Xerox Phaser 6360 User manual

Εγχειρίδιο χρήστη
Betjeningsvejledning
Användarhandbok
Gebruikershandleiding
Guia do Usuário
Guía del usuario
Benutzerhandbuch
Guida dell'utente
Guide d’utilisation
User Guide
www.xerox.com/support
Phaser
®
6360
color laser printer
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Copyright © 2007 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United
States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.
Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory
or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are
displayed on the screen such as styles, templates, icons, screen displays, looks, etc.
XEROX®, CentreDirect®, CentreWare®, Phaser®, PhaserSMART®, PrintingScout™, TekColor™, and Walk-Up® are trademarks
of Xerox Corporation in the United States and/or other countries.
Adobe Reader®, Adobe Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and PostScript®are trademarks of
Adobe Systems Incorporated in the United States and/or other countries.
Apple®, AppleTalk®, Bonjour®, ColorSync®, EtherTalk®, LaserWriter®, LocalTalk®, Macintosh®, Mac OS®, and TrueType®are
trademarks of Apple Computer, Inc. in the United States and/or other countries.
HP-GL®, HP-UX®, and PCL® are trademarks of Hewlett-Packard Corporation in the United States and/or other countries.
IBM®and AIX®are trademarks of International Business Machines Corporation in the United States and/or other countries.
Microsoft®, Vista™, Windows®, and Windows Server™are trademarks of Microsoft Corporation in the United States and/or other
countries.
Novell®, NetWare®, NDPS®, NDS®, Novell Directory Services®, IPX™, and Novell Distributed Print Services™are trademarks
of Novell, Incorporated in the United States and/or other countries.
SunSM, Sun Microsystems™, and Solaris™are trademarks of Sun Microsystems, Incorporated in the United States and/or other
countries.
SWOP® is a trademark of SWOP, Inc.
UNIX®is a trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.
As an ENERGY STAR®partner, Xerox Corporation has determined that this product (Phaser 6360DN, Phaser 6360DT, and
Phaser 6360DX configurations) meets the ENERGY STAR guidelines for energy efficiency. The ENERGY STAR name and logo are
registered U.S. marks.
PANTONE®Colors generated may not match PANTONE-identified standards. Consult current PANTONE Publications for
accurate color. PANTONE®and other Pantone, Inc. trademarks are the property of Pantone, Inc. © Pantone, Inc., 2000.
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Phaser® 6360 Color Laser Printer
i
Contents
1 Printer Features
Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Front-Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Rear-Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Inside View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Printer Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Available Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Control Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Control Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Sample Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Xerox Support Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
2NetworkBasics
Overview of Network Setup and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Choosing a Connection Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Connecting via Ethernet (Recommended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Connecting via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Configuring the Network Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
TCP/IP and IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Automatically Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Dynamic Methods of Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Manually Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Installing the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Available Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Windows 2000 or Later. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Macintosh OS X, Version 10.2 and Higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
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Contents
Phaser® 6360 Color Laser Printer
ii
3 Printing Basics
Overview of Basic Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Supported Paper and Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Paper Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Paper That Can Damage Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Paper Storage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Supported Paper Sizes and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Loading Paper in Tray 1 (MPT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Using Manual Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Loading Paper in Trays 2–5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Selecting Printing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Selecting Printing Preferences (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Selecting Options for an Individual Job (Windows). . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Selecting Options for an Individual Job (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Printing on Both Sides of the Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Automatic 2-Sided Printing Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Binding Edge Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Selecting 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Printing on Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
Printing Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
Printing Glossy Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
Printing Custom Size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
Creating Custom Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
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Contents
Phaser® 6360 Color Laser Printer
iii
4 Print Quality
