Yeastar Technology MyPBX SOHO V4 Service manual

SOHO V4/V5
Administrator's Guide
Version 70.19.0.23
Yeastar Technology Co., Ltd.

MyPBX SOHO V4/V5 Administrator's Guide
www.yeastar.com Page 2
Table of Contents
1. Introduction ......................................................................................5
1.1 Features ......................................................................................... 5
1.2 Hardware Specifications.................................................................... 6
2. System Setup ....................................................................................8
2.1 Connection Drawing ......................................................................... 8
2.2 Connecting Ethernet Line .................................................................. 8
2.3 Supplying Power .............................................................................. 8
3 Administrator Login.......................................................................... 10
4 Status............................................................................................... 13
4.1 Line Status.................................................................................... 13
4.1.1 Extension Status............................................................................... 13
4.1.2 Trunk Status .................................................................................... 14
4.2 System Status............................................................................... 15
4.2.1 System Info ..................................................................................... 15
4.2.2 Network Status................................................................................. 15
5 System ............................................................................................. 16
5.1 Network Preferences ...................................................................... 16
5.1.1 LAN Settings .................................................................................... 16
5.1.2 DHCP Server .................................................................................... 17
5.1.3 VLAN Settings .................................................................................. 18
5.1.4 VPN Settings .................................................................................... 19
5.1.5 DDNS Settings.................................................................................. 20
5.1.6 Static Route ..................................................................................... 21
5.2 Security Settings ........................................................................... 22
5.2.1 Security Center................................................................................. 22
5.2.2 Firewall Rules ................................................................................... 23
5.2.3 IP Blacklist....................................................................................... 26
5.2.4 AMI Settings .................................................................................... 27
5.2.5 Database Grant ................................................................................ 27
5.2.6 Alert Settings ................................................................................... 28
5.3 LDAP Server.................................................................................. 31
5.3.1 LDAP Server..................................................................................... 31
5.4 Storage Management ..................................................................... 32
5.4.1 External Storage ............................................................................... 32
5.5 System Preferences........................................................................ 35
5.5.1 Password Settings ............................................................................. 35
5.5.2 Date and Time.................................................................................. 37
5.5.3 Firmware Update .............................................................................. 37
5.5.4 Backup and Restore........................................................................... 38
5.5.5 Reset and Reboot.............................................................................. 39
6 PBX .................................................................................................. 40
6.1 Extensions .................................................................................... 40

MyPBX SOHO V4/V5 Administrator's Guide
www.yeastar.com Page 3
6.1.1 FXS/VoIP Extensions.......................................................................... 40
6.1.2 Phone Provisioning ............................................................................ 51
6.2 Trunks .......................................................................................... 60
6.2.1 Physical Trunk .................................................................................. 60
6.2.2 VoIP Trunk....................................................................................... 67
6.3 Outbound Call Control .................................................................... 77
6.3.1 Outbound Routes .............................................................................. 77
6.3.2 Speed Dial Settings ........................................................................... 80
6.4 Inbound Call Control ...................................................................... 80
6.4.1 IVR................................................................................................. 81
6.4.2 Ring Groups ..................................................................................... 84
6.4.3 Queues ........................................................................................... 86
6.4.4 Conferences ..................................................................................... 90
6.4.5 Inbound Routes ................................................................................ 91
6.5 Audio Settings ............................................................................... 97
6.5.1 Custom Prompts ............................................................................... 97
6.5.2 Music on Hold Prompts....................................................................... 98
6.5.3 System Prompts Settings ................................................................... 99
6.6 Basic Settings...............................................................................100
6.6.1 General Preferences .........................................................................100
6.6.2 Business Hours................................................................................103
6.6.3 Feature Codes .................................................................................104
6.6.4 Voicemail Settings............................................................................107
6.7 Advanced Settings ........................................................................111
6.7.1 SIP Settings....................................................................................111
6.7.2 IAX Settings....................................................................................118
6.7.3 Blacklist .........................................................................................119
6.7.4 Callback Settings .............................................................................120
6.7.5 DNIS Settings .................................................................................122
6.7.6 DISA..............................................................................................122
6.7.5 PIN User Settings.............................................................................123
6.7.8 PIN Settings....................................................................................125
6.7.9 Paging Groups .................................................................................126
6.7.10 Certificates....................................................................................127
7 Reports........................................................................................... 128
7.1 Call Logs......................................................................................128
7.2 System Logs ................................................................................128
8 Logout ............................................................................................ 130
9. Use MyPBX ....................................................................................130
9.1 Make outbound calls......................................................................130
Sample Routing via VoIP Trunk...................................................................131
9.2 Incoming call................................................................................134
Sample Routing to an IVR..........................................................................134
APPENDIX A FAQ...............................................................................136

MyPBX SOHO V4/V5 Administrator's Guide
www.yeastar.com Page 4
APPENDIX B How to Configure External Storage ............................... 137
APPENDIX C How to Configure NAT Setting....................................... 139
APPENDIX D How to Use Auto Provision............................................ 141
APPENDIX E How Do I Configure Distinctive Ring Tones ...................145
APPENDIX F How to Use DID............................................................. 147
APPENDIX G How to Use BLF Key to Choose the PSTN Line............... 151
APPENDIX H MyPBX Security Configuration Guide ............................ 152
APPENDIX I How to Use TLS in MyPBX .............................................. 179
I.1 How to register IP phones to MyPBX via TLS .....................................179
I.2 How to register SIP trunk to VoIP provider via TLS ............................203
APPENDIX J How to use LDAP ........................................................... 205

MyPBX SOHO V4/V5 Administrator's Guide
www.yeastar.com Page 5
1. Introduction
MyPBX SOHO—IP-PBX for Small Business/Home Office
MyPBX SOHO is a standalone embedded hybrid PBX for small businesses and
remote branch offices of larger organizations. MyPBX also offers a hybrid
solution (a combination of VoIP applications using legacy telecom equipment)
alternative for enterprises who are not yet ready to migrate to a complete VoIP
solution.
*Note: This guide applies to MyPBX SOHO V4/V5, the hardware
pictures in this document are for MyPBX SOHO V5.
1.1 Features
● Alert
● Follow me
● Auto-provision
● HTTPS
● Blacklist
● Integrated built-in packet capture tools
● BLF Support
● Interactive Voice Response (IVR)
● Blind Transfer
● Intercom/Zone Intercom
● Call Back
● L2TP
● Call Detail Records(CDR)
● LDAP
● Call Forward
● Mobility Extension
● Call Parking
● Multiple administrators
● Call Pickup
● Music On Hold
● Call Recording
● Music On Transfer
● Call Routing
● Open VPN
● Call transfer
● Paging/Zone Paging
● Call Transfer
● PIN Users
● Call Waiting
● QoS
● Caller ID
● Queue
● Conference
● Ring Group
● Database Grant
● Route by Caller ID
● DDNS
● Security Center
● Define Office Time
● Skype Integration (Skype Connect)
● Dial by Name
● Speed Dial
● DIDs
● Spy functions
● Direct Inward System Access (DISA)
● Static Route
● Distinctive Ringtone
● T.38
● Do Not Disturb(DND)
● Three-way Calling