Zhermack Modulmix User manual

User Manual

Automatic mixing unitE

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modulmix

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BEYOND INNOVATION

ZHERMACK SpA - Badia Polesine (RO) Italy

C309030 MODULMIX

SN:xxxxxxxx

230V~50/60Hz 160W

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Kurzübersicht

Quickguide

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The reference ﬁgures are present on pages 3, 5 and 5 of this manual and in the product Quick Guide.

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INDEX

1. INTRODUCTION

1.1 How to read and use the Use

and Maintenance Manual

1.2 Terms and symbols used

2. GENERAL INFORMATION

2.1 Liability

2.2 Warranty: general standards

2.3 Authorised staff

2.4 General safety provisions

3. DESCRIPTION OF THE MACHINE

3.1 General description of the machine

3.2 Table and description of the components

3.2.1 Description of the controls

3.3 Identification data

4. TECHNICAL FEATURES

4.1 Technical features and functioning

principle

4.2 Technical data

4.2.1 Standard supplies

4.2.2 Accessories available on request

4.2.3 Weight and overall clearance

5. TRANSPORT AND HANDLING

5.1 General warnings

5.2 Packaging and unpacking

5.3 Transport and handling

5.4 Disposal/Dismantling

6. INSTALLATION AND COMMISSIONING

6.1 Warnings and precautions

6.2 Accepted environmental conditions

6.3 Space necessary for use

6.3.1 Worktop

6.4 Power source connection

6.5 Start-up (bench version)

6.5.1 Start-up of modular version (bench)

6.6 Start-up (wall-mounted version)

6.6.1 Start-up of modular version (wall-mounted)

6.7 Declared use/Non-declared and prohibited use

7. USING THE MACHINE

7.1 General warnings

7.2 Safety systems

7.3 Using modulmix

7.3.1 Filling stage

7.3.2 Replacing the mixer tip

7.3.3 Removing the cartridge

7.4 Residual risks

8. MAINTENANCE

8.1 Cleaning the machine

8.2 Routine maintenance

8.3 Extraordinary maintenance

8.4 Re-start after long period of inactivity

8.5 How to request after-sales assistance

9. DIAGNOSTICS

9.1 General warnings

9.2 Troubleshooting

10. ATTACHMENTS

10.1 CE Declaration of Conformity

10.2 Warranty certificate and Identification form

10.3 Technical intervention worksheet

The data given in this Manual can undergo variations without

forewarning.

Translation of the original operating instructions

16 modulmix

The reference ﬁgures are present on pages 3, 4 and 5 of this manual and in the product Quick Guide.

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• Any general information and/or useful advice referring to any

subject, will be highlighted with:

NOTE!

This symbol highlights information and/or useful advice.

CHAPTER 2: GENERAL INFORMATION

2.1 LIABILITY

Failure to comply with the instructions contained in this Use and

Maintenance Manual relieves the Manufacturer from any liability.

For any information not included or that cannot be deduced from

the Manual please contact the Manufacturer directly.

Zhermack S.p.A.

Via Bovazecchino, 100

45021 Badia Polesine - RO - Italy

Tel. +39 0425 597 611, Fax +39 0425 53 596

http://www.zhermack.com, e-mail: [email protected]

In particular, if machine maintenance is carried out in a way that

does not comply with the instructions provided or in a way to

jeopardise integrity or modify the features, Zhermack S.p.A. is

relieved from any liability inherent to safety of persons and faulty

operation of the machines.

2.2 WARRANTY: GENERAL STANDARDS

Find the Warranty Certificate and the Identification Form attached to

this Use and Maintenance Manual, which must be filled in completely.

Generally the warranty is rendered null and void by the following:

• improper use of the machine;

• incorrect installation;

• negligence of envisioned maintenance;

• modifications or interventions not authorised by the Manufacturer

(especially on safety devices);

• use of non-original spare parts.

IMPORTANT: Always keep the original product packaging

throughout the guarantee period. You will need the

packaging if the product has to be returned to the

Service Centre for repairs or replacement in the event of

manufacturing defects or malfunction (with the

exception of wilful damage, negligence, failure to

perform routine maintenance or damage during

transport). If you are not in possession of the original

packaging, contact Zhermack S.p.A. and ask for

instructions (possible repackaging costs will be charged

on delivery). The customer is responsible for all costs

associated with unsuitable packaging of the product to

be returned to the manufacturer. Zhermack is not liable

for faults, malfunctions or damage to the product

deriving from or consequent to the use of unsuitable

packaging, or packaging not of a quality equal to or

better than the packaging used for the original shipment.