Controlling the Quality of Your Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Selecting a Print-Quality Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Adjusting Color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Solving Print-Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Lines, Smudges, or Streaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Repeating Defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Colors Align Incorrectly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Fusing Is Incomplete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
All Colors Are Too Light or Too Dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Grays Are Not Neutral . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Colors Vary Between Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Color Settings Not Applied. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Printed Colors Do Not Match Monitor Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
PANTONE Colors Do Not Match . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Print Area Is Not Centered on the Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
5 Maintenance
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Cleaning the Outside of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Cleaning the Density Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Routine Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
When to Order Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Recycling Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Requesting a Maintenance Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Moving and Repacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Precautions for Moving the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Moving the Printer Within the Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
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Contents
Phaser® 6360 Color Laser Printer
iv
6 Troubleshooting
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Preventing Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Misfeed at Tray 1 (MPT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Misfeed at Trays 2–5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Jam at the Fuser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Jam at the Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Jam at the Registration Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Control Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
PrintingScout Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
PhaserSMART Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Online Support Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Web Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
A User Safety
Index
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Phaser® 6360 Color Laser Printer
1-1
This chapter includes:
■Parts of the Printer on page 1-2
■Printer Configurations on page 1-4
■Control Panel on page 1-6
■More Information on page 1-9
Printer Features
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Parts of the Printer
Phaser® 6360 Color Laser Printer
1-2
Parts of the Printer
This section includes:
■Front-Right View on page 1-2
■Rear-Left View on page 1-3
■Inside View on page 1-3
■Printer Configurations on page 1-4
Front-Right View
1. Top cover
2. Control panel
3. Front door
4. Handle to open Tray 1 (Multi-Purpose Tray)
5. Tray 2
6. Trays 3, 4, and 5 (optional)
7. Button to open Front Door B
8. Latch to open Front Door A
9. Power switch
6360-040
1
2
3
4
7
8
9
5
6
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Parts of the Printer
Phaser® 6360 Color Laser Printer
1-3
Rear-Left View
Inside View
1. Top cover
2. Toner cartridges (high capacity)
3. USB connection
4. Ethernet 10/100 Base-Tx connection
5. Power cord connection
Doors A and C Open Door B Open
1. Front Door A
2. Transfer roller
3. Imaging unit
4. Door C
5. Door C latch
1. Front Door B
2. Fuser
6360-041
1
2
3
4
5
6360-042
432
1
5
6360-043
21
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Printer Configurations
Phaser® 6360 Color Laser Printer
1-4
Printer Configurations
This section includes:
■Standard Features on page 1-4
■Available Configurations on page 1-4
■Options on page 1-5
■Upgrades on page 1-5
Standard Features
■Maximum print speed (pages per minute):
■42 ppm color
■42 ppm monochrome
■Maximum resolution (dpi): 2400
■Fonts: PostScript and PCL
■Trays:
■Tray 1 (MPT): 150-sheet capacity
■Tray 2: 550-sheet capacity
■Connection:
■USB 2.0
■Ethernet 10/100 Base-Tx
Available Configurations
Features
Printer Configurations
6360N 6360DN 6360DT 6360DX
Memory (MB) 256 256 512 512
Hard Drive No* No* No* Yes
Automatic 2-Sided Printing No Yes Yes Yes
550-Sheet Feeder (Tray 3) No* No* Yes No*
1100-Sheet Feeder
(Trays 3 and 4 or
Trays 4 and 5)
No* No* No* Yes
*This option can be purchased separately for these configurations.
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Printer Configurations
Phaser® 6360 Color Laser Printer
1-5
Options
You can order additional trays, memory, and a hard drive if these items are not standard on
your printer. Print the Configuration page to see which options are already installed. To print
the Configuration page, see Information Pages on page 1-7.
Additional Trays
■550-Sheet Feeder
■1100-Sheet High-Capacity Feeder
Phaser 6360 printers can have feeders in the following combinations:
■One 550-Sheet Feeder (Tray 3)
■One 1100-Sheet High-Capacity Feeder (Trays 3 and 4)
■One 550-Sheet Feeder (Tray 3) and one 1100-Sheet High-Capacity Feeder (Trays 4 and 5)
Memory
All configurations have two memory slots supporting 256 MB and 512 MB SODIMM
modules (up to a total of 1 GB).
Hard Drive
The hard drive is 40 GB or greater and provides additional printer features:
■Secure, personal, personal saved, print with, proof, and saved print jobs
■Font storage
Upgrades
To order the Phaser 6360N to 6360DN upgrade, contact your local reseller or go to
www.xerox.com/office/6360supplies.
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Control Panel
Phaser® 6360 Color Laser Printer
1-6
Control Panel
This section includes:
■Control Panel Features on page 1-6
■Control Panel Layout on page 1-6
■Menu Map on page 1-7
■Information Pages on page 1-7
■Sample Pages on page 1-7
Control Panel Features
The control panel:
■Displays the printer’s operating status (for example, Printing, Ready to Print), printer
errors, and warnings.
