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  9. Yealink T48S Skype For Business Edition User guide

Yealink T48S Skype For Business Edition User guide

Phone
Systems
www.katcommunications.co.uk
Start up guide
Yealink T48s
Your quick start guide Yealink T48s
The box for your handset will contain a number of items:
• The main handset chassis
• A plastic ‘foot’ which should be attached to the base of the
chassis
• A handset receiver
• A curly wire to attach the receiver to the main chassis
• A RJ45 Ethernet cable to connect the handset to your local
network
If you have ordered a power supply unit (PSU) then this will be
provided separately. Note that the phone does not need a PSU if
your network supports power over Ethernet (POE).
The phone has a second Ethernet port which can be used to attach
another device (e.g. your PC) to the same network port in your
office.
The phone also supports the use of a headset which should
be attached using an RJ9 square type connecting cable to the
appropriate socket on the rear of the chassis.
Once the handset is powered and connected to your network it
should boot up ready for use, with the correct extension number,
date and time displayed on the screen.
In the event that the handset does not boot up correctly then please
contact our Support team.
1Power Indicator 9Message Key
2Touch Screen 10 Volume Keys
3Headset Key 11 Navigational Keys
4Mute Key 12 Dial Pad
5Hold Key 13 Speaker
6Transfer Key 14 Hook switch Tab
7Speakerphone Key 15 Hook switch
8Redial Key
Installing Your Handset
2
1
10
11
4
14
12
5
6
7
8
9
15
3
13
Your quick start guide
Tel: 01302 260195 email: [email protected] www.katcommunications.co.uk
1 Watervole Way, Doncaster, South Yorkshire, DN4 5JP
To Make a Call
Lift the handset and enter the target telephone number or VoIP
Extension number.
Many numbers – including most Extension numbers – will auto dial
as soon as you have entered all the digits.
If the number does not dial immediately, you can press Send/Dial,
or wait 3 seconds and it should then dial automatically.
N.B. UK calls should be dialed using the full STD area code, and all
international calls should be dialed with 00 and then the country
code.
Directory
On your Yealink handset you can press Directory key on the
touch screen to search for the names within Personal, Shared and
Enterprise contacts, so that you can dial them without having to
remember their number.
Use the touch screen to select Personal, Group or Enterprise
contacts.
Speakerphone/Headset Modes
Dial a new call by pressing the speakerphone or headset buttons
instead of lifting the receiver.
While on an active call press the speakerphone or headset buttons
to change the mode of the call.
On/Off Hold
Whilst on an active call press the physical Hold button, or the Hold
key on the touch screen. To resume the call, press the Hold button
again, or Resume on the screen.
Call Transfer
Whilst on an active call press the Transfer button or the Transfer
key on the touch screen or pressing the Transfer button, and the
caller is placed on hold. Enter the target telephone number or VoIP
Extension number of the new party. Wait for this call to connect,
announce the call, and press Transfer a second time to complete
the call transfer.
N.B. You can press back icon on the screen to cancel the transfer
and press Resume to return to the original caller.
Three-Way Call (Simple Conference)
Whilst on an active call press the Conf soft key, and the caller
is placed on hold. Enter the target telephone number or VoIP
Extension number of the new party. Wait for this call to connect,
announce the conference and press Conf to join all three parties
together. You can press Split to separate the two calls again.
N.B. If you choose to hang up on the three-way call then the other
two parties will stay connected.
Call Lists & Redial
Press the History soft key to see a list of the calls you have received
recently. Use the Up and Down navigation on the screen or the
physical keys on the handset to search through the list.
Use the touch screen to select between viewing Placed Calls, Missed
Calls and Received calls.
To redial, select the appropriate call in the list and then press the
Send soft key.
Do Not Disturb
To reject calls from your handset, press the DND soft key. To return
the handset to normal ringing status, press DND again.
N.B. if you have active Follow Me or Voicemail then the caller will
hear this instead.
Handset Volume
When the receiver is on-hook press the – and + volume keys to
change the ringing volume. When the receiver is off-hook press the
– and + volume keys to change the volume of the receiver.
Call Pickup
If you see another VoIP phone within your Group ringing, but your
phone is not ringing, you can dial *98 to intercept that call on your
handset.
Line Keys
The T48s has 28 available Line Keys that can be configured via the
SMT portal to perform specific actions.
Line Keys can be assigned to perform one of the below actions:
Group Pickup: Performs the same action as dialling *98.
Directed Pickup: Intercept an inbound call to specific user.
Line Monitor: Used to make directed calls and to monitor another
extension to see whether they are busy or available.
Speed Dial: Dials a number that has been set up within the Phone
Manager portal and assigned to a specific speed dial command.
Quick Dial: Dials a number manually entered within the SMT portal.
Personal Voicemail
The handset display will change to alert you when you have voice
messages waiting. You can retrieve these messages by dialling 1571.
N.B. If you are away from your handset you can also check your
messages by dialling 08456999003 from any other phone.
Using Your Handset

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