Xerox WorkCentre 385 User manual

Transmittal Page
Product
WorkCentre 385
Title
Service Manual
Part Number
701P14250
Status
Initial Issue Date
Dec 1998
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Binder Inserts - Cut on the dotted lines
WorkCentre 385
Service Manual
WorkCentre 385 Service Manual
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XEROX
WorkCentre 385
Service Manual
701P14250
Dec 1998
Invisible laser radiation
Certain components in this product are
susceptible to damage from electrostatic
discharge. Observe all ESD procedures to avoid
component damage.
DANGER
AVOID DIRECT EXPOSURE TO BEAM
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NOTICE
All service documentation is supplied to Xerox
external customers for informational purposes
only. Xerox service documentation is intended for
use by certified, product trained service personnel
only. Xerox does not warrant or represent that
such documentation is complete. Nor does Xerox
represent or warrant that it will notify or provide to
such customer any future changes to this
documentation. Service by the customer of
equipment, or modules, components, or parts of
such equipment may void any otherwise
applicable Xerox warranties. If Customer
services such equipment, modules, components,
or parts thereof, Customer releases Xerox from
any and all liability for actions by the Customer,
and Customer agrees to indemnify, defend, and
hold Xerox harmless from any third party claims
which arise directly or indirectly from such
service.
Prepared by:
Xerox Corporation
Fax and Multi-functional Products
Customer and Service Documentation
300 Main Street, Suite 20A
East Rochester, New York 14445
© 1998 by Xerox Corporation. All rights reserved.
Xerox and all Xerox products mentioned in this
publication are registered trademarks of the Xerox
Corporation.
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Revision Control List
WorkCentre 385 12/98
iii
Revision Control List
Product
WorkCentre 385 Title SERVICE MANUAL Part Number
701P14250
Page Revision
Title 12/98
ii 12/98
iii 12/98
iv 12/98
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WorkCentre 385
Table of Contents 12/98
iv
Table of Contents
About this manual - - - - - - - - - - - - - - - - - - - - - v
Or
g
anization - - - - - - - - - - - - - - - - - - - - - - - - - v
1. Installation - - - - - - - - - - - - - - -1-1
Section Contents- - - - - - - - - - - - - - - - - -1-1
2. Repair Procedures - - - - - - - - - 2-1
Section Contents- - - - - - - - - - - - - - - - - -2-1
3. Image Quality Repair
Procedures - - - - - - - - - - - - - - -3-1
Section Contents- - - - - - - - - - - - - - - - - -3-1
4. Repair/Adjustment- - - - - - - - - - 4-1
Section Contents- - - - - - - - - - - - - - - - - -4-1
5. Parts Lists- - - - - - - - - - - - - - - -5-1
Section Contents- - - - - - - - - - - - - - - - - -5-1
6. General Procedures- - - - - - - - -6-1
Section Contents- - - - - - - - - - - - - - - - - -6-1
7. Theory of Operation - - - - - - - - 7-1
Section Contents- - - - - - - - - - - - - - - - - -7-1
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Introduction
Document WorkCentre 365c/365cx 12/98
v
Introduction
About this manual
This manual is part of the multinational
documentation that is structured in a specified
Xerox format.
Organization
The Xerox Document WorkCentre 365c/365cx
Service Manual is the primar
y
document used for
repairin
g
and maintainin
g
the famil
y
of products.
The manual contains this information divided into
the followin
g
sections:
Section 1 Installation
This section provides the machine installation
instructions. Refer to the Users Guide for
software installation instructions.
Section 2 Repair Procedures
This section contains Repair Procedures.
Use this section to isolate a fault
y
component
or subassembl
y
.
Section 3 Ima
g
e Qualit
y
Repair Procedures
This section contains Ima
g
e Qualit
y
Repair
Procedures. Use this section to isolate
common ima
g
e
q
ualit
y
defects.
Section 4 Repair / Ad
j
ustment
This section contains the instructions for
removal and replacement of the spared parts
within the machine.
Section 5 Parts Lists
This section consists of illustrations and part
number lists. An
y
part that is spared or an
y
part that must be removed to access a spared
part is illustrated.