■Prompts you to load paper, order and replace supplies, and clear jams.
■Enables you to access tools and information pages to help resolve problems.
■Enables you to change printer and network settings.
■Enables you to access supply status.
Control Panel Layout
1. Status Indicator LED:
Green: Printer is ready to print.
Yellow: Warning condition, printer continues to
print.
Red: Startup sequence or error condition.
Blinking: Printer is busy or warming up.
2. Graphic display indicates status messages,
menus, and toner levels.
3. Cancel button
Cancels the current print job.
4. Back button
Returns to the previous menu item.
5. Up Arrow button
Scrolls upward through the menus.
6. Down Arrow button
Scrolls downward through the menus.
7. OK button
Accepts the setting selected.
8. Help (?) button
Displays a help message with information
about the printer, such as printer status, error
messages, and maintenance information.
READY TO PRINT
CMYK
Walk-Up Features
Information
Paper Tray Setup
Printer Setup
Troubleshooting
35
6360-044
124 6 8 7
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Control Panel
Phaser® 6360 Color Laser Printer
1-7
Menu Map
The Menu Map helps you navigate the control panel menus. To print the Menu Map:
1. On the control panel, select Information, and then press the OK button.
2. Select Menu Map, and then press the OK button to print.
Note: Print the Menu Map to see other information pages available for printing.
Information Pages
Your printer comes with a set of information pages to help you obtain the best results from
your printer. Access these pages from the control panel. Print the Menu Map to see where
these information pages are located in the control panel menu structure.
For example, to print the Configuration page or the Supplies Usage page to view current
information about your printer, do the following:
1. On the control panel, select Information, and then press the OK button.
2. Select Information Pages, and then press the OK button.
3. Select Configuration Page or Supplies Usage Page, and then press the OK button to
print.
Note: You can also print information pages from CentreWare Internet Services (IS) and from
the printer driver.
Sample Pages
Your printer comes with a set of sample pages that demonstrate different printer functions.
To print sample pages:
1. On the control panel, select Information, and then press the OK button.
2. Select Sample Pages, and then press the OK button.
3. Select the desired sample page, and then press the OK button to print.
Note: This print icon appears before the titles of information pages that can
be printed. When the page is highlighted on the control panel, press the
OK button to print that page.
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Control Panel
Phaser® 6360 Color Laser Printer
1-8
Color Sampler Pages
The color sampler pages are designed to help you select colors to use in your print jobs. Each
sampler page lists either the percentages of cyan, magenta, yellow, and black that are used, or
the amounts (from 0 to 255) of red, green, and blue that are used.
Note: Before you print the sampler pages, select the appropriate PostScript Setup settings for
the default print-quality mode and color correction from the Printer Setup menu on the control
panel.
To print the color sampler pages:
1. On the control panel, select Information, and then press the OK button.
2. Select Sample Pages, and then press the OK button.
3. Select either CMYK Sampler Pages or RGB Sampler Pages, and then press the
OK button to print.
See also:
Advanced Features Guide at www.xerox.com/office/6360support
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More Information
Phaser® 6360 Color Laser Printer
1-9
More Information
This section includes:
■Resources on page 1-9
■Xerox Support Centre on page 1-10
Obtain information regarding your printer and its capabilities from the following sources.
Resources
Information Source
Installation Guide* Packaged with printer
Quick Use Guide* Packaged with printer
User Guide (PDF)* Software and Documentation CD-ROM
Advanced Features Guide (PDF) www.xerox.com/office/6360support
Quick Start Tutorials www.xerox.com/office/6360support
Video Tutorials www.xerox.com/office/6360support
Recommended Media List Recommended Media List (United States)
Recommended Media List (Europe)
Printer Management Tools www.xerox.com/office/pmtools
Online Support Assistant www.xerox.com/office/6360support
PhaserSMART www.phaserSMART.com
Technical Support www.xerox.com/office/6360support
Information about menu selection or error
messages on control panel
Control panel Help (?) button
Information pages Control panel menu
* Also available on the Support website.
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More Information
Phaser® 6360 Color Laser Printer
1-10
Xerox Support Centre
The Xerox Support Centre is a utility that is installed during printer driver installation. It is
available for printers with Windows 2000 and later or Mac OS X, version 10.2 and higher.
