Xerox Phaser 3330 User manual

Xerox®Phaser®3330 Printer
User Guide
Version 1.0
September 2016

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Table of Contents
1 Safety....................................................................................................1-1
Notices and Safety..............................................................................................................1-1
Electrical Safety....................................................................................................................1-2
General Guidelines.................................................................................................1-2
Power Cord................................................................................................................1-2
Emergency Power Off...........................................................................................1-3
Laser Safety..............................................................................................................1-3
Operational Safety..............................................................................................................1-3
Operational Guidelines.........................................................................................1-3
Ozone Release..........................................................................................................1-4
Printer Location.......................................................................................................1-4
Printer Supplies........................................................................................................1-4
Maintenance Safety...........................................................................................................1-5
Printer Symbols.....................................................................................................................1-5
Environmental, Health, and Safety Contact Information...................................1-9
2 Features................................................................................................2-1
Parts of the Printer...............................................................................................................2-1
Front View.................................................................................................................2-1
Rear View...................................................................................................................2-2
Internal Components............................................................................................2-2
Control Panel............................................................................................................2-3
Information Pages...............................................................................................................2-4
Accessing the Information Pages....................................................................2-4
Configuration Report............................................................................................2-4
Power Saver Mode...............................................................................................................2-5
Power Saver Levels.................................................................................................2-5
Setting the Power Saver Mode Timers at the Control Panel.................2-5
Exiting Power Saver Mode...................................................................................2-5
Administration Features....................................................................................................2-6
Xerox®CentreWare®Internet Services...........................................................2-6
Accessing Xerox®CentreWare®Internet Services.......................................2-6
Locating the IP Address of the Printer...........................................................2-6
Maintenance Assistant.........................................................................................2-6
Enabling Maintenance Assistant........................................................2-6
More Information................................................................................................................2-8
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User Guide

