Xerox DocuPrint XJ6C User manual

The Document Company
XEROX
DocuPrint XJ6C
Ink Jet Printer
701P97999
1998

Xerox Corporation
©1998 by Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of copyrightable material and
information now allowed by statutory or judicial law or hereinafter granted.
Xerox and all Xerox products mentioned in this publication are trademarks of Xerox
Corporation.
Xerox and all Xerox products mentioned in this publication are registered trademarks of the
Xerox Corporation and used by Xerox Canada Ltd. as a registered user.
Windows™ is a trademark of Microsoft Corporation. Products and trademarks of other
companies are also acknowledged.
Publication number: 701P97999

Customer Support
To resolve problems with your printer, follow the
suggestions that are provided in Chapter 4,
Troubleshooting the Printer.
If you are unable to solve a XJ6C problem using this
guide or the online Help, call the Xerox Customer Support
Center. Before calling, make sure you have the following
information:
•XJ6C serial number, which is located next to the
parallel port on the back of the printer.
•XJ6C software version, which is specified in the
printer driver About box.
•Windows operating system version (Windows 95,
Windows 3.1, or Windows 3.11).
•Amount of memory in your PC.
•Information about the problem, including the steps
taken to create the problem, any error messages, and
the expected behavior.
The Xerox Customer Support Center telephone number in
the United States and Canada is:
1-800-TEAM XRX (1-800-832-6979)
Call from a telephone near your PC and the printer. Make
sure both your PC and printer are turned on.
If you require additional information about Xerox and
Xerox products, visit the Xerox web site at:
http://WWW.XEROX.COM

i
Contents
1. Introduction 1
Safety notes 2
Registration card4
2. Understanding the printer’s features 5
Hardware features 6
Controlpanel8
Printer specifications10
Printable area 12
3. Using the printer settings13
Accessingprinter settings14
The Mainpropertypage15
The Pagepropertypage17
The Advanced propertypage18
The Printer propertypage20
Checkingthe printer’s status22
Checkingthe documents in the print queue23
4. Troubleshooting the printer 25
Power LED is not on26
The printed document does not match the
selected printer settings26
The printed documentisblank27

Contents
ii
The documentprintsslowly27
The document sentto the printer does
not print28
Error LED is on 29
Error LED is blinking29
The print is blurry orjagged vertical lines
appear 30
The printed image isclipped or offthe edge
of the media31
Extra characters, dashes, or lines appear on
the printed pages31
White horizontal lines and streaksof the
wrongcolor appear on the printed pages32
The print is faint ormissing33
Inkis smeared onthe printed pages34
The print quality of transparencies is poor 35
Color variationsappear in large areas of color 36
The paper isnotfeedingproperly36
The paper does notstack neatlyinthe paper
outputshelf37
LowInkIndicator LED ison 37
LowInk IndicatorLEDisblinking 38
Packingthe printer for return to a Service
Center39

Xerox DocuPrint XJ6C Ink Jet Printer
iii
5.Selecting and ordering supplies 41
Cartridges and print heads 42
Selectingplainpaper 43
Selectingspecialty print media 43
Selectinglabels 44
Selectingtransparencies 44
Selecting bannerpaper44
6. Printingfrom DOS 45
Index 47

1
Chapter 1 Introduction
The DocuPrint XJ6C printer is a fast, high quality, four
color thermal ink jet printer designed for both color and
black and white applications. Featuring a compact and
lightweight design, the printer is ideally suited for use in
your office or home. The DocuPrint XJ6C printer
connects easily to your personal computer.
Make your pages pop
•Prints up to 600x600 dpi on plain paper and up to
1200x600 dpi on photo glossy paper
•Crisp vivid graphics and photos—even on plain paper
•Automatically corrects problem areas in photos with
unique ImageFixTM software
High-speed, high-quality prints
•Prints up to 5 black-and-white pages per minute; up
to 2.5 pages per minute in color
•Quick return to applications with fast print spooling
Cost-saving features
•Separate color cartridges eliminate expense of wasted
inks
•Small footprint on your desktop

