Zennio ZVP-CAM User manual

Zennio GetFace IP
IP Video Intercom (Basic Unit)
USER MANUAL
ZVP-CAM/ZVP-WOCAM
User manual version: [2.18]_b
Firmware version 2.18
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CONTENTS
Contents ........................................................................................................................................ 2
Document Updates ....................................................................................................................... 3
1 Introduction .......................................................................................................................... 4
2 Installation............................................................................................................................. 5
2.1 Device Wiring Diagram.................................................................................................. 5
2.2 Application Cases .......................................................................................................... 7
2.2.1 Single-Family Homes ......................................................................................... 7
2.3 Apartment Block............................................................................................................ 7
3 Configuration......................................................................................................................... 9
3.1 GetFace IP Basic Settings............................................................................................. 11
3.1.1 Network Configuration (System)..................................................................... 11
3.1.2 Video-Call Configuration: Services .................................................................. 12
3.1.3 Housing Configuration & Z41 COM (Directory)............................................... 18
3.1.4 Door Opening Configuration (Hardware/Switches)........................................ 20
3.1.5 Buttons Module Call Configuration (Hardware/Buttons) ............................... 22
3.1.6 Door Switch Configuration (Hardware/Digital Inputs).................................... 23
3.1.7 Tamper Switch Configuration.......................................................................... 24
3.1.8 Access Configuration with Touch-Display ....................................................... 24
3.1.9 Configuration of RFID Card Access.................................................................. 25
3.1.10 Magnetic Induction Loop Configuration ......................................................... 28
3.2 Advanced Settings....................................................................................................... 29
3.2.1 Status............................................................................................................... 29
3.2.2 Directory.......................................................................................................... 31
3.2.3 Services............................................................................................................ 33
3.2.4 Hardware......................................................................................................... 37
3.2.5 System ............................................................................................................. 42

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DOCUMENT UPDATES
Version
Changes
Page(s)
[2.18]_b
Minor text changes.
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1INTRODUCTION
Zennio GetFace IP is the video intercom solution from Zennio. In combination with the
supported touch panels (such as Z41 COM), it provides integration for video-call
management between the entrance door of a residential environment (like single-
family homes, apartment blocks or housing states with a common access) and the
interior of the dwelling. Or between the interior of any environment with similar
characteristics, as an office building, and the access door.
The most outstanding features of Zennio GetFace IP are:
High resolution video camera (1280x960 resolution) and IR emitter for
darkness situations (ZVP-CAM).
Operating temperature: -40 to 60 ºC.
Operating relative humidity: 10 to 95%.
RJ-45 connector and Fast Ethernet standard support.
PoE (Power over Ethernet) 802.3af –Class 0 –12.95W power supply
possibility.
Reset button and pilot lights (yellow, red and green).
Audio output (Line Out).
Relay output NO/NC 30V/1A (AC/DC) for opening and closing functions.
Active or passive input (-30 –30VDC).
Active output (12VDC/2A).
Several Opening Methods.

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2INSTALLATION
2.1 DEVICE WIRING DIAGRAM
Zennio GetFace IP provides several optional modules which can be connected
individually to expand the number of the device functions or features.
Keypad module (ZVP-KEYPAD),
5-button module (ZVP-NAME5),
Touch display (ZVP-TOUCHD),
Information panel (ZVP-INFOP),
Access card reader module RFID (ZVP-RFSMN),
Magnetic induction module (ZVP-ILOOP),
I/O module (ZVP-INOUT).
Smart card RFID reader NFC ready (ZVP-RFSMN)
Notes:
A reboot of the intercom is necessary after connecting a module prior to
accessing its configuration.
Locating a specific module at any time is possible by entering the web
Hardware  Extenders section within the web interface (please refer to the
next sections of this document).
The video intercom can be powered by a 12V external supply or through the
PoE input.
If audio coupling problems are observed during a call, a filter of the acoustic
feedback is required (see section 3.2.4.1).

