Xylem CCD 401 User manual

Installation, Operation, and
Maintenance Manual
90018601_1.0
CCD 401

Notes
• The modem is designed to be used with Xylem Cloud Services only and not as a stand-
alone modem.
• Xylem reserves the right to remotely upgrade the software and configuration files in the
modem. It is the Purchaser’s responsibility to ensure that the modem is connected at all
times to enable such upgrades.
• Xylem aims to provide mobile coverage where the modem is marketed but there is no
guarantee from Xylem or obligation to ensure that cellular coverage exists in the
Purchaser’s location. It is the sole responsibility of the Purchaser to ensure adequate
coverage in order for the modem to function properly at all times.
• The modem is delivered with a built-in SIM card. Xylem has roaming agreements with
selected operators depending on geography, enabling the modem to transmit data.
Xylem reserves the right to change these operators. This might have an effect on the
connectivity of the modem. It is the responsibility of the Purchaser to ensure adequate
connection of the modem at all times.
• It is the responsibility of the Purchaser to ensure that the modem fulfills the mobile
standards in the location. This includes upgrading to a new modem if standards change
over time, at Purchaser’s sole cost.
Notes
CCD 401 Installation, Operation, and Maintenance Manual

Table of Contents
1 Introduction and Safety........................................................................................................ 2
1.1 Introduction....................................................................................................................2
1.2 Safety terminology and symbols....................................................................................2
1.3 User safety.................................................................................................................... 3
1.3.1 Power lock-out........................................................................................................ 3
1.3.2 Qualification of personnel....................................................................................... 3
1.4 End of life product disposal........................................................................................... 3
1.5 Spare parts.................................................................................................................... 4
1.6 Warranty........................................................................................................................ 4
1.7 Support.......................................................................................................................... 4
2 Product Description..............................................................................................................5
2.1 Product design...............................................................................................................5
2.2 Parts.............................................................................................................................. 5
3 Installation............................................................................................................................ 6
3.1 Connection and configuration: Alarm management...................................................... 6
3.1.1 Precautions............................................................................................................. 6
3.1.2 Requirements..........................................................................................................6
3.1.3 Cables.....................................................................................................................6
3.1.4 Antenna...................................................................................................................7
3.2 Install the equipment to the unit.....................................................................................7
3.3 Check the mobile connection........................................................................................ 8
4 Troubleshooting................................................................................................................. 10
4.1 Symptoms and remedies.............................................................................................10
5 Technical Reference.......................................................................................................... 11
5.1 Dimensions..................................................................................................................11
5.2 Environmental requirements........................................................................................11
5.3 Material........................................................................................................................11
5.4 Electrical data.............................................................................................................. 11
5.5 Radio data................................................................................................................... 11
5.6 Terminals.....................................................................................................................11
Table of Contents
CCD 401 Installation, Operation, and Maintenance Manual 1

1 Introduction and Safety
1.1 Introduction
Purpose of the manual
The purpose of this manual is to provide necessary information for installation, operation,
and maintenance of the unit.
Read and keep the manual
Save this manual for future reference, and keep it readily available at the location of the unit.
CAUTION:
Read this manual carefully before installing and using the product. Improper use of the
product can cause personal injury and damage to property, and may void the warranty.
The equipment, and its functioning, may be impaired if used in a manner not specified by the
manufacturer.
Intended use
WARNING:
Operating, installing, or maintaining the unit in any way that is not covered in this manual
could cause death, serious personal injury, or damage to the equipment and the
surroundings. This includes any modification to the equipment or use of parts not provided
by Xylem. If there is a question regarding the intended use of the equipment, please contact
a Xylem representative before proceeding.
1.2 Safety terminology and symbols
About safety messages
It is extremely important that you read, understand, and follow the safety messages and
regulations carefully before handling the product. They are published to help prevent these
hazards:
• Personal accidents and health problems
• Damage to the product and its surroundings
• Product malfunction
Hazard levels
Hazard level Indication
DANGER:
A hazardous situation which, if not avoided, will
result in death or serious injury
WARNING:
A hazardous situation which, if not avoided, could
result in death or serious injury
CAUTION:
A hazardous situation which, if not avoided, could
result in minor or moderate injury
1 Introduction and Safety
2 CCD 401 Installation, Operation, and Maintenance Manual