Section 6 General Procedures/Information
This section contains
g
eneral procedures and
product specifications.
Section 7 Theor
y
of Operation
This section contains illustrations, timin
g
dia
g
rams, circuit descriptions and lists of the
si
g
nals and connectors.
Terminology and Symbols
The followin
g
is the terminolo
gy
and s
y
mbols that
are used in this manual for an Electrostatic Device
caution, Laser Warnin
g
, and
g
eneral Warnin
g
s,
Cautions, or Notes.
Certain components in this productare susceptible
to damage from electrostatic discharge. Observe
all ESD procedures to avoid component damage.
Invisible laser radiation
Use of controls or ad
j
ustments other than those
specified in this manual ma
y
result in an exposure
to dan
g
erous laser radiation. The WorkCentre 385
is certified to compl
y
with Laser Product
Performance Standards set b
y
the US Department
of Health and Human Services as a Class 1
product. This means that it is a laser product that
does not emit dan
g
erous laser radiation durin
g
an
y
mode of customer operation. Durin
g
servicin
g
,
the laser beam could cause e
y
e dama
g
e if looked
at directl
y
. The service procedures must be
followed exactl
y
as written.
WARNING
Improper operation may result in injury to a
person. CAUTION
Improper operation may result in machine
damage.
NOTE: Hints or other information that
may assist the user.
Indicates that a surface can be hot. Use caution
when reachin
g
in the machine to avoid touchin
g
the hot surfaces.
DANGER
AVOID DIRECT EXPOSURE TO BEAM
12/98
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Document WorkCentre 365c/365cx
12/98
vi
Additional Product Safety Information
The followin
g
is additional product safet
y
information. CAUTION
During normal operation, this machine
produces ozone gas. The amount of ozone
produced does not present a hazard to the
operator. However, it is advisable that the
machine be operated in a well ventilated
area.
CAUTION
The Main PBA has a lithium battery which is
not a spared item. If the Main PBA fails,
return the assembly to the Xerox premises
for disposal in accordance with local
regulations.
NOTE: The product contains a Laser
PrinterCartridge that is recyclable.Under
various state and local laws, it may be
illegal to dispose of these items into the
municipal waste stream. Check with your
local solid waste officials for details in
your area for recycling options or proper
disposal.
Manual Revision Symbols
Revision pa
g
es containin
g
the latest service
information will be sent to
y
ou so that
y
ou can
update
y
our service manual. When a partial
revision is distributed, the chan
g
es will be
identified on each pa
g
e.
Text Black vertical bar at the be
g
innin
g
of
the text for partial revisions.
When a partial revision or a complete manual
revision is distributed, the chan
g
es will also be
identified as follows:
Pa
g
e The date of issue on the bottom of
each pa
g
e.
Manual An updated revision control list. This
list will identif
y
the latest date for
each pa
g
e.
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Introduction
WorkCentre 385 12/98
1 - 1
1 Installation
Section Contents
Title Page
Introduction - - - - - - - - - - - - - - - - - - - - - - - - -1-1
Document Input Tra
y
- - - - - - - - - - - - - - - - - -1-2
Document Exit Tra
y
- - - - - - - - - - - - - - - - - - -1-2
Handset and Handset Cradle*- - - - - - - - - - - -1-3
Printer Exit Tra
y
- - - - - - - - - - - - - - - - - - - - - -1-4
Telephone Line - - - - - - - - - - - - - - - - - - - - - -1-5
Extension Phone - - - - - - - - - - - - - - - - - - - - -1-5
Parallel Cable - - - - - - - - - - - - - - - - - - - - - - -1-6
AC Power Cord - - - - - - - - - - - - - - - - - - - - - -1-6
Laser Printer Cartrid
g
e- - - - - - - - - - - - - - - - -1-7
* Not available in all markets.
Introduction
This section provides the procedures re
q
uired to
install the machine. Refer to the User’s Guide for
software installation instructions.