As of this moment Zhermack S.p.A. is relieved from all

liability if any type of modification or tampering is made

on the machine without previous written authorisation

from the Manufacturer. Consequently, any repairs made

by unauthorised staff, use of non-original spare parts

or failure to comply with the installation standards

specified in this manual shall immediately render the

warranty null or void.

2.3 AUTHORISED STAFF

The staff in charge of the machine is divided into the following

categories:

Operator

Person trained to use the machine. He performs all tasks necessary

for operation, such as: running/activation of start/stop controls,

cleaning, inspection and simple interventions linked to normal

machine use.

Before using the machine or carrying out any

intervention on it, the operator must read the entire

manual carefully. This manual has been drawn up to

provide the user with essential information on rational,

safe use of the machine. The user must comply with the

information given at all times. The user must also use the

worksheets, attached to this manual, to keep a record

of maintenance interventions, component replacement

as well as make notes regarding anomalous functioning.

CHAPTER 1: INTRODUCTION

1.1 HOW TO READ AND USE THE USE AND MAINTENANCE

MANUAL

This “Use and Maintenance Manual” provides information

regarding the installation, use and maintenance of the modulmix

mixer, manufactured by Zhermack S.p.A.

• The machine must be used in compliance with that specified

in this Manual: it is therefore recommended that the manual

is read carefully prior to installation and start-up. Make sure

that you read the entire manual and pay particular attention to

messages written in bold type or items highlighted by boxes and/

or symbols, which highlight dangerous situations or requiring

caution (see paragraph 1.2).

• The respect of standards and recommendations shown in this

Manual will ensure safe use of the machine and appropriate

interventions on the same.

• The Use and Maintenance Manual is an integral part of the

machine: it should therefore be kept together with the machine

so that it can be consulted as and when necessary (in a secure dry

place away from sunlight, atmospheric agents, etc.) throughout

the working life of the machine, even when the machine is sold

or finally dismantled.

• It is advised to keep the Manual constantly updated, integrating

any amendments, additions or modifications made by the

Manufacturer. Any notes or comments should be made on the

blank pages at the rear of the Manual (see Attachments: Notes).

• Use the Manual in a way that its content is not damaged.

• Do not remove, tear or write on the Manual for any reason.

• If the Manual is lost or damaged and therefore becomes illegible,

request a new Manual from the Manufacturer.

This Use and Maintenance Manual is aimed at operators in order

to allow correct use of the product. The Manual contains all useful

information for declared used of the machine; in particular the

operator will find instructions and indications regarding:

• correct installation of the machine;

• a functional description of the machine and all parts;

• commissioning;

• correct programmed maintenance;

• attention to the most elementary safety and accident-prevention

regulations.

This Manual is divided into 9 chapters, each referring to a specific

subject inherent to the entire machine.

The attachments are found at the rear of the manual. They

complete the documentation.

1.2 TERMS AND SYMBOLS USED

It is fundamental that maximum attention is paid to the

following symbols and their meaning because they highlight

important information such as, critical situations, practical advice

or straightforward information. Consult this page if in doubt

regarding the meaning of the symbol when reading the Manual.

• Any operations carried out without compliance to instructions or

tampering with machine parts, which can cause serious injury to

persons, will be highlighted with:

DANGER!

This symbol refers to Safety Standards that MUST be

followed in order to guarantee your safety and that of

others and to prevent damage to the machine.

• Critical situations concerning dangerous areas, situations or

operations in which failure to comply with the instructions may

render the warranty null and void, cause damage to machine,

connected components or the surrounding area, are highlighted

by the symbol:

ATTENTION!

This symbol refers to Safety Standards that must be

followed carefully in order to guarantee your safety and

that of others and to prevent damage to the machine.

• Any operations carried out without compliance to instructions

or tampering with machine parts, which can cause damage

to the machine rendering the warranty null and void, will be

highlighted with:

PROHIBITED!

This symbol calls attention to operations that are

prohibited.

17

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The reference ﬁgures are present on pages 3, 5 and 5 of this manual and in the product Quick Guide.

EN

The machine has been built in compliance with the EEC Directives

stated in the attached “CE Declaration of Conformity. Use the

identification data to request spare parts, information and After-

Sales Assistance from authorised centres. If the plate should

deteriorate with use and become illegible, even partially, request a

replacement from the Manufacturer stating all data.

Do not remove and/or ruin the plate so that the machine

identification data can be recognised at all times.

