ZeroKey ISAN10 User manual

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ISAN10 & ISRL10 User Manual
ISAN10 & ISRL10 User Manual
v1.1.0

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ISAN10 & ISRL10 User Manual
ZKISAN10-UG
Edition V1.1
May 2021
Copyright © ZeroKey Inc. All rights reserved.
This manual is confidential and proprietary, and may not be reproduced, copied, transmitted, or translated into any
language, in any form, or by any means, without the express written permission of ZeroKey Inc. (“ZeroKey”).
Product warranty or service will not be extended if: (1) the product is repaired, modified, or altered, unless such
repair, modification, or alteration is authorized in writing by ZeroKey; or (2) the serial number of the product is
defaced or missing.
ZEROKEY PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ZEROKEY, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE
LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS
OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF
ZEROKEY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS
MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY
AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE AND SHOULD NOT BE CONSTRUED AS A
COMMITMENT BY ZEROKEY. ZEROKEY ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR
INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of
their respective companies and are used only for identification or explanation and to the owners’ benefit, without
intent to infringe.

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Safety Notice, please read before using device.
WARNING!
The ISAN10 is designed to be operated in hazardous areas where flammable vapours and
gases may be present.
•Read this user manual before use.
•Do NOT expose the device to temperatures above 60 c (140 F)
•Do NOT disassemble, modify, or attempt to repair this device.
•Do NOT open this device under any circumstances.
•Do NOT immerse in liquid(s).
•No serviceable parts inside.
•Clean only with a damp cloth to prevent static build up.
Certification and Compliance
The ISAN10 and ISRL10 are certified through SGS Group for use in hazardous locations.
Rated as Class 1 Division 1, IP65,
The radio used in this device has been certified for use according to Federal Communications
Commission (FCC), Industry Canada (IC) and Conformitè Europëenne (CE) rules and regulations.
NOTE: Any changes or modifications to this device, not expressly approved by Zerokey, could void the
user's authority to operate the equipment.

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ISAN10 & ISRL10 User Manual
FCC Part 15 Regulatory Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
RSS Regulatory Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and
Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two
conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired
operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR
d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts
de licence. L’exploitation est autorisée aux deux conditions suivantes :
(1) L’appareil ne doit pas produire de brouillage;
(2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d’en compromettre le fonctionnement.
RF Exposure Statement
This device has been evaluated to, and shown to be compliant with, the FCC, IC, CE Radio Frequency (RF)
exposure limits.

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TABLE OF CONTENTS
1PREFACE ........................................................................................................................................................ 6
1.1 ABOUT THIS GUIDE ............................................................................................................................................6
1.2 WHERE TO FIND MORE INFORMATION ...................................................................................................................6
2OVERVIEW..................................................................................................................................................... 7
3UNIT .............................................................................................................................................................. 7
3.1PHYSICAL CHARACTERISTICS..............................................................................................................................7
3.1.1 SIZE...........................................................................................................................................................7
3.1.2 WEIGHT....................................................................................................................................................7
3.1.3 IP RATING.................................................................................................................................................7
3.1.4 POWER .....................................................................................................................................................7
3.2 FEATURES ........................................................................................................................................................8
3.3 INDICATORS...................................................................................................................................................8
3.3.1 STATUS LED ..............................................................................................................................................8
COLOUR &PATTERN.......................................................................................................................................................8
MEANING.....................................................................................................................................................................8
3.4 INSTALLATION...............................................................................................................................................9
3.4.1 CHOOSING THE LOCATION........................................................................ Error! Bookmark not defined.
3.4.2 INSTALLING THE MOUNT .........................................................................................................................9
3.4.3 INSTALLING THE DEVICE ..........................................................................................................................9
4OPERATION ................................................................................................................................................. 10
4.1 SMART SPACE CONFIGURATION ................................................................................................................10
5MAINTENANCE AND PRODUCT CARE .......................................................................................................... 11
5.1 MAINTENANCE............................................................................................................................................11
5.2 GENERAL CARE ...............................................................................................................................................11
5.3 CLEANING......................................................................................................................................................11
5.4 OPERATING TEMPERATURE ...............................................................................................................................11
6REPAIRS AND DISPOSAL .............................................................................................................................. 12
6.1 FIRMWARE UPDATES .......................................................................................................................................12
6.2 OPERATION LOGS............................................................................................................................................12
6.3 REPAIRING DAMAGED DEVICE ...........................................................................................................................12
6.4 DISPOSAL OF DEVICE........................................................................................................................................12

