Xerox Phaser 3610 User manual

Xerox®Phaser®3610
Black and White Printer
Imprimante noir et blanc
Xerox®Phaser®3610
User Guide
Guide d'utilisation
Italiano Guida per l’utente
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this publication may not be reproduced in any form without permission of Xerox Corporation.
Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or
judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on
the screen such as styles, templates, icons, screen displays, looks, and so on.
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PrintingScout®, Walk-Up®, WorkCentre®, FreeFlow®, SMARTsend®, Scan to PC Desktop®, MeterAssistant®, SuppliesAssistant®, Xerox
Secure Access Unified ID System®, Xerox Extensible Interface Platform®, ColorQube®, Global Print Driver®, and Mobile Express Driver®
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Microsoft®, Windows Vista®, Windows®, and Windows Server®are trademarks of Microsoft Corporation in the United States and other
countries.
Novell®, NetWare®, NDPS®, NDS®, IPX™, and Novell Distributed Print Services™ are trademarks of Novell, Inc. in the United States and
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PANTONE®and other Pantone, Inc. trademarks are the property of Pantone, Inc.
Document version 1.0: September 2013
BR5710_en-us

Xerox®Phaser®3610 Black and White Printer 3
User Guide
Contents
1 Safety 9
Electrical Safety............................................................................................................................................................. 10
General Guidelines................................................................................................................................................ 10
Power Cord .............................................................................................................................................................. 10
Emergency Turn Off............................................................................................................................................. 11
Laser Safety............................................................................................................................................................. 11
Operational Safety....................................................................................................................................................... 12
Operational Guidelines ....................................................................................................................................... 12
Ozone Release........................................................................................................................................................ 12
Printer Location ..................................................................................................................................................... 12
Printer Supplies ...................................................................................................................................................... 13
Maintenance Safety .................................................................................................................................................... 14
Printer Symbols.............................................................................................................................................................. 15
Environmental, Health, and Safety Contact Information............................................................................. 16
2 Features 17
Parts of the Printer ....................................................................................................................................................... 18
Front View................................................................................................................................................................ 18
Rear View ................................................................................................................................................................. 19
Internal Parts.......................................................................................................................................................... 19
Control Panel .......................................................................................................................................................... 20
Energy Saver Mode ...................................................................................................................................................... 22
Exiting Energy Saver Mode ............................................................................................................................... 22
Information Pages ....................................................................................................................................................... 23
Configuration Report........................................................................................................................................... 23
Printing a Configuration Report ...................................................................................................................... 23
Administrative Features ............................................................................................................................................. 24
Finding the IP Address of the Printer ............................................................................................................ 24
CentreWare Internet Services .......................................................................................................................... 24
Accessing the Printer ........................................................................................................................................... 24
Billing Meter............................................................................................................................................................ 25
More Information......................................................................................................................................................... 26
3 Installation and Setup 27
Installation and Setup Overview............................................................................................................................. 28
Selecting a Location for the Printer ....................................................................................................................... 29
Connecting the Printer................................................................................................................................................ 30
Selecting a Connection Method...................................................................................................................... 30
Connecting to a Computer Using USB.......................................................................................................... 30
Connecting to a Wired Network...................................................................................................................... 31

