Yeastar Technology MyPBX U100 Service manual

MyPBX U100/U200
Administrator Guide
Version 15.19.0.23
Yeastar Information Technology Co. Ltd

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Table of Contents
1. Introduction........................................................................................5
1.1 Features ..................................................................................................................5
1.2 Hardware Specifications..........................................................................................7
1.2.1 Exterior Appearance ..................................................................................................................... 7
2. System Setup .....................................................................................8
2.1 Connection Drawing................................................................................................8
2.2 Connecting Ethernet Line ........................................................................................8
2.3 Supplying Power......................................................................................................9
3 Administrator Login ............................................................................ 10
4 Status............................................................................................... 13
4.1 Line status.............................................................................................................13
4.1.1 Extension Status ......................................................................................................................... 13
4.1.2 Trunk Status................................................................................................................................ 14
4.2 System Status........................................................................................................15
4.2.1 System Info................................................................................................................................. 15
4.2.2 Network Status ........................................................................................................................... 15
5 System ............................................................................................. 16
5.1 Network Preferences.............................................................................................16
5.1.1 LAN Settings ............................................................................................................................... 16
5.1.2 WAN Settings.............................................................................................................................. 18
5.1.3 DHCP Server ............................................................................................................................... 19
5.1.4 VLAN Settings ............................................................................................................................. 19
5.1.5 VPN Settings ............................................................................................................................... 22
5.1.6 DDNS Settings............................................................................................................................. 23
5.1.7 Static Route ................................................................................................................................ 23
5.2 Security Settings....................................................................................................24
5.2.1 Security Center ........................................................................................................................... 25
5.2.2 Firewall Rules.............................................................................................................................. 26
5.2.3 IP Blacklist .................................................................................................................................. 28
5.2.4 AMI Settings ............................................................................................................................... 29
5.2.5 Database Grant ........................................................................................................................... 30
5.2.6 Alert Settings .............................................................................................................................. 31
5.3 LDAP .....................................................................................................................34
5.3.1 LDAP Server................................................................................................................................ 34
5.4 Storage Management............................................................................................36
5.4.1 USB Device ................................................................................................................................. 36
5.4.2 External Storage.......................................................................................................................... 36
5.5 System Preference.................................................................................................39
5.5.1 Password Settings ....................................................................................................................... 39
5.5.2 Date and Time ............................................................................................................................ 40
5.5.3 Firmware Update ........................................................................................................................ 41
5.5.4 Backup and Restore .................................................................................................................... 42

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5.5.5 Reset and Reboot........................................................................................................................ 43
5.5.6 Hot Standby................................................................................................................................ 43
6 PBX .................................................................................................. 46
6.1 Extensions.............................................................................................................46
6.1.1 FXS/VoIP Extensions.................................................................................................................... 46
6.1.2 Phone Provisioning ..................................................................................................................... 57
6.2 Trunks ...................................................................................................................65
6.2.1 Physical Trunk ............................................................................................................................. 65
6.2.2 VoIP Trunk .................................................................................................................................. 73
6.3 Outbound Call Control...........................................................................................82
6.3.1 Outbound Routes........................................................................................................................ 82
6.3.2 Speed Dial Settings...................................................................................................................... 85
6.4 Inbound Call Control .............................................................................................86
6.4.1 IVR ............................................................................................................................................. 86
6.4.2 Ring Groups................................................................................................................................ 89
6.4.3 Queues....................................................................................................................................... 91
6.4.4 Conferences................................................................................................................................ 95
6.4.5 Inbound Routes .......................................................................................................................... 96
6.5 Audio Settings .....................................................................................................102
6.5.1 Custom Prompts ....................................................................................................................... 102
6.5.2 Music on Hold Prompts............................................................................................................. 103
6.5.3 System Prompts Settings ........................................................................................................... 104
6.6 Basic Settings ......................................................................................................105
6.6.1 General Preferences.................................................................................................................. 105
6.6.2 Business Hours.......................................................................................................................... 108
6.6.3 Feature Codes........................................................................................................................... 109
6.6.4 Voicemail Settings..................................................................................................................... 112
6.7 Advanced Settings...............................................................................................116
6.7.1 SIP Settings............................................................................................................................... 116
6.7.2 IAX Settings............................................................................................................................... 123
6.7.3 Blacklist .................................................................................................................................... 124
6.7.4 Callback Settings ....................................................................................................................... 125
6.7.5 DNIS Settings ............................................................................................................................ 127
6.7.6 DISA ......................................................................................................................................... 127
6.7.5 PIN User Settings ...................................................................................................................... 129
6.7.8 PIN Settings .............................................................................................................................. 130
6.7.9 Paging Groups........................................................................................................................... 131
6.7.9 SMS Settings............................................................................................................................. 133
6.7.10 Certificates ............................................................................................................................. 135
7 Reports ........................................................................................... 136
7.1 Call Logs..............................................................................................................136
7.2 System Logs ........................................................................................................136
8 Addons............................................................................................ 137
8.1 Call Recording .....................................................................................................138

