Xerox DocuPrint 96 User manual

Xerox DocuPrint 96/DocuPrint 96MX
Laser Printing System
Message Guide
April 1998
721P85650

Xerox Corporation
701 S. Aviation Boulevard
El Segundo, CA 90245
©1998 by Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of
copyrightable material and information now allowed by statutory or
judicial law or hereinafter granted, including without limitation,
material generated from the software programs which are displayed
on the screen, such as icons, screen displays, looks, etc.
Printed in the United States of America.
Publication number: 721P85650
Xerox® and all Xerox products mentioned in this publication are
trademarks of Xerox Corporation. Products and trademarks of other
companies are also acknowledged.
Changes are periodically made tothis document. Changes, technical
inaccuracies, and typographic errors will be corrected in subsequent
editions.
This document was created on a PC using Frame software. The
typeface used is Helvetica.

XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE iii
Related publications
The Xerox DocuPrint 96/DocuPrint 96MX Laser Printing System
Message Guide
is part of the eight manual reference set for your
laser printing system. The entire reference set is listed in the table
below. Several other related documents are also listed for your
convenience. For a complete list and description of available Xerox
documentation, refer to the Xerox Documentation Catalog
(Publication number 610P17417) or call the Xerox Documentation
and Software Services (XDSS) at 1-800-327-9753.
Notice
This publication may contain descriptions of concepts and features
not currently available for your Xerox Laser Printing System. Consult
your Xerox sales representative or your operating system software
program description for additional information.
Table 1. Related Publications
Publication Number
Xerox DocuPrint 96/DocuPrint 96MX Laser Printing
System Operator Guide
721P85590
Xerox DocuPrint 96/DocuPrint 96MX Laser Printing
System Operations Reference
721P85610
Xerox DocuPrint 96/DocuPrint 96MX Laser Printing
System Message Guide
721P85650
Xerox DocuPrint 96/DocuPrint 96MX Laser Printing
System PDL Reference
721P85640
Xerox DocuPrint 96/DocuPrint 96MX Laser Printing
System Forms Creation Guide
721P85630
Xerox DocuPrint 96/DocuPrint 96MX Laser Printing
System System Generation Guide
721P85620
Xerox DocuPrint 96/DocuPrint 96MX Laser Printing
System Installation Planning Guide
721P85600
Xerox DocuPrint 96/DocuPrint 96MX Laser Printing
Operator Command Summary Card
721P85660
Xerox Laser Printing Systems Tape Formats Manual 600P86175
X
erox Laser Printing Systems Standard Font Library
Font User Guide
600P86174
Helpful Facts About Paper 721P82492

iv XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE

XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE v
Table of Contents
Related publications iii
Notice iii
Introduction vii
About the reference set vii
DocuPrint 96/DocuPrint 96MX Laser Printing System document set vii
What the message guide contains x
How the message guide is organized xi
The conventions used in this guide xii
1. CP (COMPRESS command) messages 1-1
2. DSR (disk save and restore command) messages 2-1
3. FD (forms compilation) messages 3-1
4. HIP (host interface processor) messages 4-1
5. IFU (Interpress font utility) messages 5-1
6. OSS (operating system software) messages 6-1
OS Level 0: Confirmation 6-1
OS Level 1: Information 6-10
OS Level 2: Routine Maintenance 6-45
OS Level 3: Printer problem 6-72
OS Level 4: System or tape problem 6-81
OS Level 6: Job integrity 6-86
OS Level 7: System problem 6-109
OS Level 8: Probable severe software error 6-115
OS Level 9: Probable severe hardware error 6-123
7. PDL (job source library compilation) messages 7-1
8. PG (PURGE command) messages 8-1
9. PR (HARDCOPY graphics printing command) messages 9-1
10. PSC (printer subsystem controller command) messages 10-1
11. SCALE command messages 11-1
12. SFS (status file services command) messages 12-1

TABLE OF CONTENTS
vi XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE
13. System verification error messages 13-1
14. Summary sheet error messages 14-1
Appearance error message 14-2
Appearance warning messages 14-5
Fatal error messages 14-9
Informational messages 14-13
Master error messages 14-16
Master warning messages 14-22
System problem messages 14-23
15. DocuPrint 96/DocuPrint 96MX LPS additional messages 15-1
Numbered DocuPrint 96/DocuPrint 96MX LPS messages 15-3
A. Xerox support services A-1
Xerox Customer Support Center A-1
Xerox Customer Service Support Center A-2
Xerox Font Center A-2
Glossary GLOSSARY-1

XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE vii
Introduction
The Xerox DocuPrint 96/DocuPrint 96MX Laser Printing Systems
Message Guide is one of the eight manuals which make up your
DocuPrint 96/DocuPrint 96MX Laser Printing System (LPS)
Reference Set.
The LPS Message Guide provides an easy to use reference tool for
quickly determining why messages appear on your system controller
display or printed summary sheet, and the appropriate action(s), if
any, to take.
This message guide does not contain detailed explanations of tasks.
Throughout the guide, you are referred to the appropriate reference
manual for detailed information.
About the reference set
This document is part of areference set designed to help you receive
maximum benefit from your DocuPrint 96/DocuPrint 96MX laser
printing system.
To help you select the appropriate document for your needs, the
following section identifies the documents in the set and describes
the information contained in each.
DocuPrint 96/DocuPrint 96MX Laser Printing System document set
The DocuPrint 96/DocuPrint 96MX LPS document set includes the
following:
Xerox DocuPrint 96/DocuPrint 96MX
LPS Operator Guide This reference contains the following information:
•System overview
•Paper facts and procedures
•Operating procedures
•Maintenance
•Problem solving
•Supplies
•Meter reading and reporting

INTRODUCTION
viii XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE
Xerox DocuPrint 96/DocuPrint 96MX
LPS PDL Reference This reference contains the following information:
•Print Description Language components and processes
•Input processing functions
•Output processing functions
•PDL command summary
•Page formatting guidelines
•Character code assignment tables
•PDL programming information with step-by-step instructions
Xerox DocuPrint 96/DocuPrint 96MX
LPS System Generation Guide This reference contains the following information:
•Configuration options
•Commands
•OSS software installation, upgrade, and modification
Xerox DocuPrint 96/DocuPrint 96MX
LPS Operations Reference This reference contains the following information:
•Command syntax for operator and system administrator
procedures
•LPS defaults
•LPS resources
•Command summaries
•Communication and graphics on the LPS
•Command files
Xerox DocuPrint 96/DocuPrint 96MX
LPS Forms Creation Guide This reference contains the following information:
•Basic concepts for creating forms
•Coding and compiling for LPS Forms Description Language
•Sample form setup command sets
•Tips for successful forms creation
Xerox DocuPrint 96/DocuPrint 96MX
LPS Operator Command Summary
Card
This reference provides a quick reference of commonly-used
commands.
Xerox DocuPrint 96/DocuPrint 96MX
LPS Message Guide This reference contains the following information:
•OSS and other messages
•Meaning and recovery procedures

INTRODUCTION
XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE ix
Xerox DocuPrint 96/DocuPrint 96MX
LPS Installation Planning Guide This reference contains the following information:
•LPS basic components and options
•Tasks that must be accomplished before installation
•Preinstallation requirements
•Installation process
•Postinstallation activities
Xerox LPS Tape Formats Manual This reference contains the following information:
•Characteristics of different formats
•File organization
•Data formats
•Carriage control conventions
Xerox LPS Standard Font Library Font
User Guide This reference contains the following information:
•Font naming conventions
•Listing of standard fonts
•Data Sheets
•Glossary to typography terminology
Helpful Facts About Paper This reference contains the following information:
•Selection and guidelines
•Storage
•Specifications for different printers

INTRODUCTION
x XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE
What the message guide contains
The Xerox DocuPrint 96/DocuPrint 96MX LPS Message Guide is
divided into the following chapters:
Chapter 1: CP (COMPRESS command) messages
Chapter 2: DSR (disk save and restore command) messages
Chapter 3: FD (forms compilation) messages
Chapter 4: HIP (host interface processor) messages
Chapter 5: IFU (Interpress font utility) messages
Chapter 6: OSS (operating system) messages
Chapter 7: PDL (job source library compilation) messages
Chapter 8: PG (PURGE command) messages
Chapter 9: PR (HARDCOPY graphics printing command) messages
Chapter 10: PSC (printer subsystem controller command) messages
Chapter 11: SCALE command messages
Chapter 12: SFS (status file services command) messages
Chapter 13: System verification error messages
Chapter 14: Summary sheet error messages
Chapter 15: DocuPrint 96/DocuPrint 96MX LPS additional messages
Appendix: Xerox support services
Glossary A glossary of terms and abbreviations is provided
Index An alphabetical listing of all unnumbered messages contained in this
guide
The following information is also provided:
•Information about ordering additional copies of this message
guide through the Xerox Documentation Subscription Service
(XDSS)