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Figure 1 Device wiring diagram.
UTP CAT-5
12VDC 2A
SWITCH
LOCK
KEYPAD
MODULE
(optional)
I/O
MODULE
(optional)
BUS
MODULE
(optional)
BUS
LAN
(PoE)
RG
Y
+ -
IN1
+ -
OUT1
RELAY12
+ -
12V
DC
2A
RESET
BUS
LINE
OUT
MIC
LEDs

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2.2 APPLICATION CASES
The most typical network topologies where Zennio GetFace IP can be installed are
outlined in this section.
2.2.1 SINGLE-FAMILY HOMES
For an individual housing environment that requires completely independent video-call
systems, the typical installation will be one of the two shown in Figure 2 -- this will
depend on whether direct interconnection between Zennio GetFace IP and the touch
panel is possible or, alternativelly, on whether both devices are being connected
through an indoor router (provided, for example, by the Internet service provider).
If needed, a network switch that expands the number of available LAN interfaces can
be connected to the router, so multiple Z41 COM can be incorporated to the system.
Figure 2 Single-family home installation.
2.3 APARTMENT BLOCK
In the case of an apartment building equipped with a common Zennio GetFace IP
intercom for all of them, a community network infrastructure (firewall-managed) will be
required to interconnect the video intercom with each apartment. As in 2.2.1, each of
aparments may or may not have its own Internet connection router.
Figure 3 shows a good example of this type of topology: VLAN labelling is used as
traffic insulation between each dwelling.
Connected to Internet
UTP CAT-5
Not connected to Internet
UTP CAT-5

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Figure 3 Apartment block installation.
For detailed information about the technical features of Zennio GetFace IP, as well as
on security and installation procedures, please refer to the device Datasheet, bundled
within the device packaging and also available at www.zennio.com.
…
UTP CAT-5
Firewall
Dwelling1
Dwelling n
Switch
…

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3CONFIGURATION
After completion of the installation (please pay attention to the application cases
explained above), the device shall be configured. A number of parameters will be
provided for the proper, joint operation of Zennio GetFace IP and Z41 COM.
During the first 30 seconds of operation (after supplying power to the video intercom),
the Hardware button should be pressed for 5 times. This will make the device say
(with its own voice!) its IP address. To enter the configuration interface, a web
browser will be required. The URL address should be in the following format:
“http://192.168.1.100” (assuming that 192.168.1.100 is the IP address of the device).
The video intercom is configured to work with a DHCP server by default. If no DHCP
server is available or network issues are found, the video intercom may take a wrong
IP address (0.0.0.0).
If access to the video intercom is not possible (because of network issues, absence of
DHCP server, or because the password is unknown), the network configuration may be
modified through the device on-board pushbuttons.
The device can be reset to its default values by quick pressing the main button of
the base unit for 15 times after the start-up. This will make it reboot again
automatically. After each reboot, the device will switch between a dynamic IP (DHCP)
and a static IP configuration, being the latter 192.168.1.100.
Authentication is required for access to the web interface. By default, it is set to:
User: admin
Password: zennio
Note: please pay attention to upper and lower case letters.
Changing the password is recommended after the first access to the device. This is
possible by entering Services Web Server. The new password should be eight
characters long and should include at least one capital letter, one lowercase letter, and
one number.
The main window will look similar to Figure 4.

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Figure 4 Configuration menu.
Notes:
The default language of the interface is English.
A Save button is provided at the bottom of each configuration page to allow
saving any changes made, although a confirmation message will show up if
trying to switch to another page without having saved them.

