Xerox 8860MFPD - Multifunction Inkjet Printer User manual

Xerox®Phaser®8860 Colour Printer /
Phaser 8860MFP Multifunction Printer
Evaluator Guide
Phaser®
8860 / 8860MFP
A4
Colour
Printer / Multifunction Printer
X_14606_886EG-01EC LANGUAGE: ENGLISH FREEDMAN INT. NO: 14606 PROOF NO: 01 PLATES: CMYK+ PANTONE 158 C DATE: 11-01-2010 PAGE 1

About this Guide
This guide will introduce you to the Xerox Phaser 8860 colour printer
and Phaser 8860MFP colour multifunction printer and assist you in your
evaluation process.
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Section 1: Introducing the
Phaser 8860 and Phaser
8860MFP Colour Printers
3 Overview
4 Phaser 8860 / Phaser 8860MFP
Specifications
Section 2: Evaluating
Colour Printers
6 Overview
7 Evaluating Costs
9 Evaluating Environmental Impact
10 Evaluating Ease-of-Use
Section 3: Configurations,
Specifications, Supplies, Support
and Additional Information
Sources
11 Configuration Summary
12 Specifications
13 Supplies and Options
14 Support and Additional
Information Sources

Welcome to a new way to think about colour. Years ago, Xerox brought the ease-
of-use and reliability of black and white laser printers to colour printing with its
exclusive solid ink technology. Now, Xerox is changing the game again with solid
ink – this time bringing you colour printing for the cost of black and white, with
environmentally friendly supplies and the same great ease-of-use and reliability
that you’ve come to expect from Xerox solid ink technology.
Section 1: Introducing the Xerox Phaser 8860 colour
printer and Phaser 8860MFP colour multifunction printer
Overview
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Colour by the numbers
Xerox has a revolutionary solution to
minimise the operating costs of your
growing colour print volumes: What
would you say if we offered you high-
performance, vibrant colour printing for
the same cost as black and white?
• Colour for black and white. It’s true,
with the Phaser 8860 printer and
Phaser 8860MFP the cost of printing
colour pages is the same as printing
black and white pages.
• Why buy colour laser? Imagine how
much you can save with the Phaser
8860 printer and Phaser 8860MFP
versus comparable colour laser printers.
It is easy being green
Xerox solid ink printing technology has
environmental responsibility built right in.
You’ll be glad you chose the Phaser 8860
printer or Phaser 8860MFP when you
experience:
• Less waste. Simply put, Xerox solid
ink products generate less waste than
comparable laser-based printers and
multifunction printers, with fewer
supplies and cartridge-free design.
• Less space. Reclaim your cabinet and
shelf space with solid ink supplies that
take less than one-tenth the space of
laser printer supplies.
Reliable, no-hassle
people-pleasers
You’ve never had it so easy. Xerox
solid ink printers make colour printing
extremely easy, with simple supplies,
easy interfaces, and a range of features
that maximise productivity.
• Simple supplies. Loading ink is as
simple as loading a stapler, drop the
ink sticks into the keyed slots and close
the printer.
• Cartridge-free design. Say good-
bye to toner spills and print jobs
interrupted by empty cartridges –
when one colour gets low, you can
top all of them off.
• Maximise productivity. Easy user
interfaces, solid management tools,
and proactive features improve your
productivity day to day and week
to week.