Chapter 1 Introduction
2
Safety notes
Your DocuPrint XJ6C has been carefully designed to give
you years of safe, reliable performance. As with all
electrical equipment, however, there are a few basic
precautions you should take to avoid hurting yourself or
damaging the unit:
1. Read and follow all warnings and instructions marked
on or supplied with the printer.
2. Unplug the printer before you clean it. Use a damp
cloth only; do not use liquid or aerosol cleaners.
3. Place you printer on a firm, solid surface. If you put it
on an unsteady surface, it might fall and become
damaged. If you place the printer on a soft surface,
such as a rug, sofa, or bed, the vents may be blocked,
causing it to overheat.
4. Do not put the printer on or near a heat source, such
as a radiator or heat register. If you put the printer in
any kind of enclosure, make sure it is well ventilated.
5. Do not use your printer near water, or spill liquid of
any kind into it.
6. Be certain that your power source matches the rating
listed on the back of the printer. If you are not sure,
check with your dealer or with your local power
company.
7. Be sure to install the printer near a power outlet that
will remain easily accessible.
8. To avoid damaging the power cord, do not put
anything on it or place it where it will be walked on.
If the cord becomes damaged or frayed, replace it
immediately.
9. The use of an extension cord or power strip with this
printer is not recommended. Check building codes
and insurance requirements before using an extension
cord or power strip. If you are using an extension
cord or power strip with the printer, make sure that
the total of the amperes required by all of the

Xerox DocuPrint XJ6C Ink Jet Printer
3
equipment on the extension is less than the
extension’s rating. Generally, the total ratings of all
equipment plugged into any one power line should
not exceed 15 amperes. Do not exceed this unless you
know that the power line your equipment is plugged
into has a rating above 15 amperes.
10. You must only use the 3-conductor, 18 AWG, SVT
type, IEC320 style power cord provided with your
printer (e.g., a plug having a third grounding pin).
This plug will only fit into a grounding-type power
outlet. This is a safety feature. To avoid the risk of
electric shock, contact your electrician to replace the
receptacle if you are unable to insert the plug into the
outlet. Never use a ground adapter plug to connect
the printer to a power source receptacle that lacks a
ground connection terminal.
11. Aside from the routine maintenance described in your
printer documentation, do not try to service the
printer yourself. Opening the cover may expose you
to shocks or other hazards. Do not make any
adjustments other than those described in the
documentation, as you might cause damage requiring
extensive repair work.
12. If anything happens that indicates that your printer is
not working properly or has been damaged, unplug it
immediately and have your printer serviced. These
are some of the things to look for:
•The power cord or plug is frayed or damaged.
•Liquid has been spilled into the housing, or the
printer has been exposed to water.
•The printer has been dropped or its cabinet has
been damaged.
•The printer does not function normally when you
are following the operating instructions.

Chapter 1 Introduction
4
13. The CE marking applied to this product symbolizes
Xerox’s declaration of conformity with the following
applicable directives of the European Union as of the
dates indicated.
•January 1, 1995—Council Directive 73/23/EEC
amended by Council Directive 93/68/EEC,
Approximation of the laws of the member states
related to low voltage equipment.
•January 1, 1996—Council Directive
89/336/EEC, Approximation of the laws of the
member states related to electromagnetic
compatibility.
•A full declaration defining the relevant directives
and referenced standards can be obtained from
your Xerox representative.
•WARNING: In order to allow this equipment to
operate in proximity to Industrial, Scientific and
Medical (ISM) equipment, the external radiation
from ISM equipment may have to be limited or
special mitigation measures taken.
Registration card
To ensure that your printer is registered, please spend a
moment now to complete and return the Registration
Card. Save a copy of the Registration Card and the bill of
sale as proof of purchase for future reference.