Zed-3 CN2x4 User manual

CN2x4
SIP Phone
User’s Manual
Manual Part Number 96-00213
Zed-3
501 Valley Way
Milpitas CA 95035
USA
[phone]
http://www.zed-3.com

Notice
The information contained in this document is subject to change without notice.
Zed-3 makes no warranty of any kind with regard to this material, including, but not limited
to, the implied warranties of merchantability and fitness for a particular purpose. Zed-3 shall
not be liable for errors contained herein or for incidental or consequential damages in
connection with the furnishing, performance, or use of this material.
Zed-3 assumes no responsibility for the use or reliability of interconnected equipment that is
not furnished by Zed-3.
This document contains proprietary information which is protected by copyright. The
contents of this manual and the associated software are the property of Zed-3, and all rights
are reserved. No part of this document may be photocopied, reproduced, stored in any
computer format, translated to another language, or publicly displayed without the prior
written consent of Zed-3.
The information contained herein has been prepared by Zed-3 solely for use by Zed-3’ss
employees, agents, and customers. Dissemination or use of the information or concepts
contained herein to or by other parties is prohibited without prior written consent from Zed-3.
Zed-3, the Zed-3 logo, the Zed-3 mark,GS8, CN2x2, CN2x4, SE150, SE150P, SE150+, SE150,
SE500, and SEME are trademarks of Zed-3 and may be registered trademarks in certain
countries. All other names may be trademarks or registered trademarks of their respective
owners.
Revision History
Release Release Date
0.1 13 June 2008

CN2x4 SIP Phone User’s Manual 1
Contents
Product Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 Product Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.2 Profile And Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.1 Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.3 Acquire IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.4 Web Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.5 Change Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Phone Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.1 LCD Display Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.2 Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.3 Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.4 Phone Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.5 Keyboard Coding Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Phone Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.1 Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.2 Answer Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4.3 In Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
4.4 Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4.5 Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
4.6 Check Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
4.7 Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
4.8 Call Volume Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
4.9 SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
4.10 Voice Mail Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
4.11 Restore Factory Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Web Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
5.1 Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
5.2 Privilege Difference Between Administrator And Common User . . . . 40
5.3 Change Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
7.1 Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

2 CN2x4 SIP Phone User’s Manual
Contents
7.2 Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
7.3 Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
7.4 Phone Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
7.5 Save Modification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
7.6 Cancel Modification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
8.1 Check Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
8.2 Add A New Record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
8.3 Edit or Delete Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
9.1 Upgrade Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
9.2 Change Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
9.3 Backup/Recover Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
9.4 Recover Factory Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
9.5 Reboot System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
How to use headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

1. Product Introduction
1
Chapter 1
Product Introduction
1.1 Product Introduction
•Standard SIP
•Speech codec for VoIP
Figure 1-1 SIP Phone Appearance

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CN2x4 SIP Phone User’s Manual
•Full-duplex speakerphone with echo cancellation
•10/100Base-T Ethernet Port, use RJ-45 interface
•Integrated Ethernet automatic toll switching repeater for PC connection
•Downloadable firmware for further upgrade
•IP address allocation - DHCP client or static settings
•Full-duplex handfree speakerphone
•26 buttons includes five standard function buttons, one menu button and one phone book
button.
•3* 16 screen shows date, time and phone number etc
•Handfree function with frequency-domain echo cancellation
•Network Bridge - Ethernet Hub with 2 ports
•6-level handfree volume
•6-level speech volume
•6-level ring volume and silence.
•4 ring types
•4-level screen brightness
•Coming call indication, received call list, outgoing call list and call history
•Re-dialing, flashing, silence, transfer functions
•Phone book
•DDNS supported
•NTP service and multi-DNS service supported
•Manu- and auto- speech codec negotiation
•G.711, G.723.1, G.723.1A, G.729A and G.729B speech coder
•Advanced speech processing: self-adaptable jitter buffer processing in case of package delay
and package jittering
•Supports VoIP under extreme network conditions. For example, packet loss rate is up to 40%
and network delay is up to 500ms.
•ToS bit supported for improving QoS in manageable network.
•Friendly user management interface.
•Implement managmet and configuration via keypad or Web Management System.
1.2 Profile And Buttons
1.2.1 Front View

1. Product Introduction
3
1.2.2 Bottom View
Figure 1-2 Front view of the panel
Figure 1-3 Bottom view

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CN2x4 SIP Phone User’s Manual
1.2.3 Structure
1.2.4 Button Descriptions
Figure 1-4 SIP Phone's structure
Table 1-1 Button Descriptions
Button Name Decription
0 - 9, *, # Digit number Digits, * ,# for common use
< Menu > Menu button Enter menu mode when the phone is idle
< OK > Confirmation button Call out after dialing numbers.
< Esc > Return button Confirm operations in menu.

