Xerox DocuPrint N17 User manual

The Xerox
DocuPrint N17 and
N17b Network Laser
Printers
User Guide
Version 1.8

Copyright © 1998, 1999 Xerox Corporation. All Rights Reserved.
Copyright protection claimed includes all forms of matters of
copyrightable materials and information now allowed by statutory or
judicial law or hereinafter granted, including without limitation, material
generated from the software programs which are displayed on the screen
such as styles, templates, icons, screen displays, looks, etc.
XEROX®, The Document Company®, the stylized X, DocuPrint, and
N17 are trademarks of Xerox Corporation or its subsidiaries.
Adobe® and PostScript® are trademarks of Adobe Systems
Incorporated.
PCL, HP, and LaserJet are trademarks of Hewlett-Packard Company.
IBM is a trademark of International Business Machines Corporation.
Microsoft, Microsoft Windows, Microsoft Word, MS, and MS-DOS are
trademarks of Microsoft Corporation. Univers is a trademark of Linotype
AG or its subsidiaries. WordPerfect is a trademark of Corel Corporation.
Centronics is a trademark of Centronics Corporation. Macintosh and
TrueType are trademarks of Apple Computer, Incorporated. OnPage is a
trademark of COMPUTER:applications, Inc. All other product names are
trademarks/tradenames of their respective owners.
PCL, PCL 5e and PCL 6 are trademarks of Hewlett Packard Company.
This printer contains an emulation of the Hewlett Packard PCL 5e and
PCL 6 command languages, recognizes HP PCL 5e and PCL 6
commands, and processes these commands in a manner comparable
with Hewlett Packard LaserJet printer products.
This product includes an implementation of LZW licensed under U.S.
Patent 4.558.302.
Notice Specifications described in this publication are subject to change without
notice. Use of some features may be limited by your hardware or
software configuration. Contact your dealer, Xerox, or Xerox Limited for
details.

Table of Contents i
DocuPrint N17/N17b User Guide ❖TOC-1
Chapter 1 Getting Started ............................................................... 1-1
DocuPrint N17 and N17b Models....................................1-2
User Documentation Roadmap.......................................1-3
Printed Documentation.................................................... 1-3
DocuPrint N17 Product CD...............................................1-4
Using the CDs..................................................................1-5
How Much of This Book Must I Read?............................1-6
Printer Components.........................................................1-7
Installing Your Printer......................................................1-8
Printing a Configuration Sheet .....................................1-10
Chapter 2 Printer Management Software and Drivers ............. 2-1
Using CentreWare DP with the DocuPrint N17..............2-2
DocuPrint N17 PCL Printer Drivers..................................2-3
DocuPrint N17 PostScript Printer Drivers .......................2-4
Driver Features.................................................................2-5
Installing CentreWare and Drivers..................................2-7
Configuring Your Drivers..................................................2-7

TOC-2 ❖DocuPrint N17/N17b User Guide
Chapter 3 Using the Control Panel ................................................ 3-1
Control Panel Features.....................................................3-2
The Display...................................................................... 3-3
Menu Options...................................................................3-4
Chapter 4 Paper Loading and Orientation ................................... 4-1
Selecting Paper.................................................................4-2
Storing Paper....................................................................4-5
Loading Paper...................................................................4-6
Using Tray 1.....................................................................4-6
Using the MBF................................................................. 4-9
Using the 500-sheet Paper Deck and Cassette................ 4-14
Using the High Capacity Feeder......................................4-17
Using the Envelope Feeder............................................. 4-20
Automatic Tray Switching.............................................4-22
Paper Size/Type Mismatch..............................................4-23
Duplex (Two-Sided) Printing.........................................4-24
Print Orientation and Control Panel Settings...................4-25
Chapter 5 Clearing Jams and Jam Recovery ................................ 5-1
Paper Jams........................................................................5-2
What Causes a Paper Jam? ..............................................5-2
Clearing Paper Jams.........................................................5-3
Tray 1 Jam....................................................................... 5-7
MBF Jam..........................................................................5-8
Tray 2 Jam with 500-sheet Paper Deck and Cassette........5-9
Tray 3 Jam with 500-sheet Paper Deck and Cassette......5-10
Tray 2 or Tray 3 Jam with 2,000-sheet HCF .................... 5-11
Envelope Feeder Jam......................................................5-12
OCT Jam........................................................................5-13
Duplex Module Jam.......................................................5-14
Paper Exit Jam................................................................5-15
EP Cartridge Jam............................................................5-16

