Yamaha TW-E5B User manual

True Wireless Earbuds
User Guide
EN

Contents
Introduction 4
About this User Guide................................................................................4
Cautions regarding product handling...........................................................5
Advantages of this product.........................................................................6
Accessory and part names..........................................................................8
Charging and Powering 10
Charging the earbuds...............................................................................10
Charging the charging case.......................................................................12
Turning on the power...............................................................................14
Turning off the power..............................................................................15
Remaining Battery Power.........................................................................16
Bluetooth® Connectivity 17
Pairing for the First Time..........................................................................17
Pairing with a Different Device..................................................................19
Connecting to a Device Already Paired........................................................21
Wearing This Product 22
Putting on the earbuds.............................................................................22
Replacing the eartips...............................................................................23
Operation (Audio Playback and Phone Calls) 24
Playing back Audio on this product............................................................ 24
Making ambient sounds easier to hear (AMBIENT SOUND).............................25
Talking on the phone.. ............................................................................. 26
Starting the voice assistant.. .................................................................... 27
2
Contents

Dedicated Application 28
About the “Headphone Control” app..........................................................28
App settings.. ......................................................................................... 29
Troubleshooting 32
Read this first......................................................................................... 32
Cannot connect.......................................................................................33
Power will not turn on.. ........................................................................... 34
The product cannot be charged................................................................. 35
The product does not operate or play back..................................................36
No sound can be heard............................................................................. 37
Sound can only be heard from one earbud.. ................................................ 38
Sound is not good or sounds strange.......................................................... 39
The sound is distorted, noisy or choppy......................................................40
Using only one of the earbuds.. ................................................................. 41
Initializing (performing a factory reset)......................................................42
Updating the firmware.............................................................................44
List of support centers.............................................................................45
Appendix 46
List of operations....................................................................................46
List of indicator displays and audio messages..............................................48
Specifications.........................................................................................50
Trademarks............................................................................................52
3
Contents

Introduction
About this User Guide
The User Guide is intended for users of this product, and explains how to connect and operate the product.
(The precautions and other matters in this Guide are classified as follows.
(WARNING
This content indicates “risk of serious injury or death.”
(CAUTION
This content indicates “risk of injury.”
(NOTICE
Indicates points that you must observe in order to prevent product failure, damage or malfunction and
data loss, as well as to protect the environment.
(NOTE
Indicates notes on instructions, restrictions on functions, and additional information that may be
helpful.
(All illustrations and screens shown in this Guide are for explanatory purposes.
(All company names, product names and other such listings in this Guide are the registered trademarks or
trademarks of their respective companies.
(Text labeled as [search tag] is for the purpose of searching. These tags are used as links from the “Quick
Start Guide” to the “User Guide.”
4
Introduction > About this User Guide

Cautions regarding product handling
Please read the “Safety Brochure” included with this product and use caution regarding the following points.
Waterproof performance
The waterproof performance of this product are as shown below. Product failures caused by water ingress
due to incorrect handling are not covered by the warranty.
(Earbuds
(The waterproof performance of the body of these earbuds is compliant with IPX5 standards. The
earbuds are protected by direct jets of water from all directions. (Earbud nozzle: excluding the sound
conduit)
(The waterproof performance of this product will not continue to last, and may degrade through regular
use.
(Charging case
The charging case and the included USB power cable are not waterproof. Use caution regarding the
following to avoid electric shock or product failure.
(Do not expose this product to liquids such as sweat, rainwater or seawater.
(Thoroughly wipe off any sweat, rainwater, seawater or other liquids that get on the earbuds before
placing them back in the charging case.
About IPX
(IPX refers to a product's “liquid ingress protection” as cited in JIS C 0920 (the harmonized standard of IEC 60529), “Degrees of
protection provided by enclosures (IP Code)”.
(These are provisions that guarantee the performance of a product in fresh water or tap water at room temperature. This does
not guarantee equivalent performance in warm water, seawater or the like.
About the charging performance
This product uses lithium-ion batteries in both the earbuds and in the charging case. Lithium-ion batteries
are consumable items. To extend the life of the batteries as long as possible, use caution regarding the
following.
(If the product is not used for a long period of time, it may take longer to recharge the batteries.
(When storing the product for a long time, charge the product around once every six months to avoid
excessive discharge.
(If the duration of the battery’s charge is too short, it may have reached the end of its lifespan. Contact
Yamaha dealer or service center.
5
Introduction > Cautions regarding product handling