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8.2 MyPBX Client.......................................................................................................138
8.3 Billing System......................................................................................................138
8.4 Hotel Module ......................................................................................................139
9 Logout ............................................................................................ 139
10. Use MyPBX.................................................................................... 140
10.1 Make outbound calls .........................................................................................140
Sample Routing via VoIP Trunk........................................................................................................... 141
10.2 Incoming call .....................................................................................................143
Sample Routing to an IVR................................................................................................................... 143
APPENDIX A FAQ................................................................................. 145
APPENDIX B How to Configure External Storage...................................... 145
APPENDIX C How to Configure NAT Setting............................................. 147
APPENDIX D How to Use Auto Provision ................................................. 149
APPENDIX E How Do I Configure Distinctive Ring Tones ........................... 153
APPENDIX F How to Use Email to SMS ................................................... 155
APPENDIX G How to Use DID................................................................ 156
APPENDIX H How to Use BLF Key to Choose the PSTN line........................ 160
APPENDIX I MyPBX Security Configuration Guide..................................... 162
APPENDIX J How to Set Up Auto Recording............................................. 177
APPENDIX K How to use LDAP............................................................... 193

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1. Introduction
MyPBX —IP-PBX for Medium Businesses/Home Office
New products MyPBX U100&U200 is a standalone embedded hybrid PBX for
medium businesses and remote branch offices of larger organizations (1-200
users per site). MyPBX U100&U200 also offers a hybrid solution (a combination
of VoIP applications using PSTN/BRI/GSM/UMTS/FXS equipment) alternative
for enterprises who are not yet ready to migrate to a complete VoIP solution.
1.1 Features
●Addons, including recording/MyPBX
client/Billing/Hotel ● Follow me
● Alert ● HTTPS
● Audio In/Out
● Integrated built-in packet capture tools
● Auto-provision
● Interactive Voice Response (IVR)
● Blacklist
● Intercom/Zone Intercom
● BLF Support
● L2TP
● Blind Transfer ● LDAP
● Call Back ● Mobility Extension
● Call Detail Records (CDR) ● Multiple administrators
● Call Forward ● Music On Hold
● Call Parking ● Music On Transfer
● Call Pickup ● OpenVPN
● Call Recording ● Paging/Zone Paging
● Call Routing
● PIN Users
● Call transfer
● PPPoE
● Call Transfer
● QoS
● Call Waiting ● Queue
● Caller ID ● Ring Group
● Conference ● Route by Caller ID
● Database Grant ● Security Center
● DDNS ● Skype Integration (Skype Connect)
● Define Office Time ● Speed Dial
● Dial by Name ● Spy functions
● DIDs
● Static Route
● Direct Inward System Access(DISA)
● T. 3 8
● Distinctive Ringtone
● Three-way Calling
● Do Not Disturb(DND) ● VLAN
● External Storage ● Voicemail
● Firewalls ● WAN

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URL of U100: http://www.yeastar.com/products/MyPBX-U100.asp
URL of U200: http://www.yeastar.com/Products/MyPBX-U200.asp