3 Installation and Setup....................................................................3-1
Installation and Setup Overview...................................................................................3-1
Selecting a Location for the Printer..............................................................................3-2
Connecting the Printer.......................................................................................................3-2
Selecting a Connection Method.......................................................................3-2
Connecting the Printer to the Network..........................................................3-3
Connecting to a Computer Using USB...........................................................3-3
Turning On/Off the Printer..................................................................................3-3
Configuring Network Settings........................................................................................3-6
About TCP/IP and IP Addresses........................................................................3-6
Installing the Software......................................................................................................3-6
Operating System Requirements......................................................................3-6
Installing Drivers and Utilities for Windows................................................3-7
Installing Print Drivers for Macintosh OS X Version 10.9 and
Later...................................................................................................................3-7
Installing the Print Drivers for UNIX and Linux..........................................3-9
Other Drivers.............................................................................................................3-9
Installing the Printer as a Web Service on Devices.................................................3-9
Installing a WSD Printer Using the Add Device Wizard..........................3-9
Installing a WSD Printer Manually Using the Add Printer
Wizard............................................................................................................3-10
AirPrint, Mopria, Google Cloud Print, and NFC......................................................3-10
4 Paper and Media...............................................................................4-1
Supported Paper...................................................................................................................4-1
Ordering Paper.........................................................................................................4-1
General Paper Loading Guidelines..................................................................4-1
Paper That Can Damage Your Printer............................................................4-1
Paper Storage Guidelines....................................................................................4-2
Supported Paper Types and Weights..............................................................4-2
Supported Standard Paper Sizes......................................................................4-3
Supported Custom Paper Sizes.........................................................................4-3
Supported Paper Types and Weights for Automatic 2-Sided
Printing.............................................................................................................4-3
Supported Standard Paper Sizes for Automatic 2-Sided
Printing.............................................................................................................4-4
Supported Custom Paper Sizes for Automatic 2-Sided
Printing.............................................................................................................4-5
Loading Paper.......................................................................................................................4-6
Loading Paper in the Bypass Tray....................................................................4-6
Loading Paper in Tray 1 and Optional Tray 2.............................................4-8
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Setting Paper Size and Type.........................................................................................4-10
Setting the Paper Size........................................................................................4-10
Setting the Paper Type......................................................................................4-11
Printing on Special Paper...............................................................................................4-12
Envelopes................................................................................................................4-12
Guidelines for Printing Envelopes.....................................................4-12
Loading Envelopes in the Bypass Tray...........................................4-12
Labels........................................................................................................................4-14
Guidelines for Printing Labels............................................................4-14
Loading Labels in the Bypass Tray...................................................4-14
Transparencies......................................................................................................4-15
Guidelines for Printing Transparencies..........................................4-15
5 Printing..................................................................................................5-1
Printing Overview.................................................................................................................5-1
Selecting Printing Options................................................................................................5-1
Print Driver Help......................................................................................................5-2
Windows Printing Options..................................................................................5-2
Setting Default Printing Options for Windows..............................5-2
Selecting Windows Print Options for an Individual Job............5-3
Saving a Set of Commonly Used Printing Options for
Windows.............................................................................................5-3
Macintosh Printing Options................................................................................5-3
Selecting Printing Options for Macintosh........................................5-3
Saving a Set of Commonly Used Printing Options for
Macintosh..........................................................................................5-4
Linux Printing Options..........................................................................................5-4
Launching Xerox®Printer Manager....................................................5-4
Printing from a Linux Workstation.....................................................5-4
Printing Features.....................................................................................................5-5
Printing on Both Sides of the Paper...................................................5-5
Selecting Paper Options for Printing.................................................5-6
Printing Multiple Pages to a Single Sheet.......................................5-6
Scaling...........................................................................................................5-6
Print Quality.................................................................................................5-6
Printing from a USB Flash Drive.....................................................................................5-7
6 Maintenance.......................................................................................6-1
Cleaning the Printer............................................................................................................6-1
General Precautions...............................................................................................6-1
Cleaning the Exterior............................................................................................6-2
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Ordering Supplies.................................................................................................................6-2
When to Order Supplies.......................................................................................6-2
Viewing Printer Supply Status...........................................................................6-2
Consumables............................................................................................................6-3
Routine Maintenance Items..............................................................................6-3
Toner Cartridges......................................................................................................6-4
General Precautions for the Toner Cartridge..................................6-4
Replacing a Toner Cartridge.................................................................6-4
Drum Cartridges......................................................................................................6-4
General Precautions for the Drum Cartridge..................................6-4
Replacing a Drum Cartridge.................................................................6-5
Recycling Supplies..................................................................................................6-5
Moving the Printer...............................................................................................................6-5
Billing and Usage Counters Information...................................................................6-6
7 Troubleshooting.................................................................................7-1
General Troubleshooting..................................................................................................7-1
Restarting the Printer............................................................................................7-1
Printer Fails to Power On......................................................................................7-1
Printer Resets or Turns Off Frequently............................................................7-2
Document Prints from Wrong Tray..................................................................7-2
Automatic 2-Sided Printing Problems............................................................7-2
Paper Tray Fails to Close......................................................................................7-3
Printing Takes Too Long.......................................................................................7-3
Printer Fails to Print................................................................................................7-3
Printer Makes Unusual Noises...........................................................................7-4
Condensation has Formed Inside the Printer..............................................7-5
Paper Jams.............................................................................................................................7-5
Minimizing Paper Jams........................................................................................7-5
Locating Paper Jams.............................................................................................7-6
Clearing Paper Jams..............................................................................................7-8
Clearing Paper Jams from the Bypass Tray....................................7-8
Clearing Paper Jams from Tray 1........................................................7-9
Clearing Paper Jams from Tray 2.....................................................7-11
Clearing Paper Jams from Inside the Front Cover.....................7-14
Clearing Paper Jams from the Back of the Printer....................7-16
Clearing Paper Jams from the Duplex Unit.................................7-19
Clearing Paper Jams from the Output Area.................................7-21
Troubleshooting Paper Jams...........................................................................7-21
Multiple Sheets Pulled Together.......................................................7-21
Paper Misfeeds........................................................................................7-22
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Label and Envelope Misfeeds............................................................7-22
Paper Jam Message Stays On...........................................................7-23
Jams During Automatic 2-Sided Printing.....................................7-23
Print-Quality Problems.....................................................................................................7-23
Controlling Print Quality....................................................................................7-24
Solving Print-Quality Problems.......................................................................7-24
Getting Help........................................................................................................................7-28
Control Panel Messages....................................................................................7-28
Available Information Pages...........................................................................7-28
Accessing Available Information Pages........................................7-28
Online Support Assistant..................................................................................7-28
More Information................................................................................................7-29
A Specifications.....................................................................................A-1
Printer Configurations and Options.............................................................................A-1
Configurations.........................................................................................................A-1
Standard Features..................................................................................................A-1
Physical Specifications.......................................................................................................A-2
Weights and Dimensions....................................................................................A-2
Clearance Requirements for Standard Configuration.............................A-2
Environmental Specifications.........................................................................................A-3
Temperature.............................................................................................................A-3
Relative Humidity...................................................................................................A-3
Elevation....................................................................................................................A-3
Electrical Specifications....................................................................................................A-3
Power Supply Voltage and Frequency............................................................A-3
Power Consumption..............................................................................................A-3
Performance Specifications.............................................................................................A-4
Printer Warm-up Time..........................................................................................A-4
Print Speed................................................................................................................A-4
B Regulatory Information..................................................................B-1
Basic Regulations.................................................................................................................B-1
ENERGY STAR®Qualified Product....................................................................B-1
United States FCC Regulations.........................................................................B-1
Canada.......................................................................................................................B-2
European Union......................................................................................................B-2
European Union Lot 4 Imaging Equipment Agreement
Environmental Information.....................................................................B-2
Environmental Information Providing Environmental
Solutions and Reducing Cost......................................................B-2
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Germany....................................................................................................................B-4
Germany - Blue Angel..............................................................................B-4
Blendschutz.................................................................................................B-4
Lärmemission..............................................................................................B-5
Importeur.....................................................................................................B-5
Turkey RoHS Regulation.......................................................................................B-5
Regulatory Information for 2.4 GHz Wireless Network
Adapter............................................................................................................B-5
Material Safety Data Sheets...........................................................................................B-5
C Recycling and Disposal....................................................................C-1
All Countries...........................................................................................................................C-1
North America.......................................................................................................................C-1
European Union...................................................................................................................C-1
Domestic/Household Environment.................................................................C-1
Professional/Business Environment................................................................C-2
Collection and Disposal of Equipment and Batteries..............................C-2
Business Users in the European Union.............................................C-2
Disposal Outside of the European Union........................................C-2
Battery Symbol Note............................................................................................C-3
Battery Removal.....................................................................................................C-3
Other Countries....................................................................................................................C-3
Xerox®Phaser®3330 Printervi User Guide
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1
Safety
Your printer and the recommended supplies have been designed and tested to meet
strict safety requirements. Attention to the following information ensures the continued
and safe operation of your Xerox printer.
Notices and Safety
Read the following instructions carefully before operating your printer. Refer to these
instructions to ensure the continued safe operation of your printer.
Your Xerox®printer and supplies are designed and tested to meet strict safety
requirements. These include safety agency evaluation and certification, and compliance
with electromagnetic regulations and established environmental standards.
The safety and environment testing and performance of this product have been verified
using Xerox®materials only.
Note
Unauthorized alterations, which can include the addition of new functions or the
connection of external devices, can affect the product certification. For more information,
contact your Xerox representative.
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User Guide