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3.1 GETFACE IP BASIC SETTINGS
The most important fields to be configured so the video intercom can interface with Z41
COM are explained next. Those to be modified from the default configuration are, in
short, the following:
Phone (ID):identifier of the video intercom (if intending to link it to a specific
box in Z41 COM).
HTTP API:services security settings. Up to 5 different configurations
available.
Users Phone Number: should contain the IP address of each Z41 COM.
How these fields should be configured is explained in the following sections.
Notes:
Options not mentioned in the present document should be left with their
default configuration.
Options showing a prohibition icon when the mouse pointer is placed over
them are locked due to license constraints.
3.1.1 NETWORK CONFIGURATION (SYSTEM)
The Network section allows using a DHCP server or setting up a static network
configuration.
Note: there are cases where the application of a static IP is mandatory.
In single-family homes, with the video intercom connected directly to the
indoor unit. It is important to ensure that their network mask is the same while
their IPs are different (but belonging to the same range).
When the video intercom and Z41 COM belong to different networks
(depending on the case).

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Figure 5 System.
3.1.2 VIDEO-CALL CONFIGURATION: SERVICES
3.1.2.1 PHONE
Basic video-call functions are configured in this tab.
SIP
SIP is a transmission control protocol used in IP telephony. Up to two SIP profiles can
be set up. Each profile should be configured properly according to its own operation
network. The following configuration settings allow Z41 COM to connect to Zennio
GetFace IP.
Intercom identity:configuration parameters that define the video intercom
profile (see section 3.1.3.1):
Display name:identification name for the video intercom, which is also
shown at the start page of the web interface.

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Phone Number (ID):numerical identifier for the video intercom. This value
must match the Intercom ID parameter (in ETS) of the particular box of
Z41 COM where the video intercom is desired to be linked to. However, if
such parameter is left blank in ETS, then this field is irrelevant.
Notes:
Characters > and < are not allowed in the Display name field.
The Phone number (ID) field must be alphanumeric and no longer than 10
characters. Characters like @ or · are not allowed. However, basic
punctuation marks are allowed.
Figure 6 SIP.

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CALLS
The Calls tab allows setting up the parameters related to the video-calls. The
intercom’s response to an incoming call is parameterised under Incoming calls. As the
video intercom is designed for one-way calls, this field is set to “Always busy” by
default.
Under Outgoing calls, the timing of the calls can be defined:
The Ring Time Limit is the unanswered call maximum duration. It is
advisable to set a length longer than 20 seconds.
Call Time Limit sets the maximum duration of the call. After this time, the call
is finished automatically. The end of this call will be warned by Zennio
GetFace IP by beeping 10 seconds in advance. In such case, the call can be
extended by simply pressing on any button from the touch display module
(ZVP-TOUCHD) or from the keypad module (ZVP-KEYPAD), if configured.
Figure 7 Calls.
AUDIO
Audio output settings can be configured in the Audio tab. It consists of:
Audio Codecs: Services Phone Audio. Giving the highest priority to
the G.722 codec is encouraged, as show in in Figure 8.

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Figure 8 Audio.
Transmission Quality Settings:
Quality of Service DSCP Value:sets the priority of the RTP packages in
the network. The value set here will be sent under the ToS (Type of
Service) field of the IP package header.
Jitter Compensation:sets the buffer storage capacity to compensate the
jitter effect in the audio package transmission. The greater the capacity,
the better the transmission stability. However, the sound delay will be
longer either.
Figure 9 Transmission Quality Settings.

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VIDEO
The video output settings can be configured under the Video tab.
Video Codecs: It is advisable to change the H.264 video resolution for a
smooth video transmission. This is possible under Services Phone 
Video, as shown in Figure 10.
Figure 10 Video.
3.1.2.2 HTTP API
This section allows controlling IP functions via HTTP.
SERVICES
This tab allows setting up the services, the transport protocol and the authentication
procedure for each service (for details on the configuration of the advanced services,
please refer to section 3.2.3). It is also necessary to parameterise the System API
1
,
the Switch API and the Camera API.
1
API: Application Programming Interface.