Phaser 8860
Print Capabilities
• Print Speed – Up to 30 ppm colour and
black and white
• Two-Sided Output – Automatic
• First-Page-Out Time (FPOT) – As fast as 5 seconds
• Resolution – Up to 2400 FinePoint™
• Page Description Languages (PDLs) – True
Adobe®PostScript®3™, PCL®5c emulation
• Print Features (standard) – Custom-size pages,
Intelligent Ready, PrintingScout®, Booklet
printing, N-up, Remote printing, Job accounting,
Run black
• Print Features (require optional Productivity Kit)
– Personal/personal saved/secure/proof/saved
print, Print with, Extended font/form storage,
Collation, Hard drive overwrite
Controller
• Processor – 750 MHz PowerPC
• Memory – 512 MB (1 GB max.)
• Hard Drive – Optional 40 GB
• Connectivity – 10/100Base-TX Ethernet, USB 2.0
Media Handling
Tray 1/MPT:
• Capacity – 100 sheets
• Media Sizes – Custom sizes from 76 x 127 mm
to 216 x 356 mm
• Media Weights – 60 to 120 gsm
Tray 2, Optional Trays 3 and 4:
• Capacity – 525 sheets
• Media Sizes – Selectable sizes from 140 x
216 mm to 216 x 356 mm
• Media Weights – 60 to 122 gsm)
Reliability
• Duty Cycle – Up to 120,000 pages per month*
• Warranty – One-year on-site
Optional Accessories
• Paper Capacity – Up to 2 additional
525-sheet feeders
• Cart with storage capacity
• Memory –256 MB and 512 MB memory upgrades
• Controller – Productivity Kit with 40 GB hard drive
* Range reflects the number of pages per month the product
can regularly print while maintaining optimal performance
(considering factors including supplies replenishment and
reliability over the expected product life).
Both the Phaser 8860 printer and Phaser 8860MFP are sold with a single, full-featured
configuration and multiple accessory options for customising the system to fit your
specific office needs.
Section 1: Introducing the Xerox Phaser 8860 colour
printer and Phaser 8860MFP colour multifunction printer
Phaser 8860 / 8860MFP Specifications
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Phaser 8860MFP
Print Capabilities
• Print Speed – Up to 30 ppm colour and
black and white
• Two-Sided Output – Automatic
• First-Page-Out Time (FPOT) – As fast as
6 seconds
• Resolution – Up to 2400 FinePoint™
• Page Description Languages (PDLs) – True
Adobe®PostScript®3™, PCL®5c emulation
• Print Features – Custom-size pages, Intelligent
Ready, PrintingScout®, Booklet printing, N-up,
Remote printing, Job accounting, Run black,
Personal/personal saved/secure/proof/saved
print, Print with, Extended font/form storage,
Collation, Hard drive overwrite
Copy Capabilities
• Copy Speed – Up to 22 pm colour and
black and white
• Two-Sided Output – Automatic
• First-Copy-Out Time (FCOT) – As fast as
15 seconds
• Resolution – 600 x 600 dpi
• Copy Features – Book copying, Booklet creation,
Collation, Covers, Image center, Image shift,
N-up, Repeat image and more
Scan Capabilities
• Scan Speed – Up to 22 ppm
• Resolution – Up to 600 x 600 dpi
• File Formats – JPEG, TIFF, PDF
• Scan Destinations – PC/Mac Desktop, Email,
Public/Private Folders, TWAIN application
• Scan Software – Scan to PC Desktop®
Professional Small Business Edition, Scan to PC
Desktop SE Small Business Edition
Fax Capabilities
• Transmission Speed – Up to 33.6 Kbps
• Resolution – Up to 400 x 400 dpi (Superfine)
• Speed Dial – 200 individual settings,
100 group settings
• Fax Features – LAN Fax, Fax to multiple
addresses, Delay Send, Auto Suppression,
Secure Fax
Controller
• Processor – 750 MHz PowerPC
• Memory – 512 MB (1 GB max.)
• Hard Drive – 40 GB
• Connectivity – 10/100Base-TX Ethernet, USB 2.0
Media Handling
DADF:
• Capacity – Up to 50 sheets
• Two-Sided Scanning – Automatic
• Media Sizes – 114 x 140 mm to 216 x 356 mm
• Media Weights – 60 to 120 gsm
Tray 1/MPT:
• Capacity – 100 sheets
• Media Sizes – Custom sizes from 76 x 127 mm
to 216 x 356 mm
• Media Weights – 60 to 120 gsm
Tray 2, Optional Trays 3 and 4:
• Capacity – 525 sheets
• Media Sizes – Selectable sizes from 140 x
216 mm to 216 x 356 mm
• Media Weights – 60 to 122 gsm
Reliability
• Duty Cycle – Up to 120,000 pages per month*
• Warranty – One-year on-site
Optional Accessories
• Paper Capacity – Up to 2 additional
525-sheet feeders
• System Cart with storage capacity
• Memory – 512 MB memory upgrade
* Range reflects the number of pages per month the product
can regularly print while maintaining optimal performance
(considering factors including supplies replenishment and
reliability over the expected product life)
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Section 2: Evaluating Colour Printers
Overview
Evaluating the Phaser 8860 colour printer and Phaser 8860MFP colour multifunction
printer is unlike evaluating traditional colour printers and multifunction printers.
The Phaser 8860 and Phaser 8860MFP pack a powerful mix of performance and
functionality that help increase employee productivity and improve your company’s
use of colour.
With the Phaser 8860 and Phaser
8860MFP, Xerox has changed the game
for colour printing. Accordingly, the
evaluation process should be adjusted to
consider the following factors:
Evaluate Costs
Think about the actual per-page printing
costs of your current black and white or
colour printers, and evaluate the savings
you could realise with the Phaser 8860 or
Phaser 8860MFP.
Evaluate Environmental Impact
Look at the amount of waste generated
by your office equipment, and the size
and weight of the supplies you’ll need to
store in your office.
Evaluate Ease-of-Use
Consider the day-to-day experience
of using and supporting the printer or
multifunction printer you choose to
deploy into your office environment.
If you evaluate the Phaser 8860
and Phaser 8860MFP using these
criteria, and compare the cost savings,
environmental impact and ease-of-use
of these products against their closest
competitors, you’ll find that Xerox offers
a unique set of products that deliver an
exceptional set of benefits.
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Section 2: Evaluating Colour Printers
Evaluating Costs
Letter Presentation Conference Agenda Newsletter
Black and white Coverage 3% 7% 11% 25%
Average Laser2€0.0130 €0.0239 €0.0340 €0.0720
8860 / 8860MFP €0.0100 €0.0220 €0.0340 €0.0760
Colour Total Coverage 4% 10% 18% 45%
Average Laser2€0.0239 €0.0480 €0.0942 €0.2320
8860 / 8860MFP €0.0073 €0.0190 €0.0250 €0.0580
1gap intelligence – July 30, 2007
2Costs are approximate. Actual costs will vary depending on vendor and product model.
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When evaluating the costs of printing, it’s important to first think about your current
actual printing costs, whether you are using black and white or colour printers. Once
you understand the actual per-page costs of your printing activities, you can gain a
deeper understanding of the total costs associated with your printer over its lifetime.
How the Phaser 8860/Phaser
8860MFP exceed the printing
costs requirement:
Per-Page Printing Costs
When evaluating printing costs, most
small and medium-sized companies
think about the costs of purchasing new
consumables for their printer. Another
way to think about printing costs is the
actual per-page cost of the pages you
print, as this offers the truest reflection
of the cost of your printing activity.
According to gap intelligence, inc.1, the
average per page printing costs for
workgroup-class colour printers are
€ 1.2 for black and white pages, and
€ 6 for colour pages. The costs fluctuate
depending on the area coverage of the
print, or the amount of toner or solid ink
used to print the image.
With the Phaser 8860 printer and
Phaser 8860MFP, Xerox is offering a
revolutionary solution for controlling
colour printing costs. With these
products, the cost of printing colour
pages is the same as the cost of printing
black and white pages. The chart below
illustrates the area coverage rates for a
variety of commonly printed business
documents, and compares the costs
of printing them on average colour
laser printers against the Phaser 8860
and Phaser 8860MFP. Take a look, and
consider how much your company can
save while deploying colour capabilities
into your environment.