Electrical Safety
General Guidelines
Warning
• Do not push objects into slots or openings on the printer. Touching a voltage point
or shorting out a part could result in fire or electric shock.
• Do not remove the covers or guards that are fastened with screws unless you are
installing optional equipment and are instructed to do so. Turn off the printer when
performing these installations. Disconnect the power cord when removing covers and
guards for installing optional equipment. Except for user-installable options, there
are no parts that you can maintain or service behind these covers.
Warning
The following are hazards to your safety:
• The power cord is damaged or frayed.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• The printer emits smoke, or the surface is unusually hot.
• The printer emits unusual noise or odors.
• The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Turn off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.
Power Cord
• Use the power cord supplied with your printer.
• Do not use an extension cord or remove or modify the power cord plug.
• Plug the power cord directly into a properly grounded electrical outlet. Ensure that
each end of the cord is connected securely. If you do not know if an outlet is grounded,
ask an electrician to check the outlet.
• Do not use a ground adapter plug to connect the printer to an electrical outlet that
does not have a ground connection terminal.
Warning
Avoid the potential of electrical shock by ensuring that the printer is grounded properly.
Electrical products can be hazardous if misused.
• Verify that the printer is plugged into an outlet that is providing the correct voltage
and power. Review the electrical specification of the printer with an electrician if
necessary.
• Do not place the printer in an area where people can step on the power cord.
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Safety