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1.2 Hardware Specifications
1.2.1 Exterior Appearance
Front Panel
Figure 1-1 MyPBX U100&U200 Front Panel
No.
Indication
①
16 Green LEDs
②
16 RJ11 ports
③
Console port (RJ45)
④
WAN/LAN port
⑤
USB 2.0 port
⑥Audio in/out
⑦Reset Button
⑧
Power and Run indicator
①
②③ ④ ⑤ ⑥ ⑦ ⑧

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2. System Setup
2.1 Connection Drawing
Figure 2-1
2.2 Connecting Ethernet Line
MyPBX provides two 10/100M Ethernet ports with RJ45 interface and LED
indicator. Plug Ethernet line into MyPBX’s Ethernet port, and then connect the
other end of the Ethernet line with a hub, switch, router, LAN or WAN. Once
connected, check the status of the LED indicator. A yellow LED indicates the port
is in the connection process, and a green LED indicates the port is properly
connected.

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2.3 Supplying Power
Please follow the steps below to connect the MyPBX unit to a power outlet:
1. Connect the small end of the power cable to the power input port on the
MyPBX back panel, and plug the other end of the cable into a 100V~240V AC
power outlet.
2. Check the Power LED on the front panel. A solid green LED indicates that
power is being supplied correctly.

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3 Administrator Login
From your web browser, input the IP address of the MyPBX server.
If this is the first time you are configuring MyPBX, please use the default
settings as below (your PC should be in the same local network with MyPBX):
IP Address: http://192.168.5.150
Username: admin
Password: password
In this example, the IP address is 192.168.5.149
Figure 3-1
This is the welcome page of MyPBX U100&U200 after successful login.
Figure 3-2
You can also login via HTTPS protocol

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Like https://192.168.5.147, you will see a prompt that is a certificate problem.
Click “Continue to …”, then you can login after entering user and
password .HTTPS is HTTP over SSL, and it is safer than HTTP.
Figure 3-3
Note:
MyPBX firmware upgrade follow-up
· Reboot the device twice to make the new firmware take effect
· Clean the cache and cookies of the browser before login.
· There is a compatibility issue with IE11. Configure IE11 browser "Compatibility
View Settings", add MyPBX IP address, and check "Display Intranet sites in
Compatibility View" and "Use Microsoft compatibility lists".
See the following picture. MyPBX IP is 192.168.5.147 in this example.

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Figure 3-4
Figure 3-5

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4 Status
Click to start to check the status of MyPBX U300, where we can check
the status of extensions, trunks, network and system information.
4.1 Line status
In this page, we can check the status of extensions and trunks
4.1.1 Extension Status
Figure 4-1
MyPBX Status Description:
Extensions:
1) : Extension is unavailable
2) : Extension is idle
3) : Extension is ringing
4) : Extension is busy
5) : Extension is on hold

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4.1.2 Trunk Status
Figure 4-2
Trunks:
VOIP Trunk:
Status
Unregistered: Trunk registration failed.
Registered: Successful registration, trunk is ready for use.
Request Send: Registering.
Waiting: Waiting for authentication.
Service Provider:
Status
OK: Successful registration, trunk is ready for use.
Unreachable: The trunk is unreachable.
Failed: Trunk registration failed.
FXO Trunk:
Status
Idle: The port is idle.
Busy: The port is in use.
Disconnected: The port hasn’t connected to the PSTN line.
More detail message, please refer to the LED indication of front panel.
GSM/UMTS Trunk:
Status
Idle: The port is idle.
Busy: The port is in use.
Signal
: No signal.
: Poor.
: Average.
: Good.
: Excellent.
BRI Trunk:

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Status
Ok: The ports connect correctly.
Disconnected: The port hasn’t connected to the BRI line
4.2 System Status
In this page, we can check the status of MyPBX system, including the hardware,
firmware version and the network status of LAN and WAN ports.
4.2.1 System Info
In this page, we can check the hardware/firmware version, or the disk usage of
MyPBX.
Figure 4-3
4.2.2 Network Status
In this page, the IP address of LAN and WAN port will appear. If OpenVPN is
configured well, they will be displayed here too.