Hazard level Indication
NOTICE:
Notices are used when there is a risk of equipment
damage or decreased performance, but not
personal injury.
Special symbols
Some hazard categories have specific symbols, as shown in the following table.
Electrical hazard Magnetic fields hazard
Electrical Hazard: CAUTION:
1.3 User safety
Introduction
All government regulations, local health and safety directives must be observed.
Prevent danger due to electricity
All danger due to electricity must be avoided. Electrical connections must always be carried
out in compliance with the following:
• The standard connections shown in the product documentation that is delivered together
with the product
• All international, national, state, and local regulations. (For details, consult the regulations
of your local electricity supplier.)
For more information about requirements, see sections dealing specifically with electrical
connections.
1.3.1 Power lock-out
DANGER: Electrical Hazard
Before starting work on the unit, make sure that the unit and the control panel are isolated
from the power supply and cannot be energized. This applies to the control circuit as well.
1.3.2 Qualification of personnel
WARNING: Electrical Hazard
Risk of electrical shock or burn. A certified electrician must supervise all electrical work.
Comply with all local codes and regulations.
All work on the product must be carried out by certified electricians or Xylem authorized
mechanics.
Xylem disclaims all responsibility for work done by untrained, unauthorized personnel.
1.4 End of life product disposal
Handle and dispose of all waste in compliance with local laws and regulations.
1 Introduction and Safety
CCD 401 Installation, Operation, and Maintenance Manual 3

EU only: Correct disposal of this product — WEEE Directive on waste electrical and electronic equipment
WS009973A
This marking on the product, accessories or literature indicates that the product should not
be disposed of with other waste at the end of its working life.
To prevent possible harm to the environment or human health from uncontrolled waste
disposal, please separate these items from other types of waste and recycle them
responsibly to promote the sustainable reuse of material resources.
Waste from electrical and electronic equipment can be returned to the producer or
distributor.
EU only: Correct disposal of batteries in this product
WS009974A
This marking on the battery, manual or packaging indicates that the batteries in this product
should not be disposed of with other waste at the end of its working life. Where marked, the
chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead
above the reference levels in Directive 2006/66/EC. If batteries are not properly disposed of,
these substances can cause harm to human health or the environment.
To protect natural resources and to promote material re-use, please separate batteries from
other types of waste and recycle them through your local, free battery return system.
1.5 Spare parts
CAUTION:
Only use the manufacturer’s original spare parts to replace any worn or faulty components.
The use of unsuitable spare parts may cause malfunctions, damage, and injuries as well as
void the warranty.
1.6 Warranty
For information about warranty, see the sales contract.
1.7 Support
Xylem only supports products that have been tested and approved. Xylem does not support
unapproved equipment.
1 Introduction and Safety
4 CCD 401 Installation, Operation, and Maintenance Manual

2 Product Description
2.1 Product design
CCD 401 is a wireless unit that is used in pumping stations.
The unit sends data over the Long Term Evolution (LTE) network with fall-back to the 2G or
3G depending on geography and supported radio standard.
The unit allows remote monitoring and data collection from any location.
2.2 Parts
1
2
3
5
WS012379A
4
7
86
9
Part LED Description
1 - Antenna
2 Network signal strength
3 Yellow shows connection to the cloud service
4 Green shows power is on
5 - Ethernet terminal
6 - Digital and analog input
7 - RS-232 terminals
8 - Input power
9 - RS-485 terminals
Extra parts
Part number Description
851062 2G/3G/4G LTE Antenna wall mount 1.5 m cable
SMA-m
851063 2G/3G/4G LTE Antenna wall mount 4 m cable
SMA-m
851064 2G/3G/4G LTE Antenna cabinet mount 0.5 m cable
SMA-m
851065 2G/3G/4G LTE Antenna cabinet mount 1.5 m cable
SMA-m
2 Product Description
CCD 401 Installation, Operation, and Maintenance Manual 5

