ZACO A11s Pro User manual

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A11s Pro
Robot Vacuum Cleaner and mop
User Manual
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ZACO Customer Service
Customer Service Number
00800-42377961 (European Free Call)
0209-513038-38 (Direct Line – DE)
[email protected] | www.zaco.eu
Dear Customer,
Thank you for purchasing ZACO A11s Pro robot vacuum cleaner!
You are now part of the ZACO Family! You‘ve joined the millions of
people who clean with ZACO.
Please take a few moments to read this manual and get acquainted
with your robot, to get the best performance from your robot.
lf you have any problem, please don‘t worry, please contact our
customer service first or visit our website at www.zaco.eu for more
information.
ZACO Customer Service
Robovox Distributions GmbH
Hamburger Straße 11 | 45889 Gelsenkirchen | Germany
Social Media
RobovoxZACO zaco_robot ZACO Robot

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Safety Instructions 4
Use Instructions 4
Battery and charging 6
Environmental Implications 6
Battery Removal 7
Product Overview 8
Box contents 8
Introduction of Robot and Accessories 9
Dustbin 10
2in1 Water tank 10
Mop plate 10
Charging station 11
Status of the robot 11
How to use 12
Charging station Installation 12
Install dustbin 13
Installation of clean water tank and mop 14
Operation 15
APP Download 19
Maintenance 20
Dustbin 20
2in1 Water tank 21
Main Brush & Side Brush 22
Troubleshooting 25
Product Specification 28
Frequency Band 29
EU Decleration of Conformity 29
Contents

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1. Never aim the laser at other people.
2. Never look directly at the laser or reflected beam.
3. Always switch the robot vacuum off during any maintenance tasks.
4. Modifications (changes) or attempts to repair the robot vacuum cleaner
or the navigation sensor are strictly prohibited and may result in hazardous
exposure and loss of warranty.
1. The product is for home use only. Please do not use it in outdoor, non-floor,
or commercial / industrial environments. This can impact the warranty.
2. This product may not be used by people with physical, sensory, or intellectual
disabilities and people without relevant experience and knowledge (including
children), unless there is an adult present to ensure that they can use this
product safely.
3. Please do not allow children to play with the robot as a toy. When the robot is in
operation, please make sure children and pets are as far away from the product
as possible.
4. If the power cable is broken, it must be replaced by the manufacturer or
maintenance department.
5. Please do not put children or pets or any objects on the robot at any time.
6. Please make sure the cleaning brush remains inaccessible to children.
7. Please do not use the laser cover as a handle to lift the robot.
Safety Instructions
Use Instructions
WARNING
The Navigation Sensor contains a Class 1 rotating laser
per IEC/EN 60825-1 during all procedures of operation.

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8. Please do not use the product in a suspended environment (such as double
floors, open balconies, or tops of furniture) without protective rails or barriers.
9. Please do not use the product when the ambient temperature is higher than
35°C or lower than 0°C or when the floor has any liquid or dope on it.
10. Please do not use the robot to clean any object on fire.
11. Before use, please remove or tidy all wires on the floor to avoid dragging
during operation.
12. Please remove fragile objects and sundries on the floor (such as vases,
plastic bags, etc.) to avoid damaging the precious articles due to obstruction
or mild collision during operation.
13. Please do not use the mopping mode on carpet. When cleaning the floor,
please set up virtual walls or no-go areas around the carpeted area.
14. Please ensure the robot does not suck up rigid or sharp objects
(e.g. decoration wastes, glasses, iron nails, etc.)
15. Please clean and maintain the robot and the charging station when the
power is off.
16. Please do not put the robot upside down on the floor.
17. Please follow the product manual or quick guide to use the product.
In case of any loss due to improper use, the user shall take the consequences
on his / her own.
18. Before transportation, please make sure the robot is switched off.

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1. Do not use any third-party battery or power cable.
2. Do not disassemble, repair, or refit the battery or charging station yourself.
3. Do not put the charging base near heat sources (radiators, etc.).
4. Before scrapping the robot, turn the power off and remove the battery.
5. If the product is to be stored for a long time, charge it fully and store in a
dry area in the shade.
6. It is recommended to charge it at least once every 3 months to avoid
battery damage.
The chemicals contained in the built-in lithium-ion battery may pollute the environment.
Before scrapping remove the battery and dispose of responsibly and carefully according
to local rules and regulations.
Battery and charging
Environmental Implications

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1. Run the robot until the battery is too low to work.
2. Switch off.
3. Remove the bottom shell of the robotic vacuum cleaner.
4. Press the buckle to pull out the connector plug and remove the battery.
Battery Removal
The instructions below apply only when storing the robotic vacuum
cleaner. It is not for routine operations:
Note
1. Please remove the entire the battery pack as a whole and avoid damaging
its shell in case of short circuits or hazardous substance leakage.
2. If the battery leaks and the user is accidentally exposed to it, please rinse
with a large amount of water immediately and seek medical advice.