INTRODUCTION
XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE xi
•An order card for the Customer Documentation Catalog, which
describes other available Xerox documentation
•A Reader Comment Form. Please take a few minutes to write
your comments about the message guide, and any suggestions
you may have for improving it, on the Reader Comment Form
•Chapters 1 through 14 are arranged alphabetically according to
the coded messages as they appear on the system controller
(e.g., CP, DS, and FD) or by the type of uncoded messages
(i.e., scale, summary sheet, and system verification error).
How the message guide is organized
This guide is organized in the following way.
•Tabs separate the chapters for easy reference and are printed
with the code you will see on the system display. For example,
FDL messages appear as FDxxxx on your system display, thus
the tab for the FDL chapter is “FD (forms compilation).”
•Coded messages are listed alphanumerically, with the two-
letter code followed by the four-digit numeric code, such as:
OS1000, PD8510, and HP2430. The numeric codes range from
0 to 9. Generally, the higher the numeric code, the more serious
the problem or condition being reported.
•Scale and system verification error messages are not
numbered and, therefore, are listed in alphabetical order by the
first word in the message.
•The message chapters consist of a lefthand “Message” column
and a righthand “Meaning/action” column. The message
column contains each entry‘s message code followed by the
message that appears on the system controller display, for
example:
OS2002 CHECK PAPER SUPPLY IN TRAY 1.
The Meaning/action column contains the meaning of the
message and/or what caused it to be displayed. For example:
Fewer than 25 sheets of paper remain in (feeder) tray 1.
This column also lists the action(s) to take, if any, in response to
the message. For example:
1. Add paper to (feeder) tray 1.
2. Press the <CON> key to resume printing.

INTRODUCTION
xii XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE
The conventions used in this guide
The following conventions are used throughout this guide:
•When keyed in, most commands can be shortened to three
letters. For example, RESET may be entered as RES.
Commands are shown in capital letters.
•Variable numbers, letters, and words appear as lowercase
italicized characters. These variables represent the actual
characters you will see in system controller display messages
or will enter in commands. For example, the command FEED
cluster-name and the message OS1010 STARTING JOB xxxx
contain variable elements.
•There are four symbols used for variables in this guide:
n = Any permitted number. Decimal numbers appear as nn.nn
x = Any applicable letter. Variable words appear as strings of
x’s, such as xxxx
y = A second variable number or letter appearing when n or x
has already been used in the message
z = A third variable number or letter appearing when n and/or x
and y have already been used in the message
•The names of keys are indicated in capital letters and enclosed
in delimiters, such as the <CON> and <ENTER> keys.
•If a printer display message appears in conjunction with a
system display message, it is shown in the Meaning/action
column of the message guide in capital italicized letters, for
example: EMPTY SAMPLE TRAY.
•The terms “feeder tray,” “paper tray,” and “tray” are used
interchangeably.
•Other terms used include the following:
enter = Key in a command or response, then press the
<ENTER> or <RETURN> key.
restart job = Send or transmit a job again (online) or rewind a
tape and start job again (offline).
recode job = Rewrite the JSL entry or DJDE, making necessary
changes.

XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE 1-1
1. 1CP (COMPRESS command)
messages
These messages may appear during the process of compressing the
system disk. (Refer to your
DocuPrint 96/DocuPrint 96MX LPS
Operations Reference
chapter on managing LPS resources for
additional information.)
CP1010 Compress now restoring the print file
The COMPRESS command was entered. The process has moved
the print file to different area of the system disk.
Action None
CP1020 Now processing DP0
CP1030 Now processing DP1
CP1040 Now processing DP2
CP1050 Now processing DP3
The COMPRESS command was entered. The system is currently
compressing the indicated disk pack unit.
Action None.
CP1800 Compress processor aborting
The ABORT command was entered during the compress process.
The system disk remains partially compressed.
Action None.
CP1900 Insufficient working memory for compress
Not enough dynamic memory exists for the compress process.
Action Contact your systems specialist or Xerox representative regarding
obtaining additional memory capacity.
CP2010 Enter ‘A’ to abort or ‘C’ to compress other disks
Multiple disksIDs werespecified in the COMPRESS command. One
of the system disks contains so many files that there is not enough
internal memory to load the COMPRESS task.
Action Enter A to abort compression.
or
Enter C to skip over the full disk and compress others specified in
COMPRESS command.