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1PREFACE
1.1 ABOUT THIS GUIDE
This guide contains the information you will need to operate the ZeroKey Safe Space system.
1.2 WHERE TO FIND MORE INFORMATION
Refer to the following sources for additional information and for product and software updates.
•ISAN10 & ISRL10 Resources
For more information and the most up to date user manual please visit our website
(https://zerokey.com) which contains additional product specifications, user documentation and
notices.
•Included product documentation
Your product package includes documentation detailing the setup and operation of the ISAN10
& ISRL10 units.

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2OVERVIEW
ZeroKey Smart Space is an indoor positioning system that is capable of real-time positional tracking in
three-dimensional space. The system is composed of multiple clip-on mobile units and fixed anchor
units. The mobile units are designed to be worn or attached to people or equipment that can move
about within the defined workspace. The anchor units are fixed in place and are used to assist in the
determination of the mobile unit’s position.
The mobile and anchor units exchange various signals, radio frequency and ultrasonic pulses, and then
use the collected information to determine the mobile unit’s position in 3D.
3UNIT
The ISAN10 Anchor and ISRL10 Relay units are part of the Smart Space positioning system. These units
are the listening nodes that monitor transmissions from the mobile units in the area and send the
information back to the gateway units so the server can determine distance and position. The Anchor
units listen for mobile units while Relay units, which have two separate radios, can also retransmit data
from distant nodes to the gateway. Should the Anchor be too far from the gateway, it can send its data
through a Relay node or a series of Relay units back to the server.
3.1 PHYSICAL CHARACTERISTICS
3.1.1 SIZE
Without mount: 5.6 inches long, 3.8 inches wide, 2.2 inches deep
With clip: 6 inches long, 3.8 inches wide, 1.3 inches deep
3.1.2 WEIGHT
500 grams (17.6 ounces)
3.1.3 IP RATING
IP65, rated for water jets and splashing.
3.1.4 POWER
The mobile device is battery powered by two, long lasting,
lithium thionyl chloride internal batteries. This device and its
batteries have been tested and certified to be intrinsically safe.
WARNING DO NOT attempt to repair or relace batteries.

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3.2 FEATURES
•Tough, light-weight, engineered plastic case.
•Sealed against water, dust, and chemicals.
•Long lasting batteries.
•Battery and status indicators.
•Secure mount for walls or ceiling.
3.3 INDICATORS
3.3.1 STATUS LED
A multicolored LED is used to signal the current status of the Anchor or Relay unit. The Status LED will
blink its status every 2 to 5 seconds in order to conserve power.
COLOUR & PATTERN
MEANING
Blinking blue
DFU mode –receiving firmware update
Blinking green
On, normal operation
Blinking red
On, with low battery level
Solid white
Pairing –unit is waiting for a firmware update