CHAPTER 4: TECHNICAL FEATURES

4.1 TECHNICAL FEATURES AND FUNCTIONING PRINCIPLE

Zhermack S.p.A. creates qualitatively and technologically advanced

work instruments, in away that the user feels that they are made-

to-measure his everyday working requirements.

Zhermack S.p.A. uses state-of-the-art instruments in the design field

when making these products, thus ensuring maximum machine

functionality. The use of top quality materials and performance of

all inspections necessary for operator safety guarantee Zhermack

S.p.A products, making them competitive at a worldwide level.

Modulmix has a cutting-edge compact and linear design which

guarantees reduced encumbrance upon work surfaces; the

transparent plastic door allows immediate inspection of the

material being used and the quantity of material contained in the

cartridge. Moreover, the double control buttons for the 2-speed

motor, positioned on the right and left, near the extrusion zone,

allow visual checks during filling of the impression tray and make

work stage easier. Finally, modulmix has a button for motorised

piston advance or retraction in order to speed up the cartridge

change process.

4.2 TECHNICAL DATA

Technical data relative to the modulmix mixer:

Power voltage ............................................. 230 V ~ ± 10% 50/60 Hz

(or 115 V ~ 50/60 Hz)

Absorbed power ................................................................... 160 Watt

Protection rating IP ...................................................................... IPX0

Noise level ................................................................................. <70 dB

Overvoltage category ........................................................................ II

Applicable pollution degree ............................................................. 2

4.2.1 STANDARD SUPPLIES

Components Q.ty Ord. Code*

230V~ power cable 1 XR0240630

115V~ power cable (US version only) 1 XR0240615

Bench-type support base 1 XR0240505

Digital timer 1 XR0240580

(*) Order Code to be used when ordering spare parts.

4.2.2 ACCESSORIES AVAILABLE ON REQUEST

Components Q.ty Ord. Code*

Light blue side covers 2 XR0240550

Orange side covers 2 XR0240551

Blue side covers 2 XR0240552

Green side covers 2 XR0240553

White side covers 2 XR0240554

Wall-mounting kit (with drilling template) 1 XR0240520

Modularity kit (hook and connection cable) 1 XR0240510

Bench support for two modulmix machines 1 XR0240500

Wall-mounting kit (with drilling template

- modular version - 1 XR0240530

(*) Order Code to be used when ordering spare parts.

4.2.3 WEIGHT AND OVERALL CLEARANCE

Overall clearance Without Packaging

Height .................................................................................. mm. 350

Width ................................................................................... mm. 230

Depth ................................................................................... mm. 370

Empty weight ..................................................................... Kg. 12,5

Maintenance technician authorised by Zhermack S.p.A.

Person who operates in all working conditions and at all safety levels

to perform repairs/ mechanical and electric adjustments, periodic

preventive maintenance and replacement of any components.

2.4 GENERAL SAFETY PROVISIONS

The operator must comply with the advice and warnings given

below in order to ensure safe, long-lasting machine performance:

• do not allow untrained staff to use the machine;

• prepare an optimal worktop, making sure that the operational

space is free from obstacles, clean and has suitable lighting;

• avoid distractions when using the machine;

• in the event of a malfunction follow the advice given in

this manual; if in doubt, stop the machine and contact your

Authorised After-Sales Centre immediately;

• never use a faulty machine;

• do not open machine compartments containing electric parts;

• do not replace the power supply cable or tamper with the

supplied plug;

• it is prohibited to work objects with features different from those

for which the machine has been designed;

• before carrying out any cleaning, routine and/or extraordinary

maintenance, make sure that the machine has been unplugged

from the mains power supply;

• always make sure that there are no foreign bodies inside the

work area. These could prevent damage to the machine and/or

injury to the staff;

• do not use petrol or flammable solvents as detergents; use only

non-flammable, non-corrosive and non-toxic substances. (see

paragraph 8.1).

Zhermack S.p.A. cannot be held responsible for any

damage to the machine owing to incorrect maintenance

performed by unskilled staff or maintenance that does

not comply with that stated in this manual.

As of this moment Zhermack S.p.A. is relieved from

liability for any injury/damage to persons/objects that

should occur following any different use and use not

declared in this manual.

The machine has an electrical plant therefore, in the

event of a fire, no matter how small, only use powder

extinguishers. Do not use water.