The Xerox Support Centre appears on the desktop for Windows printers or is placed in the
Mac OS X dock. It provides a central location for accessing the following information:
■User manuals and video tutorials
■Solutions to troubleshooting problems
■Printer and supplies status
■Supplies ordering and recycling
■Answers to frequently asked questions
■Default printer driver settings (Windows only)
To start the Xerox Support Centre utility:
See also:
Using the Xerox Support Centre tutorial at www.xerox.com/office/6360support
Note: If you have a USB connection, some of the status information is not available. You
must have an Internet connection to view manuals and videos on the website.
1. Select one of the following options:
■Windows: Double-click the Xerox Support Centre icon
on your desktop.
■Macintosh: Click the Xerox Support Centre icon in the
dock.
2. Select your printer from the Select Printer drop-down list.
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Phaser® 6360 Color Laser Printer
2-1
This chapter includes:
■Overview of Network Setup and Configuration on page 2-2
■Choosing a Connection Method on page 2-3
■Configuring the Network Address on page 2-5
■Installing the Printer Drivers on page 2-9
This chapter provides basic information about setting up and connecting to your printer.
See also:
Advanced Features Guide at www.xerox.com/office/6360support
Network Basics
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Overview of Network Setup and Configuration
Phaser® 6360 Color Laser Printer
2-2
Overview of Network Setup and Configuration
To set up and configure the network:
1. Connect the printer to the network using the recommended hardware and cables.
2. Turn on the printer and the computer.
3. Print the Configuration page and keep if for referencing network settings.
4. Configure the printer’s TCP/IP address, which is required to identify the printer on the
network.
■Windows operating systems: Run the Installer on the Software and Documentation
CD-ROM to automatically set the printer’s IP address if the printer is connected to an
established TCP/IP network. You can also manually set the printer’s IP address on the
control panel.
■Macintosh systems: Manually set the printer’s TCP/IP address on the control panel.
5. Install the driver software on the computer from the Software and Documentation
CD-ROM. For information on driver installation, see the section in this chapter for the
specific operating system you are using.
Note: If the Software and Documentation CD-ROM is not available, you can download the
latest driver from www.xerox.com/drivers.
See also:
Advanced Features Guide at www.xerox.com/office/6360support
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Choosing a Connection Method
Phaser® 6360 Color Laser Printer
2-3
Choosing a Connection Method
Connect the printer via Ethernet or USB. A USB is a direct connection and is not used for
networking. An Ethernet connection is used for networking. Hardware and cabling
requirements vary for the different connection methods. Cabling and hardware are generally
not included with your printer and must be purchased separately. This section includes:
■Connecting via Ethernet (Recommended) on page 2-3
■Connecting via USB on page 2-4
Connecting via Ethernet (Recommended)
Ethernet can be used for one or more computers. It supports many printers and systems on an
Ethernet network. An Ethernet connection is recommended because it is faster than a USB
connection. It also allows you direct access to CentreWare Internet Services (IS). The
CentreWare IS web interface enables you to manage, configure, and monitor networked
printers from your desktop.
Network Connection
Depending on your particular setup, the following hardware and cabling is required for
Ethernet.
■If you are connecting to one computer, an Ethernet RJ-45 crossover cable is required.
■If you are connecting to one or more computers with an Ethernet hub, or cable or DSL
router, two or more twisted-pair (category 5/RJ-45) cables are required. (One cable for
each device.)
If you are connecting to one or more computers with a hub, connect the computer to the hub
with one cable, and then connect the printer to the hub with the second cable. Connect to any
port on the hub except the uplink port.
See also:
Configuring the Network Address on page 2-5
Installing the Printer Drivers on page 2-9
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Choosing a Connection Method
Phaser® 6360 Color Laser Printer
2-4
Connecting via USB
If you are connecting to one computer, a USB connection offers fast data speeds. However, a
USB connection is not as fast as an Ethernet connection. To use USB, PC users must have
Windows 2000/XP/Server 2003 or newer. Macintosh users must use Mac OS X, version 10.2
and higher.
USB Connection
A USB connection requires a standard A/B USB cable. This cable is not included with your
printer and must be purchased separately. Verify that you are using the correct USB (1.x or
2.0) cable for your connection.
1. Connect one end of the USB cable to the printer and turn it on.
2. Connect the other end of the USB cable to the computer.
See also:
Installing the Printer Drivers on page 2-9
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