Advantages of this product
This product is a set of wireless earbuds that connect to Bluetooth devices such as a portable music player or
smartphone.
High-definition playback of sound from Bluetooth devices
This product supports Qualcomm® aptXTM Adaptive as well as the SBC and AAC codecs.
Qualcomm® aptX™ Adaptive Audio is an audio codec that offers both high quality and high connectivity
performance in response to audio signal interruptions.
Supports Qualcomm TrueWireless™ Mirroring
This product features technology that lets you connect both left and right earbuds at the same time to a
smartphone, music player or other device for high-definition sound. The earbuds switch between primary
and secondary devices automatically for a stable connection.
AMBIENT SOUND
This function makes it easier to hear the sounds around you, such as announcements made on public
transportation, the sounds of passing cars and so on.
(“Making ambient sounds easier to hear (AMBIENT SOUND)”(p.25)
LISTENING CARE
This product features LISTENING CARE, which lets you enjoy rich sound quality even at a low volume.
Focusing on the characteristics of the human ear where the low- and high-end sounds become harder to
hear at lower volumes, as well as how things sound differently in different listening environments, this
feature corrects the sound balance for the optimal sound to match the volume. By rendering a natural sound
that's easy to listen to, this feature reduces the load on your ears caused by excessive levels.
GAMING MODE
Enabling this function helps improve latency when you are watching a video or playing a game that is
affected by lag or delay.
Smartphone support
You can use this product to talk on the phone and start up the voice assistant while connected to this
product.
Dedicated smartphone app: Headphone Control
Install the Headphone Control app on your smartphone to configure more detailed settings.
You can switch ON/OFF for AMBIENT SOUND, LISTENING CARE, GAMING MODE and so on.
6
Introduction > Advantages of this product

NOTE
(While the AMBIENT SOUND feature makes it easier to hear sounds around you, it does not guarantee that you will be able to hear
everything. You may be unable to hear ambient sounds if you’ve turned up the volume of the audio, or in certain situations.
(When using GAMING MODE, the video/audio latency may change or the sound quality and connection stability may degrade,
depending on the usage environment and how you wear the product.
Related links
(“Pairing for the First Time”(p.17)
(“Making ambient sounds easier to hear (AMBIENT SOUND)”(p.25)
(“Starting the voice assistant”(p.27)
(“About the “Headphone Control” app”(p.28)
(“App settings”(p.29)
7
Introduction > Advantages of this product

Accessory and part names
Make sure that all of the accessories are included with this product.
Earbuds
b c
d
a
Earbud (R)Earbud (L)
aFunction key
b+ (plus) key
c− (minus) key
dIndicator
Charging case
e
f
Front Back
eCharging indicators
fCharging connector
8
Introduction > Accessory and part names

USB power cable (30 cm (11-3/4 in); type A to C)
Eartips (XS, S, M, L; one set each)
Note: The M-size eartips are pre-attached.
XS S M L
Quick Start Guide
Safety Brochure
NOTE
(The earbuds are stored in the charging case.
(The earbuds feature a built-in microphone.
(The charging case contains a battery for charging the earbuds.
9
Introduction > Accessory and part names

Charging and Powering
Charging the earbuds
Charge the earbuds before use by placing them in the charging case.
CAUTION
(The charging case is not waterproof. Thoroughly wipe off any sweat, rainwater, seawater or other liquids that get on the
earbuds before placing them back in the charging case.
(Charge this product within a temperature range of 5 to 40ºC.
When using this product for the first time
(Remove the earbuds from the charging case the first time you use this product, and peel off the isolation sheets found on each.
Isolation sheet
Indicator
Charging indicators
10
Charging and Powering > Charging the earbuds