CP (COMPRESS COMMAND) MESSAGES
1-2 XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE
CP2700 Invalid keyin
The compress command was entered incorrectly.
Action Reenter command correctly
CP2710 Keyins are not allowed at this time
Compress process has begun. System cannot process any other
commands entered at this time.
Action Wait for entire compress process to complete. Reenter command.
CP2720 Invalid start command
The COMPRESS start command was entered incorrectly.
Action Reenter COMPRESS.
CP7010 Unable to compress this disk. Use DSR - COMPRESS MODE
The COMPRESS command was entered, but disk contains so many
files that there is not enough internal memory to load COMPRESS
task.
Action Perform DSR, selecting compressed object mode, to compress the
disk. (Refer to your
DocuPrint 96/DocuPrint 96MX LPS Operations
Reference
chapter on managing LPS resources for additional
information.)
CP9100 File integrity error. Edit and print CPR000.TMP
The system has discovered a multi-allocated sector and is listing it in
a special file (CPR000.TMP). The compress function is terminated.
Action Print CPR000.TMP error log to locate the problem.
Call Xerox Customer Service with the information above.

XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE 2-1
2. 2DSR (disk save and restore
command) messages
These messages may appear during the process of saving all disk
files on tape or restoring all files to system disk from tape. (Refer to
your
DocuPrint 96/DocuPrint 96MX LPS Operations Reference
chapter on managing LPS resources for additional information.)
DS1010 Save process complete
DS1020 DSR is saving disk drive 0.
DS1030 DSR is saving disk drive 1.
DS1040 DSR is saving disk drive 2.
DS1050 DSR is saving disk drive 3.
The DSR command was entered. The system has completed
backing-up system disk data on tape.
Action None.
DS2010 Mount and ready DSR tape
The DSR command was entered when no save tape had been
mounted.
Action Mount the save tape.
DS2020 Mount and ready DSR volume nnnn
The DSR process requiresmore than one savetape. The system has
encountered the EOV label.
Action Mount the indicated tape volume.
DS3010 Invalid parameter...DSR aborted
An incorrect density parameterwasentered with the DSR command.
The DSR task has terminated.
Action Reenter the command as DSR or DSR 6250. No other parameters
are accepted.
DS3020 DSR Version 2.0 unable to run on this configuration
DSR version 2.0 is incompatible with the current printer
configuration.
Action None.

DSR (DISK SAVE AND RESTORE COMMAND) MESSAGES
2-2 XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE
DS8010 Tape error xxxx...DSR aborted
The system has encountered a device error from which it was unable
to recover after several attempts. DSR task is aborted.
Action 1. Clean the tape drive and retry the task. (Refer to the
maintenance chapter in your
DocuPrint 96/DocuPrint 96MX
LPS Operator Guide.
)
2. If the problem continues, replace the save tape.
DS8020 Tape is read only...DSR aborted
The tape is designed to be read but not written. Data cannot be
copied onto it. The DSR task is aborting.
Action Use a different tape.
DS8030 Tape is write protected
The save tape does not have a write enable ring. Data cannot be
copied onto it. The DSR task will abort.
Action 1. Add a write enable ring to tape.
2. Reenter the DSR command.
DS8040 6250 not supported, defaulting to 1600
The DSR 6250 command was entered, but your system does not
support a recording density of 6250 bpi. The system will record at
1600 bpi.
Action None.
DS9010 Disk error xxxx...DSR aborted
The system has encountered an error on disk from which it was
unable to recover after several attempts. The DSR task is aborted.
Action Contact your systems specialist or Xerox Customer Service.
DS9020 DSR aborted
The DSR task has aborted due to a hardware error.
Action Retry the DSR task. If the problem continues, contact your systems
specialist or Xerox Customer Service.
DS9030 File structure integrity error...DSR aborted
This message occurs during the DSR process of saving disk files to
tape. Either multiple-allocated or nonallocated blocks have been
encountered. The DSR process has been cancelled.
Action 1. Enter the COMPRESS command.
2. If the compress procedure fails, reformat the disk. (Refer to
your
DocuPrint 96/DocuPrint 96MX LPS Operations
Reference
.)