• Do not place objects on the power cord.
• If the power cord becomes frayed or worn, replace it.
• Do not plug or unplug the power cord while the power switch is in the On position.
• To avoid electrical shock and damage to the cord, grasp the plug when unplugging
the power cord.
• Ensure that the electrical outlet is near the printer and is easily accessible.
The power cord is attached to the printer as a plug-in device on the back of the printer.
If it is necessary to disconnect all electrical power from the printer, disconnect the power
cord from the electrical outlet.
Emergency Power Off
If any of the following conditions occur, power the printer off immediately. Disconnect
the power cord from the electrical outlet. Contact an authorized Xerox service
representative to correct the problem if any of the following occurs:
• The equipment emits unusual odors or makes unusual noises.
• The power cable is damaged or frayed.
• A wall panel circuit breaker, fuse, or other safety device has been tripped.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• Any part of the printer is damaged.
Laser Safety
This printer complies with laser product performance standards set by governmental,
national, and international agencies and is certified as a Class 1 Laser Product. The
printer does not emit hazardous light because the beam is enclosed completely during
all modes of customer operation and maintenance.
Laser Warning
Use of controls, adjustments, or performance of procedures other than those specified
in this manual can result in hazardous radiation exposure.
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements.
These include safety agency examination, approval, and compliance with established
environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe
operation of your printer.
Operational Guidelines
• Do not remove any paper trays while the printer is printing.
• Do not open the doors when the printer is printing.
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Safety

• Do not move the printer when it is printing.
• Keep hands, hair, neckties, and so on, away from the exit and feed rollers.
• Covers, which require tools for removal, protect the hazard areas within the printer.
Do not remove the protective covers.
Hot Warning
The metallic surfaces in the fuser area are hot. Always use caution when removing
paper jams from this area and avoid touching any metallic surfaces.
Ozone Release
This printer produces ozone during normal operation. The amount of ozone produced
depends on copy volume. Ozone is heavier than air and is not produced in amounts large
enough to harm anyone. Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to
www.xerox.com/environment. In other markets, contact your local Xerox representative
or go to www.xerox.com/environment_europe.
Printer Location
• Place the printer on a level, solid, non-vibrating surface with adequate strength to
hold its weigh. To find the weight for your printer configuration, refer to Physical
Specifications.
•Do not block or cover the slots or openings on the printer. These openings are provided
for ventilation and to prevent overheating of the printer.
•Place the printer in an area where there is adequate space for operation and servicing.
• Place the printer in a dust-free area.
• Do not store or operate the printer in an extremely hot, cold, or humid environment.
• Do not place the printer near a heat source.
• Do not place the printer in direct sunlight to avoid exposure to light-sensitive
components.
• Do not place the printer where it is exposed directly to the cold air flow from an air
conditioning system.
• Do not place the printer in locations that are susceptible to vibrations.
• For optimum performance, use the printer at the elevations specified in Elevation.
Printer Supplies
• Use supplies that are designed for your printer. The use of unsuitable materials can
cause poor performance and a possible safety hazard.
• Follow all warnings and instructions marked on, or supplied with the product, options,
and supplies.
• Store all consumables in accordance with the instructions provided on the package
or container.
• Keep all consumables away from the reach of children.
• Never throw toner, print cartridges, drum cartridges, or toner containers into an open
flame.
Xerox®Phaser®3330 Printer1-4 User Guide
Safety