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To that end, the aforementioned parameters are configured as detailed below, under
Services HTTP API Services.
System API:“Unsecure (TCP)”, with no authentication.
Switch API: “Secure (TLS)” with “Digest”authentication.
Camera API: “Unsecure (TCP)”. If a camera preview is required, the
authentication should be set to “None”.
Figure 11 HTTP API Services.
ACCOUNTS
The Account n tabs allow setting up user configuration profiles that restrict certain
actions depending on the username and password. Up to five accounts are possible,
each with a username and a password and with different access privileges, either
monitor or control privileges. These accounts allow a higher security level, as
authentication with Z41 COM is required.
If Z41 COM is configured with a username and a password through the Opening
Method parameter, then an analogous configuration should be performed in the
Accounts tab to allow the opening of the door lock system.
Moreover, the Switch Access checkbox should be activated. Otherwise, the door
unlocking will not work successfully. If this configuration is not desired, the username
and password fields should be left blank in both devices.

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Figure 12 HTTP API Account.
3.1.3 HOUSING CONFIGURATION & Z41 COM (DIRECTORY)
Homes connected to the video intercom system must be configured from Directory.
The following features can be set up from this window.
3.1.3.1 USERS
It is necessary to configure, at least, as many positions as dwellings that may be called
from the video intercom. For each of these positions, the corresponding User Phone
Number should be established according to the IP of the corresponding Z41 COM.
These settings are performed from Directory Users Number.
For a single user, it will be also possible to set up as many telephone numbers as Z41
COM devices existing within the dwelling. This requires activating Parallel call to the
following number.
In case there are more than three Z41 COM within a home, it will be possible to call to
all of them in parallel if more than one user is defined for that home. In such case, it will
be necessary to activate not only Parallel call to following number but also Parallel

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call to following deputy. In short, a single dwelling can have several users assigned,
however all the Z41 COM defined for a user must belong to the same dwelling.
Example:
The format should be:
sip:irrelevant_identifier@IP_of_the_Z41_COM_device
A valid example would be: sip:[email protected].1.101,being 192.168.1.101 the IP
address of the Z41 COM.
Note: if a keypad (ZVP-KEYPAD) or a touch-display (ZPV-TOUCHD) is added to the
video intercom, the Virtual Number field should contain the number to be dialled on
the keypad for the call.
Figure 13 Users.
The Users section defines the following parameters:
Name, which will identify the housing or the owner.
E-Mail contact address (optional; see section 3.2.3.1)
Virtual Number: number to be entered into the keypad in order to call the
user. It must contain from 2 to 4 digits. Only for the ZVP-KEYPAD module.

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Note: this field is enabled provided that “Virtual number”has been selected in
Dial by Numeric Keypad (see section 3.2.4.3).
User Phone Numbers:
Phone Number: string with the already described format.
Time Profile: time range in which call reception is allowed.
Parallel call to following number: if parallel calling to another number is
required (i.e., in case of more than one Z41 COM in the same house), this
checkbox should be enabled.
User Deputy: user the calls should be redirected to in the event of not
being the current user available. If Parallel to following deputy is
enabled, all calls will be transmitted in parallel to both the current user and
the deputy. This option can be useful when there are more than three Z41
COM in the same house.
User activation: user activation / deactivation code and current status (only
for the ZVP-KEYPAD module).
Access Settings: (simple by default), which is based on combining an RFID
card along with a code to be typed for the door opening (only for the ZVP-
KEYPAD and ZVP-RF modules). Time profiles are allowed for activation /
deactivation.
User Switch Codes: user private code for the switch opening. Time profiles
can be established to restrict its application. Only for the ZVP-KEYPAD
module.
User Cards: ID of the user access card and time profile that will remain
active. One card is allowed per user. Only for the ZVP-RF module.
3.1.4 DOOR OPENING CONFIGURATION (HARDWARE/SWITCHES)
It is possible to configure the opening of electric locks linked to Zennio GetFace IP.
This allows controlling them from Z41 COM (up to three electric lock can be enabled).
For instructions on how to wire the lock system to Zennio GetFace IP please refer to
section 2 and to datasheet of the device.