DocuPrint N17/N17b User Guide ❖TOC-3
Paper Mismatch Jam......................................................5-17
Misfeed Jam at Startup.................................................. 5-18
Fuser Jam.......................................................................5-19
Chapter 6 Replacing Consumables ................................................ 6-1
Replacing the EP Cartridge..............................................6-2
Replacing the Fuser Cartridge/BTR..................................6-5
Chapter 7 Troubleshooting ............................................................. 7-1
Diagnostic Message Display............................................7-2
Printer Operation Problems.............................................7-3
Chapter 8 References ........................................................................ 8-1
Further References...........................................................8-2
Appendix A CE Declaration ................................................................ A-1

TOC-4 ❖DocuPrint N17/N17b User Guide

Chapter 1: Getting Started ❖1-1
Getting Started Chapter1
DocuPrint N17 and N17b Models .................................. 1-2
User Documentation Roadmap ..................................... 1-3
How Much of This Book Must I Read? .......................... 1-6
Printer Components ....................................................... 1-7
Installing Your Printer .................................................... 1-8
Printing a Configuration Sheet ................................... 1-10

DocuPrint N17 and N17b Models
1-2 ❖DocuPrint N17/N17b User Guide
DocuPrint N17
and N17b
Models
This book is for use with both the Xerox DocuPrint N17
and DocuPrint N17b Network Laser Printers. The
DocuPrint N17 contains all the components of the
DocuPrint N17b, plus the following:
• Ethernet 10Base2 and 10BaseT
• Audible buzzer
As this guide serves both printers, the DocuPrint N17b
will hereafter be referred to as the DocuPrint N17 except
in situations where information is specific to either
printer.

User Documentation Roadmap
Chapter 1: Getting Started ❖1-3
User
Documentation
Roadmap
Your DocuPrint N17 printer is packaged with
documentation in both printed form and on CD. There are
two CDs:
•Product CD, which contains documentation and
printer drivers.
•Printer Management Software CD, which contains
various Xerox-provided client software and the
documentation for it.
This section serves as a roadmap for the printed and CD
documentation
Printed
Documentation Your DocuPrint N17 printer was packaged with the
following pieces of printed documentation:
•Quick Install Guide, which shows you how to get your
printer up and running.
•User Guide (this book), which provides you with the
basic information needed to use your printer. (More
detailed user information is contained in the System
Administrator Guide on your Product CD.)
•Quick Network Install Guide, which briefly shows
you how to connect your printer to a network in your
specific environment. (More detailed Network/
Environment information is contained in the Technical
Information Guide on your Product CD.)

User Documentation Roadmap
1-4 ❖DocuPrint N17/N17b User Guide
DocuPrint N17
Product CD Your DocuPrint N17 printer was also packaged with a CD
that contains the following pieces of information:
•User Guide (electronic version of this book)
• Quick Network Install Guide
• System Administrator Guide
• Technical Information Guide
• A procedure to upgrade your printer software
The System Administrator Guide contains the following
information should you require it:
• Printer installation instructions, in Chapter 1.
• Installation instructions for all DocuPrint N17 options,
in Appendix C.
• Installation instructions for the EP cartridge and BTR
replacement, in Appendix B.
The System Administrator Guide also contains a
considerable amount of more detailed user information.
DocuPrint N17 printer drivers are also contained on the
Product CD. The majority of driver documentation is
provided via the Help files included with the drivers.
Sinced both the Product CD and the Printer Management
Software CD contain so much important information,
please ensure that you save them and keep them in a safe
place.