Xetal YugenFace User manual
YugenFace
XETAL
EN
Disclaimer and Warning
Congratulations on purchasing a new Xetal product. The information in
this document aects your safety and your legal rights and responsibi-
lities. Information in this document is believed to be accurate and relia-
ble. However, the manufacturer does not give any representations or
warranties, expressed or implied, as to the accuracy or completeness
of such information and shall have no liability for the consequences of
use of such information.
The manufacturer reserves the right to make changes to informati-
on published in this document, including without limitation specica-
tions and product descriptions, at any time and without notice. This
document supersedes and replaces all information supplied prior to
the publication hereof. The manufacturer products are not designed,
authorized or warranted to be suitable for use in applications where
failure or malfunction can reasonably be expected to result in personal
injury, death or severe property or environmental damage. The manu-
facturer accepts no liability for inclusion and/or use of its products in
such equipment or applications and therefore such inclusion and/or
use is for the customer’s own risk.
For the device to optimally function, it requires internet connectivity in
order to be continuously updated by the manufacturer. The data collec-
ted in the process is completely anonymous. The data consists only of
two temperature values and one distance number per generic person.
Please refer also to our privacy notice at :
https://www.xetal.eu/privacy
Please note that the product is partially handmade, therefore visual
dierences between products are to be considered normal and not
defects.
By using this product you hereby signify that you have read this disclai-
mer and warning carefully and that you understand and agree to abide
by the terms and condition herein.
Caution
The device (all models) has a signicant weight and needs to be hand-
led with care. The manufacturer accepts no liability in case of injury or
damages coming from mishandling the product.
In the box
- One YugenFace Wall or Stand
unit
- One 9V supply unit
- This guide booklet
Check that you have all of the inclu-
ded parts listed on “In the box”. In
case of one or more parts missing,
contact the seller or the manufactu-
rer immediately.
Installing the device
1 - Locate the female connector on the cable on the device and the
equivalent male connector on the cable of the supply unit.
2 - Plug the supply male connector in the female one, taking care not
to damage the two parts.
3 - Place the device in its nal location. If the unit is a “wall model”,
use wall plug or equivalent element (not included) to hang the unit on
the wall (or any vertical surface) possibly at a height of about 150cm.
Please pay attention that the xation on the wall is strong enough
to sustain the weight of the device. If the unit is a “stand model” just
place the unit in its designated location. Please pay attention as the
“stand” unit weight exceeds 10kg.
4 - Plug the supply unit to an electricity outlet.
5 - After few seconds the device is ready to use
Enabling auto-update
In order to function optimally, the device needs internet connectivity to
be continuously updated. As this represents an essential element of
the product, the manufacturer cannot guarantee optimal functionality
otherwise.
Please, follows these steps:
1 - Make sure to have installed the device following the steps in the
previous section
EN
2 - Use a computer, tablet or telephone to connect to the network
“Xetal YFace”. Make sure only one device is connected. Please note
that this network has no internet access and is only a mean to con-
nect to the device for its conguration.
3 - Open a browser and refresh the page till the following page is
displayed
4 - When the previous step fails, open a browser and navigate to
http://192.168.76.1
5 - Fill the form making sure all data is correct.
6 - When the connection is successful and a valid email has been
provided, a conrmation with all data will be received at the provi-
ded email within two hours (please check your spam and promotion
folders).
EN
In operation
In operation the device will measure the skin temperature of a person
facing the device at a position between 20cm and 90cm from the
device itself. A blue color will be displayed while the measurement is
taken.
In case of successful measurement, the device will provide the result
in 3 colors:
Green: the measured skin temperature is in the normal range
Yellow: the measured skin temperature is somewhat higher than ex-
pected. Please note this result can only be obtained if enabled from
the companion app (available as of summer 2021)
Red: the measured skin temperature is sensibly higher than expec-
ted.
Factory reset
Resetting the device is required in the following cases:
- The device needs to connected to a dierent WiFi network
- The device needs to be installed somewhere else (needed only if
the ZIP code changes)
- The device is no longer used.
- The device is malfunctioning
To reset the device follow these steps:
1 - Locate the hole(s) in the back of the unit (in case of the stand
model in the top part of the unit).
2 - Use a light to locate a small black button inside the device (visible
through these holes).
3 - Use a long and thin nonmetallic stick (or equivalent) to push the
button for no more than 5s.
4 - In case of success, a network can be found (with a computer,
telephone or tablet) named “Xetal Yface”. (No password needed)
5 - In case of failure try again.
Warning: for security reason, the factory reset will cause the device to
disconnect from the online services for up to 30 minutes.
Cleaning
To clean a device, unplug all cables and use a only soft lint-free cloth
avoiding to touch the three sensors.
Troubleshooting
In case of problems, refer to our support page reachable via
www.yugenface.com
EN
Manufacturer limited warranty
The manufacturer warrants its product, to be free from defects in ma-
terials and workmanship for a period of 24 months. If the product fails
during normal and proper use within the warranty period the manufac-
turer will, subject to exclusions and at its discretion, repair or replace
the product or components. Any products and or components repaired
or replaced by the manufacturer will be under warranty for the remai-
ning period of warranty or for no less than 3 months. This warranty
applies only to products that are new on the date of purchase from
an authorized reseller. The YugenFace product line is covered under
a parts and labor repair or buer exchange warranty for hardware,
manufacturing, and/or power related issues, excluding power surges
and/or electrical spikes. This warranty does not include failure caused
by improper installation, operation, cleaning or maintenance, accident,
damage, misuse, abuse, modications to the product.
EU Compliance
Xetal nv declares that this wireless device is in compliance with di-
rectives 2011/65/EU, 2014/35/EU and 2014/30/EU. A copy of the EU
Declaration of Conformity can be obtained on simple request.
EN
This manual suits for next models
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