1. Product Introduction
5
<▲>Page up button In menu:
•Move to previous item.
•Move to previous one when viewing call records
•Tune to upper-level volume
<▼>Page down button In menu:
•Move to next item
•Move to next one when viewing call records
•Ttune to lower-level volume
< W> Move left button In menu, move to the left item
In idle state, tune down the LCD gray scale
In handfree mode, headset mode or in conversation, tune down the
volume.
< X>Move right button In menu, move to the right item
In idle state, tune up the LCD gray scale
In handfree mode, headset mode, or in conversation, tune up the
volume.
< Msg > Voice mailbox button Listen to the voice mails.
< Hold > Hold button Hold the ongoing conversation temporarily
< Conf > Conference button Build up 3-parties conferrence
< Transfer > Transfer button Transfer a call to another number
< Mute > Silence button Close speaker temporarily
< Speaker > Speakerphone button In handfree mode, make a call via the speakerphone.
< Redial > Redialing button Redial the last numbe
<Phone
book>
Self-defined button Execution of self-defined function buttons, the defaults are:
<Phone book>:search, add new number in phone book or use
speed dialing.
<Forword>:forward always
<DND>:do-not-disturb.
<Park/Pickup>:in conversation, check or pick up waiting call via
"pending call list" function.
<Call list>:record call history.
For more information, see 7.4 Phone Settings
<Forword>
<DND>
<Park/Picku
p>
<Call list>
<Call1> ~
< Call 4>
Line select button Select different line to make a call via handfree speakerphone or
headset; in conversation, the button can be used to switch between
2 calls.
< Headset > Headset button In headset mode, you may make a call without the handle.
Table 1-1 Button Descriptions
Button Name Decription

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CN2x4 SIP Phone User’s Manual
1.2.5 Indicator Descriptions
The upper right indicator flashs in different mode based on different phone status.
As next table:
1.2.6 LCD Screen Descriptions
Table 1-2 Indicator Descriptions
LED Color Position Status Description
Phone status
indicator
red On the upper
right corner
Flashing
quickly
Ringing when it has a coming call
Flashing
slowly
New missed call if you set "missed call
indication"
Have a new voice mail
On System is booting (before registry)
Off No message (unread)
Handfree
indicator
red Above
<speaker>
button
On Calling via the speakerphone
Off Do not use handfree mode
Headset
indicator
red Above
<headset>
button
On Calling via the headset
Off Do not use headset mode
Line indicator red Above <Call1>
~ <Call4>
buttons
Flashing
slowly
When a call is waiting
On In conversation
Off No use
Table 1-3 LCD screen descriptions
Name Operation/status Display
LCD screen In idle state Register successfully
"Year - month - day hour:minute:second
SIP PHONE
xxxx (extension number)"
off-hook Line 1 to 4
calling " calling
xxxx (extension number)"
callee is busy "Line is busy"
in conversation "xxxx (extension)
00:00:00 (duration)"
On-hook after
calling
"call end"
<Menu> Press this button in
idle state
Menu item

1. Product Introduction
7
<Msg> Press this button in
idle state
Voice mail menu
< Hold > Press this button in
calling
"call holding"
< Headset > Press this button in
idle state
Display:
"connecting:
xxxx (extension)
00:00:00 (duration)
Headset"
< Mute > Press this button in
conversation
"mute 00:00:00 (duration)"
< Redial > Press this button in
idle state
Show the last dialed number, call it via speakerphone.
Press this button in
off-hook state
Redial the last dialed number or call the number showed in LCD
screen.
< Speaker > Press this button in
idle state
In handfree mode:
Display:
"line 1 to 4"
<▲>/<▼>
buttons
Press this button in
idle state
Display outgoing numbers
Press this button in
conversation
Volume adjustment
Display:
"HANDSET?xxxx "
In menu or phone
book mode
Select menu item;
Display: ""menu" and "xxxx (extension)"
Table 1-3 LCD screen descriptions
Name Operation/status Display

2. Installation
9
Chapter 2
Installation
The steps are:
•Unpack the case.
•Component assembly
•Power on
•Acquire an IP address for SIP phone
•Input IP address in browser's address filed.
•Login on SIP phone's Web Management System
•Set phone parameters.
•Save settings and reboot the system.
2.1 Checklist
Check the accessories in the box based on the checklist.
The checklist is:

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CN2x4 SIP Phone User’s Manual
2.2 Installation
•Choose a dry ventilated place to place the phone, right side is up.
Connect to 10Mpbs or 100Mpbs network via RJ45 terminal, like LAN, Ethernet broadbank
access, ADSL, or Cable Modem access.
Please confirm the connection before power-on. Wrong power adapter will damage the
phone set. Good connection with ground reduces voltage surge caused by lightning and
improves speech quality, so make it sure. (check the connection with ground when speech
quality is not good enough )
•Installation steps:
As below:
1). Connect the handle and the base: plug one terminal of the
telephone cord into the handle port, another one into the port
of the base.
2). Connect the phone with network: plug one terminal of the
Ethernet cable into the Ethernet port on the bottom side of the
phone, plug aother terminal into the port of a switch, a hub, a
DSL router, a Cable modem or other equipment.
Figure 2-1