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Figure 4-4
5 System
Click to access.
In this page, we can configure the network settings, firewall settings, storage
management and some other preferences like firmware update and hot
standby.
5.1 Network Preferences
5.1.1 LAN Settings

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Figure 5-1
·DHCP
If this option is set, MyPBX will use DHCP to get an available IP address from
your local network. Not recommended as without the right IP address you
cannot access MyPBX.
·Enable SSH
This is the advance way to access the device, you can use the putty software to
access the device. In the SSH access, you can do more advanced setting and
debug, it’s disabled by default.
·Port: the default is 8022; you change it to another one
·Enable FTP
Users will be able to log in MyPBX via FTP if FTP is enabled. You can access FTP
resource on MyPBX via Windows explorer or web browser.
FTP default user: root, password: ys123456
·Port: the default is 21; you change it to another one.
·Hostname
Set the host name for MyPBX.
·IP Address
Set the IP Address for MyPBX.
Configuring a static IP address for MyPBX is recommended.
·Subnet Mask
Set the subnet mask for MyPBX.
·Gateway
Set the gateway for MyPBX.
·Primary DNS
Set the primary DNS for MyPBX.
·Secondary DNS
Set the secondary DNS for MyPBX.
·IP Address2
Set the second IP Address for MyPBX.
·Subnet Mask2

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Set the second subnet mask for MyPBX.
5.1.2 WAN Settings
Figure 5-2
It supports three connection types: DHCP (obtain an IP automatically), PPPoE,
Static IP Address.
Note:
1. WAN port is disabled by default
2. WAN port cannot be used as a router to route the internet packages from
WAN port to LAN port.
·DHCP
If your ISP says that you are connecting through DHCP or a dynamic IP address
from your ISP, perform these steps:
Step1: Select DHCP as the WAN Connection Type.
Step2: Click Save button to save the settings.
Step3: Reboot the device.
Step4: Check the WAN’s Status (Status Network status).
·Static IP Address
If your ISP says that you are connecting through a static or fixed IP address
from your ISP, perform these steps:
Step1: Select Static IP Address as the WAN Connection Type.
Step2: Enter the IP Address.
Step3: Enter the Subnet Mask.
Step4: Enter the Gateway Address.
Step5: Enter the Primary DNS and Secondary DNS.
Step6: Click the Save button to save the settings.
Step7: Reboot the device.

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Step8: Check the WAN’s Status (Status Network status).
·PPPoE
If your DSL provider says that you are connecting through PPPoE or if you
normally enter a user name and password to access the Internet, perform these
steps:
Step1: Select PPPoE as the WAN Connection Type.
Step2: Enter the User Name.
Step3: Enter the Password.
Step4: Click the Save button to save the settings.
Step5: Reboot the device.
Step6: Check the WAN’s Status (Status Network status)
5.1.3 DHCP Server
Dynamic Host Configuration Protocol (DHCP) is a network protocol that enables
a server to automatically assign an IP address to a computer from a defined
range of numbers (i.e., a scope) configured for a given network. You can set a
local network NTP server for MyPBX here too
Note: MyPBX U100&U200 can be working as a DHCP server, but cannot be
regarded as a router.
Figure 5-3
5.1.4 VLAN Settings
A VLAN (Virtual LAN) is a logical local area network (or LAN) that extends

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beyond a single traditional LAN to a group of LAN segments, given specific
configurations.
Note:
MyPBX U100&U200 is not the VLAN server, a 3-layer switch is still needed,
please configure the VLAN information there first, then input the details in
MyPBX, so that the packages via MyPBX will be added the VLAN label before
sending to that switch.
Figure 5-4
1) VLAN Over LAN
·NO.1
Click the NO.1 you can edit the first VLAN over LAN.
·VLAN Number
.The VLAN Number is a unique value you assign to each VLAN on a single device.
·VLAN IP Address
Set the IP Address for MyPBX VLAN over LAN.
·VLAN Subnet Mask
Set the Subnet Mask for MyPBX VLAN over LAN.
·Default Gateway
Set the Default Gateway for MyPBX VLAN over LAN
·NO.2
Click the NO.2 you can edit the first VLAN over LAN.
·VLAN Number