Contents
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User Guide
Finding the IP Address of the Printer Using the Control Panel............................................................ 31
Connecting to a Wireless Network ................................................................................................................. 32
Configuring Network Settings.................................................................................................................................. 34
About TCP/IP and IP Addresses ...................................................................................................................... 34
Configuring General Setup Using CentreWare Internet Services............................................................... 35
Viewing Printer Information............................................................................................................................. 35
Configuring System Settings ............................................................................................................................ 36
Configuring Clock Settings................................................................................................................................ 36
Configuring Tray Settings.................................................................................................................................. 37
Configuring General Setup Using the Control Panel....................................................................................... 38
Getting Information About the Printer ........................................................................................................ 38
Using the Power On Wizard .............................................................................................................................. 38
Installing the Software............................................................................................................................................... 39
Operating System Requirements.................................................................................................................... 39
Installing the Print Drivers for a Windows Network Printer .................................................................. 39
Installing the Print Drivers for a Windows USB Printer........................................................................... 40
Installing Print Drivers for Macintosh OS X Version 10.5 and Later .................................................. 40
Installing Drivers and Utilities for UNIX and Linux.................................................................................. 41
Other Drivers........................................................................................................................................................... 42
Installing the Printer as a Web Service on Devices .................................................................................. 43
4 Paper and Media 45
Supported Paper............................................................................................................................................................ 46
Recommended Media......................................................................................................................................... 46
Ordering Paper....................................................................................................................................................... 46
General Paper Loading Guidelines ................................................................................................................. 46
Paper That Can Damage Your Printer........................................................................................................... 47
Paper Storage Guidelines................................................................................................................................... 47
Supported Paper Types and Weights............................................................................................................ 48
Supported Standard Paper Sizes..................................................................................................................... 48
Supported Paper Types and Weights for Automatic 2-Sided Printing ............................................. 49
Supported Standard Paper Sizes for Automatic 2-Sided Printing ...................................................... 49
Supported Custom Paper Sizes........................................................................................................................ 49
Loading Paper ................................................................................................................................................................ 50
Loading Paper in the Bypass Tray .................................................................................................................. 50
Loading Small Paper Sizes in the Bypass Tray........................................................................................... 53
Configuring Trays 1–4 for the Paper Length.............................................................................................. 56
Loading Paper in Trays 1–4............................................................................................................................... 58
Configuring Tray Behavior ................................................................................................................................ 60
Printing on Special Paper........................................................................................................................................... 62
Envelopes ................................................................................................................................................................. 62
Labels......................................................................................................................................................................... 65
5 Printing 69
Printing Overview.......................................................................................................................................................... 70
Selecting Printing Options ......................................................................................................................................... 71

Contents
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User Guide
Print Driver Help .................................................................................................................................................... 71
Windows Printing Options ................................................................................................................................. 72
Macintosh Printing Options .............................................................................................................................. 73
Printing Features........................................................................................................................................................... 74
Printing on Both Sides of the Paper............................................................................................................... 74
Orientation .............................................................................................................................................................. 76
Selecting Paper Options for Printing.............................................................................................................. 76
Enabling Letterhead 2-Sided Mode ............................................................................................................... 76
Printing Multiple Pages to a Single Sheet.................................................................................................... 77
Printing Booklets ................................................................................................................................................... 77
Print Quality ............................................................................................................................................................ 78
Lightness .................................................................................................................................................................. 78
Printing Watermarks............................................................................................................................................ 78
Scaling....................................................................................................................................................................... 79
Printing Mirror Images........................................................................................................................................ 79
Printing Special Job Types................................................................................................................................. 79
Using Custom Paper Sizes ......................................................................................................................................... 81
Defining Custom Paper Sizes............................................................................................................................ 81
Creating and Saving Custom Paper Sizes.................................................................................................... 81
Printing on Custom Paper Sizes....................................................................................................................... 82
6 Maintenance 83
Cleaning the Printer ..................................................................................................................................................... 84
General Precautions............................................................................................................................................. 84
Cleaning the Exterior........................................................................................................................................... 85
Cleaning the Interior ........................................................................................................................................... 85
Ordering Supplies.......................................................................................................................................................... 86
Consumables .......................................................................................................................................................... 86
Routine Maintenance Items............................................................................................................................. 86
When to Order Supplies...................................................................................................................................... 87
Viewing Printer Supply Status.......................................................................................................................... 87
Toner Cartridges.................................................................................................................................................... 88
Recycling Supplies................................................................................................................................................. 89
Managing the Printer .................................................................................................................................................. 90
Viewing the Firmware Version ......................................................................................................................... 90
Adjusting Paper Type .......................................................................................................................................... 91
Adjusting the Transfer Unit .............................................................................................................................. 91
Adjusting the Fuser .............................................................................................................................................. 92
Adjusting the Density.......................................................................................................................................... 92
Printing Charts ....................................................................................................................................................... 93
Cleaning the Developer ...................................................................................................................................... 93
Cleaning the Transfer Unit................................................................................................................................ 94
Resetting Defaults ................................................................................................................................................ 94
Initializing the Print Meter ................................................................................................................................ 95
Resetting the Transfer Unit............................................................................................................................... 95
Resetting the Fuser............................................................................................................................................... 95
Clearing Job History............................................................................................................................................. 96