CHAPTER 3: DESCRIPTION OF THE MACHINE

3.1 GENERAL DESCRIPTION OF THE MACHINE

The machine described in this Manual is the modulmix mixer,

designed to automatically batch and mix dental impression

silicones, which are packaged in cartridges with a mixing ration

of 5:1.

3.2 TABLE AND DESCRIPTION OF THE COMPONENTS - Fig. A

1. Cartridge level indicator

2. Fast pistons advance/retraction control

3. Slow/fast extrusion control

4. Coloured side covers (can be customised)

5. Door with safety micro switch

6. Connections for base (bench version) or plate

(wall-mounted version)

7. Main socket for connection to the main power supply

8. Secondary socket for modular connection

9. Bench-type support base

10. Digital timer

11. Power supply

3.2.1 DESCRIPTION OF THE CONTROLS - Fig. B

1. Rapid piston retraction

2. Rapid piston advance

3. Fast extrusion

4. Slow extrusion

3.3 IDENTIFICATION DATA

Fig. C: The machine described in this manual has a plate giving

identification data of the same and the Manufacturer:

A Name and address of the Manufacturer

B Machine code and model

C Serial number

D Power supply information

18 modulmix

The reference ﬁgures are present on pages 3, 4 and 5 of this manual and in the product Quick Guide.

EN

The product must not be disposed of as household

waste, but at the end of its life must be collected

separately in compliance with the 2002/96/CE Directive.

CHAPTER 6: INSTALLATION AND COMMISSIONING

6.1 WARNINGS AND PRECAUTIONS

Before carrying out installation, make sure that all safety conditions

exist and follow the indications given below carefully.

For greater clarity, the numbers stated in the figures

positioned near to the paragraph boxes correspond to

the numbering of the data in Chapter 3, regarding the

“Description of the machine”.

6.2 ACCEPTED ENVIRONMENTAL CONDITIONS

Unless stated otherwise, at the time of ordering, it is intended

that the machine must be envisioned to function regularly in the

following environmental conditions:

Place of Use ............................................................................. Indoors

Altitude ......................................................................... Up to 2000 m

Working temperature ............................................ From 5°C to 40°C

Humidity .............................................................................. Max 80%

Conditions different to those prescribed can cause anomalies or

sudden breakdown.

Lighting in the installation area must be sufficient to guarantee

good visibility in all points of the machine.

Luminosity not less than 200 lux must be guaranteed. The lighting

must be uniform without reflections, which could dazzle the

operator.

The machine is not prepared and/or designed to operate

in environments with explosive atmosphere or with the

risk of fire. However, if a fire should accidentally occur,

act as described in paragraph 2.4.

The working area lighting plant is an important factor

for the safety of persons and the quality of work. In

Italy this subject is governed by a Ministerial Decree

that clearly determines the average level of prescribed

lighting. In other countries the regulations in force are

valid regarding accident-prevention and hygiene in the

workplace.

6.3 SPACE NECESSARY FOR USE

The choice of the place and space required for installation is an

important factor for the quality of work and safety and for correct

maintenance activities.

This area must not only be spacious enough to allow for optimum

machine operation - also during cleaning and maintenance phases

- but must also be well lit, aired, not dusty and not exposed to

direct sunlight. Note also that the unit must be positioned so the

connection plug can be handled/manipulated with ease.

6.3.1 WORKTOP

Fig. E - BENCH VERSION

Modulmix has been designed to work on a worktop parallel to

the ground. Suitable worktops include service furniture (operator

is standing) or modelling tables (operator is sitting). All worktops

must be checked for stability.

Fig. F - WALL-MOUNTED VERSION

Modulmix is also designed to be wall-mounted. For fast, accurate

drilling of the holes, use the supplied drilling template; check

the horizontal alignment of the holes. Once drilling has been

concluded, introduce the plugs in the holes and then screw in the

screws, leaving them to project from the wall by 8-10 mm. Check

machine stability before use.

• When choosing wall plugs, bear in mind the weight of

the machine as stated in section 4.2.3 as well as the

characteristics of the wall on which it is to be installed.

• Use specific plugs if mounting the machine on

plasterboard walls.

CHAPTER 5: TRANSPORT AND HANDLING

5.1 GENERAL WARNINGS

In order to prevent injury/damage to persons/objects,

pay great care when handling the machine, scrupulously

complying with all precautions and instructions

contained in the following paragraphs.

5.2 PACKAGING AND UNPACKING

Fig. D: All material is carefully controlled by the Manufacturer

before delivery.

On receiving the machine, make sure that it has not been damaged

during transport and that the packaging has not been tampered

with, resulting in missing parts. Should any damage or missing

parts be noted, inform the Dealer and the Carrier immediately by

forwarding photographic evidence.