• When handling cartridges, such as toner cartridges, avoid skin or eye contact with
toner. Eye contact can cause irritation and inflammation. Do not attempt to
disassemble the cartridge, which can increase the risk of skin or eye contact.
Caution
Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation
of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not
specified for this printer. The Total Satisfaction Guarantee is available in the United
States and Canada. Coverage could vary outside these areas. For details, contact your
Xerox representative.
Maintenance Safety
• Do not attempt to perform any maintenance procedure that is not described
specifically in the documentation supplied with your printer.
• Do not use aerosol cleaners. Clean with a dry lint-free cloth only.
• Do not burn any consumables or routine maintenance items.
• For information on Xerox supplies recycling programs, go to www.xerox.com/gwa.
Warning
Do not use aerosol cleaners. Aerosol cleaners can cause explosions or fires when used
on electromechanical equipment.
Printer Symbols
DescriptionSymbol
Warning:
Indicates a hazard that can cause serious injury or death
if not avoided.
Hot Warning:
Hot surface on or in the printer. Use caution to avoid per-
sonal injury.
Caution:
Indicates a mandatory action to take to avoid damage to
the property.
Do not touch the part or area of the printer.
1-5Xerox®Phaser®3330 Printer
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Safety

DescriptionSymbol
Do not expose the drum cartridges to direct sunlight.
Do not burn the toner cartridges.
Do not burn the drum cartridges.
Do not touch the part or area of the printer.
DescriptionSymbol
Do not use paper attached with staples or any other form
of binding clip.
Do not use folded, creased, curled, or wrinkled paper.
Do not load or use inkjet paper.
Do not use transparencies or overhead projector sheets.
Do not reload paper previously printed on or used.
Add paper or media.
Paper jam
Lock
Unlock
Xerox®Phaser®3330 Printer1-6 User Guide
Safety

DescriptionSymbol
Document
Paper
WLAN
Wireless Local Area Network
LAN
Local Area Network
USB
Universal Serial Bus
Postcard
Load envelopes in the tray with the flaps closed and facing
up.
Load envelopes in the tray with the flaps open and facing
up.
Weight
Data Transmission
Paper Feeding Direction Indicator
OK Button
Print Menu Button
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Safety

DescriptionSymbol
Online Button
DescriptionSymbol
Information Button
Menu Button
Back Button
Power/Wake Button
Cancel Job Button
Left Direction Indicator
Right Direction Indicator
Up Direction Indicator
Down Direction Indicator
WPS Button
(Wi-Fi Protected Setup)
This item can be recycled. For details, refer to Recycling and
Disposal.
Xerox®Phaser®3330 Printer1-8 User Guide
Safety

Environmental, Health, and Safety
Contact Information
For more information on Environment, Health, and Safety in relation to this Xerox product
and supplies, contact the following customer help lines:
1-800-ASK-XEROX (1-800-275-9376)United States and Canada:
[phone]Europe:
For product safety information in the United States, go to www.xerox.com/environment.
For product safety information in Europe, go to www.xerox.com/environment_europe.
1-9Xerox®Phaser®3330 Printer
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Safety

Xerox®Phaser®3330 Printer1-10 User Guide
Safety

2
Features
Parts of the Printer
Front View
6.1. Output Tray ExtensionPaper Level Indicator
2. 7.Optional Feeder Tray 2 with 550-Sheet
Capacity Card Reader Bay for optional NFC Enablement Kit
8.3. Control Panel DisplayTray 1 with 250-Sheet Capacity
4. 9.Bypass Tray and Extension USB Port
10.5. Control Board CoverOutput Tray
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User Guide

Rear View
5.1. Network Cable PortTray 1 Rear Access Cover
2. 6.Power Receptacle Duplex Unit
7.3. Rear DoorPower Switch
4. USB Cable Port
Internal Components
3.1. Toner CartridgeFront Cover
2. Drum Cartridge
Xerox®Phaser®3330 Printer2-2 User Guide
Features