Contents
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User Guide
Clearing Storage.................................................................................................................................................... 96
Clearing Device Memory.................................................................................................................................... 97
Adjusting the Altitude......................................................................................................................................... 97
Decreasing Electrostatic Memory................................................................................................................... 98
Enabling Ghost Control....................................................................................................................................... 98
Moving the Printer........................................................................................................................................................ 99
7 Troubleshooting 101
General Troubleshooting .........................................................................................................................................102
Printer Does Not Turn On.................................................................................................................................102
Printer Makes Unusual Noises........................................................................................................................102
Printer Does Not Print........................................................................................................................................103
Printer Resets or Turns Off Frequently........................................................................................................104
Condensation Has Formed Inside the Printer..........................................................................................104
Paper Jams ....................................................................................................................................................................105
Locating Paper Jams..........................................................................................................................................105
Minimizing Paper Jams.....................................................................................................................................106
Clearing Paper Jams ..........................................................................................................................................107
Troubleshooting Paper Jams ..........................................................................................................................113
Print-Quality Problems ..............................................................................................................................................115
Controlling Print Quality...................................................................................................................................115
Solving Print-Quality Problems.......................................................................................................................115
Getting Help..................................................................................................................................................................120
Error and Status Messages..............................................................................................................................120
Online Support Assistant..................................................................................................................................120
Information Pages..............................................................................................................................................
120
More Information...............................................................................................................................................121
A Specifications 123
Printer Configurations and Options.....................................................................................................................124
Standard Features ..............................................................................................................................................124
Available Configurations..................................................................................................................................124
Options and Upgrades......................................................................................................................................125
Physical Specifications..............................................................................................................................................126
Weights and Dimensions .................................................................................................................................126
Standard Configuration ...................................................................................................................................126
Configuration with Optional 550-Sheet Feeder......................................................................................126
Total Space Requirements...............................................................................................................................127
Clearance Requirements ..................................................................................................................................127
Clearance Requirements with Optional 550-Sheet Feeder.................................................................128
Environmental Specifications.................................................................................................................................129
Temperature.........................................................................................................................................................129
Relative Humidity ...............................................................................................................................................129
Elevation.................................................................................................................................................................129
Electrical Specifications............................................................................................................................................130
Power Supply Voltage and Frequency ........................................................................................................130

Contents
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User Guide
Power Consumption...........................................................................................................................................130
ENERGY STAR Qualified Product...................................................................................................................130
Performance Specifications ....................................................................................................................................131
Print Speed ............................................................................................................................................................131
Controller Specifications ..........................................................................................................................................132
Memory...................................................................................................................................................................132
Interfaces...............................................................................................................................................................132
B Regulatory Information 133
Basic Regulations........................................................................................................................................................134
United States FCC Regulations......................................................................................................................134
Canada....................................................................................................................................................................134
European Union...................................................................................................................................................135
European Union Lot 4 Imaging Equipment Agreement Environmental Information..............135
Germany.................................................................................................................................................................136
Turkey RoHS Regulation...................................................................................................................................137
Regulatory Information for 2.4 GHz Wireless Network Adapter ......................................................137
Material Safety Data Sheets ..................................................................................................................................138
C Recycling and Disposal 139
All Countries..................................................................................................................................................................140
North America..............................................................................................................................................................141
European Union...........................................................................................................................................................142
Domestic/Household Environment ..............................................................................................................142
Professional/Business Environment .............................................................................................................142
Collection and Disposal of Equipment and Batteries............................................................................143
Battery Symbol Note .........................................................................................................................................143
Battery Removal..................................................................................................................................................143
Other Countries............................................................................................................................................................144