The packaging, made up of a cardboard box with expanded plastic

internal protections, contains:

• the modulmix mixer;

• the material supplied (see par. 4.2.1);

• the Use and Maintenance Manual.

IMPORTANT: Always keep the original product

packaging throughout the guarantee period. You will

need the packaging if the product has to be returned

to the Service Centre for repairs or replacement in

the event of manufacturing defects or malfunction

(with the exception of wilful damage, negligence,

failure to perform routine maintenance or damage

during transport). If you are not in possession of the

original packaging, contact Zhermack S.p.A. and ask for

instructions (possible repackaging costs will be charged

on delivery). The customer is responsible for all costs

associated with unsuitable packaging of the product

to be returned to the manufacturer. Zhermack is not

liable for faults, malfunctions or damage to the product

deriving from or consequent to the use of unsuitable

packaging, or packaging not of a quality equal to

or better than the packaging used for the original

shipment.

5.3. TRANSPORT AND HANDLING

If the machine must be moved:

1. disconnect the machine from the electric plant;

2. hold the machine (see par. 6.5 Fig. 1), always keeping it in a

vertical position. Regarding this, pay attention to the weight and

clearance of the machine (see par. 4.2.3), in order to prevent any

type of damage occurring due to the failure of considering these

values;

3. pack the machine in the original packaging. If this is not possible,

take all necessary precautions to protect the machine from knocks

and drops, as the goods are transported at the owner’s risk.

• Failure to comply with the rules stated above relieve

the Manufacturer from any liability regarding machine

malfunctioning and consequently makes the warranty

null and void.

• When shipping and/or delivering the machine to an

Authorised After-Sales Centre always enclose a copy

of the purchase document and a copy of the properly

filled-in identification form.

• If the machine is transported by carrier, the Postal

Service or rail, it is recommended to insure the

shipment.

5.4 DISPOSAL/DISMANTLING

When disposing of the packaging material the user must follow the

regulations in force in the country of use relative to the following

materials:

• wood/paper: non-polluting materials, but must be re-cycled

correctly;

• polystyrene/plastic: pollutant material, do not burn (toxic fumes)

or dispose of in the environment. Dispose of these materials in

compliance with the regulations in force in the country of use.

If the machine is to be dismantled, the operator must be in

charge of dismantling, elimination and re-cycling of the following

materials in compliance with the EEC Directives and the laws in

force in the country of use:

• plastic parts; steel parts; glass parts; insulated electric cables;

rubber parts;

• there are no toxic or corrosive substances.

19

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The reference ﬁgures are present on pages 3, 5 and 5 of this manual and in the product Quick Guide.

EN

7.2 SAFETY SYSTEMS

With the purpose of ensuring maximum reliability, Zhermack

S.p.A. uses only the best materials and components to build its

machines, putting them through stringent tests prior to delivery.

All materials are top quality and their introduction into the

company, storage and use in the workshop is controlled constantly

in order to guarantee there is no damage, deterioration and/or

malfunctioning.

All construction elements, connections and controls have been

designed and realised to a high safety levels that can resist

anomalous stress or however higher than those indicated in this

manual.

It is prohibited to use the machine for any other use

than that specified in this manual. The Manufacturer is

exonerated from any liability for damage of any nature

caused by the incorrect and/or different use of the

machine from that stated above.

7.3 USING MODULMIX

Fig. 21: Remove the clip cap from the cartridge.

Fig. 22: Open the door (making sure the pistons are retracted) and

insert the cartridge inside. Advance the pistons and close the door.

Fig. 23: Press the “slow” key and extrude the product until

homogeneity between “BASE” and “CATALYST” is obtained.

Fig. 24: Insert and fix the dynamic-static mixing tip onto the mixing

shaft correctly.

Fig. 25: Insert the locker for fixing of the dynamic-static mixing tip.

Fig. 26: Extrude a small amount of material (in “slow” mode)

before filling the impression tray.

7.3.1 FILLING STAGE

Fig. 27: Fill the impression tray making sure that the point of the

dynamic-static mixing tip is left submerged in the silicone.

Fig. 28: To use single-phase material fill the supplied syringe and

insert it into the dynamic-static mixer tip at “slow” speed.

7.3.2 REPLACING THE MIXING TIP

Fig. 29: Turn the locker 90° and remove it.

Fig. 30: Remove the disposable dynamic-static mixing tip.