Same Low Price
black
and
white
colour
If you could do all of your company’s
printing in attention-grabbing colour
for the same low price as black and
white, why wouldn’t you?
Using colour in your business-critical
documents is the easiest way to achieve
the best results – more sales, better
retention, higher response rates and
fewer mistakes. The Phaser 8860 printer
and 8860MFP multifunction printer
make it easier and more affordable
than ever.
The print volume advantage.
If your monthly print volume averages
4 reams of paper or more, the
Phaser 8860 printer and 8860MFP
multifunction printer deliver a cost of
colour that’s by far the best deal going.
* Total expense does not include service contract.
3-year costs
pages per month
Solid ink total cost of ownership
advantage over 3 years
Break-even point
4reams of paper
Phaser 8860
Comparable
laser printer
0 500 1000 1500 2000 2500
4500*
3100*
6400*
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Lifetime Printing Costs
Companies can also evaluate their
printing costs by considering the total
cost of printing over the lifetime of the
printer (total cost includes acquisition and
operating costs). If your employees are
printing 2,000 or more pages-per-month
(four reams of paper or more), then you
will find it easy to see the cost savings
you could experience with the Phaser
8860 or Phaser 8860MFP. At this print
volume, you can easily experience total
cost savings of 30% over comparable
workgroup-class colour laser printers, and
the savings you’ll experience will grow as
your print volumes rise.
The chart to the left illustrates how the
total three-year costs for the Phaser
8860 and Phaser 8860MFP compare to
workgroup-class colour laser printers –
the break-even point is actually closer to
800 pages-per-month, but considerable
cost savings will be realised at 2,000
pages-per-month and beyond.

