Yeastar Technology MyPBX U100 Service manual

MyPBX U100/U200
Administrator Guide
Version 15.19.0.23
Yeastar Information Technology Co. Ltd

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Table of Contents
1. Introduction........................................................................................5
1.1 Features ..................................................................................................................5
1.2 Hardware Specifications..........................................................................................7
1.2.1 Exterior Appearance ..................................................................................................................... 7
2. System Setup .....................................................................................8
2.1 Connection Drawing................................................................................................8
2.2 Connecting Ethernet Line ........................................................................................8
2.3 Supplying Power......................................................................................................9
3 Administrator Login ............................................................................ 10
4 Status............................................................................................... 13
4.1 Line status.............................................................................................................13
4.1.1 Extension Status ......................................................................................................................... 13
4.1.2 Trunk Status................................................................................................................................ 14
4.2 System Status........................................................................................................15
4.2.1 System Info................................................................................................................................. 15
4.2.2 Network Status ........................................................................................................................... 15
5 System ............................................................................................. 16
5.1 Network Preferences.............................................................................................16
5.1.1 LAN Settings ............................................................................................................................... 16
5.1.2 WAN Settings.............................................................................................................................. 18
5.1.3 DHCP Server ............................................................................................................................... 19
5.1.4 VLAN Settings ............................................................................................................................. 19
5.1.5 VPN Settings ............................................................................................................................... 22
5.1.6 DDNS Settings............................................................................................................................. 23
5.1.7 Static Route ................................................................................................................................ 23
5.2 Security Settings....................................................................................................24
5.2.1 Security Center ........................................................................................................................... 25
5.2.2 Firewall Rules.............................................................................................................................. 26
5.2.3 IP Blacklist .................................................................................................................................. 28
5.2.4 AMI Settings ............................................................................................................................... 29
5.2.5 Database Grant ........................................................................................................................... 30
5.2.6 Alert Settings .............................................................................................................................. 31
5.3 LDAP .....................................................................................................................34
5.3.1 LDAP Server................................................................................................................................ 34
5.4 Storage Management............................................................................................36
5.4.1 USB Device ................................................................................................................................. 36
5.4.2 External Storage.......................................................................................................................... 36
5.5 System Preference.................................................................................................39
5.5.1 Password Settings ....................................................................................................................... 39
5.5.2 Date and Time ............................................................................................................................ 40
5.5.3 Firmware Update ........................................................................................................................ 41
5.5.4 Backup and Restore .................................................................................................................... 42

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5.5.5 Reset and Reboot........................................................................................................................ 43
5.5.6 Hot Standby................................................................................................................................ 43
6 PBX .................................................................................................. 46
6.1 Extensions.............................................................................................................46
6.1.1 FXS/VoIP Extensions.................................................................................................................... 46
6.1.2 Phone Provisioning ..................................................................................................................... 57
6.2 Trunks ...................................................................................................................65
6.2.1 Physical Trunk ............................................................................................................................. 65
6.2.2 VoIP Trunk .................................................................................................................................. 73
6.3 Outbound Call Control...........................................................................................82
6.3.1 Outbound Routes........................................................................................................................ 82
6.3.2 Speed Dial Settings...................................................................................................................... 85
6.4 Inbound Call Control .............................................................................................86
6.4.1 IVR ............................................................................................................................................. 86
6.4.2 Ring Groups................................................................................................................................ 89
6.4.3 Queues....................................................................................................................................... 91
6.4.4 Conferences................................................................................................................................ 95
6.4.5 Inbound Routes .......................................................................................................................... 96
6.5 Audio Settings .....................................................................................................102
6.5.1 Custom Prompts ....................................................................................................................... 102
6.5.2 Music on Hold Prompts............................................................................................................. 103
6.5.3 System Prompts Settings ........................................................................................................... 104
6.6 Basic Settings ......................................................................................................105
6.6.1 General Preferences.................................................................................................................. 105
6.6.2 Business Hours.......................................................................................................................... 108
6.6.3 Feature Codes........................................................................................................................... 109
6.6.4 Voicemail Settings..................................................................................................................... 112
6.7 Advanced Settings...............................................................................................116
6.7.1 SIP Settings............................................................................................................................... 116
6.7.2 IAX Settings............................................................................................................................... 123
6.7.3 Blacklist .................................................................................................................................... 124
6.7.4 Callback Settings ....................................................................................................................... 125
6.7.5 DNIS Settings ............................................................................................................................ 127
6.7.6 DISA ......................................................................................................................................... 127
6.7.5 PIN User Settings ...................................................................................................................... 129
6.7.8 PIN Settings .............................................................................................................................. 130
6.7.9 Paging Groups........................................................................................................................... 131
6.7.9 SMS Settings............................................................................................................................. 133
6.7.10 Certificates ............................................................................................................................. 135
7 Reports ........................................................................................... 136
7.1 Call Logs..............................................................................................................136
7.2 System Logs ........................................................................................................136
8 Addons............................................................................................ 137
8.1 Call Recording .....................................................................................................138