DSR (DISK SAVE AND RESTORE COMMAND) MESSAGES
XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE 2-3
DS9040 System error...DSR aborted
An unspecified hardware error has caused DSR task to abort.
Action 1. Retry the DSR task.
2. If the problem continues, contact your systems specialist or
Xerox Customer Service.
DS9050 File structure integrity error on xx...DSR aborted
The specified disk drive has a corrupt file structure. A format will be
required.
Action Reformat the system disk. (Refer to your
DocuPrint 96/DocuPrint
96MX LPS Operations Reference
.)
DS9060 Invalid DSR.SAF detected
DSR.SAF is corrupt or incompatible with DSR.
Action Perform system generation, if authorized to do so, or contact your
systems specialist.

DSR (DISK SAVE AND RESTORE COMMAND) MESSAGES
2-4 XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE

XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE 3-1
3. 3FD (forms compilation)
messages
These messages may appear while forms are being compiled using
Forms Description Language (FDL). (Refer to your
DocuPrint 96/
DocuPrint 96MX LPS Forms Creation Guide
for additional
information.)
FD0900 Operator-requested abort
The ABORT command was entered. Compiling is stopped.
Action None
FD1000 All forms compiled. Forms compiler exiting
The FDL file-name command was entered. Form(s) have been
successfully compiled and the FDL compiling session is terminated.
Action None.
FD1050 Forms compiler resuming
The system is beginning to compile another form after having
completed one previously sent.
Action None.
FD1800 Forms compiler aborting
The FDL task is being cancelled. The ABORT command was
entered, a system disk error has occurred, or a specified file was not
found. This message appears with all fatal error messages.
Action None.
FD2700 Unrecognized key-in, key-in ignored. May be reentered
A command was entered incorrectly or placed incorrectly in a line.
The system is ignoring the entry.
Action Reenter the command correctly. (Refer to your
DocuPrint 96/
DocuPrint 96MX LPS Forms Creation Guide
.)
FD2710 Invalid character, reenter
The symbol or word entered was incorrect for its location in the
command line.
Action None.

FD (FORMS COMPILATION) MESSAGES
3-2 XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE
FD2720 Key-in too long. Reenter
The name or word entered exceeds the permitted number of
characters.
Action Enter a different word within the permitted range. (Refer to your
DocuPrint 96/DocuPrint 96MX LPS Forms Creation Guide .)
FD2730 Parameter too long. Reenter
The command parameter entered contained more characters than
permitted.
Action Reenter the command with an allowable number of characters.
(Refer to your
DocuPrint 96/DocuPrint 96MX LPS Forms Creation
Guide
.)
FD2740 FSL not found or invalid option, check and retry
The Forms Source Library (FSL) file specified does not exist on
system disk. The compiler will abort.
Action 1. Check FSL for the correct file name.
2. Create the FSL file on disk if necessary. (Refer to your
DocuPrint 96/DocuPrint 96MX LPS Forms Creation Guide .)
3. Retry the FDL task.
FD2750 Unsupported tape device specified
You have entered the SUBDEV command, and referenced a tape
device that is currently not supported by this system.
Action Correct the reference parameter in the SUBDEV command. Referto
your system administrator guide.
FD2915 Security violation
The requested file has been protected by the ABNORMAL
SECURITY = YES PDL statement. An attempt was made to access
it at an incorrect logon level.
Action To access the file, obtain correct password and logon at Level 5.
(Refer to your
DocuPrint 96/DocuPrint 96MX LPS Operations
Reference
chapter on setting LPS parameters for additional
information.)
FD4500 Error in reading magnetic tape
The system is unable to read the input tape containing FDL. The
compiler will abort. (Refer to the maintenance chapter in your
DocuPrint 96/DocuPrint 96MX LPS Operator Guide .)
Action 1. Clean the magnetic tape drive. (Refer to the maintenance
chapter in your
DocuPrint 96/DocuPrint 96MX LPS Operator
Guide
.)
2. If the problem recurs, recreate the FDL tape.