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Section 2: Evaluating Colour Printers
Evaluating Environmental Impact
Environmental impact can be assessed in a variety of ways. The most obvious is
the waste generated by the operation of a printer or multifunction printer. Another
factor to consider is the weight of supplies and how that compares to supply weight
for other printer types. Lastly, think about the storage space required by your printer
and multifunction printer supplies – and remember that less is more when you opt
for Xerox solid ink supplies.
How the Phaser 8860/
Phaser 8860MFP exceeds in
reducing environmental impact:
Less Waste
Most people would agree that creating
less waste is a good thing for the
environment. It results in less landfill
contribution, less CO2emissions in
shipping and less hassle for you. See the
comparison of the waste created over
four years of printing (approximately
192,000 pages) between laser and solid
ink. The difference is as clear as night
and day.
By nature of the cartridge-free design
of Xerox solid ink technology, the Phaser
8860 and Phaser 8860MFP produce
a fraction of the waste generated
by competing colour laser products.
Utilising the standard two-sided printing
capabilities will also decrease the
amount of paper your office consumes.
Less Space
Xerox understands that space in your
office is at a premium. Purchasing
equipment with consumables that take
up less space also contributes to savings
in shipping costs, reduced CO2emissions
in shipping and helps free up in-house
storage. Over the course of four years of
printing, the approximate space required
for consumables is:
• Typical Colour Laser – approximately
0.906 cubic metres
• Phaser 8860/Phaser 8860MFP –
approximately 0.087 cubic metres
Recover your cabinet space with
Xerox solid ink.
Think beyond the ink. The benefits
of solid ink go beyond cost and
colour quality.
Over the course of printing 192,000
pages, the waste generated by typical
cartridge-based toner amounts to an
astounding 204 kg. Xerox solid ink, on
the other hand, produces only 10.5 kg.
of waste – an amazing ratio of almost
20 to 1.
204 vs. 10.5 kg. of waste

Section 2: Evaluating Colour Printers
Evaluating Ease-of-Use
When you purchase and deploy printers and multifunction printers into your
environment, ease-of-use is a critical factor in how well your employees adapt to
the new device. How easy will it be for your employees to load supplies and keep
the device running? Look for features that contribute to reliability and availability.
Lastly, the user interfaces need to be well designed to help your employees
maximise productivity.
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No-fuss drop-in loading.
Xerox solid ink sticks are engineered for
maximum ease of use. Each colour has
a unique shape, making it impossible
to misload. Solid ink can be replenished
before the device runs out so there’s no
device downtime when replacing ink.
How the Phaser 8860/
Phaser 8860MFP exceeds the
ease-of-use requirement:
Consumable Supplies
It doesn’t get any easier than solid
ink. Like loading a stapler, simply open
the printer and drop the ink into its
corresponding slot. The inks are keyed to
avoid loading into the wrong slot, and the
cartridge-free design allows the inks to be
topped off before the printer runs empty,
without any workflow interruption. Solid
ink sticks are safe to handle and spill free
– there is nothing to smudge your clothes.
Reliability Features
The Phaser 8860 and Phaser 8860MFP
include a variety of features that help
maximise the availability and reliability
of the device, ensuring you won’t have to
wait for the printer or multifunction printer
to get your work done.
Intelligent Ready:
• System tracks your office usage
patterns, warming up when your work
day starts and going to sleep when
your work day ends
PrintingScout®:
• Sends an automatic alert to your
computer when attention is needed to
complete a print job
• Includes graphic instructions on how to
resolve the issue, helping you get back
up and running as quickly as possible
Easy Interfaces
The Phaser 8860 and Phaser 8860MFP
utilise a variety of interfaces designed to
help your employees to get the most out
of the printer and MFP – whether they
are programming a print or copy job,
managing the settings of your system,
or administering a fleet of devices across
your network.
Front Panel Interface:
• Easy and intuitive access to
programming features for copy,
fax and scan jobs
• Convenient access to regularly used
features and settings, with easy access
to more advanced features through
the LCD display
Print Driver Interface:
• Intuitive print driver interface with
easy access to commonly used
features, and tab-based access to
advanced programming features
Management Tools:
• CentreWare®IS – an embedded web
server that enables employees and
administrators to manage
system settings, get current system
status, and access scan and fax
features of the Phaser 8860MFP
• CentreWare Web – a web-based utility
that simplifies management of printers
and multifunction printers across your
network