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WorkCentre 385
Document Tray & Document Exit Tray 12/98
1 - 2
Document Input Tray
1. Insert two tabs on the tra
y
into the slots as shown. Fold outthe extender on
the tra
y
, if necessar
y
.
Document Exit Tray
1. Insert the two tabs on the document exit tra
y
into the slots on the front of
y
our machine. Fold out the extender, if necessar
y
.
Insert one end first, then the other end b
y
pullin
g
this le
g
inward to make the tra
y
eas
y
to insert.
Extender
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Handset and Handset Cradle
12/98
1 - 3
WorkCentre 385
Handset and Handset Cradle*
* Not available in all markets.
1. Plu
g
one end of the coiled cord into the
j
ack on the handset. Then plu
g
the
other end into the modular
j
ack on the bottom of the handset cradle.
2. Plu
g
the cradle’s modular cords into the modular
j
acks on the left side of
y
our machine.
3. Attach the Handset Cradle to the main bod
y
. Insert the three tabs of the
cradle into the slots on the left side of the main bod
y
as shown, and push it
up and to the rear into position.
Handset
Cradle
Black Cord
Route the excess cord so that it
can be inserted into the cradle.
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WorkCentre 385
Printer Exit Tray 12/98
1 - 4
Note: If you want to remove the handset, pushing (A) in the bottom,
slide it down and towards the front of the machine, then take it out.
Printer Exit Tray
1. Holdin
g
the flexible side end, insert two tabs on the side ends into the
correspondin
g
slots. Fold out the extender, if necessar
y
.
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
A
(
A
)
Extender
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Telephone Line & Extension Phone
12/98
1 - 5
WorkCentre 385
Telephone Line
1. Plu
g
one end of the telephone line cord into the TEL LINE
j
ack and the
other end into a standard phone wall
j
ack.
Extension Phone
1. If
y
ou want to use a re
g
ular phone or answerin
g
machine with
y
our Work
Centre 385 machine, connect the phone into the EXT.LINE
j
ack.
Plu
g
the cord of
y
our extension phone or answerin
g
machine into the
socket marked EXT.LINE on the back of the machine.
TEL LINE
EXT. LINE
To a standard
phone wall jack
TEL LINE
EXT. LINE
To a regular
phone or
answering
machine
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WorkCentre 385
Printer Cable & AC Power Cord 12/98
1 - 6
Parallel Cable
The WorkCentre 385 parallel interface port allows
y
ou to use it with
y
our
personal computer. It is recommended that the parallel cable supports IEEE-
1284 bi-directional communications.
To connect the printer to the computer, follow the steps below:
1. Make sure that both the Xerox Work Centre 385 and the computer are
turned off.
2. Plu
g
the cable into the connector on the back of the printer. Push the metal
clips to fit inside the notches on the cable plu
g
.
3. Connect the other end of the cable to the parallel interface port on
y
our
computer. See
y
our computer documentation if
y
ou need help.
AC Power Cord
1. Plu
g
one end of the cord into the back of the machine and the other end
into a standard AC power outlet.
The machine turns on. If there is no cartrid
g
e installed, or no paper, the
displa
y
shows “DOOR OPEN or NO TONER!!!” or [NO PAPER].
2. If
y
ou want to turn it off, unplu
g
the power cord.
To AC
Outlet
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Printer Cable & AC Power Cord
12/98
1 - 7
WorkCentre 385
Laser Printer Cartridge
1. Pull the cover release buttons toward
y
ou, open the cover.
2. Unpack the cartrid
g
e, then carefull
y
remove the sealin
g
tape.
3. Shake the cartrid
g
e from side to side 5 or 6 times to distribute the toner
evenl
y
inside the cartrid
g
e.
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WorkCentre 385
Printer Cable & AC Power Cord 12/98
1 - 8
4. Find the cartrid
g
e slots inside the printer, one on each side. 5. Grasp the handle and slide the cartrid
g
e down between the cartrid
g
e slots,
until it drops into place.
10/98
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Printer Cable & AC Power Cord
12/98
1 - 9
WorkCentre 385
6. Close the cover. Make sure that the cover is securel
y
closed.
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WorkCentre 385
12/98
1 - 10
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