3 Installation
3.1 Connection and configuration: Alarm management
3.1.1 Precautions
Before starting work, make sure that the safety instructions have been read and understood.
DANGER: Electrical Hazard
Before starting work on the unit, make sure that the unit and the control panel are isolated
from the power supply and cannot be energized. This applies to the control circuit as well.
DANGER: Electrical Hazard
All electrical equipment must be grounded (earthed). Test the ground (earth) lead to verify
that it is connected correctly and that the path to ground is continuous.
WARNING: Electrical Hazard
Risk of electrical shock or burn. A certified electrician must supervise all electrical work.
Comply with all local codes and regulations.
WARNING: Electrical Hazard
There is a risk of electrical shock or explosion if the electrical connections are not correctly
carried out, or if there is fault or damage on the product. Visually inspect equipment for
damaged cables, cracked casings or other signs of damage. Make sure that electrical
connections have been correctly made.
CAUTION: Electrical Hazard
Prevent cables from becoming sharply bent or damaged.
3.1.2 Requirements
These requirements apply for the electrical installation:
• The mains voltage and frequency must agree with the specifications for the product.
• Circuit breakers must be installed between the main voltage line and this unit.
• All fuses and circuit breakers must have the proper rating, and comply with local
regulations.
• The cables must be in accordance with the local rules and regulations.
• If the power cable is jerked loose, then the ground (earth) conductor must be the last
conductor to come loose from its terminal. Make sure that the ground (earth) conductor is
longer than the phase conductors at both ends of the cable.
3.1.3 Cables
These requirements apply for cable installation:
3 Installation
6 CCD 401 Installation, Operation, and Maintenance Manual

• The cables must be in good condition, not have any sharp bends, and not be pinched.
• The sheathing must not be damaged and must not have indentations or be embossed at
the cable entry.
• The minimum bending radius must not be below the accepted value.
• The cables must have the appropriate temperature rating.
3.1.4 Antenna
These requirements apply for the antenna installation:
• The antenna must be kept away from the radio or EMC source.
• The antenna cables must be kept away from other electronics.
• The length of the antenna cables must be as short as possible.
• The antenna cables can run the full length but they must not be bent to avoid interference
and crosstalk.
3.2 Install the equipment to the unit
• Before installation of the unit, record the serial number or take a picture of the serial
number of the unit. After installation, the serial number is not seen.
• The unit must not be installed over 2 m (6.56 ft) height from the ground.
1. Attach the antenna.
For more information about the antenna, see Antenna on page 12.
2. Install the unit on a DIN rail.
3. Select one of the following steps to connect a device to the unit.
For more information about the devices that connect with the unit, go to the support site
at xylem.com/avensor.
E01 E02
GND
A
B
GND GNDGND
GND
E06 E07 E09 E10
E21 E24 E26 E27
DC+
DC-
DI1
DI2 DI3 DI4
485
232
TX RX
+24 AI2 AI1
WS012383A
GND
– Connect the Modbus TCP to the RJ45.
– Connect the RS-232 cable from the pump controller to the terminals.
Terminal Unit terminal
232 RX RTU Tx
232 TX RTU Rx
GND Ground (earth)
– Connect the RS-485 cable from the pump drive to the terminals.
Terminal Unit terminal
485 A A
485 B B
GND Ground (earth)
– Connect the two signals leads from the digital switch to the terminals.
Digital input is active when connected to GND and it is inactive when open.
3 Installation
CCD 401 Installation, Operation, and Maintenance Manual 7

WS013359A
Terminal Description
DI1 Digital input 1
DI2 Digital input 2
DI3 Digital input 3
DI4 Digital input 4
– Connect the 4-20 mA analog input device to the terminals.
Terminal Description
AI1 Analog input 1
AI2 Analog input 2
For more information about the terminals, see Terminals on page 11.
4. Connect the power leads to the power input terminals.
5. Connect the signal ground (chassis ground) to the external chassis ground.
For more information about the terminals, see Terminals on page 11.
6. Turn on the power of the equipment and if necessary, the separate power supply.
7. Configure the connected devices.
For more information, go to the support site at xylem.com/avensor.
3.3 Check the mobile connection
The unit is turned on.
1. Check the network signal strength.
LED State Description
Solid green Excellent or good signal strength
Solid red Medium or fair signal strength
Unlit Poor or no signal
The state of LED must be solid green to avoid the connectivity problems.
2. If the signal strength is too low, move the external antenna to another position.
For more information, see Terminals on page 11.
3. Check the connection to the cloud service.
LED State Connection
Blink or solid yellow Yes
Unlit No
The connection procedure takes maximum 15 minutes.
3 Installation
8 CCD 401 Installation, Operation, and Maintenance Manual