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Section 3: Configurations, Specifications, Supplies,
Options, Support and Additional Information Sources
Configuration Summary
Speed
8860N 8860MFP/D
Up to 30 ppm colour / 30 ppm black and white
Duty Cycle 120,000 images / month
Paper Handling
Paper input standard
Tray 1: 100 sheets; Custom sizes: 76 x 127 mm to 216 x 356 mm
Tray 2: 525 sheets; Selectable sizes: 140 x 216 mm to 216 x 356 mm
optional Tray 3: 525 sheets; Selectable sizes: 140 x 216 mm to 216 x 356 mm
Tray 4: 525 sheets; Selectable sizes: 140 x 216 mm to 216 x 356 mm
Document handler NA Duplex Automatic Document Feeder: 50 sheets
Paper output 250 sheets
Two-sided output Standard
Copy
First-page-out time NA
As fast as 15 seconds colour /
15 seconds black and white
Resolution (max) NA 600 x 600 dpi
Copy features NA Book copying, Booklet creation, Collation, Covers, Image Centre, Image shift,
N-up, Reduce / Enlarge, Repeat image, Colour Password Protection
Print
First-page-out time As fast as 5 seconds colour As fast as 6 seconds colour
Resolution (max) Up to 2400 FinePoint™
Memory (std / max) 256 MB / 1 GB 512 MB / 1 GB
Processor / PDL 750 MHz processor / True Adobe®PostScript®3™, PCL®5c emulation
Connectivity 10/100Base-TX Ethernet, USB 2.0
Print features Custom-size pages, Xerox Installer, Intelligent Ready, Booklet printing, Smart Trays,
Remote Printing, Job Accounting, Printer Neighbourhood, Run Black
Productivity kit
(with Hard drive)
Optional Personal/Personal Saved/Secure/Proof/Saved Print, (with Hard drive) Print With,
Extended font/form storage, Collation, Hard Drive Overwrite
Scan
Scan destinations NA
Scan to PC / Mac, Scan to TWAIN application, Scan to email via PC,
Scan to desktop, Scan to Public / Private Folders
Scan to PC Desktop®NA Scan to PC Desktop, Professional Small Business Edition
Fax
Fax features NA
33.6 kbps Super Group 3, 200 individual /100 group Speed dials,
fax to multiple addresses, Fax security
Warranty One-year on-site warranty