2. Installation
11
3). Power on: place the phone near power jack, connect the
phone with the power cable.
After installation, the screen shows this:
2.3 Acquire IP Address
The sip phone will acquire IP address actively from DHCP server after connecting with network.
You can check the IP address like this:
Like below:
1. press <Menu> to enter the menu;
2. press <4>, or use <▲>/<▼> to choose [SYSTEM TOOLS], press <OK> to enter.
3. press <1>, or use <▲>/<▼> to choose [PHONE STATUS], press <OK>
4. press <1>, or use <▲>/<▼> to choose [LAN PORT] and press <OK>
5. press <1>, or <OK> to display LAN PORT information ( like 192.168.200.204 )
Note: The IP address is any valid address (between 0 to 255).
xxxx-xx-xx（年-月-日） xx:xx:xx（时：分：秒）
xxxx-xx-xx（year-month-day）xx:xx:xx（hour：minute：
second）
SIP PHONE
CONNECTING SERVER
LAN PORT
1.STATUS：WORKING
2.IP：192.168.200.204

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CN2x4 SIP Phone User’s Manual
2.4 Web Settings
Via the build-in Web Management System to complement the initial configuration for CN2x4 SIP
Phone.
1. Obtain IP address:
To login on Web Management System, you need to know the IP address of network and
PC. (set it as above )
2. Login on Web Management System:
Input the IP address in the browser's field. The default username and password are
"admin" and "0000".
Figure 2-1 is the main page after login. The left part is menu navigator, and the right part is
the editing area for parameters.
3. complete the basic configurations:
For the basic call functions, you need only three steps:
- Allocate phone number and display name for the phone.
- Set SIP Proxy and SIP Registrar.
- Set Authentication ID and Password
These items are all filled in Configurations > Call Settings.
Note: save it after modification by clicking Configurations> Save .
More information in Part of Web Management System.
2.5 Change Language
The default language is English when start-up. CN2x4 SIP Phone supports multi-language. You
can use function button or Web Management System to change it.
By this way:
•Via function button:
1). Press <Menu>, then the LCD screen shows the menu.
2). Press <5>, or use <▲>/<▼> to choose [DEVICE CONFIG] , press <OK> to enter it.
Input user name and password.
Note: Note: if the "menu configuration passworkd" is disabled, do not need to input user
name and password when setting via function button.
The default user name and password is "admin".
a. Press <Del> to delete user, press ,,,, to re-input username
"admin"

2. Installation
13
Showed in the screen:
b. Press <OK> to show:
Figure 2-2 Web Management System
USER NAME:
admin

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CN2x4 SIP Phone User’s Manual
c. Press digit buttons, reinput password "0000";
3). press <OK> to enter [DEVICE CONFIG] sub-menu:
a. Press <1>, or use <▲>/<▼> to choose?PREFERENCE] and press <OK> ;
b. Press <1>, or use <▲>/<▼> to choose?LANGUAGE] and press <OK>;
c. Press <1>, or <OK> to show the LANGUAGE information.
d. Press <1>/<2> or use <▲>/<▼> to choose one language ( for example: "SIM.
CHINESE"means Simplified Chinese ).
4). press <Esc> to exit gradually after setting.
5). press <1> or use <▲>/<▼> to choose?SAVE] and press <OK> to save the settings.
Note: reboot the system to make the settings work. Turn off power to restart the equipment
after changing language mode.
•Via Web Management System:
1). login on Web Management System;
2). Change the language: press Configurations > Preference to enter the page, change
Language to SIM Chinese for example.
3). Press Configurations > Save Changes to save it.
4). Press To o l s > R e b o o t to reboot the equipment.
PASSWORD:
LANGUAGE
1. [ ] ENGLISH
2. [+ ] SIM. CHINESE

3. Phone Function
15
Chapter 3
Phone Function
3.1 LCD Display Descriptions
•Date and time
On the upper left corner of the LCD screen is current date and time which are got from NTP
Server automatically based on your settings. About how to set NTP server, see Part III Web
Management System please.
•Missed calls
The message is like this when there are missed calls:
Explaination: X is the nubmer of missed calls
Press <OK> to check the missed calls, the information includes coming time and caller
number. Use <▲>/<▼> to check next one.
•Menu display
In menu mode, the screen shows all menu items, press <▲>/<▼> and <OK > to choose it.
•Call display
1). Show these information when you have a coming call:
X CALLS MISSED
Caller name or number
00:00:00 (duration)

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CN2x4 SIP Phone User’s Manual
2). The screen shows these information in conversation:
3). The screen shows these information when you hang up the call.
3.2 Menu Structure
Press <Menu> to enter the menu mode when the phone is in idle state. The phone quits the
menu when there is a coming call or picking up the handle. Or quit the menu automatically after
15 seconds since last operation.
The menu's structure is:
xxxx ( caller ID )
00:00:00 (duration)
Call End 。
Duration: 00:00:00

3. Phone Function
17
Figure 3-1 Web Management System main interface