Xerox DOCUCOLOR 12 Service manual

DOCUCOLOR 12
PRINTER
SYSTEM
ADMINISTRATION
GUIDE

©1999, 2000, 2001 Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of
copyrightable material and information now allowed by statutory or
judicial law or hereinafter granted, including without limitation,
material generated from the software programs that are displayed
on the screen such as styles, templates, icons, screen displays,
looks, etc.
Xerox®, The Document Company®, the stylized X, and all Xerox
product names and product numbers mentioned in this publication
are registered trademarks of Xerox Corporation. Xerox Canada is a
licensee of all the trademarks. Other company brands and product
names may be trademarks or registered trademarks of their
respective companies and are also acknowledged.
PANTONE®* Colors generated by the DocuColor 12 Printer are
four-color process simulations and may not match PANTONE
identified solid color standards. Use current PANTONE Color
Reference Manuals for accurate color.
PANTONE Color simulations are only obtainable on this product
when driven by qualified Pantone-licensed software packages.
Contact Pantone, Inc. for a current list of qualified licensees.
*Pantone, Inc.’s check-standard trademark for color.
©Pantone, Inc., 1988.
Changes are periodically made to this document. Technical updates
will be included in subsequent editions.
Printed in the United States of America.

DOCUCOLOR 12 PRINTER SYSTEM ADMINISTRATION GUIDE III CONTENTS
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7
SafetyNotes............................................ V
Electricalsafety ...........................................V
Lasersafety.............................................VII
Maintenancesafety ...................................... VIII
Operationalsafety ........................................ IX
Ozonesafety .............................................X
Notices.................................................XI
RadioFrequencyEmissions................................. XI
FCC .................................... XI
InCanada................................XII
SafetyExtraLowVoltageApproval.......................... XIII
Certifications...inEurope ................................ XIV
It’s Illegal . . . in the USA . . . ............................... XV
It’s Illegal . . . in Canada. . . . .............................. XVII
EnvironmentalNotices...intheUSA....................... XVII
EnvironmentalNotices...inCanada ........................ XIX
Aboutthismanual......................................1-1
Conventionsusedinthismanual............................ 1-2
Meters,consumables....................................2-1
Overview............................................... 2-1
EnteringtheAdministrationmode ........................... 2-2
Meters................................................. 2-2
Consumablesstatus...................................... 2-4
Contents

CONTENTS IV DOCUCOLOR 12 PRINTER SYSTEM ADMINISTRATION GUIDE
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ToolsMode............................................3-1
Overview................................................3-1
EnteringandExitingToolsMode............................ 3-2
EnteringToolsMode....................... 3-2
ExitingToolsMode........................ 3-3
Tray Management . . . . . . . . ............................... 3-4
PaperType.............................. 3-4
MachineSet-up........................................ 3-6
AudioTones............................................ 3-7
Machine Timeouts . . . . . . . . ............................... 3-8
ChangeToolsAccessNumber............................. 3-10
Maintenance...........................................4-1
Overview................................................4-1
CleaningtheTouchScreen................................ 4-2
Supplyreplacement...................................... 4-3
ReplacingtheDryInkCartridge.............. 4-3
ReplacingtheDryInkWasteContainer........ 4-7
ReplacingtheDeveloperWasteContainer..... 4-10
ReplacingtheCopy/PrintCartridge.......... 4-13
ReplacingtheFuserOilCartridge ........... 4-17
ReplacingtheCleaningWeb ............... 4-22
CallingforService ...................................... 4-25
OrderingCustomerReplacementUnits...................... 4-27
Supplies to keep on hand. ................. 4-29
Recommendedpapersandtransparencies.... 4-30
ReplacementManuals(USAmarketonly...... 4-30

DOCUCOLOR 12 PRINTER SYSTEM ADMINISTRATION GUIDE V SAFETY NOTES
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The Xerox DocuColor 12 Printer and the
recommended maintenance supplies have been
designed and tested to meet strict safety
requirements. Attention to the following notes will
ensure the continued safe operation of your
printer.
Electrical safety
•Use only the power cord supplied with this
equipment.
•Plug the power cord directly into a correctly
grounded electrical outlet. Do not use an
extension cord. If you do not know whether or
not an outlet is grounded, consult a qualified
electrician.
•Do not use a ground adapter plug to connect
this equipment to an electrical outlet that lacks
a ground connection terminal.
WARNING: You may get a severe electrical
shock if the outlet is not correctly grounded.
•Do not place the printer where people may
step on or trip on the power cord. Do not place
objects on the power cord.
•Do not override or disable electrical or
mechanical interlocks.
•Do not obstruct the ventilation openings.
These openings are provided to prevent
overheating of the machine.
Safety Notes