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Section 3: Configurations, Specifications, Supplies,
Options, Support and Additional Information Sources
Specifications
Specifications
Device Management Xerox CentreWare®Printer Management for Microsoft, Novell and UNIX; Xerox CentreWare®IS Embedded Web Server;
Xerox CentreWare Web; Xerox NDPS Gateway; Usage Analysis Tool; PrintingScout®, MaiLinX email alerts; PhaserSMART®
Printer Driver Support Microsoft: Windows®XP/2003 Server, Vista, 7
Apple: Mac OS®10.3 and higher
Novell: NetWare®5.x/6.5 (NDPS only)
Xerox Walk-Up®Print Drivers
Protocol Support Connectivity: USB 2.0, 10/100Base-TX Ethernet, Wireless (IEEE 802.11a/b/g) (optional)
Network: EtherTalk®, HTTP, HTTPs, LPR, SNMP v.1/2/3, TCP/IP, UDP
Management: Auto IP, DHCP, SNMP v.1/2/3
Media Handling Tray 1/MPT: up to 100 sheets
• Weights – 60 to 220 gsm
• Sizes – Custom sizes from 76 x 127 mm to 216 x 356 mm
Trays 2 through 4: up to 525 sheets each
•Weights – 60 to 120 gsm
•Sizes – Selectable sizes from 140 x 216 mm to 216 x 356 mm
DADF (Phaser 8860MFP only): up to 50 sheets
• Weights – 60 to 120 gsm
• Sizes – Custom sizes from 114 x 140 mm to 216 x 356 mm
Operating Environment Temperature: Nonoperating – -30° to 60° Celsius; Operating – 10° to 32° Celsius
Relative Humidity: Nonoperating – 10% to 95%; Operating – 10% to 80%
Sound Power Levels: Operating – 54 dBA; Standby – 33 dBA
Electrical Power: 110 to 240 V, 50 to 60 Hz
Power Consumption: Average – 230 W; Maximum – 1500 W
ENERGY STAR®qualified (S configurations only)
Dimensions
(Width x Depth x Height, Weight)
Phaser 8860: 406 x 533.4 x 368 mm, 28 kg
Phaser 8860MFP: 532 x 665 x 620 mm, 43 kg
Additional Tray: 406 x 533.4 x 135 mm, 7.3 kg
System Cart: 500 x 670 x 360 mm
Certification Certified to UL 60950-1/CSA 60950-1-03, 1st Edition, FCC Part 15 Class A, Canada ICES-003 Class A, Low Voltage Directive 73/23/EEC,
EN 60950-1, EMC Directive 89/336/EEC, GOST EN 55022 Class A, EN 55024, ROHS Directive 2002/95/EC
Print Quality Modes Description Print Speed
Fast Colour Fastest full colour output – great for general office correspondence Up to 30 ppm
Standard Light presentation mode for documents like Microsoft PowerPoint®handouts Up to 24 ppm
Enhanced Optimal balance of print quality and speed – professional presentation quality Up to 16 ppm
High Resolution/Photo 2400 FinePoint™– near-photographic detail Up to 10 ppm
Xerox Colour Corrections
Selection Use For
Automatic Applies the best colour correction to each graphic element (text, artwork and photographs)
Office Colour sRGB Display approximates the colours on a computer display
sRGB Vivid produces brighter, more saturated colours than sRGB Display
Press Match SWOP Press matches Specifications for Web Offset Publications
Euroscale matches FOGRA glossy paper specification
Commercial approximates U.S. commercial press target
SNAP Press matches Specifications for Newsprint Advertising Production
None Applies no colour correction (for use with other colour management tools such as ICC profiles, ColourSync,
or the PANTONE®Colour Chart for your printer)
Black and white Converts all colours to shades of grey

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Section 3: Configurations, Specifications, Supplies,
Options, Support and Additional Information Sources
Supplies and Options
Supplies Description Details Part Number
Solid Ink Sticks Solid Ink, Cyan (6 sticks) Approx. 14,000 pages1108R00746
Solid Ink, Magenta (6 sticks) Approx. 14,000 pages1108R00747
Solid Ink, Yellow (6 sticks) Approx. 14,000 pages1108R00748
Solid Ink, Black (6 sticks) Approx. 14,000 pages1108R00749
Routine Maintenance Items Drum Maintenance Kit Approx. 30,000 pages2113R00736
Waste Tray N/A 109R00754
Cleaning Kit N/A 016-1845-00
1Average standard pages. Declared Yield in accordance with ISO/IEC 24711. Yield will vary based on image, area coverage and print mode.
2Declared Yield based on letter-/A4-size 20 lb. (75 gsm) pages. Yield will vary based on media type, size, weight, orientation and usage patterns.
Accessories
Description Details Part Number
525-Sheet Feeder For Phaser 8860 097S03667
525-Sheet Feeder For Phaser 8860MFP 097S03638
System Cart For Phaser 8860/Phaser 8860MFP 097S03318
256 MB Memory For Phaser 8860 097S03381
512 MB Memory For Phaser 8860/Phaser 8860MFP 097S03382
Productivity Kit (with Hard Drive) For Phaser 8860 097S03856
Wireless Network Adapter
- European Power Converter**
- UK Power Converter
For Phaser 8860/Phaser 8860MFP 097S03741
097S03742
Scan to PC Desktop Professional For Phaser 8860MFP (additional licenses)
See web for order details: www.xerox.com/office/scantodesktop
Extended
Service
Agreement
Description Details Part Number
Annual On-Site Service Agreement For Phaser 8860 E8860SA
2 Years Additional (total of 3 years)* For Phaser 8860 E8860S3
3 Years Additional (total of 3 years)* For Phaser 8860 E8860S4
Annual On-Site Service Agreement For Phaser 8860MFP E886MFSA
2 Years Additional (total of 3 years)* For Phaser 8860MFP E886MFS3
3 Years Additional (total of 3 years)* For Phaser 8860MFP E886MFS4
* Available for purchase during first 90 days of product ownership.
** Not available in Denmark and Switzerland