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4INSTALLATION
The Anchor and Relay devices have been designed to be clipped into a wall / ceiling mount. Do not
obstruct the front face of the device and always have it facing outwards to achieve optimal
performance. The system works best when there is an unobstructed view of the mobile device but will
still work well if the sound can travel around those objects. Objects closer to the unit will have a more
significant impact on performance. As a rule of thumb, it is best to have at least 10 (3 meters) feet of
unobstructed view from the device.
4.1 INSTALLING THE MOUNT
Once the site layout has been created and the location for each Anchor and Relay node chosen, (See
“Safe Space Site Design Considerations”), the mount can be installed to almost any wall or ceiling
surface either using two self-tapping screws or by welding the mount in place.
4.2 INSTALLING THE DEVICE
The Anchor or Relay unit can be clipped into the mount by inserting one tab in the lower mounting arm
and then pushing the unit into the upper mounting arm. There are three tabs at either end of the unit
allowing the device to be angled to a better position to cover the area.
4.3 SECURING THE DEVICE TO THE MOUNT
Once the Anchor or Relay unit is installed in the proper orientation in the mount the two mount
securing screws can be tightened to ensure the mounting tabs cannot accidentally come out of the
mount. A cable connected the device can now be secured to the mount to stop the device from falling
should it be dislodged from the mount.

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4.4 ACTIVATING THE DEVICE
Now that the Anchor or Relay unit is secured to its
location, the device can be activated by placing the
magnetic wand in the area shown to the right. This will
wake the unit and cause it to power up, connect to the
system and commence listening for mobile units. The
LED indicator will flash red once the unit is awake and
then go to the 2 to 5 second green flash interval once it is
fully operational. Should a fault occur, the unit will either
continue to blink red or issue a series of blinks, long and
short to define an error code.
5OPERATION
5.1 SMART SPACE CONFIGURATION
Once the unit is operating, it will continue to operate until it has exhausted its batteries. The unit should
be checked weekly to make sure that the device is still operating normally, and the batteries are not
running critically low.
5.2 BATTERY SERVICING
Both Anchor and Relay units use long lasting lithium thionyl chloride primary batteries which CANNOT
be recharged. The batteries are designed to completely deplete the lithium metal and are single use
only. Once depleted, the batteries are inert and can be disposed of in a similar manner to regular
alkaline batteries. Battery servicing should be performed by a trained technician and both batteries
MUST be replaced at the same time with fresh batteries.
WARNING DO NOT MIX OLD ANDNEW BATTERIES

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6MAINTENANCE AND PRODUCT CARE
6.1 MAINTENANCE
6.2 GENERAL CARE
While the device has been rigorously tested and certified for use in hazardous environments, this is still
an electronic device and as such, needs to be handled in a reasonable manner to ensure reliable and
continued use.
6.3 CLEANING
The device can be cleaned using a moistened soft cloth and nonabrasive hand/dish soap. Wipe dry to
prevent any moisture build up.
WARNING DO NOT IMMERSE
6.4 OPERATING TEMPERATURE
This device is designed to operate from -40 C to +60 C ambient. Do not place unit in direct sun for
extended periods without proper ventilation as the unit may exceed the +60 C temperature.

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7REPAIRS AND DISPOSAL
7.1 FIRMWARE UPDATES
The ISAN10 and ISRL10 can be updated with new firmware through our over-the-air reprogramming
application to correct, improve, or add new features to enhance the unit’s performance. Details on how
to perform these updates is included with each update installation package.
7.2 OPERATION LOGS
The ISAN10 and ISRL10 updates and maintains information concerning its operation and activities as it is
being used around the site. This information is used to monitor the health of the unit and improve the
device performance. The information collected does not contain any personal information from the
user.
7.3 REPAIRING DAMAGED DEVICE
Units that have been damaged or have failed to operate in the field must be returned for repair or
replacement with a few exceptions. If the battery has been physically compromised or has been found
to be defective, the unit can NOT be legally shipped by any carrier. If the unit is intact but has ceased to
operate, it can be returned via an RMA request to our repair center. Please contact your plan
administrator for more information and an RMA form.
7.4 DISPOSAL OF DEVICE
Should the ISAN10 or ISRL10 become damaged beyond servicing or repair, please contact your nearest
electronics recycling company for details on their collection requirements.
The units contain two lithium metal batteries and once depleted, the batteries are inert and can be
disposed of in a similar manner to regular alkaline batteries. Please contact your nearest electronics
recycling company for details on their collection requirements.