1Open the charging case lid.
2Place the earbuds in the charging case.
The earbud indicators light up red while charging, and turn off when charging is completed.
Charging takes about 1.5 hours.
NOTE
(Once you place the earbuds in the charging case, the indicators on the charging case will show the remaining battery power for five
seconds (except when the charging case itself is still charging).
(You cannot connect the earbuds via Bluetooth or use them for playback while they are recharging.
Related links
“Appendix”(p.46)
11
Charging and Powering > Charging the earbuds

Charging the charging case
To charge the charging case, connect the included USB power adaptor.
CAUTION
(The charging case is not waterproof. Do not expose this product to liquids such as sweat, rainwater or seawater.
(Be sure to use the USB power cable that was included with this product.
(When using a USB power adaptor, be sure that the commercially-available adaptor is compatible with 5 V DC (at least 0.5 A)
power output.
(When charging this product inside of China, be sure to use a USB power adaptor that is approved by CCC.
(Charge this product within a temperature range of 5 to 40ºC.
1
2
3
Type C
Type A Front
Charging indicators
USB power adaptor
(commercially available)
1Plug the USB power cable (type C side) into the charging case.
2Plug the USB power cable (type A side) into the USB power adaptor.
3Plug the USB power adaptor into the power outlet.
Charging will begin. Charging takes about 2.5 hours.
While the case is charging, the indicators light up as shown below.
Remaining battery power Indicator
100%
75–100%
50–75%
25–50%
0–25%
12
Charging and Powering > Charging the charging case

: Lights up : Flashes : Not lit
NOTE
(You can also charge the earbuds while the charging case is charging.
(You can charge from the USB port on your computer instead of using a USB power adaptor.
(Once you place the earbuds in the charging case, the indicators on the charging case will show the remaining battery power for five
seconds (except when the charging case itself is still charging).
13
Charging and Powering > Charging the charging case

Turning on the power
Once you remove the earbuds from the charging case, the earbuds will turn on.
1Remove the earbuds from the charging case.
The indicators light up as shown below, and the power turns on.
Blue
Lights up for 1 sec
NOTE
(When an earbud is low on battery power, its indicator will flash red three times when the power is turned on. If this happens,
charge the earbud.
(If the earbuds have been removed from the charging case or if they do not turn on when removed from the charging case, hold
down the function key on earbud (L) and the + (plus) key on earbud (R) until the indicators light up blue to turn the earbuds on.
Related links
“Remaining Battery Power”(p.16)
14
Charging and Powering > Turning on the power

Turning off the power
When you put the earbuds back into the charging case, the earbuds turn off.
1Place the earbuds in the charging case.
The earbud power will turn off, and the product will enter charging mode.
NOTE
When you want to turn off the earbuds without putting them back in the charging case, hold down the function key on earbud (L) and
the + (plus) key on earbud (R) until the indicators light up red. You will hear the “Power Off” audio message in the earbuds.
7 sec
Red
Lights up for 1 sec
Earbud (L) Earbud (R)
15
Charging and Powering > Turning off the power

Remaining Battery Power
After this product is turned on, you can check how much battery power is left from the audio messages in the
earbuds and by the indicators.
(Audio messages:
(Battery High: plenty of charge remaining
(Battery Medium: moderate charge remaining
(Battery Low: small amount of charge remaining
NOTE
You can check the remaining battery power of the charging case in the following situations.
(While charging the charging case
(Right after placing the earbuds into the charging case (except when the charging case itself is charging)
Related links
“Charging the charging case”(p.12)
16
Charging and Powering > Remaining Battery Power