Fig. 31: Insert a new mixing tip correctly and fix it using the locker.

7.3.3 REMOVING THE CARTRIDGE

Fig. 32: Open the door and activate retraction in order to withdraw

the pistons from inside the cartridge.

Fig. 33: Remove the cartridge.

7.4 RESIDUAL RISKS

Residual risks are:

• a danger that cannot be totally eliminated through design and

the application of safety devices;

• a potential danger that cannot be highlighted.

In order to prevent accidents, always operate with

respect to that described in this Manual. If in doubt,

always contact the Manufacturer or Authorised After-

Sales Centre.

CHAPTER 8: MAINTENANCE

8.1 CLEANING THE MACHINE

Use a dry cloth to clean the machine exterior. If necessary, dampen

the cloth with a small amount of water or a non-degreasing

detergent (see paragraph 2.4).

The operator must ensure that the machine is kept clean and free

from any foreign bodies such as debris, water, non-conducting

liquids etc. For this purpose cleaning must be performed at the end

of every shift, with the machine in stable conditions.

• Before cleaning the outside of the machine, always

make sure that the master switch is off. It is prohibited

to clean the machine when it is connected to the

electric power supply mains.

• Do not use inflammable, corrosive, alkaline or toxic

liquids to clean the machine.

6.4 POWER SOURCE CONNECTION

The connection is made using the power supply cable. Check:

• that mains power supply voltage and frequency correspond to

those indicated on the identification plate (an incorrect power

supply voltage may damage the machine);

• that the power supply mains has a suitable earth connection.

Do not tamper with the power supply cable and relative

plug. For replacement of the same due to damage and/

or wear, only contact Authorised After-Sales Centres.

6.5 START-UP (BENCH VERSION)

Fig. 1: Insert the cable into the appropriate cavity in the base.

Fig. 2: Connect the power cable to the socket under the machine.

Fig. 3: Fix the modulmix to the base.

Fig. 4: Connect the power cable to the socket.

6.5.1 START-UP MODULAR VERSION (BENCH)

Fig. 5: Insert the cable into the appropriate cavity in the double

base.

Fig. 6: Remove the internal side covers.

Fig. 7: Connect the power cable to the socket under the machine.

Fig. 8: Engage the connection cable with the first modulmix.

Fig. 9: Fix the first modulmix to the double base.

Fig. 10: Connect the cable to the second modulmix and fix it to the

base.

6.6 START-UP (WALL-MOUNTED VERSION)

Fig. 11: Use the template and the bracket for wall-mounting.

Fig. 12: Connect the power cable to the socket under the machine.

Fig. 13: Fix the machine to the bracket using the relevant

attachments.

Fig. 14: Connect the power cable to the socket.

6.6.1 START-UP MODULAR VERSION (WALL-MOUNTED)

Fig. 15: Use the template and the modular bracket to drill the wall

correctly.

Fig. 16: Remove the internal side covers.

Fig. 17: Connect the power cable to the socket under the machine.

Fig. 18: Engage the connection cable with the first modulmix.

Fig. 19: Fix the first modulmix to the modular plate.

Fig. 20: Connect the cable to the second modulmix and fix it to the

plate.

6.7 DECLARED USE, NON-DECLARED AND PROHIBITED USE

The modulmix mixer has been designed to:

• automatically batch and mix dental impression silicones, which

are packaged in cartridges with a mixing ration of 5:1.

Using the machine for any purpose other than that

described in this manual shall be considered improper

and thus forbidden.

The improper use of the machine renders the warranty

null and void and Zhermack Spa declines all liability for

any damage to objects and injury to operators or third

parties.

The main reasons for which the warranty is rendered null and

void are given in paragraph 2.2 and in the “Warranty Certificate”

attached to this Manual.

CHAPTER 7: USING THE MACHINE

7.1 GENERAL WARNINGS

Never use the machine if parts have been disassembled:

before use always check the perfect positioning of each

individual machine component.

• For total certainty of safe operation, scrupulously

follow the work phases given below.

• For the extrusion of silicones packaged in aluminium

cartridges always use the slow mode.

The high performance of modulmix is guaranteed using

Zhermack silicones.

20 modulmix

The reference ﬁgures are present on pages 3, 4 and 5 of this manual and in the product Quick Guide.

EN

CHAPTER 9: DIAGNOSTICS

9.1 GENERAL WARNINGS

If any of the anomalies described below should occur,

solve the problem, where allowed, with respect to all

instructions contained in this manual. If the problem

persists, contact the Authorised After-Sales Centre.