14 Xerox Phaser 8860/8860MFP Evaluator Guide
X_14606_886EG-01EC LANGUAGE: ENGLISH FREEDMAN INT. NO: 14606 PROOF NO: 01 PLATES: CMYK+ PANTONE 158 C DATE: 11-01-2010 PAGE 14
Unrivalled service and support
Behind every Xerox product is a
large network of customer support
that’s unrivalled in the industry and
available when you need it. Xerox
service professionals use leading-edge
technologies to keep you up and running.
They’re even linked to the engineers who
designed your product, so you can be
confident when you choose Xerox. And
Genuine XEROX®supplies are always
readily available.
Xerox Office Services Support
Asset Management Services
• Asset Optimisation and Tracking –
Process and tools to optimise an
enterprise’s office output infrastructure
and reduce overall costs
• Break-Fix Management – Single point
of ownership and management for
break-fix service for all brands of office
output devices
• Supplies Management – Process
and tools to procure, monitor and
replenish all document-related
supplies proactively
Imaging and Output
Management Services
• Output Management – Single point
of management of office output
from all output devices, regardless
of manufacturer
• Image Capture and Workflow –
Cost-efficient solutions for capturing,
managing, retrieving and distributing
information into digital repositories
Support Services
• Technology Procurement and
Deployment – A creative and flexible
end-to-end print/computer product
acquisition solution that uses a single-
point-of-contact model while lowering
the total cost of acquisition
• Help Desk Services – A broad range
of enterprise services managed through
a centralised single point of contact
and delivered through an on-site or
off-site model
• End User Services – Microsoft software
implementation, IT project consulting,
and customer education
Additional Information Sources
What’s in the box:
• Printer/multifunction printer pre-loaded
with one stick of each colour
• Solid Ink Rainbow Pack (one stick of
each colour)
• Documentation and Software:
– Software and documentation CD
– Setup and Quick Reference Guide
– Support and Warranty Information
• Power Cord
• Telephone Cord
• Warranty
Phaser 8860/Phaser 8860MFP
Front Panel:
• The front panel offers tools and
information pages to help with
machine setup, feature selections,
operational problems, media feed
and supply issues.
On the web:
Visit www.xerox.com/office for:
• Product, supplies and support
information
• Downloading drivers
• Finding your local Xerox sales
representative
• Online documentation
Visit www.xerox.com/office/support for:
Support and service information, including
the same troubleshooting Knowledge
Base used by Xerox Customer Support
staff to provide the latest technical
information on:
• Application issues
• Errors
• Print-quality issues
• Troubleshooting
Section 3: Configurations, Specifications, Supplies,
Options, Support and Additional Information Sources
Support and Additional Information Sources

Xerox Phaser 8860/8860MFP Evaluator Guide 15
X_14606_886EG-01EC LANGUAGE: ENGLISH FREEDMAN INT. NO: 14606 PROOF NO: 01 PLATES: CMYK+ PANTONE 158 C DATE: 11-01-2010 PAGE 15
Notes

X_14606_886EG-01EC LANGUAGE: ENGLISH FREEDMAN INT. NO: 14606 PROOF NO: 01 PLATES: CMYK+ PANTONE 158 C DATE: 11-01-2010 PAGE 16
Questions? Comments? Problems?
If you have any questions, please contact your Xerox sales representative or visit us on the web
at www.xerox.com/office.
© 2010 Xerox Corporation. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. XEROX®, Phaser®, PhaserSMART®,
CentreWare®, PrintingScout®, Walk-Up®, FinePoint and the sphere of connectivity design are trademarks of Xerox Corporation in the U.S. and/or other countries. All other trademarks are
the property of their respective manufacturers. PANTONE Colours generated may not match PANTONE-identified standards. Consult current PANTONE publications for accurate colour.
PANTONE‚ and other Pantone, Inc. trademarks are the property of Pantone, Inc. PCL®is a registered trademark of Hewlett-Packard. For S configurations only: as an ENERGY STAR‚ partner,
Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. The
information in this brochure is subject to change without notice. 1/10 886EG-01EC
For S
configurations
only