Bluetooth® Connectivity
Pairing for the First Time
When first connecting this product to a Bluetooth device (such as a smartphone), follow the steps below to
pair (register) this product with that device.
[Search tag] #Q02 Pairing
1Remove the earbuds from the charging case.
The earbuds will turn on and both earbuds automatically connect. Either earbud (L) or (R) will
be the primary earbud, and its indicator lights up as shown in the illustration below as the unit
enters pairing standby mode. You will hear the “Pairing” audio message in the earbud. Either
earbud (L) or earbud (R) can become the primary earbud.
Blue
Lights up
for 1 sec
Purple
Lights up
for 5 sec
Red and blue
Flashes
alternately
Blue
Lights up
for 1 sec
Purple
Lights up
for 5 sec
Earbud that is now primary
NOTE
The indicators may flash blue for a while after you remove the earbuds from the charging case.
2Activate Bluetooth on your Bluetooth device.
A list of Bluetooth devices that can be connected will be shown.
17
Bluetooth® Connectivity > Pairing for the First Time

3Select this product from the list on your Bluetooth device.
Select the listing that reads “Yamaha...” and not the listing that reads “LE-Yamaha...”.
If a passkey is required when connecting, input “0000”.
Yamaha TW-E5B
Once connected, the indicator on the primary earbud lights up as shown below. You will hear
the “Pairing Successful” and “Connected” audio messages in the earbud.
Blue
Lights up for 10 sec
Earbud that is now primary
NOTE
(Pairing standby mode will automatically end on this product after about two minutes. To pair again or if the connection was
unsuccessful, place the earbuds back into the charging case and start again at step 1.
(If the earbuds (L) and (R) do not automatically connect, put them back into the charging case and take them out again.
Related links
(“Pairing with a Different Device”(p.19)
(“Connecting to a Device Already Paired”(p.21)
(“About the “Headphone Control” app”(p.28)
(“Using only one of the earbuds”(p.41)
18
Bluetooth® Connectivity > Pairing for the First Time

Pairing with a Different Device
Follow the steps below to pair with another Bluetooth device, or to try pairing with the same device again.
Note that this product cannot connect to more than one Bluetooth device at the same time. If this product is
already connected to another Bluetooth device, disconnect it and then follow these steps.
[Search tag] #Q02 Pairing
1With earbuds (L) and (R) turned on, hold down the function key on earbud (L) and
the + (plus) key on earbud (R) for about three seconds.
Either earbud (L) or (R) will be the primary earbud, and its indicator alternately flashes red and
blue while you hear the message “Pairing.” This means that the earbud is in pairing standby
mode.
3 sec
Flashes alternately
Red Blue
Earbud that is now primary
2Activate Bluetooth on the Bluetooth device.
A list of Bluetooth devices that can be connected will be shown.
19
Bluetooth® Connectivity > Pairing with a Different Device

3Select this product from the list on your Bluetooth device.
Select the listing that reads “Yamaha...” and not the listing that reads “LE-Yamaha...”.
If a passkey is required when connecting, input “0000”.
Yamaha TW-E5B
If successfully connected, you will hear the “Pairing Successful” and “Connected” audio
messages in the earbud that is flashing red and blue. The indicator displays as shown below.
Blue
Lights up for 10 sec
Earbud that is now primary
Earbud (L) and (R) connect automatically and are ready for use.
NOTE
(Pairing standby mode will automatically end on this product after about two minutes. To pair again, start from step 1.
(If the earbuds (L) and (R) do not automatically connect, put them back into the charging case and take them out again.
(Up to three Bluetooth devices can be registered with this product. If you pair a device beyond the maximum number, the
information for device you first paired (the oldest pairing) will be deleted.
(This product does not support multi-point connectivity (connection to multiple devices at the same time).
Related links
(“Pairing for the First Time”(p.17)
(“Connecting to a Device Already Paired”(p.21)
(“About the “Headphone Control” app”(p.28)
(“Using only one of the earbuds”(p.41)
20
Bluetooth® Connectivity > Pairing with a Different Device