9.2 TROUBLESHOOTING

FAULT No material extrudes from the mixing tip when the

activation button is pressed.

CAUSE 1. Part of the material has hardened in the cartridge.

2. The material has hardened in the mixing tip (also

previously used).

3. The pistons are blocked or incorrectly positioned.

4. There is no more material inside the cartridge.

REMEDY 1. Replace the cartridge.

2. Use a new mixing tip.

3. Press the piston activation button repeatedly to

position them correctly.

4. Check the cartridge level indicator. Replace the

cartridge if necessary.

FAULT The cartridge cannot be removed or introduced.

CAUSE 1. The pistons have not returned to the start position.

2. The pistons are blocked inside the cartridge and

motorised retraction does not work.

REMEDY 1. Press the activation button and make the pistons go

back to the start position until they stop automatically.

2. Remove the plug from the mains. Remove the right

side cover and use an Allen wrench to manually

release motorised retraction.

FAULT The mixing tip does not turn.

CAUSE 1. Hardened material in the mixing tip.

2. The mixing tip is not correctly inserted into the

cartridge.

REMEDY 1. Use a new mixing tip.

2. Check correct positioning between the mixing tip and

the mixing shaft.

FAULT The machine does not work.

CAUSE 1. Power supply cable malfunctioning.

2. The door is open or not closed properly.

REMEDY 1. Contact the Authorised After-Sales Centre.

2. Close the door properly.

CHAPTER 10: ATTACHMENTS

10.1 EC DECLARATION OF CONFORMITY

The Manufacturer:

Zhermack S.p.A.

Via Bovazecchino, 100

45021 Badia Polesine • RO • Italy

Tel. +39 0425 597611 • Fax +39 0425 53596

Person authorised to compile the technical file:

Zhermack S.p.A.

Via Bovazecchino, 100

45021 Badia Polesine • RO • Italy

Tel. +39 0425 597611 • Fax +39 0425 53596

declares under its sole responsibility that the product:

modulmix

is in conformity with Directive 2011/65 EU of the European

Parliament and of the Council of 8 June 2011 on the restriction of

the use of certain hazardous substances in electrical and electronic

equipment.

It is also in conformity with the laws implementing the following

directives:

Medical Devices:

Directive 93/42/EEC - Class I

Please note that the manufacturer’s liability for damages caused

by a defective product expires 10 years from the date on which

the manufacturer released such product on the market and that

8.2 ROUTINE MAINTENANCE

Once the machine has been cleaned (see paragraph 8.1), the

operator must check for worn, damaged or loose parts. If any such

situations are detected, contact the Authorised After-Sales Centre.

If any of the previously-described situations should

occur, it is prohibited to re-start the machine before the

problems have been solved.

In particular, before moving away from the machine, the operator

detecting problems of any nature must place a sign on the it

indicating that maintenance is in progress and that use is prohibited

(EC-compliant signs can be purchased from the relevant suppliers).

Routine maintenance, cleaning and correct machine use are

essential factors in guaranteeing long-lasting machine performance

and safety.

Machine safety devices/guards must never be removed

except for repairs and/or extraordinary maintenance.

They must be restored as soon as the reasons for their

temporary removal no longer exist and in all cases before

the machine is used again.

8.3 EXTRAORDINARY MAINTENANCE

Extraordinary maintenance includes the repair of any accidental

breakage and the replacement of worn or malfunctioning parts.

All electrical and mechanical interventions must only be

performed by a Zhermack S.p.A. authorised maintenance

technician.

Any modification that alters machine features from a

safety and risk-prevention point of view can only be carried

out by the Manufacturer who will then certify conformity

of the machine with safety standards. Therefore

any modification or maintenance intervention not

considered in this manual is to be considered prohibited.

Any modification, tampering or repair performed by

unauthorised staff along with the use of non-original

spare parts relieve the Manufacturer from any liability.

If the necessary maintenance interventions are

not considered in this Use and Maintenance

Manual, contact the Authorised After-Sales Centre.

8.4 RE-START AFTER LONG PERIOD OF INACTIVITY

If the machine is re-started after a particularly long period

of inactivity, operate as indicated in Chapter 6 regarding

commissioning.

If the machine functions anomalously, act as described in Chapter

9 regarding “Diagnostics”. if the problem should persist or is not

considered, contact the Authorised After-Sales Centre immediately.