Xerox®Phaser®3610 Black and White Printer 9
User Guide
This chapter includes:
•Electrical Safety................................................................................................................................................................ 10
•Operational Safety .......................................................................................................................................................... 12
•Maintenance Safety ....................................................................................................................................................... 14
•Printer Symbols................................................................................................................................................................. 15
• Environmental, Health, and Safety Contact Information................................................................................ 16
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your Xerox
printer.
1
Safety

Safety
10 Xerox®Phaser®3610 Black and White Printer
User Guide
Electrical Safety
This section includes:
•General Guidelines........................................................................................................................................................... 10
•Power Cord ......................................................................................................................................................................... 10
•Emergency Turn Off........................................................................................................................................................ 11
• Laser Safety........................................................................................................................................................................ 11
General Guidelines
WARNINGS:
•Do not push objects into slots or openings on the printer. Touching a voltage point or shorting
out a part could result in fire or electric shock.
•Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Turn off the printer when performing these
installations. Disconnect the power cord when removing covers and guards for installing optional
equipment. Except for user-installable options, there are no parts that you can maintain or
service behind these covers.
The following are hazards to your safety:
•The power cord is damaged or frayed.
•Liquid is spilled into the printer.
•The printer is exposed to water.
•The printer emits smoke, or the surface is unusually hot.
•The printer emits unusual noise or odors.
•The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Turn off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.
Power Cord
•Use the power cord supplied with your printer.
•Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.

Safety
Xerox®Phaser®3610 Black and White Printer 11
User Guide
•Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a
ground connection terminal.
WARNING: Avoid the potential of electrical shock by ensuring that the printer is grounded properly.
Electrical products can be hazardous if misused.
•Only use an extension cord or power strip designed to handle the electrical current capacity of the
printer.
•Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
•Do not place the printer in an area where people can step on the power cord.
•Do not place objects on the power cord.
•Do not plug or unplug the power cord while the power switch is in the On position.
•If the power cord becomes frayed or worn, replace it.
•To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary
to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
Emergency Turn Off
If any of the following conditions occur, turn off the printer immediately and disconnect the power cord
from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if:
•The equipment emits unusual odors or makes unusual noises.
•The power cable is damaged or frayed.
•A wall panel circuit breaker, fuse, or other safety device has been tripped.
•Liquid is spilled into the printer.
•The printer is exposed to water.
•Any part of the printer is damaged.
Laser Safety
This printer complies with laser product performance standards set by governmental, national, and
international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous
light because the beam is totally enclosed during all modes of customer operation and maintenance.
WARNING: Use of controls, adjustments, or performance of procedures other than those specified in
this manual can result in hazardous radiation exposure.

Safety
12 Xerox®Phaser®3610 Black and White Printer
User Guide
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.
Operational Guidelines
•Do not remove any paper trays while the printer is printing.
•Do not open the doors when the printer is printing.
•Do not move the printer when it is printing.
•Keep hands, hair, neckties, and so on, away from the exit and feed rollers.
•Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
Ozone Release
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Printer Location
•Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.
To find the weight for your printer configuration, see Physical Specifications on page 126.
•Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
•Place the printer in an area where there is adequate space for operation and servicing.
•Place the printer in a dust-free area.
•Do not store or operate the printer in an extremely hot, cold, or humid environment.
•Do not place the printer near a heat source.
•Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
•Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
system.
•Do not place the printer in locations susceptible to vibrations.
•For optimum performance, use the printer at the elevations specified in Elevation on page 129.

Safety
Xerox®Phaser®3610 Black and White Printer 13
User Guide
Printer Supplies
•Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
•Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.
•Store all consumables in accordance with the instructions given on the package or container.
•Keep all consumables away from the reach of children.
•Never throw toner, print/drum cartridges, or toner containers into an open flame.
•When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can
cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can increase
the risk of skin or eye contact.
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance
caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The
Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary
outside these areas. Please contact your Xerox representative for details.