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Product Overview
Box contents
Robot
Dustbin
Mop Plate
User manual
Charging Station
Main Brush
Mop 2x
Power cable
2in1 Water Tank
Side Brush
Cleaning tool

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Product Overview
Introduction of Robot and Accessories
Visual identity
sensor
Cliff sensor
Power button on / off
Charging contact
Home button
Right wheel
IR-edge sensor
Water tank
Collision sensor
Front wheel
Side brush
Left wheel
Main brush
Brush cover
Boundary sensor
Water tank
release button
3D ToF sensor
Indicator
Laser radar
Water tank
mopping pole piece

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Product Overview
Dustbin
2in1 Water tank
Mop plate
Button
Button
Support clip
Filter
Filter
Buckle
Velcro
Mop
Filling nozzle

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Product Overview
Charging station
Status of the robot
Light signal Solution
Yellow light is constantly on Wi-Fi is not connected
Yellow light is pulsing Charging (battery < 15 %)
Yellow light is pulsing Low battery / abnormal /
Wi-Fi needs to be connected
Blue light is blinking Wi-Fi disconnected when battery is full
White light is constantly on Start complete / working normally /
charging complete / Wi-Fi connected
White light is pulsing Charging (battery ≥ 15 %) /
firmware refreshing
White light is blinking Returning (battery > 15 %)
Signal emission area
Power port
Charging clip

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How to use
Install Charging station
1. Place the charging base against the wall and insert the power cable as shown.
Note
1. Please do not expose the charging base to direct sunlight.
2. Make sure there is a room of at least 1.5 m to the front and at least
0,5 m to both sides of the charging base.
3. Safely store the power cable in a tidy way; or it might be dragged
by the robot and cause displacement or power-off.
2. Remove the anti-collision bars.

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How to use
Install Dustbin
1. Push the dustbin horizontally into the robot. It is installed in place when you
hear a “click”.
Note
1. Installation of either a dustbin or a water tank will enable operation.
It will not operate without one.
2. Clean the dust collector or water tank on a regular basis to avoid
stains and maintain top cleaning performance.

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How to use
Installation of clean water tank and mop
1. Open the cover of the water tank and fill water in it. Then close the tank cover.
Note
1. Please fill the water tank with tap water.
2. Do not rinse or soak the water tank. Do not use detergent, disinfectant, solid
detergent, or other cleaning products on it to avoid corrosion or damage.
2. Push the water tank horizontally into the robot.
It is in place when you hear a “click”.

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3. Insert the mop along the slot on the mop plate and attach it to the velcro.
How to use
Installation of clean water tank and mop
4. Hold two release buttons on the mop plate and push it into the bottom of the water
tank horizontally in accordance with the direction demonstrated below.
Note
1. Please set virtual walls or no-go areas around the carpeted area when
mopping.
2. Please clean up the water, if any, on the ground before sweeping mopping.
3. You can set up the level of water to be used in the APP based on actual
demands.

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How to use
Operation
1. Power On/Off
2. Sweeping & Mopping
3. Pause
4. Memory map
5. Vibration Mop Mode
6. Mode / Level Selection
Press and hold the " " until the robot turns on or off.
When the robot is switched on, press “ ” and the robot will automatically enter the
cleaning mode in accordance with the different accessories installed.
Press the " " button to pause cleaning or continue cleaning.
The robot will save a map to your APP automatically after it has successfully completed
a cleaning run and returned to the base for recharging.
The vibrating mopping mode is activated by default in the APP. This mode will provide
greater cleaning performance.
Activate electrolysis mode from the APP to customize the cleaning / sterilization effect.
Other cleaning modes and water distribution amounts are customizable to.

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How to use
Operation
7. Do-not-disturb Mode (DND)
8. Default Cleaning
9. Edgewise Cleaning
10. Targeted Cleaning
11. Area-based Cleaning
When in DND mode the robot will not function or clean. The default DND setting is on
from 23:00 to 9:00. User may customize the DND mode from the APP.
If no map is saved, select the default cleaning mode. The robot will clean up in square
zones of 6 m x 6 m. After a map is saved in the APP, activate default cleaning, and the
robot will automatically plan a route to clean room by room, and return to the charging
base when it finishes.
If edgewise cleaning is activated from the APP and after the robot has automatically
identified the area to be cleaned, it will perform edgewise cleaning. After the cleaning
has finished, it will automatically return to the charging base.
Choose “Targeted Cleaning” mode from the APP. Define a target point you want to clean
in the map. The robot will automatically plan a route to the target point and clean an
area of 2 m x 2 m.
You can set up area-based cleaning from the APP. The robot will clean based on the
defined areas.
Note
During cleaning, the robot may move beyond the planned area. Please remove any
obstacle on the floor around the planned area since area planning cannot safely
restrict the robot's movements.

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How to use
Operation
12. Scheduled Cleaning
13. Virtual Walls / No-go Areas
14. Intelligent Identification
You can schedule cleaning to start at a certain time from the APP. The robot will auto-
matically start at the scheduled timing to clean and return to the charging base after it
has finished.
Use APP to set up virtual walls or no-go areas to prevent the robot from entering
undesired areas.
The product can automatically identify bedroom, living room, kitchen, restroom,
and other scenarios. It can also identify the floor material for better cleaning.
Note
If the DND mode is activated, scheduled cleaning will be disabled
during the DND period.
Note
1. A map should be saved in APP before you may use the function.
2. Moving the robot or significantly changing the home environment might
invalidate the original map and cause the virtual walls or no-go areas to be
missing.

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APP Download
1. ZACO Home App
Scan the QR code below to download and install the APP.
2. Network configuration
Press and hold the and buttons for 7s to access pairing mode with
the network.
3. Network configuration
Please check that your Wi-Fi name does not contain any special characters.

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Maintenance
Dustbin
1. Hold the release button on the
dustbin and remove it from the
bottom of the robot.
2. Tilt the robot in the direction shown
above to remove the parts from
the dustbin.
3. Empty the waste from the dustbin and use the cleaning brush to clean up the
dustbin, filter, and mesh. Wash it with clean water. Put it back after it has dried.
Note
It is recommended to clean up the dustbin thoroughly at least once per week.
Please dry (for at least 24h) the dustbin, filter, and mesh before using them again.