The unit must not be disconnected during the connection procedure.
3 Installation
CCD 401 Installation, Operation, and Maintenance Manual 9

4 Troubleshooting
4.1 Symptoms and remedies
Symptom Remedy
The connection to the cloud service is slow. • Make sure that the equipment is not
disconnected from the cloud service.
Repeated disconnections can make the
reconnection slow.
• Check the signal strength and install or move the
external antenna to improve the signal strength.
4 Troubleshooting
10 CCD 401 Installation, Operation, and Maintenance Manual

5 Technical Reference
5.1 Dimensions
1
3
2WS012381A
Part Dimension
1 101 mm (4.0 in)
2 127 mm (5.0 in)
3 46 mm (1.8 in)
5.2 Environmental requirements
Feature Value
Operating temperature -30°C to +55°C (-22°F to +131°F)
Storage temperature -50°C to +85°C (122°F to +185°F)
Operating humidity 95% relative humidity, non-condensing
5.3 Material
• Plastic, blend of polycarbonate (PC) and acrylonitrile butadiene styrene (ABS)
5.4 Electrical data
Feature Description
Supply voltage 24 VDC
Current Maximum 200 mA at 24 VDC
Degree of protection of enclosure IP40
5.5 Radio data
The unit has a radio modem that supports the following bands:
CCD 401 version Network (Frequency/band)
CE (European version) LTE Cat 1 bands 3, 7, and 20
GPRS 900/1800 MHz Fallback
NA (North America version) LTE Cat 1 bands 2, 4, and 12
5.6 Terminals
E01 E02
GND
A
B
GND GNDGND
GND
E06 E07 E09 E10
E21 E24 E26 E27
DC+
DC-
DI1
DI2 DI3 DI4
485
232
TX RX
+24 AI2 AI1
WS012383A
GND
5 Technical Reference
CCD 401 Installation, Operation, and Maintenance Manual 11

Terminal Description
E01 Not used
E02 Not used
GND Signal ground
485 A RS-485, 120 ohm termination resistor, A
485 B RS-485, 120 ohm termination resistor, B
E06 Not used
E07 Not used
GND Signal ground
E09 Not used
E10 Not used
DI1 Digital input 1, Pull up input
DI2 Digital input 2, Pull up input
GND Signal ground
DI3 Digital input 3, Pull up input
DI4 Digital input 4, Pull up input
DC+ Input power, +24 VDC
DC- Input power, ground (earth)
GND Signal ground
232 TX RS-232, Tx, RTU Rx
232 RX RS-232, Rx, RTU Tx
E21 Not used
GND Signal ground
Signal ground (chassis ground)
E24 Not used
+24 +24 VDC supply, maximum 50 mA
E26 Not used
E27 Not used
GND Signal ground
AI2 Analog input 2, 4-20 mA
AI1 Analog input 1, 4-20 mA
Antenna
• SMA connector
• Maximum 4 m (13.1 ft) cable
• Torque 0.56 Nm (0.41 lb.ft)
5 Technical Reference
12 CCD 401 Installation, Operation, and Maintenance Manual

Xylem |’zīləm|
1) The tissue in plants that brings water upward from the roots;
2) a leading global water technology company.
We’re a global team unified in a common purpose: creating advanced technology
solutions to the world’s water challenges. Developing new technologies that will
improve the way water is used, conserved, and re-used in the future is central to
our work. Our products and services move, treat, analyze, monitor and return water
to the environment, in public utility, industrial, residential and commercial building
services settings. Xylem also provides a leading portfolio of smart metering,
network technologies and advanced analytics solutions for water, electric and gas
utilities. In more than 150 countries, we have strong, long-standing relationships
with customers who know us for our powerful combination of leading product
brands and applications expertise with a strong focus on developing
comprehensive, sustainable solutions.
For more information on how Xylem can help you, go to www.xylem.com
Xylem Water Solutions Global
Services AB 556782-9253
361 80 Emmaboda
Sweden
Tel: [phone]
Fax: [phone]
http://tpi.xyleminc.com
Visit our Web site for the latest version of this document
and more information
The original instruction is in English. All non-English
instructions are translations of the original instruction.
© 2020 Xylem Inc
90018601_1.0_en-US_2020-11_IOM_CCD 401