Safety
14 Xerox®Phaser®3610 Black and White Printer
User Guide
Maintenance Safety
•Do not attempt any maintenance procedure that is not specifically described in the documentation
supplied with your printer.
•Do not use aerosol cleaners. Clean with a dry lint-free cloth only.
•Do not burn any consumables or routine maintenance items. For information on Xerox supplies
recycling programs, go to www.xerox.com/gwa.

Safety
Xerox®Phaser®3610 Black and White Printer 15
User Guide
Printer Symbols
Symbol Description
Warning:
Indicates a hazard which, if not avoided, could result in death or serious injury.
Caution:
Indicates a mandatory action to take in order to avoid damage to the property.
Hot surface on or in the printer. Use caution to avoid personal injury.
Do not burn the item.
Do not expose the imaging unit to light for more than 10 minutes.
Do not expose the imaging unit to direct sunlight.
Do not touch the part or area of the printer.
Warning:
Wait for the printer to cool for the specified time before touching the fuser.
This item can be recycled. For details, see Recycling and Disposal on page 139.

Safety
16 Xerox®Phaser®3610 Black and White Printer
User Guide
Environmental, Health, and Safety Contact
Information
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies,
contact the following customer help lines:
United States: 1-800 828-6571
Canada: 1-800 828-6571
Europe: [phone]
For product safety information in the United States, go to www.xerox.com/environment.
For product safety information in Europe, go to www.xerox.com/environment_europe.

Xerox®Phaser®3610 Black and White Printer 17
User Guide
This chapter includes:
•Parts of the Printer........................................................................................................................................................... 18
•Energy Saver Mode ......................................................................................................................................................... 22
•Information Pages........................................................................................................................................................... 23
•Administrative Features ................................................................................................................................................ 24
• More Information............................................................................................................................................................ 26
2
Features

Features
18 Xerox®Phaser®3610 Black and White Printer
User Guide
Parts of the Printer
This section includes:
•Front View........................................................................................................................................................................... 18
•Rear View ............................................................................................................................................................................ 19
•Internal Parts..................................................................................................................................................................... 19
• Control Panel ..................................................................................................................................................................... 20
Front View
1. Tray 2 (optional)
2. Tray 1
3. Bypass Tray
4. Control Panel

Features
Xerox®Phaser®3610 Black and White Printer 19
User Guide
Rear View
1. Duplex Unit
2. Transfer Roller
3. Fuser
4. Power Connector
5. Rear Cover
6. Control Board
7. Left Side Door
8. Power Switch
9. Ethernet Connector
10. USB Port
11. Wireless Network Adapter Port
Internal Parts
1. Front Door Handle
2. Output Tray Paper Stop
3. Front Door
4. Smart Kit Drum Cartridge
5. Toner Cartridge

Features
20 Xerox®Phaser®3610 Black and White Printer
User Guide
Control Panel
The control panel consists of a display, indicator lights, and buttons you press to control the functions
available on the printer. The control panel:
•Displays the current operating status of the printer.
•Provides access to print features.
•Provides access to reference materials.
•Provides access to administrative and maintenance menus.
•Prompts you to load paper, replace supplies, and clear jams.
•Displays errors and warnings.
1. Back/Return: Moves up one level in the menu.
2. OK: Displays the selected menu or selects the current menu option.
3. Menu: Displays the Information Pages, Billing Meters, Admin, Tray Settings, and Panel Language
menus.
4. Power Saver: Enters and exits low-power mode.
5. The control panel display provides information about settings, statuses, and error messages. An
asterisk (*) next to a menu option indicates the current default setting.
6. Up and Down arrows: Navigates to the next menu, item, or option.
7. Left and Right arrows: Moves forward and backward through submenus or number fields. To display
the Walk-up Features menu and to list Secure Jobs and Saved Jobs, press the Left arrow button.
8. Cancel: Ends the active print job.