SAFETY NOTES VI DOCUCOLOR 12 PRINTER SYSTEM ADMINISTRATION GUIDE
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WARNING: Never push objects of any kind into
slots or openings on this equipment. Making a
contact with a voltage point or shorting out a part
could result in fire or electrical shock.
If any of the following conditions occur, switch off
the power to the machine immediately and
disconnect the power cord from the electrical
outlet. Call an authorized Xerox service
representative to correct the problem.
•The machine emits unusual noises or
odors.
•The power cord is damaged or frayed.
•A wall panel circuit breaker, fuse, or other
safety device has been tripped.
•Liquid is spilled into the printer.
•The machine is exposed to water.
•Any part of the machine is damaged.
Disconnect Device
The power cable is the disconnect device for this
equipment. It is attached to the back right side of
the machine as a plug-in device. To remove all
electrical power from the machine, disconnect the
power cable from the electrical outlet.

DOCUCOLOR 12 PRINTER SYSTEM ADMINISTRATION GUIDE VII SAFETY NOTES
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Laser safety
CAUTION: Use of controls, adjustments, or
procedures other than those specified in this
documentation may result in a hazardous
exposure to laser radiation.
This equipment complies with international safety
standards. With specific regard to laser safety, the
equipment complies with performance standards
for laser products set by government, national,
and international agencies as a Class 1 laser
product. It does not emit hazardous light, as the
beam is totally enclosed during all phases of
customer operation and maintenance.

SAFETY NOTES VIII DOCUCOLOR 12 PRINTER SYSTEM ADMINISTRATION GUIDE
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Maintenance safety
•Do not attempt any maintenance procedure
that is not specifically described in the
documentation that is supplied with your
printer.
•Do not use aerosol cleaners. The use of
supplies that are not approved may cause
poor performance of the printer, and could
create a dangerous condition.
•Use the supplies and cleaning materials only
as directed in this manual. Keep all of these
materials out of the reach of children.
•Do not remove the covers or guards that are
fastened with screws. There are no parts
behind these covers that you can maintain or
service.
Do not perform any maintenance procedures
unless you have been trained to do them by a
Xerox representative or unless a procedure is
specifically described in one of the printer
manuals.

DOCUCOLOR 12 PRINTER SYSTEM ADMINISTRATION GUIDE IX SAFETY NOTES
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Operational safety
Your Xerox equipment and supplies were
designed and tested to meet strict safety
requirements. These include safety agency
examination, approval, and compliance with
established environmental standards.
Your attention to the following safety guidelines
will help ensure the continued safe operation of
your printer:
•Use the materials and supplies specifically
designed for your printer. The use of
unsuitable materials may result in poor
performance of the machine and possibly a
hazardous situation.
•Follow all warnings and instructions that are
marked on or supplied with the machine.
•Place the machine in a room that provides
adequate space for ventilation and servicing.
•Place the machine on a level, solid surface
(not on a thick pile carpet) that has adequate
strength to support the weight of the machine.
•Do not attempt to move the machine. A
leveling device that was lowered when your
machine was installed may damage the
carpet or floor.
•Do not locate the machine near a heat source.
•Do not locate the machine in direct sunlight.

SAFETY NOTES X DOCUCOLOR 12 PRINTER SYSTEM ADMINISTRATION GUIDE
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•Do not locate the machine in line with the cold
air flow from an air conditioning system.
•Do not place containers of coffee or other
liquid on the machine.
•Do not block or cover the slots and openings
on the machine. Without adequate ventilation,
the machine may overheat.
•Do not attempt to override any electrical or
mechanical interlock devices.
WARNING: Be careful when working in areas
identified with this warning symbol. These areas
may be very hot and could cause personal injury.
If you need any additional safety information
concerning the machine or materials, contact your
Xerox representative.
Ozone safety
This product produces ozone during normal
operation. The ozone is heavier than air, and the
quantity is dependent on print volume. Providing
the correct environmental parameters, as
specified in the Xerox installation procedures,
ensures that concentration levels meet safe limits.
If you need additional information about ozone,
request the Xerox publication, OZONE,
600P83222, by calling 1-800-828-6571 in the
USA. For a French language version, call 1-800-
828-6571 in the USA, then press 2.