8.5 HOW TO REQUEST TECHNICAL AFTER-SALES ASSISTANCE

Choose one of the following options to request after-sales assistance:

1. contact the Authorised After-Sales Centre;

2. telephone the Zhermack S.p.A. After-Sales Service at +39

0425.597.611 and proceed as follows: give personal data (e.g.

address and telephone number); state the information given on

the machine identification plate (see paragraph 3.5); explain the

problem with the machine clearly;

3. fax all of the information stated in the previous point and the

correctly filled-in identification form (see Attachment 10.2) to

the following n° +39 0425.53.596.

21

modulmix

The reference ﬁgures are present on pages 3, 5 and 5 of this manual and in the product Quick Guide.

EN

IDENTIFICATION FORM

Machine Model:

..................................................................................................

Machine Serial Number:

..................................................................................................

Purchaser:

..................................................................................................

Address

..................................................................................................

Town/Post Code:

..................................................................................................

Tel:

..................................................................................................

Tax Code/VAT Number:

..................................................................................................

Dealer:

..................................................................................................

Purchaser’s Signature:

..................................................................................................

such liability is transferred to the user in accordance with Directive

85/374/EEC, subsequent amendments and the laws implementing it.

Badia Polesine, 25/02/14

Paolo Ambrosini

General Manager

10.2 WARRANTY CERTIFICATE AND IDENTIFICATION FORM

1. With this document the Manufacturer certifies that the product

has been built correctly, top quality materials have been used and

all inspections necessary for compliance with European Community

Directives have been performed. The product is covered by a

warranty period of 24 months from the date of delivery to the user.

Proof of this date is provided from the purchase document and the

copy of the identification form. These documents must be shipped

to the After-Sales Centre with the machine. Persons wishing to

make use of the warranty must inform of the fault within 8 days

of its discovery for the effects and purpose of art. 1495 of the

Civil Code. The warranty is limited to replacement or repair of

individual components or pieces with manufacturing defects and

does not cover costs related to transfer of technical staff, transport,

packaging etc. Breakdowns, faults or damage deriving from poor

maintenance, incorrect power supply, negligence, inexperience and

other causes not imputable to the Manufacturer and parts subject

to normal wear are not covered by the warranty. The warranty

does not cover breakdowns caused by failure to carry out routine

maintenance due to customer negligence. This warranty does not

provide for any reimbursement for direct or indirect damages of

any kind caused to persons or objects due to machine inefficiency.

2. The warranty is automatically rendered null and void whenever

the machine is repaired, modified or tampered with by the

purchaser or unauthorised third parties. The liability for damage

caused by faulty products expires after 10 years from the date in

which the Manufacturer put the products on the market, after

this time it becomes the user’s responsibility, as envisioned by the

85/374/EEC Directive.

3. To have work carried out under warranty the purchaser

must only contact the dealer, Manufacturer-authorised After-Sales

Centres or the Manufacturer itself.

The warranty gives the right for free replacement of faulty parts.

It does not, however, give the right for replacement of the entire

machine.

4. In the case of disputes regarding application of the warranty,

quality or conditions of the machine delivered, the purchaser

cannot suspend or delay total payment or payment of the

instalments.

5. No reimbursement can be requested by the purchaser for loss

of production.

6. The warranty is rendered null and void if:

a. The machine is damaged by a fall, exposure to fire, spilt

liquids lightening, natural disasters or, however, causes not

imputable to manufacturing defects.

b. Incorrect installation.

c. Incorrect mains connection (incorrect power supply nominal

voltage) or suitable protection devices have not been installed.

d. The serial number has been removed, cancelled or altered.

7. The components to be replaced under warranty must be returned

to Zhermack S.p.A. which will then send the appropriate spare

parts. Any changed parts that are not returned will be charged.

8. The Manufacturer and the Dental Deposit do not have to supply

replacement machines during the repair period.

9. For tax purposes spare parts will only be provided under

warranty where the relevant limitations set out in the terms and

conditions of the warranty are respected.

10. For any other eventuality not provided for by this Warranty

Certificate and the regulations, consult the Italian Civil Code.

11. Invoices for labour, travel and call-out must be paid on their

receipt.

12. The manufacturer and the dealer will comply with all data

processing laws in force, including those relative to safety measures

and in compliance with the specifications given in the data

processing information sheet.

22 modulmix

The reference ﬁgures are present on pages 3, 4 and 5 of this manual and in the product Quick Guide.

EN

10.3 TECHNICAL INTERVENTIONS SHEET

Date Description of the interv. Signature

................................... .............................................. ....................

Zhermack Modulmix User manual

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