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8.2 MyPBX Client.......................................................................................................138
8.3 Billing System......................................................................................................138
8.4 Hotel Module ......................................................................................................139
9 Logout ............................................................................................ 139
10. Use MyPBX.................................................................................... 140
10.1 Make outbound calls .........................................................................................140
Sample Routing via VoIP Trunk........................................................................................................... 141
10.2 Incoming call .....................................................................................................143
Sample Routing to an IVR................................................................................................................... 143
APPENDIX A FAQ................................................................................. 145
APPENDIX B How to Configure External Storage...................................... 145
APPENDIX C How to Configure NAT Setting............................................. 147
APPENDIX D How to Use Auto Provision ................................................. 149
APPENDIX E How Do I Configure Distinctive Ring Tones ........................... 153
APPENDIX F How to Use Email to SMS ................................................... 155
APPENDIX G How to Use DID................................................................ 156
APPENDIX H How to Use BLF Key to Choose the PSTN line........................ 160
APPENDIX I MyPBX Security Configuration Guide..................................... 162
APPENDIX J How to Set Up Auto Recording............................................. 177
APPENDIX K How to use LDAP............................................................... 193

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1. Introduction
MyPBX —IP-PBX for Medium Businesses/Home Office
New products MyPBX U100&U200 is a standalone embedded hybrid PBX for
medium businesses and remote branch offices of larger organizations (1-200
users per site). MyPBX U100&U200 also offers a hybrid solution (a combination
of VoIP applications using PSTN/BRI/GSM/UMTS/FXS equipment) alternative
for enterprises who are not yet ready to migrate to a complete VoIP solution.
1.1 Features
●Addons, including recording/MyPBX
client/Billing/Hotel ● Follow me
● Alert ● HTTPS
● Audio In/Out
● Integrated built-in packet capture tools
● Auto-provision
● Interactive Voice Response (IVR)
● Blacklist
● Intercom/Zone Intercom
● BLF Support
● L2TP
● Blind Transfer ● LDAP
● Call Back ● Mobility Extension
● Call Detail Records (CDR) ● Multiple administrators
● Call Forward ● Music On Hold
● Call Parking ● Music On Transfer
● Call Pickup ● OpenVPN
● Call Recording ● Paging/Zone Paging
● Call Routing
● PIN Users
● Call transfer
● PPPoE
● Call Transfer
● QoS
● Call Waiting ● Queue
● Caller ID ● Ring Group
● Conference ● Route by Caller ID
● Database Grant ● Security Center
● DDNS ● Skype Integration (Skype Connect)
● Define Office Time ● Speed Dial
● Dial by Name ● Spy functions
● DIDs
● Static Route
● Direct Inward System Access(DISA)
● T. 3 8
● Distinctive Ringtone
● Three-way Calling
● Do Not Disturb(DND) ● VLAN
● External Storage ● Voicemail
● Firewalls ● WAN

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URL of U100: http://www.yeastar.com/products/MyPBX-U100.asp
URL of U200: http://www.yeastar.com/Products/MyPBX-U200.asp

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1.2 Hardware Specifications
1.2.1 Exterior Appearance
Front Panel
Figure 1-1 MyPBX U100&U200 Front Panel
No.
Indication
①
16 Green LEDs
②
16 RJ11 ports
③
Console port (RJ45)
④
WAN/LAN port
⑤
USB 2.0 port
⑥Audio in/out
⑦Reset Button
⑧
Power and Run indicator
①
②③ ④ ⑤ ⑥ ⑦ ⑧

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2. System Setup
2.1 Connection Drawing
Figure 2-1
2.2 Connecting Ethernet Line
MyPBX provides two 10/100M Ethernet ports with RJ45 interface and LED
indicator. Plug Ethernet line into MyPBX’s Ethernet port, and then connect the
other end of the Ethernet line with a hub, switch, router, LAN or WAN. Once
connected, check the status of the LED indicator. A yellow LED indicates the port
is in the connection process, and a green LED indicates the port is properly
connected.

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2.3 Supplying Power
Please follow the steps below to connect the MyPBX unit to a power outlet:
1. Connect the small end of the power cable to the power input port on the
MyPBX back panel, and plug the other end of the cable into a 100V~240V AC
power outlet.
2. Check the Power LED on the front panel. A solid green LED indicates that
power is being supplied correctly.

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3 Administrator Login
From your web browser, input the IP address of the MyPBX server.
If this is the first time you are configuring MyPBX, please use the default
settings as below (your PC should be in the same local network with MyPBX):
IP Address: http://192.168.5.150
Username: admin
Password: password
In this example, the IP address is 192.168.5.149
Figure 3-1
This is the welcome page of MyPBX U100&U200 after successful login.
Figure 3-2
You can also login via HTTPS protocol