Xerox Phaser 8400 User manual

Phaser® 8400 Color Printer
Copyright © 2003 Xerox Corporation. All Rights Reserved.
4-3
Paper Jams
This topic includes:
■"Jam at the Exit Cover" on page 4-3
■"Jam at the Front Cover" on page 4-7
■"Jam at Tray 1" on page 4-12
■"Jam at Tray 2, 3, or 4" on page 4-13
For safety information, go to Reference/Troubleshooting/User Safety on the User
Documentation CD-ROM.
Jam at the Exit Cover
Follow these steps to clear the jam.
1. Open the exit cover.
2. Pull the jammed paper slowly out of the printer. Verify that any torn pieces of paper are
removed.
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Paper Jams
Phaser® 8400 Color Printer
4-4
3. If you did not find paper in Step 2, lift up the green paper guides.
4. Remove jammed paper.
5. Close the exit cover.
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2
1
8400-065
8400-01
8

Paper Jams
Phaser® 8400 Color Printer
4-5
6. If you did not find paper in Steps 2–4, follow these steps.
a. Pull up the latch on the front of the printer to open the front cover.
b. Pull the jammed paper slowly out of the printer. Verify that any torn pieces of paper
are removed.
c. Close the front cover.
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8400-020
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Paper Jams
Phaser® 8400 Color Printer
4-6
7. If you did not find jammed paper in the previous steps, follow these steps.
a. Pull all the trays completely out of the printer and remove jammed paper.
b. Pull the jammed paper slowly out of the printer. Verify that any torn pieces of paper
are removed.
c. Replace all trays and push each one completely to the back of the printer.
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8400-024
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Paper Jams
Phaser® 8400 Color Printer
4-7
Jam at the Front Cover
Follow these steps to clear the jam.
1. Pull up the latch on the front of the printer to open the front cover.
2. Lift up the green paper guides.
3. Pull the jammed paper slowly out of the printer. Verify that any torn pieces of paper are
removed.
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Paper Jams
Phaser® 8400 Color Printer
4-8
4. Snap the green paper guide into place and close the front cover.
5. If you did not find paper in Step 2, follow these steps.
a. Open the exit cover.
b. Pull the jammed paper slowly out of the printer. Verify that any torn pieces of paper
are removed.
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Paper Jams
Phaser® 8400 Color Printer
4-9
c. Lift up the green paper guides.
d. Remove jammed paper.
e. Close the exit cover.
6. If you did not find jammed paper in the previous steps, follow these steps.
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1
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Paper Jams
Phaser® 8400 Color Printer
4-10
a. Pull all the trays completely out of the printer and removed jammed paper.
b. Pull the jammed paper slowly out of the printer. Verify that any torn pieces of paper
are removed.
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Paper Jams
Phaser® 8400 Color Printer
4-11
c. Replace all trays and push each one completely to the back of the printer.
Note
Use only the approved paper type, weight, and size for the tray. Custom size paper can
be used in Tray 1 only.
For additional information, go to www.phaserSMART.com.
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Paper Jams
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4-12
Jam at Tray 1
Follow these steps to clear the jam.
1. Remove all of the paper from Tray 1. Verify that any torn of pieces of paper are removed.
2. Load the paper and push it completely to the back of the tray.
3. Press the side guides against the paper.
For additional information, go to www.phaserSMART.com.
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5
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Paper Jams
Phaser® 8400 Color Printer
4-13
Jam at Tray 2, 3, or 4
Follow these steps to clear the jam for the tray specified on the front panel.
1. Pull the tray specified on the front panel completely out of the printer.
2. Remove the top sheet from the tray.
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Paper Jams
Phaser® 8400 Color Printer
4-14
3. Verify that the paper is loaded correctly in the tray. Adjust the length and side paper
guides.
a. Press the sides of the length guide and slide the guide until the arrows on the guide
matches the appropriate paper size and clicks into place.
b. Slide the side guides until the arrows on the guides match the appropriate paper size
and the guides click into place.
Note
When the guides are correctly adjusted, there may be a small space between the paper
and the paper guides.
4. Remove jammed paper inside the printer tray slot. Confirm that any torn pieces of paper
are removed.
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Paper Jams
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4-15
5. If you did not find jammed paper in Step 4, follow these steps.
a. Pull up the latch on the front of the printer to open the front cover.
b. Pull the jammed paper slowly out of the printer. Confirm that any torn pieces of paper
are removed.
c. Close the front cover.
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Paper Jams
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6. Insert the tray into the tray slot and push it completely to the back of the printer.
For additional information, go to www.phaserSMART.com.
8400-005