®supplies recycling programs, go to: https://www.xerox.com/recycling.
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Safety

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2
Learn A out the Printer
This chapter contains:
• Printer Configuration.................................................................................................................. 18
• Using the Control Panel.............................................................................................................. 19
• Customizing the Home Screen ................................................................................................... 21
• Understanding the Status of the Indicator Light ........................................................................ 22
• Selecting Paper .......................................................................................................................... 23

Printer Configuration
1. Control Panel
2. Standard Output Tray
3. Manual Feeder
4. Standard 250–sheet Tray
Note: The appearance of the control panel can vary depending on your printer model.
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Learn A out the Printer

Using the Control Panel
XXeerrooxx®® CC223300 CCoolloorr PPrriinntteerr
Control panel part Function
1Display • View printer messages and
supply status.
• Set up and operate the printer.
2Right arrow utton • Scroll through menus or move
etween screens and menu
options.
• Increase the numeric value of
a setting.
3Stop or Cancel utton Stop the current jo .
4Indicator light Check the status of the printer.
5Select utton • Select a menu option.
• Save the changes in a setting.
6Back utton Return to the previous screen.
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Learn A out the Printer

Control panel part Function
7Left arrow utton • Scroll through menus or move
etween screens and menu
options.
• Decrease the numeric value of
a setting.
8Power utton Turn on or turn off the printer.
To turn off the printer, press and
hold the power utton for five
seconds.
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Learn A out the Printer